Activity

From December 23, 2021 to January 21, 2022

15:40 Support #12770 (Closed - End of life cycle): [SCP ID :##6121##] : Unable to login error message '...: Hi,
Kindly attend below request:-
Dear team,

Company name : HASBI BIN TANGGE
User ID ... Zahir Abd Latif
15:36 Support #12769 (Closed - End of life cycle): [SCP ID :##6120##] : Unable to Reset Secure Pass Number: Hi,
Kindly attend below request:-
Customer unable to reset secure pass number, error “Your Account Has Been Block... Zahir Abd Latif
15:14 Support #12767 (Closed - End of life cycle): [SCP ID :##6118##] : CMS Unable to reset password: Hi,
Kindly attend below request:-
Customer unable to reset password for CMS online banking. Error message “you ar... Zahir Abd Latif
12:56 Support #12766 (Closed - End of life cycle): [SCP ID :##6117##] : KFH MySecure Activation Failure: Hi,
Kindly attend below request:-
Customer unable to activate and register MySecure due to error “System Currentl... Zahir Abd Latif

17:54 Support #12764 (Closed - End of life cycle): [SCP ID :##6116##] : Deskmate Staff Directory : Staf...: Hi,
Kindly attend below request:-
Kindly remove the following staff from the staff directory
1) Mohd Farid... Zahir Abd Latif
16:54 Support #12763 (Closed - End of life cycle): [SCP ID :##6115##] : Deskmate Staff Directory : Staf...: Hi,
Kindly attend below request:-
Please add these staff into staff directory as follows:
Staff ID ... Zahir Abd Latif
14:56 Support #12762 (Closed - End of life cycle): SCP ID :##6114##] : Duitnow Failed: Hi,
Kindly attend below request:-
Please help to check on Duitnow issue, page keep loading once customer click on... Zahir Abd Latif

17:15 Support #12747 (Closed - End of life cycle): [SCP ID :##6103##] : Failed Bulk Payment: Hi,
Kindly attend below request:-
Please help to further check for 1 bulk payment performed by RNC team.
Out of ... Zahir Abd Latif

12:49 Support #12741 (Closed - End of life cycle): [SCP ID :##6098##] : Unsuccessful FPX Transaction | ...: User already managed to perform the transaction.
Issue closed in SCP. Zahir Abd Latif
12:45 Support #12743 (Closed - End of life cycle): [SCP ID :##6100##] : Pay Day Calendar 2022: Done by Kah Yan.
Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
10:22 Support #12743 (Closed - End of life cycle): [SCP ID :##6100##] : Pay Day Calendar 2022: Hi,
Kindly attend below request:-
Please help to update the calendar as follows:
Month Pay Day Cut off date fo... Zahir Abd Latif

14:57 Support #12742 (Closed - End of life cycle): [SCP ID :##6099##] : KFH Online Registration Failure: Hi,
Kindly attend below request:-
Customer unable to register for KFH Online, message prompted “System Currently ... Zahir Abd Latif
14:53 Support #12741 (Closed - End of life cycle): [SCP ID :##6098##] : Unsuccessful FPX Transaction | ...: Hi,
Kindly attend below request:-
Staff from JB unable to perform FPX transaction via Cash Management Solutions.... Zahir Abd Latif

11:17 Support #12716 (Closed - End of life cycle): [SCP ID :##6086##] : IT Related Links - Update: Done by Lizahwati.
Issue closed in SCP. Zahir Abd Latif
11:15 Support #12655 (Closed - End of life cycle): [SCP ID :##6052##] : Deskmate Directory (3/12/2021): Done by Kah Yan.
Issue closed in SCP. Zahir Abd Latif
11:14 Support #12654 (Closed - End of life cycle): [SCP ID :##6051##] : Deskmate : Staff Directory (2/1...: Kah Yan, Dec 6, 2021:-... Zahir Abd Latif
11:12 Support #12719 (Closed - End of life cycle): [SCP ID :##6089##] : BCP Update | Team Leaders - Bra...: Done by Lizahwati as per request.
Issue closed in SCP. Zahir Abd Latif
11:11 Support #12704 (Closed - End of life cycle): [SCP ID :##6074##] : Unable to bring up BV0: Issue closed in SCP. Zahir Abd Latif
10:58 Support #12727 (Closed - End of life cycle): [SCP ID :##6096##] : Update from phoenix - Corus Error: Hi,
Kindly attend below request:-
Appreciate your assistance to investigate the following account which have erro... Zahir Abd Latif

18:22 Change #12477 (Pending Customer Feedback): [SCP ID :##6014##] : Regulatory (AKPK) Online Form: Provided quotation on 12/11/2021. Pending user feedback. Lizahwati Basirun
18:17 Support #12348 (Work Completed-End life cycle): [SCP ID :##5986##] : CMS Physical Token: Token delivered to KFH on 21/12/2021. Lizahwati Basirun

12:23 Support #12716 (Pending Customer Feedback): [SCP ID :##6086##] : IT Related Links - Update: Updated by Lizah Yap Kah Yan
11:38 Support #12719 (Pending Customer Feedback): [SCP ID :##6089##] : BCP Update | Team Leaders - Bran...: updated by Lizah Yap Kah Yan
11:16 Support #12720 (Closed - End of life cycle): [SCP ID :##6090##] : KfhOnline Login Issue | Unknown...: Hi Kah Yan,
Kindly assist to check below request.
Customer unable to access KFH Online, message prompted “Unknown... Nurul Akmal
09:55 Support #12719 (Closed - End of life cycle): [SCP ID :##6089##] : BCP Update | Team Leaders - Bra...: Hi Kah Yan,
Kindly attend below request.
http://deskmate.kfh.com.my/index.php?option=com_content&view=article&i... Nurul Akmal

15:28 Support #12717 (Closed - End of life cycle): [SCP ID :##6087##] : KFH Online Foreign Telegraphic ...: Hi Kah Yan,
Kindly attend below request.... Nurul Akmal
09:17 Support #12716 (Closed - End of life cycle): [SCP ID :##6086##] : IT Related Links - Update: Hi Hafiz,
Kindly attend below request.
Please help to proceed with the following:... Nurul Akmal

11:24 Bug #12714 (Work Completed-End life cycle): [SCP ID :##6085##] : VAPT Findings: Hi Hafiz,
Kindly attend below request.... Nurul Akmal

12:11 Bug #12711 (Closed - End of life cycle): [SCP ID :##6082##] : No nacha file created for RFI- 2712...: Hi hafiz,
Kindly attend below request.... Nurul Akmal

15:33 Support #12704 (Pending Customer Feedback): [SCP ID :##6074##] : Unable to bring up BV0: Hafiz, Dec 21, 2021:-... Zahir Abd Latif
15:28 Support #12703 (Closed - End of life cycle): [SCP ID :##6073##] : Apache Log4j: Hafiz, Dec 21, 2021:-... Zahir Abd Latif
15:25 Support #12702 (Closed - End of life cycle): [SCP ID :##6072##] : UPDATE: Unit BCP Team Leaders: Done by Lizahwati as per request.
Issue closed in SCP. Zahir Abd Latif

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