Activity

From January 22, 2022 to February 20, 2022

February 18, 2022

17:44 Support #12809 (Closed - End of life cycle): [SCP ID :##6147##] : Updated Delegation of Authority...
Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif
17:43 Support #12801 (Closed - End of life cycle): [SCP ID :##6144##] : Deskmate: Staff directory (16.2...
Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif
17:42 Support #12785 (Closed - End of life cycle): [SCP ID :##6136##] : CORUS Gold Report
Issue closed in SCP. Zahir Abd Latif

February 17, 2022

13:57 Support #12809 (Closed - End of life cycle): [SCP ID :##6147##] : Updated Delegation of Authority...
Hi,
Kindly attend below request:-
Please help to upload the new DOA in http://deskmate.kfh.com.my/index.php?optio... Zahir Abd Latif

February 16, 2022

17:00 Support #12802 (Closed - End of life cycle): [SCP ID :##6145##] : Unable to login CMS online bank...
Hi,
Kindly attend below request:-
Below email is referred.

Customer unable to reset password due below er... Zahir Abd Latif
14:30 Support #12785 (Pending Customer Feedback): [SCP ID :##6136##] : CORUS Gold Report
Hafiz, Feb 9, 2022:-... Zahir Abd Latif
10:02 Support #12801 (Closed - End of life cycle): [SCP ID :##6144##] : Deskmate: Staff directory (16.2...
Hi,
Kindly attend below request:-
Please amend the following staff details :
1) Please change CEO's name fro... Zahir Abd Latif

February 11, 2022

16:03 Support #12789 (Closed - End of life cycle): [SCP ID :##6140##] : Deskmate :Staff Directory
Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif
16:02 Support #12786 (Closed - End of life cycle): [SCP ID :##6137##] : Deskmate :Staff Directory (07/0...
Done by Hafiz.

Issue closed in SCP. Zahir Abd Latif

February 08, 2022

16:11 Support #12789 (Closed - End of life cycle): [SCP ID :##6140##] : Deskmate :Staff Directory
Hi,
Kindly attend below request:-
Kindly add the staff designation as follow:
Employee Number
Employee Na... Zahir Abd Latif

February 07, 2022

16:11 Support #12778 (Closed - End of life cycle): [SCP ID :##6129##] : KFH Malaysia Buzz: January 2022
Issue closed in SCP. Zahir Abd Latif
16:10 Support #12720 (Closed - End of life cycle): [SCP ID :##6090##] : KfhOnline Login Issue | Unknown...
Issue closed in SCP. Zahir Abd Latif
15:16 Support #12786 (Closed - End of life cycle): [SCP ID :##6137##] : Deskmate :Staff Directory (07/0...
Hi,
Kindly attend below request:-
Kindly update the deskmate staff directory as follows:
1) Remove the followi... Zahir Abd Latif
13:31 Support #12785 (Closed - End of life cycle): [SCP ID :##6136##] : CORUS Gold Report
Hi,
Kindly attend below request:-
Please help to check.
The CORUS Gold report the data contain unnecessary chara... Zahir Abd Latif

February 04, 2022

17:09 Support #12783 (Closed - End of life cycle): [SCP ID :##6134##] : MySecure App Activation - Error...
Hi,
Kindly attend below request:-
Customer informed that he unable to activate the MySecure App after he click on... Zahir Abd Latif

February 02, 2022

05:30 Support #12781 (Closed - End of life cycle): [SCP ID :##6132##] : SMS Resend After Fallback to Pr...
Hi,
Kindly attend below request:-
Please help to further check why SMS from transaction done during KFHOnline in ... Zahir Abd Latif

January 31, 2022

08:39 Support #12778 (Pending Customer Feedback): [SCP ID :##6129##] : KFH Malaysia Buzz: January 2022
Done on 28/01/2022. Pending customer to verify. Lizahwati Basirun

January 28, 2022

09:50 Support #12778 (Closed - End of life cycle): [SCP ID :##6129##] : KFH Malaysia Buzz: January 2022
Hi,
Kindly attend below request:-
Please upload the January issue of KFH Malaysia Buzz as follows:
File locati... Zahir Abd Latif

January 27, 2022

17:03 Support #12585 (Closed - End of life cycle): [SCP ID :##6025##] : kfhib13&kfhib19 (DR) Server Fla...
This issue will be treated as CLOSE
kfhib13 - Resolved 15/11/2021. Replace DIMMs by ABS
kfhib19 - No information ... Yap Kah Yan
16:53 Support #12611 (Closed - End of life cycle): [SCP ID :##6032##] : Request (RCA) on KFHOnline DR ...
Document provided at 10/12/2021 Yap Kah Yan
16:51 Support #12628 (Closed - End of life cycle): [SCP ID :##6038##] : Missing Notes for Gold and FTT ...
Deployed to PROD at 28/11/2021
 Yap Kah Yan
16:30 Support #12773 (Pending Customer Feedback): [SCP ID :##6124##] : Unsuccessful Monthly SI - Janua...
Root Cause
Unable to connect to RPP_WS
2022-01-21 05:46:45,965 ERROR [STDERR] AxisFault
faultCode: {http://sche... Yap Kah Yan
16:12 Bug #12714 (Development / Work In Progress): [SCP ID :##6085##] : VAPT Findings
Summary as at 27/01/2022
WASA 1 - Pending solution from netAssist on the solution (Due to old tech JBoss 4)
WASA ... Yap Kah Yan
14:32 Change #12458 (Dropped-End of life cycle): [SCP ID :##6011##] : DuitNow 140 Sender Name
Dropped. No update from customer. Lizahwati Basirun
14:28 Support #12755 (Closed - End of life cycle): [SCP D :##6109##] : Deskmate Staff Directory : Staff...
Issue closed in SCP. Zahir Abd Latif
14:27 Support #12755 (Pending Customer Feedback): [SCP D :##6109##] : Deskmate Staff Directory : Staff ...
updated as per requested Yap Kah Yan
14:25 Change #12477 (Dropped-End of life cycle): [SCP ID :##6014##] : Regulatory (AKPK) Online Form
Dropped due to no update from KFH Yap Kah Yan
14:24 Task #10906 (Dropped-End of life cycle): Move CORUS to Wildfly server
Dropped due to no update from KFH Yap Kah Yan
14:17 Support #12720 (Pending Customer Feedback): [SCP ID :##6090##] : KfhOnline Login Issue | Unknown ...
Root Cause:
User's password was null in TB_AM_USER, was not able to replicate the issue in STG environment
Mitiga... Yap Kah Yan
14:09 Support #12767 (Closed - End of life cycle): [SCP ID :##6118##] : CMS Unable to reset password
Issue closed in SCP. Zahir Abd Latif
14:08 Support #12766 (Closed - End of life cycle): [SCP ID :##6117##] : KFH MySecure Activation Failure
Issue closed in SCP. Zahir Abd Latif
14:07 Support #12770 (Closed - End of life cycle): [SCP ID :##6121##] : Unable to login error message '...
Issue closed in SCP. Zahir Abd Latif

January 26, 2022

15:51 Support #12766 (Pending Customer Feedback): [SCP ID :##6117##] : KFH MySecure Activation Failure
Kah Yan, Jan 24, 2022:-... Zahir Abd Latif
15:48 Support #12767 (Pending Customer Feedback): [SCP ID :##6118##] : CMS Unable to reset password
Kah Yan, Jan 25, 2022:-... Zahir Abd Latif
15:39 Support #12770 (Pending Customer Feedback): [SCP ID :##6121##] : Unable to login error message 'I...
Hafiz, Jan 25, 2022:-... Zahir Abd Latif

January 25, 2022

17:22 Support #12769 (Closed - End of life cycle): [SCP ID :##6120##] : Unable to Reset Secure Pass Number
Hafiz, Jan 25, 2022:-... Zahir Abd Latif
11:40 Support #12773 (Closed - End of life cycle): [SCP ID :##6124##] : Unsuccessful Monthly SI - Janu...
Hi,
Kindly attend below request:-
Email from staff below is referred.

He has 8 Standing Instruction set t... Zahir Abd Latif

January 24, 2022

10:00 Support #12764 (Closed - End of life cycle): [SCP ID :##6116##] : Deskmate Staff Directory : Staf...
Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif
09:59 Support #12763 (Closed - End of life cycle): [SCP ID :##6115##] : Deskmate Staff Directory : Staf...
Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif
 

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