Activity

From March 23, 2022 to April 21, 2022

April 20, 2022

15:07 Support #12928 (Closed - End of life cycle): [SCP ID :##6247##] : Deskmate :Staff Directory (18/0...
Done by Hafiz,
Verified by Azli.
Issue closed in SCP. Zahir Abd Latif

April 18, 2022

16:48 Support #12928 (Closed - End of life cycle): [SCP ID :##6247##] : Deskmate :Staff Directory (18/0...
Hi,
Kindly attend below request:-
1) Please move:

i) Mohamad Helmi Bin Sarman to KL M... Zahir Abd Latif
09:42 Support #12926 (Closed - End of life cycle): [SCP ID :##6246##] : Some Page Cannot be Displayed -...
Hi,
Kindly attend below request:-
Please help to check as some of the page from CMS cannot be displayed.
The pag... Zahir Abd Latif

April 12, 2022

10:30 Support #12843 (Closed - End of life cycle): [SCP ID :##6179##] : Flag Mobile Not working
Issue closed in SCP. Zahir Abd Latif

April 08, 2022

14:40 Support #12894 (Closed - End of life cycle): [SCP ID :##6224##] : KFHOnline Acct Blocked
Issue closed in SCP. Zahir Abd Latif
09:39 Support #12910 (Closed - End of life cycle): [SCP ID :##6239##] : MK TLS 1.2
Hi,
Kindly attend below request:-
Please help to confirm if we are affected. Kindly find the attached email for f... Zahir Abd Latif

April 07, 2022

15:18 Support #12908 (Closed - End of life cycle): [SCP ID :##6237##] : VAPT Findings TLS 1.0
Hi,
Kindly attend below request:-
Kindly conduct a feasibility study and impact assessment if we were to disable ... Zahir Abd Latif

April 06, 2022

14:26 Support #12894 (Pending Customer Feedback): [SCP ID :##6224##] : KFHOnline Acct Blocked
Kar Chun, Mar 31, 2022:-... Zahir Abd Latif
14:22 Support #12899 (Closed - End of life cycle): [SCP ID :##6229##] : Deskmate Staff Directory : Staf...
Done by Lizahwati.
Issue closed in SCP. Zahir Abd Latif
14:20 Support #12896 (Closed - End of life cycle): [SCP ID :##6226##] : Deskmate Banner : Libshara 6 (0...
Done by Lizahwati.
Issue closed in SCP. Zahir Abd Latif
14:19 Support #12861 (Closed - End of life cycle): [SCP ID :##6196##] : KFH - CASH MANAGEMENT SOLUTIONS...
Issue closed in SCP. Zahir Abd Latif
14:19 Support #12802 (Closed - End of life cycle): [SCP ID :##6145##] : Unable to login CMS online bank...
Issue closed in SCP. Zahir Abd Latif
14:18 Support #12840 (Closed - End of life cycle): [SCP ID :##6176##] : Unable to Login CMS “System Cur...
Issue closed in SCP. Zahir Abd Latif
14:17 Support #12859 (Closed - End of life cycle): [SCP ID :##6194##] : KFH Online - TAC Non Received
Issue closed in SCP. Zahir Abd Latif
14:17 Support #12886 (Closed - End of life cycle): [SCP ID :##6216##] : CMS - SMS Pin Number Invalid
Issue closed in SCP. Zahir Abd Latif
14:16 Support #12881 (Closed - End of life cycle): [SCP ID :##6212##] : Difference Amount between State...
Issue closed in SCP. Zahir Abd Latif
14:15 Support #12860 (Closed - End of life cycle): [SCP ID :##6195##] : MS online Login issue
Issue closed in SCP. Zahir Abd Latif
14:15 Support #12781 (Closed - End of life cycle): [SCP ID :##6132##] : SMS Resend After Fallback to Pr...
Issue closed in SCP. Zahir Abd Latif

April 04, 2022

09:24 Support #12899 (Closed - End of life cycle): [SCP ID :##6229##] : Deskmate Staff Directory : Staf...
Hi Hafiz,
Kindly attend below request.... Nurul Akmal

April 01, 2022

11:39 Support #12896 (Closed - End of life cycle): [SCP ID :##6226##] : Deskmate Banner : Libshara 6 (0...
Hi,
Kindly attend below request:-
Please replace the old Libshara banner with the new one.
The image will be e... Zahir Abd Latif

March 31, 2022

16:23 Support #12886 (Pending Customer Feedback): [SCP ID :##6216##] : CMS - SMS Pin Number Invalid
Hafiz, Mar 29, 2022:-... Zahir Abd Latif
16:18 Support #12859 (Pending Customer Feedback): [SCP ID :##6194##] : KFH Online - TAC Non Received
Hafiz, Mar 22, 2022:-... Zahir Abd Latif
16:13 Support #12881 (Pending Customer Feedback): [SCP ID :##6212##] : Difference Amount between Statem...
Zahir Abd Latif
16:09 Support #12862 (Closed - End of life cycle): [SCP ID :##6197##] : Unable to Cretae Password for F...
We notice this issue is the same as issue 6195.
Sufian, Mar 19, 2022:-... Zahir Abd Latif
16:04 Support #12843 (Pending Customer Feedback): [SCP ID :##6179##] : Flag Mobile Not working
Hafiz, Mar 10, 2022:-... Zahir Abd Latif
15:56 Support #12781 (Pending Customer Feedback): [SCP ID :##6132##] : SMS Resend After Fallback to Pro...
Zahir Abd Latif
15:16 Support #12894 (Closed - End of life cycle): [SCP ID :##6224##] : KFHOnline Acct Blocked
Hi,
Kindly attend below request:-
Please confirm how many retry for TAC is allowed before system blocked the acco... Zahir Abd Latif
11:28 Support #12860 (Pending Customer Feedback): [SCP ID :##6195##] : MS online Login issue
Hafiz, Mar 24, 2022:-... Zahir Abd Latif
11:22 Support #12858 (Pending Customer Feedback): [SCP ID :##6193##] : KFH CMS Login Failure
Hafiz, Mar 24, 2022:-... Zahir Abd Latif
11:17 Support #12840 (Pending Customer Feedback): [SCP ID :##6176##] : Unable to Login CMS “System Curr...
Hafiz, Mar 24, 2022:-... Zahir Abd Latif
11:11 Support #12802 (Pending Customer Feedback): [SCP ID :##6145##] : Unable to login CMS online banki...
Hafiz, Mar 24, 2022:-... Zahir Abd Latif
10:44 Support #12861 (Pending Customer Feedback): [SCP ID :##6196##] : KFH - CASH MANAGEMENT SOLUTIONS ...
Zahir Abd Latif
10:27 Support #12892 (Closed - End of life cycle): [SCP ID :##6222##] : KFHOnline/CORUS unable to acces...
Hi,
Kindly attend below request:-
Kindly assist to find the root cause for issue happened on 18/03/2022. We suspe... Zahir Abd Latif

March 28, 2022

12:56 Support #12861: [SCP ID :##6196##] : KFH - CASH MANAGEMENT SOLUTIONS - NO SMS PIN RECEIVE
User unable to receive sms because mobile no is not starting with '6'. 0127622070 instead 60127622070.
From latest r... Hafizudin MD
11:00 Support #12881: [SCP ID :##6212##] : Difference Amount between Statement and FTP (EPF)
We notice EPF fixes for RSAPasswordGenerator are not applied to the DR server. Please apply EFP fixes at Production t... Hafizudin MD

March 25, 2022

16:36 Support #12888 (Closed - End of life cycle): [SCP ID :##6218##] : Deskmate : Buzz March 2022
Done by Hafiz.
Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
11:30 Support #12888 (Closed - End of life cycle): [SCP ID :##6218##] : Deskmate : Buzz March 2022
Hi,
Kindly attend below request:-
Please upload the latest Buzz issue in the deskmate accordingly.
Since we ha... Zahir Abd Latif
10:48 Support #12781: [SCP ID :##6132##] : SMS Resend After Fallback to Production Environment
findind
1) The affected SMS are SMS Notification
2) In the logs, SMS notification engine not able to connect to DR ... Hafizudin MD

March 23, 2022

15:07 Support #12886 (Closed - End of life cycle): [SCP ID :##6216##] : CMS - SMS Pin Number Invalid
Hi,
Kindly attend below request:-
Customer complaint that he unable to reset his password for CMS account, due to... Zahir Abd Latif
10:54 Support #12873 (Closed - End of life cycle): [SCP ID :##6207##] : IBG Recovery - 18/03/2022
Hafiz, Mar 21, 2022:-... Zahir Abd Latif
 

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