B - Production Support » Maybank Support » Maybank RCAS Support

July 23, 2014

11:37 Support #4567 (Work Completed-End life cycle): [SCP ID :##2343##] : GWI BUSINESS SOLUTIONS INC - ...

Please attend below query:... Ahmad Hazri

July 21, 2014

16:43 Support #4564 (Closed - End of life cycle): [SCP ID :##2341##] : E2E Alert - RCAS

Kindly attend below issue:... Ahmad Hazri

14:45 Support #4559 (Pending Customer Feedback): [SCP ID :##2340##] : MERCURY SECURITIES SDN BHD/Reset ...

Suggest to check in RCMS.
We receive real time (R) for autosend indicator from RCMS but in RCAS user autosend indi... Yap Kah Yan

July 17, 2014

14:08 Support #4559: [SCP ID :##2340##] : MERCURY SECURITIES SDN BHD/Reset Password ( Change Email Addr...

Hi Hazri,
Noted. This issue will pass to Kah Yan now. Thanks. Ong Wei Kuan

14:02 Support #4559: [SCP ID :##2340##] : MERCURY SECURITIES SDN BHD/Reset Password ( Change Email Addr...

Wei Quan
No, they did not. Ahmad Hazri

13:50 Support #4559: [SCP ID :##2340##] : MERCURY SECURITIES SDN BHD/Reset Password ( Change Email Addr...

Hi Hazri,
Does user send any email regarding this issue?If yes, kindly forward the user email to me. Thanks. Ong Wei Kuan

13:46 Support #4559 (Work Completed-End life cycle): [SCP ID :##2340##] : MERCURY SECURITIES SDN BHD/Re...

Please attend below inquiry :... Ahmad Hazri

July 04, 2014

15:43 Support #4529 (Work Completed-End life cycle): [SCP ID :##2317##] : UPSELLING/RCMS/SME/VB VENTURE...

Kindly attend to customer request below:
BBO want to bind token from rcms but hit user not exist. After checking i... William Gozali Tan

June 30, 2014

18:03 Support #4397 (Closed - End of life cycle): [SCP ID :##2252##] : STEELASIA - BBO Re-Activation o...

Due to inactivity, case closed. Ahmad Hazri