Activity
From March 02, 2021 to March 31, 2021
March 31, 2021
- 10:50 Change #11603: [SCP ID :##5794##] : IBG 2nd Validation - Paynet Requirement
- Dear Hafiz,
Kindly assist to prepare the SOW and mandays/efforts on this request.
Thank you. - 10:49 Change #11594: [SCP ID :##5785##] : IBG Receiving File Information
- Dear Hafiz,
Kindly assist to prepare the SOW and mandays/efforts on this request.
Thank you.
March 29, 2021
- 17:24 Support #11620 (Closed - End of life cycle): [SCP ID :##5804##] : Account debited twice with same...
- Hi,
Kindly attend below request:-
Account debited twice with same FPX transaction ID and seller order number but ... - 16:29 Support #11619 (Closed - End of life cycle): [SCP ID :##5803##] : IBG REV TRANSACTION BUT AVAILA...
- Hi,
Kindly attend below request:-
Customer performed 1 IBG transaction (OTC) but in Ethix, it shows the transacti...
March 26, 2021
- 11:40 Support #11595 (Closed - End of life cycle): [SCP ID :##5786##] : Transaction unsuccessful but ac...
- Kah Yan, Mar 18, 2021:-...
- 11:39 Support #11584 (Closed - End of life cycle): [SCP ID :##5784##] : KFHOnline/CMS not Accessible
- Kah Yan, Mar 11, 2021:-...
March 25, 2021
- 11:39 Support #11605 (Closed - End of life cycle): [SCP ID :##5796##] : Directory Update - Resigned Staff
- Done by Kah Yan as per request.
Verified by Azli.
Issue closed in SCP.
March 24, 2021
- 16:23 Support #11605 (Closed - End of life cycle): [SCP ID :##5796##] : Directory Update - Resigned Staff
- Hi,
Kindly attend below request:-
Please remove the following staff from directory:
!https://support.penril.ne... - 10:55 Support #11601 (Closed - End of life cycle): [SCP D :##5792##] : Deskmate Update : KFH Malaysia Buzz
- Done by Hafiz as per request.
Issue closed in SCP.
March 23, 2021
- 16:25 Change #11603 (Closed - End of life cycle): [SCP ID :##5794##] : IBG 2nd Validation - Paynet Req...
- Hi,
Kindly attend below request:-
IBG 2nd Validation requirement as per CR attached.
- 14:56 Support #11602 (Closed - End of life cycle): [SCP ID :##5793##] : Directory Update - CEO Office, ...
- Hi,
Kindly attend below request:-
Please proceed with the following updates:
Audit
1. to remove Helmee Othman...
March 22, 2021
- 17:11 Support #11601 (Closed - End of life cycle): [SCP D :##5792##] : Deskmate Update : KFH Malaysia Buzz
- Hi,
Kindly attend below request:-
Kindly upload the March edition of KFH Malaysia Buzz as follows:
File name :... - 10:02 Support #11598 (Closed - End of life cycle): [SCP D :##5789##] : Corus
- Hi,
Kindly attend below request:
Kindly assist to provide SQL script to extract CORUS user with roles and group
... - 09:49 Support #11596 (Closed - End of life cycle): [SCP ID :##5787##] : BVMC User , Role & Qualifier
- Hi,
Kindly attend below request:-
Kindly assist to provide SQL script to extract BVMC User with role & qualifier.
March 18, 2021
- 15:30 Support #11595 (Closed - End of life cycle): [SCP ID :##5786##] : Transaction unsuccessful but ac...
- Hi,
Kindly attend below request:-
Hi Team,
Please assist
Details :
Amount : RM1000.00
Date&Time : 18/3...
March 17, 2021
- 10:07 Change #11594 (Closed - End of life cycle): [SCP ID :##5785##] : IBG Receiving File Information
- Hi,
Kindly attend below request:-
Request for integration with OMNI for IBG Receiving transaction (incoming fund).
March 12, 2021
- 10:30 Support #11583 (Closed - End of life cycle): [SCP ID :##5783##] : Deskmate Update : DOA
- Issue closed in SCP.
- 10:30 Support #11566 (Closed - End of life cycle): [SCP ID :##5776##] : Compliance Review Assessment - RPP
- Kah Yan, Mar 4, 2021 04:32 PM:-...
- 10:27 Support #11489 (Closed - End of life cycle): [SCP ID :##5720##] : BVMC Report Query
- Hafiz, Mar 4, 2021 06:34 PM:-...
March 11, 2021
- 09:52 Support #11583 (Pending Customer Feedback): [SCP ID :##5783##] : Deskmate Update : DOA
- Updating by Kahyan on March 10, 2021. Waiting for KFH feedback.
March 10, 2021
- 18:29 Support #11584 (Closed - End of life cycle): [SCP ID :##5784##] : KFHOnline/CMS not Accessible
- Hi,
Kindly attend below request:-
Currently KFHOnline / CMS is not accessible from outside. From network trace, t... - 11:14 Support #11583 (Closed - End of life cycle): [SCP ID :##5783##] : Deskmate Update : DOA
- Hi,
Kindly attend below request:-
Kindly replace the existing retail banking DOA document with the new one as fol... - 09:00 Support #11567 (Closed - End of life cycle): [SCP ID :##5777##] : AML/CFT Directory
- Issue closed in SCP.
March 09, 2021
- 17:35 Change #11501 (Development / Work In Progress): [SCP ID :##5726##] : Collection Agent File - Tabu...
- Waiting for PO and SP from KFH before can start the development.
- 17:34 Support #11567 (Pending Customer Feedback): [SCP ID :##5777##] : AML/CFT Directory
- Done update as requested by the customer. Pending feedback from them.
March 05, 2021
- 15:21 Support #11567 (Closed - End of life cycle): [SCP ID :##5777##] : AML/CFT Directory
- Hi,
Kindly attend below request:-
Please update the KFH Malaysia>Compliance>AML/CFT Directory as follows:
... - 11:03 Support #11353: [SCP ID :##5630##] : KFHOnline Post Implementation Issue: Drop down menu not refl...
- Patch Migrated to Production = 27-Nov-2020
- 10:54 Support #11396: [SCP ID :##5663##] : Bene Name Truncated For Beneficiariy DuitNow Maintenance (ad...
- Patch Migrated to Production = 05/03/2021.
- 10:50 Support #11395: [SCP ID :##5662##] : Staff SI Fee for DuitNow
- Patch Migrated to Production = 05/03/2021.
March 04, 2021
- 13:57 Support #11566 (Closed - End of life cycle): [SCP ID :##5776##] : Compliance Review Assessment - RPP
- Dear Hafiz,
Kindly attend below request....
March 03, 2021
- 10:11 Support #11495 (Closed - End of life cycle): [SCP ID :##5722##] : kfhib06 -two times server sudde...
- Dav Tan, 22 February, 2021:-...
- 10:06 Support #11558 (Closed - End of life cycle): [SCP ID :##5768##] : Deskmate Update : End of employ...
- Done by Lizah as per request.
Issue closed in SCP.
March 02, 2021
- 17:00 Support #11563 (Closed - End of life cycle): [SCP ID :##5773##] : Unable to Receive TAC SMS
- Hi,
Kindly attend below request:-
We received request to change customer phone number.
But after updating the ac... - 14:45 Support #11548 (Closed - End of life cycle): [SCP ID :##5759##] : Wrong DuitNow Type sent to Powe...
- Hafiz, Feb 26, 2021 06:01 PM:-...
- 13:07 Support #11562 (Closed - End of life cycle): [SCP ID :##5772##] : BIB monthly report not availabl...
- Hi,
Kindly attend below request:-
BIB monthly report not available in BVMC but exist in server
!https://suppor...
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