Activity

From July 09, 2022 to August 07, 2022

August 05, 2022

17:28 Support #13142 (Closed - End of life cycle): [SCP ID :##6385##] : Deskmate Staff Directory : Staf...
Hi,
Kindly attend below request:-
Please update the deskmate directory as follows:
1) Please add the following... Zahir Abd Latif

August 04, 2022

17:37 Support #13136 (Closed - End of life cycle): [SCP ID :##6384##] : Deskmate Staff Directory : Staf...
Hi,
Kindly attend below request:-
Plese upload the following staff photo.
1) Ain Kaliesha Binti Ainon
2) Mu... Zahir Abd Latif
10:31 Change #12391 (Closed - End of life cycle): [SCP ID :##5998##] : ICM Online
KFH decided to hold the CR until further notice. Lizahwati Basirun
10:25 Bug #12714 (Work Completed-End life cycle): [SCP ID :##6085##] : VAPT Findings
Completed. Successfully migrated into production on 28/07/2022. Lizahwati Basirun
10:00 Support #13124 (Closed - End of life cycle): [SCP ID :##6372##] : KFHMB BUZZ: July Issue
Issue closed in SCP. Zahir Abd Latif
09:59 Support #13122 (Closed - End of life cycle): [SCP ID :##6370##] : Directory Update: Finance & Cor...
Issue closed in SCP. Zahir Abd Latif

August 02, 2022

17:03 Support #13134 (Closed - End of life cycle): [SCP ID :##6382 ##] : BVMC BIB Blank Report
Hi Hafiz,
Kindly attend below request.... Nurul Akmal
16:19 Support #13133 (Closed - End of life cycle): [SCP ID :##6381 ##] : Deskmate Staff Directory : St...
Hi Hafiz,
Kindly attend below request.... Nurul Akmal

August 01, 2022

12:31 Support #13131 (Closed - End of life cycle): [SCP ID :##6379 ##] : IBG Mail Server
Hi Hafiz,
Kindly attend below request.... Nurul Akmal
12:05 Support #13129 (Closed - End of life cycle): [SCP ID :##6377 ##] : Email for IBG Process not Rece...
Hi Hafiz,
Kindly attend below request.... Nurul Akmal
10:50 Support #13128 (Closed - End of life cycle): [SCP ID :##6376 ##] : Deskmate Staff Directory : Sta...
Hi Hafiz,
Kindly attend below request.
Please update the deskmate as follows:
1) Staff New Hire:
Staff ID - 1... Nurul Akmal
10:22 Support #13127 (Closed - End of life cycle): [SCP ID :##6375 ##] : CORUS - Report Show No Content
Hi Hafiz,
Kindly attend below request.... Nurul Akmal

July 29, 2022

12:25 Support #13119: [SCP ID :##6367##] : CMS Physical Token Quotation
Quotation sent to KFH on 29/07/2022. Pending KFH to feedback. Lizahwati Basirun
12:24 Support #13122 (Pending Customer Feedback): [SCP ID :##6370##] : Directory Update: Finance & Corp...
Done by Hafiz and done amend by Lizah. Pending KFH to verify. Lizahwati Basirun
12:23 Support #13124 (Pending Customer Feedback): [SCP ID :##6372##] : KFHMB BUZZ: July Issue
Document uploaded as request. Pending KFH to verify. Lizahwati Basirun
12:22 Change #12864 (Closed - End of life cycle): [SCP ID :##6199##] : To automate the delivery of EPF ...
CR migrated to production on 28/07/2022 12:00am. Lizahwati Basirun
11:56 Support #13125 (Closed - End of life cycle): [SCP ID :##6373##] : Issue with sending AC
Hi,
Kindly attend below request:-
We seek your help to identify why we are not receiving AC for these two transac... Zahir Abd Latif
09:50 Support #13124 (Closed - End of life cycle): [SCP ID :##6372##] : KFHMB BUZZ: July Issue
Hi,
Kindly attend below request:-
Kindly upload the July issue of BUZZ. The document will be email to the assigne... Zahir Abd Latif

July 27, 2022

14:41 Support #13122 (Closed - End of life cycle): [SCP ID :##6370##] : Directory Update: Finance & Cor...
Hi,
Kindly attend below request:-
Please help to proceed with the following changes:
1. Finance
a. to add n... Zahir Abd Latif

July 26, 2022

10:11 Support #13119 (Work Completed-End life cycle): [SCP ID :##6367##] : CMS Physical Token Quotation
Hi Sis Lizah,
Kindly assist below request.... Nurul Akmal

July 20, 2022

11:19 Support #13111 (Closed - End of life cycle): [SCP ID :##6359##] : Deskmate Staff Directory : Staf...
Done by Lizahwati as per request.
Issue closed in SCP. Zahir Abd Latif

July 19, 2022

16:00 Support #12844 (Closed - End of life cycle): [SCP ID :##6180##] : Multiple Error Code Sent for FPX
Zahir Abd Latif
15:52 Support #12762 (Closed - End of life cycle): SCP ID :##6114##] : Duitnow Failed
Rashivaran, Mar 14, 2022:-... Zahir Abd Latif
15:49 Support #12783 (Closed - End of life cycle): [SCP ID :##6134##] : MySecure App Activation - Error...
Hafiz,Feb 8, 2022:-... Zahir Abd Latif
15:46 Support #12844 (Pending Customer Feedback): [SCP ID :##6180##] : Multiple Error Code Sent for FPX
Kah Yan, Mar 18, 2022:-... Zahir Abd Latif
15:41 Support #12892 (Closed - End of life cycle): [SCP ID :##6222##] : KFHOnline/CORUS unable to acces...
Hafiz, Apr 5, 2022:-... Zahir Abd Latif
15:32 Support #12999 (Closed - End of life cycle): [SCP ID :##6279##] : FPX Testing Issue - 1C + Multip...
Kah Yan, May 13, 2022:-... Zahir Abd Latif
15:23 Support #13025 (Closed - End of life cycle): [SCP ID :##6287##] : KFH MySecure Activation Issue
Hafiz, May 31, 2022:-... Zahir Abd Latif
15:21 Support #13085 (Closed - End of life cycle): [SCP ID :##6335##] : DuitNow Error Message
Hafiz, Jul 15, 2022:-... Zahir Abd Latif
15:17 Support #13082 (Closed - End of life cycle): [SCP ID :##6332##] : Deskmate : BUzz June issue and ...
Lizahwati,Jun 27, 2022:-... Zahir Abd Latif
15:14 Support #13109 (Closed - End of life cycle): [SCP ID :##6357##] : Directory Update: Promotion
Done by Akmal as per request.
Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
10:23 Support #13111 (Closed - End of life cycle): [SCP ID :##6359##] : Deskmate Staff Directory : Staf...
Hi,
Kindly attend below request:-
Please add the following new hire to the staff directory:
Staff ID ... Zahir Abd Latif

July 18, 2022

11:53 Support #13103 (Closed - End of life cycle): [SCP ID :##6351##] : Deskmate Staff Directory : Staf...
Issue closed in SCP. Zahir Abd Latif
11:50 Support #13086 (Closed - End of life cycle): [SCP ID :##6337##] : IBG Issue
Issue closed in SCP. Zahir Abd Latif
11:45 Support #13109 (Closed - End of life cycle): [SCP ID :##6357##] : Directory Update: Promotion
Hi,
Kindly attend below request:-
1. Please help to change the following staff post as follows:
Employee Numbe... Zahir Abd Latif

July 15, 2022

13:59 Change #12864 (Pending Customer Feedback): [SCP ID :##6199##] : To automate the delivery of EPF s...
User completed the UAT. Pending for Prod Migration. Lizahwati Basirun
13:58 Support #13102 (Work Completed-End life cycle): [SCP ID :##6350##] : [KFH Online]:
KFH Online successfully swing back from DR to Prod with around 3am++.
Off-Site Support: Kahyan 12am-5am Lizahwati Basirun
13:54 Support #13103 (Pending Customer Feedback): [SCP ID :##6351##] : Deskmate Staff Directory : Staff...
Done. Pending verify from KFH. Lizahwati Basirun

July 13, 2022

12:02 Support #13103 (Closed - End of life cycle): [SCP ID :##6351##] : Deskmate Staff Directory : Staf...
Hi,
Kindly attend below request:-
Kindly add the following new hire details in the staff directory:
Staff ID ... Zahir Abd Latif
10:54 Support #13092 (Closed - End of life cycle): [SCP ID :##6341##] : BVMC Report Missing (DR)
Sufian, Jul 12, 2022:-... Zahir Abd Latif
10:49 Support #13102 (Work Completed-End life cycle): [SCP ID :##6350##] : [KFH Online]:
Hi,
Kindly attend below request:-
Following hardware issue on KFH's DR for KFH Online (logged via ID : 6336)
... Zahir Abd Latif
 

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