Activity

From April 09, 2014 to May 08, 2014

14:55 Support #4370 (Closed - End of life cycle): [SCP ID :##2232##] : mobile number not updated in RCA...: Customer complains:
We have made changes in RCMS but system not update RCAS, We have lodged complaint to Helpdesk ... William Gozali Tan
11:30 Support #4369 (Closed - End of life cycle): [SCP ID :##2231##] : Wrong Corp ID created: Please assist to raise Ticket and assign this issue to RCMS Group for further investigation. Details are as below:
... William Gozali Tan
08:48 Support #4296 (Pending Customer Feedback): [SCP ID :##2163##] : MY1LENS : Not able to approve tok...: Error Code 46: User ID Has Been Assigned To Another Token
This is the issue cause by timeout from websphere.
The ... Yap Kah Yan

18:42 Support #4331 (Closed - End of life cycle): SCP ID # 2201 : Unable to approve token binding - BEK...: Kindly attend to customer enquiry below:
Company: *BEKAERT SOUTHERN WIRE SDN BHD*
Corporate ID: *MYBEKAER*
User ... William Gozali Tan
16:17 Support #4329 (Closed - End of life cycle): SCP ID # 2200 : Unable to Authorised MYASINAR token: Company: *SINAR JUTAWAN SDN BHD*
Corporate ID: *MYASINAR*
User ID: *MYASINAR1A*
Description of problem: Customer... William Gozali Tan
10:57 Support #4327 (Closed - End of life cycle): [SCP ID :##2192##] : Unable to print pin mailer: User has issue to print mailer Ahmad Hazri

15:17 Support #4323 (Closed - End of life cycle): [SCP ID :##2185##] : MYKPJRAWANG/Unable to Approve T...: Please attend below user query:... Ahmad Hazri

08:59 Support #4317 (Closed - End of life cycle): [SCP ID :##2177##] : Pin gen problem: BBO unable to print Ahmad Hazri

16:41 Support #4310 (Closed - End of life cycle): SCP ID # 2173 : PRODUCTION ISSUE- 2GO EXPRESS, INC.: *Customer complains*:
SYSTEM ERROR . CAS RESPONSE: VASCO token has been assigned and in used, please contact the a... William Gozali Tan
11:59 Support #4309 (Closed - End of life cycle): [SCP ID :##2171##] : TTJ GROUP OF COMPANIES RCMS-Wr...: User put wrong CIF no, kindly assist:... Ahmad Hazri

11:48 Support #4305 (Closed - End of life cycle): SCP ID # 2169 : Not able to approve token binding-App...: Company: *APPROFIT CHEMICALS SDN BHD*
Corporate ID: *MYAPCHEM*
User ID: *MYAPCHEM2A*
Description of problem: ... William Gozali Tan

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B - Production Support » Maybank Support » Maybank RCAS Support