Activity

From February 26, 2021 to March 27, 2021

March 26, 2021

11:40 Support #11595 (Closed - End of life cycle): [SCP ID :##5786##] : Transaction unsuccessful but ac...
Kah Yan, Mar 18, 2021:-... Zahir Abd Latif
11:39 Support #11584 (Closed - End of life cycle): [SCP ID :##5784##] : KFHOnline/CMS not Accessible
Kah Yan, Mar 11, 2021:-... Zahir Abd Latif

March 25, 2021

11:39 Support #11605 (Closed - End of life cycle): [SCP ID :##5796##] : Directory Update - Resigned Staff
Done by Kah Yan as per request.
Verified by Azli.
Issue closed in SCP.
Zahir Abd Latif

March 24, 2021

16:23 Support #11605 (Closed - End of life cycle): [SCP ID :##5796##] : Directory Update - Resigned Staff
Hi,
Kindly attend below request:-
Please remove the following staff from directory:
!https://support.penril.ne...
Zahir Abd Latif
10:55 Support #11601 (Closed - End of life cycle): [SCP D :##5792##] : Deskmate Update : KFH Malaysia Buzz
Done by Hafiz as per request.
Issue closed in SCP.
Zahir Abd Latif

March 23, 2021

16:25 Change #11603 (Closed - End of life cycle): [SCP ID :##5794##] : IBG 2nd Validation - Paynet Req...
Hi,
Kindly attend below request:-
IBG 2nd Validation requirement as per CR attached.
Zahir Abd Latif
14:56 Support #11602 (Closed - End of life cycle): [SCP ID :##5793##] : Directory Update - CEO Office, ...
Hi,
Kindly attend below request:-
Please proceed with the following updates:
Audit
1. to remove Helmee Othman...
Zahir Abd Latif

March 22, 2021

17:11 Support #11601 (Closed - End of life cycle): [SCP D :##5792##] : Deskmate Update : KFH Malaysia Buzz
Hi,
Kindly attend below request:-
Kindly upload the March edition of KFH Malaysia Buzz as follows:
File name :...
Zahir Abd Latif
10:02 Support #11598 (Closed - End of life cycle): [SCP D :##5789##] : Corus
Hi,
Kindly attend below request:
Kindly assist to provide SQL script to extract CORUS user with roles and group
...
Zahir Abd Latif
09:49 Support #11596 (Closed - End of life cycle): [SCP ID :##5787##] : BVMC User , Role & Qualifier
Hi,
Kindly attend below request:-
Kindly assist to provide SQL script to extract BVMC User with role & qualifier.
Zahir Abd Latif

March 18, 2021

15:30 Support #11595 (Closed - End of life cycle): [SCP ID :##5786##] : Transaction unsuccessful but ac...
Hi,
Kindly attend below request:-
Hi Team,
Please assist
Details :
Amount : RM1000.00
Date&Time : 18/3...
Zahir Abd Latif

March 17, 2021

10:07 Change #11594 (Closed - End of life cycle): [SCP ID :##5785##] : IBG Receiving File Information
Hi,
Kindly attend below request:-
Request for integration with OMNI for IBG Receiving transaction (incoming fund).
Zahir Abd Latif

March 12, 2021

10:30 Support #11583 (Closed - End of life cycle): [SCP ID :##5783##] : Deskmate Update : DOA
Issue closed in SCP. Zahir Abd Latif
10:30 Support #11566 (Closed - End of life cycle): [SCP ID :##5776##] : Compliance Review Assessment - RPP
Kah Yan, Mar 4, 2021 04:32 PM:-... Zahir Abd Latif
10:27 Support #11489 (Closed - End of life cycle): [SCP ID :##5720##] : BVMC Report Query
Hafiz, Mar 4, 2021 06:34 PM:-... Zahir Abd Latif

March 11, 2021

09:52 Support #11583 (Pending Customer Feedback): [SCP ID :##5783##] : Deskmate Update : DOA
Updating by Kahyan on March 10, 2021. Waiting for KFH feedback. Lizahwati Basirun

March 10, 2021

18:29 Support #11584 (Closed - End of life cycle): [SCP ID :##5784##] : KFHOnline/CMS not Accessible
Hi,
Kindly attend below request:-
Currently KFHOnline / CMS is not accessible from outside. From network trace, t...
Zahir Abd Latif
11:14 Support #11583 (Closed - End of life cycle): [SCP ID :##5783##] : Deskmate Update : DOA
Hi,
Kindly attend below request:-
Kindly replace the existing retail banking DOA document with the new one as fol...
Zahir Abd Latif
09:00 Support #11567 (Closed - End of life cycle): [SCP ID :##5777##] : AML/CFT Directory
Issue closed in SCP. Zahir Abd Latif

March 09, 2021

17:35 Change #11501 (Development / Work In Progress): [SCP ID :##5726##] : Collection Agent File - Tabu...
Waiting for PO and SP from KFH before can start the development. Lizahwati Basirun
17:34 Support #11567 (Pending Customer Feedback): [SCP ID :##5777##] : AML/CFT Directory
Done update as requested by the customer. Pending feedback from them. Lizahwati Basirun

March 05, 2021

15:21 Support #11567 (Closed - End of life cycle): [SCP ID :##5777##] : AML/CFT Directory
Hi,
Kindly attend below request:-
Please update the KFH Malaysia>Compliance>AML/CFT Directory as follows:

...
Zahir Abd Latif
11:03 Support #11353: [SCP ID :##5630##] : KFHOnline Post Implementation Issue: Drop down menu not refl...
Patch Migrated to Production = 27-Nov-2020 Zahir Abd Latif
10:54 Support #11396: [SCP ID :##5663##] : Bene Name Truncated For Beneficiariy DuitNow Maintenance (ad...
Patch Migrated to Production = 05/03/2021. Zahir Abd Latif
10:50 Support #11395: [SCP ID :##5662##] : Staff SI Fee for DuitNow
Patch Migrated to Production = 05/03/2021. Zahir Abd Latif

March 04, 2021

13:57 Support #11566 (Closed - End of life cycle): [SCP ID :##5776##] : Compliance Review Assessment - RPP
Dear Hafiz,
Kindly attend below request....
Nurul Akmal

March 03, 2021

10:11 Support #11495 (Closed - End of life cycle): [SCP ID :##5722##] : kfhib06 -two times server sudde...
Dav Tan, 22 February, 2021:-... Zahir Abd Latif
10:06 Support #11558 (Closed - End of life cycle): [SCP ID :##5768##] : Deskmate Update : End of employ...
Done by Lizah as per request.
Issue closed in SCP.
Zahir Abd Latif

March 02, 2021

17:00 Support #11563 (Closed - End of life cycle): [SCP ID :##5773##] : Unable to Receive TAC SMS
Hi,
Kindly attend below request:-
We received request to change customer phone number.
But after updating the ac...
Zahir Abd Latif
14:45 Support #11548 (Closed - End of life cycle): [SCP ID :##5759##] : Wrong DuitNow Type sent to Powe...
Hafiz, Feb 26, 2021 06:01 PM:-... Zahir Abd Latif
13:07 Support #11562 (Closed - End of life cycle): [SCP ID :##5772##] : BIB monthly report not availabl...
Hi,
Kindly attend below request:-
BIB monthly report not available in BVMC but exist in server
!https://suppor...
Zahir Abd Latif

February 26, 2021

17:33 Support #11558 (Closed - End of life cycle): [SCP ID :##5768##] : Deskmate Update : End of employ...
Hi,
Kindly attend below request:-
Please update the following staff details:
No.
Staff No.
Name
Posit...
Zahir Abd Latif
 

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