Activity

From January 22, 2014 to February 20, 2014

February 18, 2014

17:01 Support #4138 (Closed - End of life cycle): SCP ID # 2021 : Unable to approve token binding - SGRGE
Kindly assist to check issue below
User unable to bind token unable to approve task.
*CORPORATE ID : SGRGE*
*USE...
William Gozali Tan

February 17, 2014

16:57 Support #4137 (Closed - End of life cycle): SCP ID # 2019 : Unvailable to bring up RCAS server
Maybank complains:
RCAS server was down and unavailable to bring up, please check . Log as attached
Penril still ...
William Gozali Tan

February 05, 2014

Avatar?id=1733&size=24 14:34 Support #4114 (Closed - End of life cycle): [SCP ID : 1982] - FTO BUILDERS AND DEVELOPERS INC - ...
Reported by NAZA:
BBO want to reused again CIF no which accidently key in due to PH team wrongly provide cif numb...
Ahmad Hazri

January 28, 2014

12:15 Support #4109 (Closed - End of life cycle): SCP ID # 1978 : DELETE CORP ID CREATED
BBO request to delete Corp Id created in RCAS. This due they wrongly key in. William Gozali Tan
10:26 Support #4107 (Closed - End of life cycle): SCP ID # 1974 : WRONG CORP ID CREATED - Request to re...
Hi Penril
BBO was accidentally wrongly created Corp ID name in rcas. Kindly provide SQL Script to rename

Details...
William Gozali Tan

January 22, 2014

17:10 Support #4099 (Closed - End of life cycle): SCP ID # 1942 : Checker unable to approve task under ...
BBO Checker unable to approve task under (User Status and Token - Bind Token).
From our checking from RCAS TB_AM_US...
William Gozali Tan
12:12 Support #4075 (Pending Customer Feedback): SCP ID# 1913 : NINIQ BISTRO SDN BHD-USER MYNINIQ2A
SQL script was provided to update the name to be printed on Pin Mailer for the user on 15 January 2014. Ting Wei Gan
11:40 Support #4095: [SCP ID : 1834] - Unable to approve token-FLYFIRELY SDN BHD
Issue:
RCAS return good to RCMS during ID creation even though error at RCAS
Root cause:
1. On 24/12/2013, user ...
Ting Wei Gan
Avatar?id=1733&size=24 10:50 Support #4055: [SCP ID : 1869] - JOOYEE/Unable to Activate Token/00GIE4FQP
Sent notification to customer for closure Ahmad Hazri
Avatar?id=1733&size=24 10:38 Support #4075: SCP ID# 1913 : NINIQ BISTRO SDN BHD-USER MYNINIQ2A
#Correction on the issue description Ahmad Hazri
 

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