Activity
From November 20, 2013 to December 19, 2013
December 19, 2013
- 09:00 Support #4027 (Finished Development): [Real SCP ID 1761] SCP ID# 1773 : Unable to create corporat...
- Run the query:
To get the data:
select * from PRL_PARTY where ROW_ID in (select ROW_ID from TB_AM_COMPANY where ... - 08:56 Support #4027 (Development / Work In Progress): [Real SCP ID 1761] SCP ID# 1773 : Unable to creat...
December 18, 2013
- 17:53 Support #4029 (Closed - End of life cycle): SCP ID# 1780 : Unable to approve Bind Token-time 4:40pm
- Dear Penril Team,
Kindly help to check issue below.
BBO unable to bind the token. From the log CAS return 99.
... - 16:15 Support #4027 (Closed - End of life cycle): [Real SCP ID 1761] SCP ID# 1773 : Unable to create co...
- Kindly help assist issue below.
There are 2 corporate ID involve for this issue and our BBO cannot continue to on ... - 14:48 Support #4025 (Closed - End of life cycle): SCP ID# 1766 : Unable to Approve User (reset password...
- Based on the cas.log, RCAS return 6 which is user not found during approve. You may see on below :
2013-12-17 15:...
December 12, 2013
- 10:39 Support #3607 (Closed - End of life cycle): RCAS Print Letter Problem - Format not correct. Have ...
- 10:37 Support #3595 (Closed - End of life cycle): 13092013 Prod Issue (maybank) (SCP ID : 965)
December 11, 2013
- 16:50 Support #3595 (Pending Customer Feedback): 13092013 Prod Issue (maybank) (SCP ID : 965)
- updated the heap size to 512 MB
- 16:48 Support #3607 (Pending Customer Feedback): RCAS Print Letter Problem - Format not correct. Have i...
- change the pc settings to cater for chinese character
- 16:47 Support #3807 (Pending Customer Feedback): [SCP ID# 1290] : Re-usable OTP twice
- update blob after verification
- 16:27 Support #3936 (Rejected - End of life cycle): SCP ID# 1488 : 20131106/RCMS/MY/BBOChanges on user ...
- New name exceeded max column size
- 16:26 Support #3937 (Rejected - End of life cycle): SCP ID# 1492 : Password sent via sms not received
- Retest successful without fix
- 16:25 Support #3970 (Rejected - End of life cycle): SCP ID# 1586 : Additional/RCMS/SAPURAKENCANA PETROL...
- Success after retest without any fix
- 16:24 Support #3987 (Rejected - End of life cycle): ID : 1639 - Fw: 20131202/Prod/RCMS/SG/Query/CEHINTL...
- dormant period is set to 30 days, not 60
- 11:44 Support #3831: [SCP ID# 1363] : RCMS Production patch and HA testing
- No update from the customer.
December 02, 2013
- 17:37 Support #3987 (Rejected - End of life cycle): ID : 1639 - Fw: 20131202/Prod/RCMS/SG/Query/CEHINTL...
- Company: CEH INTERNATIONAL PTE LTD
Corporate ID: CEHINTL
User ID: SGCEHINTL2D, SGCEHINTL3D
Description of proble... - 16:29 Maybank RCASChange Request Enhancement #3596 (Closed - End of life cycle): CR - CIF-Special Character
- completed and deployed to production and no issue reported.
November 26, 2013
- 15:04 Support #3970 (Rejected - End of life cycle): SCP ID# 1586 : Additional/RCMS/SAPURAKENCANA PETROL...
- Dear Boby/Penril Support
Please assist to check. We hit this issue again.
Attached logs for date 15 and 25 of Nov...
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