Activity
From February 21, 2022 to March 22, 2022
March 22, 2022
- 15:04 Support #12881 (Closed - End of life cycle): [SCP ID :##6212##] : Difference Amount between State...
- Hi Hafiz,
Kindly attend below request....
March 21, 2022
- 09:55 Change #12864 (Development / Work In Progress): [SCP ID :##6199##] : To automate the delivery of ...
- Quotation prepared. Pending management for review.
March 19, 2022
- 22:07 Support #12873 (Closed - End of life cycle): [SCP ID :##6207##] : IBG Recovery - 18/03/2022
- Hi,
Kindly attend below request:-
Kindly advise on IBG recovery for
OFI--> W4 & W5
RFI W3,W4 & W5
March 18, 2022
- 15:02 Support #12845 (Closed - End of life cycle): [SCP ID :##6181##] : Sanity IB prod and DR environment
- KFH decided not to proceed the sanity activities.
March 15, 2022
- 16:47 Change #12864 (Closed - End of life cycle): [SCP ID :##6199##] : To automate the delivery of EPF ...
- Hi,
Kindly attend below request:-
CR attached. - 09:31 Support #12862 (Closed - End of life cycle): [SCP ID :##6197##] : Unable to Cretae Password for F...
- Hi,
Kindly attend below request:-
Customer unable to create password at first time login and the system automatic...
March 14, 2022
- 18:11 Support #12861 (Closed - End of life cycle): [SCP ID :##6196##] : KFH - CASH MANAGEMENT SOLUTIONS...
- Hi,
Kindly attend below request:-
Customer did not receive the SMS Pin to activate his CMS access even though SMS... - 18:09 Support #12860 (Closed - End of life cycle): [SCP ID :##6195##] : MS online Login issue
- Hi,
Kindly attend below request:-
Customer unable to create password at first time login and the system automatic... - 18:07 Support #12859 (Closed - End of life cycle): [SCP ID :##6194##] : KFH Online - TAC Non Received
- Hi,
Kindly attend below request:-
Customer unable to receive TAC for KFH Online. Have flag mobile in BVMC.
Pro... - 17:28 Support #12858 (Closed - End of life cycle): [SCP ID :##6193##] : KFH CMS Login Failure
- Hi,
Kindly attend below request:-
Staff unable to login Cash Management Solution.
The system will automatical...
March 11, 2022
- 18:06 Support #12756 (Closed - End of life cycle): [SCP ID :##6110##] : KFHIB07 - KFHONLINE Database Se...
- munidevan@abs.microlink.com.my, 21 Jan 2022:-...
- 18:02 Support #12773 (Closed - End of life cycle): [SCP ID :##6124##] : Unsuccessful Monthly SI - Janu...
- Issue closed in SCP.
- 18:00 Support #12852 (Closed - End of life cycle): [SCP ID :##6188##] : Deskmate: New Hire (09/03/2022)
- Done by Kar Chun.
Issue closed in SCP. - 17:59 Support #12851 (Closed - End of life cycle): [SCP ID :##6187##] : Deskmate : Staff photo
- Done by Kar Chun.
Verified by Fadzman.
Issue closed in SCP.
March 10, 2022
- 17:59 Support #12833 (Closed - End of life cycle): [SCP ID :##6169##] : SMS Notification Issue
- Issue closed in SCP.
March 09, 2022
- 17:08 Support #12852 (Closed - End of life cycle): [SCP ID :##6188##] : Deskmate: New Hire (09/03/2022)
- Hi,
Kindly attend below request:-
Please add the following staff details in the staff directory:
Staff ID ... - 15:55 Support #12851 (Closed - End of life cycle): [SCP ID :##6187##] : Deskmate : Staff photo
- Hi,
Kindly attend below request:-
Please upload the staff photo in the staff directory as follows:
1) Mohamad... - 12:13 Support #12833 (Pending Customer Feedback): [SCP ID :##6169##] : SMS Notification Issue
- Hafiz, Mar 3, 2022:-...
March 08, 2022
- 14:26 Support #12845 (Closed - End of life cycle): [SCP ID :##6181##] : Sanity IB prod and DR environment
- Hi,
Kindly attend below request:-
Kindly assist to perform Sanity IB prod and DR environment. We will have IB DR ... - 10:44 Support #12844 (Closed - End of life cycle): [SCP ID :##6180##] : Multiple Error Code Sent for FPX
- Hi,
Kindly attend below request:-
Please help to check why multiple error code were sent for 1 FPX transaction.... - 10:41 Support #12843 (Closed - End of life cycle): [SCP ID :##6179##] : Flag Mobile Not working
- Hi,
Kindly attend below request:-
As the issue still persist, and our IT App support needs to manually update the...
March 03, 2022
- 15:39 Support #12840 (Closed - End of life cycle): [SCP ID :##6176##] : Unable to Login CMS “System Cur...
- Hi,
Kindly attend below request:-
Customer unable to login CMS online banking due to error message “System Curren...
March 02, 2022
- 14:47 Support #12831 (Closed - End of life cycle): [SCP ID :##6167##] : Deskmate :Staff Directory (01.0...
- Done by Hafiz.
Verified by Azli.
Issue closed in SCP. - 11:31 Support #12833 (Closed - End of life cycle): [SCP ID :##6169##] : SMS Notification Issue
- Hi,
Kindly attend below request:-
Customer claimed no SMS Notification received for amount credited to his saving...
March 01, 2022
- 17:40 Support #12831 (Closed - End of life cycle): [SCP ID :##6167##] : Deskmate :Staff Directory (01.0...
- Hi,
Kindly attend below request:-
Please remove the following staff from the deskmate directory.
No.
Staff ... - 14:06 Support #12818 (Closed - End of life cycle): [SCP ID :##6154##] : Deskmate :Staff Directory (22.0...
- Issue closed in SCP.
February 28, 2022
- 11:00 Support #12818 (Pending Customer Feedback): [SCP ID :##6154##] : Deskmate :Staff Directory (22.02...
- Done update as request on 23/02/22 by Lizah. Pending customer feeback.
February 25, 2022
- 17:39 Support #12825 (Closed - End of life cycle): [SCP ID :##6161##] : KFHMB BUZZ: February
- Done by Hafiz.
Verified by Azli.
Issue closed in SCP.
February 24, 2022
- 19:53 Support #12825 (Closed - End of life cycle): [SCP ID :##6161##] : KFHMB BUZZ: February
- Hi,
Kindly attend below request:-
Please upload the February issue of Buzz as follows:
File name: February_22...
February 22, 2022
- 16:22 Support #12818 (Closed - End of life cycle): [SCP ID :##6154##] : Deskmate :Staff Directory (22.0...
- Hi,
Kindly attend below request:-
Please update the staff directory as follows:
1) Please add the new hire...
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