Activity

From September 03, 2016 to October 02, 2016

September 30, 2016

09:54 TPMS_GO-Live Support Support #6581 (Work Completed-End life cycle): [TPMS_GL056] - Planning >> Activity List
Migration ID: TPMS_ID0016
War File: TPMS_v045
Planned date: 27/09/2016
Deployed date: 29/09/2016 Najmi Pasarudin
09:54 TPMS_GO-Live Support Support #6579 (Work Completed-End life cycle): [TPMS_GL054] - Planning>>Activity List
Migration ID: TPMS_ID0016
War File: TPMS_v045
Planned date: 27/09/2016
Deployed date: 29/09/2016 Najmi Pasarudin
09:53 TPMS_GO-Live Support Support #6574 (Work Completed-End life cycle): [TPMS_GL053] -]Unable to generate report (blank re...
Najmi Pasarudin
09:53 TPMS_GO-Live Support Support #6574: [TPMS_GL053] -]Unable to generate report (blank report) for Planning module (Budge...
Migration ID: TPMS_ID0016
War File: TPMS_v045
Planned date: 27/09/2016
Deployed date: 29/09/2016 Najmi Pasarudin

September 29, 2016

18:24 TPMS_GO-Live Support Support #6625 (Work Completed-End life cycle): [TPMS_GL057] - Publication > Email Marketing
Thu, Sep 29, 2016 at 3:41 PM
Yes the issue has been rectified. We are still monitoring TPMS stability on the DNS cha... Norhaidah Md Dasuki
17:55 TPMS_GO-Live Support Support #6632 (Work Completed-End life cycle): [TPMS_GL058] - Unable to access to TPMS
Thu, Sep 29, 2016 at 5:43 PM
This issue has been rectified and can close the log.
Thank you.
Muhammad Arshad B... Norhaidah Md Dasuki
17:36 TPMS_GO-Live Support Support #6632 (Pending Customer Feedback): [TPMS_GL058] - Unable to access to TPMS
Email MATRADE on the findings, No code fixing required. Norhaidah Md Dasuki
16:33 TPMS_GO-Live Support Support #6580 (Pending Customer Feedback): [TPMS_GL055] - Publication >> Email Marketing
Email to MATRADE on findings and verification. Norhaidah Md Dasuki
16:01 TPMS_GO-Live Support Support #6632 (Internal Testing): [TPMS_GL058] - Unable to access to TPMS
Related to Support #6578 [TPMS_GL049 & 050] -TPMS unstability issue Najmi Pasarudin
15:45 TPMS_GO-Live Support Support #6578 (Work Completed-End life cycle): [TPMS_GL049 & 050] -TPMS unstability issue
date: Thu, Sep 29, 2016 at 12:41 PMHaida, you may close this log. Thanks.
Regards,
Rozaina Ali
IT Manager Norhaidah Md Dasuki
15:19 TPMS_GO-Live Support Support #6625 (Pending Customer Feedback): [TPMS_GL057] - Publication > Email Marketing
email User on the findings., Norhaidah Md Dasuki
12:30 TPMS_GO-Live Support Support #6578: [TPMS_GL049 & 050] -TPMS unstability issue
Refer to attached findings from both MATRADE and Inteksoft team. Norhaidah Md Dasuki
11:42 TPMS_GO-Live Support Support #6632 (Work Completed-End life cycle): [TPMS_GL058] - Unable to access to TPMS
Case ID : TPMS/16-0056
Unable to access TPMS system cause of tomcat. Refer attachment for screen shot of logs for ... Norhaidah Md Dasuki

September 28, 2016

11:15 TPMS_GO-Live Support Support #6580 (Internal Testing): [TPMS_GL055] - Publication >> Email Marketing
Issue:
Email marketing module not loading email list table.
Cause:
One of the cause is browser cache produce err... Najmi Pasarudin
11:10 TPMS_GO-Live Support Support #6625 (Internal Testing): [TPMS_GL057] - Publication > Email Marketing
Issue:
Cannot send test invitation email from Email Marketing module.
Cause:
No issue on TPMS. Matrade network D... Najmi Pasarudin

September 27, 2016

15:20 TPMS_GO-Live Support Support #6625 (Development / Work In Progress): [TPMS_GL057] - Publication > Email Marketing
Najmi Pasarudin
10:09 TPMS_GO-Live Support Support #6516 (Work Completed-End life cycle): [TPMS_GL042] - Promotion >> Handbook >> Print
Issue Closed. Siti Norahayu Mohd Desa
10:06 TPMS_GO-Live Support Support #6625 (Work Completed-End life cycle): [TPMS_GL057] - Publication > Email Marketing
Unable to send test invitation in Email Marketing module.
Please refer attachment. TQ Siti Norahayu Mohd Desa
10:02 TPMS_GO-Live Support Support #6516: [TPMS_GL042] - Promotion >> Handbook >> Print
26 Sept 2016 7:21 PM
Puan Haidah,
Sorry for the late notification. For the issue below, you may close.
Rega... Siti Norahayu Mohd Desa

September 26, 2016

11:47 TPMS_GO-Live Support Support #6479 (Work Completed-End life cycle): [TPMS_GL033] - Unable to display list of event (if...
date: Mon, Sep 26, 2016 at 11:34 AM
The issue at TPMS Production App Server 02 has been extended to our vendor. Temp... Norhaidah Md Dasuki

September 22, 2016

11:33 TPMS_GO-Live Support Support #6581 (Pending Prod Deployment): [TPMS_GL056] - Planning >> Activity List
Tuesday Sep 20
Dear Haida,
Verified & working. Same goes for issues [TPMS/16-0054].
Regards,
Rozaina Ali
... Siti Norahayu Mohd Desa
11:31 TPMS_GO-Live Support Support #6579 (Pending Prod Deployment): [TPMS_GL054] - Planning>>Activity List
Tuesday Sep 20
Dear Haida,
Verified & working. Same goes for issues [TPMS/16-0054].
Regards,
Rozaina ... Siti Norahayu Mohd Desa

September 20, 2016

18:15 TPMS_GO-Live Support Support #6560 (Work Completed-End life cycle): [TPMS_GL052] - Promotion >> Promotion Report >> C...
Najmi Pasarudin
18:15 TPMS_GO-Live Support Support #6545 (Work Completed-End life cycle): [TPMS_GL048] - Publication >> Email Marketing
Najmi Pasarudin
18:15 TPMS_GO-Live Support Support #6520 (Work Completed-End life cycle): [TPMS_GL043] - Promotion >> Event Setup >> Product...
Najmi Pasarudin
18:15 TPMS_GO-Live Support Support #6544 (Work Completed-End life cycle): [TPMS_GL025] - Administration >> Template Manager ...
Najmi Pasarudin
16:40 TPMS_GO-Live Support Support #6574 (Pending Prod Deployment): [TPMS_GL053] -]Unable to generate report (blank report) ...
date: Tue, Sep 20, 2016 at 4:21 PM
Tested & it works. Thanks.
Rozaina Ali
IT Manager
---------------------
H... Norhaidah Md Dasuki
10:37 TPMS_GO-Live Support Support #6581 (Internal Testing): [TPMS_GL056] - Planning >> Activity List
Same issue with #6579 Najmi Pasarudin
10:35 TPMS_GO-Live Support Support #6580: [TPMS_GL055] - Publication >> Email Marketing
Issue:
Email marketing module not loading email list table.
Cause:
One of the cause is browser cache produce err... Najmi Pasarudin
10:25 TPMS_GO-Live Support Support #6579 (Internal Testing): [TPMS_GL054] - Planning>>Activity List
Issue:
In Planning Activities, unable to edit 2015 events.
Cause:
Some 2015 events, some events missing city id ... Najmi Pasarudin
10:15 TPMS_GO-Live Support Support #6574 (Internal Testing): [TPMS_GL053] -]Unable to generate report (blank report) for Pla...
Issue:
No data when download Budget Report JPKA MATRADE Work Programme.
Cause:
Report JPKA MATRADE Work Programm... Najmi Pasarudin
09:56 TPMS_GO-Live Support Support #6479: [TPMS_GL033] - Unable to display list of event (iframe) in MATRADE's website.
Issue:
TPMS Production App server 02 stop working.
Cause:
Both App server 01 and 02 has a backup program running... Najmi Pasarudin
09:49 TPMS_GO-Live Support Support #6581 (Development / Work In Progress): [TPMS_GL056] - Planning >> Activity List
Najmi Pasarudin
09:49 TPMS_GO-Live Support Support #6580 (Development / Work In Progress): [TPMS_GL055] - Publication >> Email Marketing
Najmi Pasarudin
09:49 TPMS_GO-Live Support Support #6579 (Development / Work In Progress): [TPMS_GL054] - Planning>>Activity List
Najmi Pasarudin
09:48 TPMS_GO-Live Support Support #6574 (Development / Work In Progress): [TPMS_GL053] -]Unable to generate report (blank r...
Najmi Pasarudin

September 19, 2016

16:14 TPMS_GO-Live Support Support #6581 (Work Completed-End life cycle): [TPMS_GL056] - Planning >> Activity List
Case ID : TPMS/16-0056
+Problem editing event in Planning.+
Unable to edit event details under planning module f... Norhaidah Md Dasuki
16:10 TPMS_GO-Live Support Support #6580 (Work Completed-End life cycle): [TPMS_GL055] - Publication >> Email Marketing
Case ID : TPMS/16-0055
+TPMS>Publication>Email Marketing - Email Marketing List+
Problem accessing Email Marketin... Norhaidah Md Dasuki
16:03 TPMS_GO-Live Support Support #6579 (Work Completed-End life cycle): [TPMS_GL054] - Planning>>Activity List
Case ID : TPMS/16-0054
+TPMS>Planning>Activity List - Edit+
Unable to edit event detail in planning module. Below... Norhaidah Md Dasuki
15:47 TPMS_GO-Live Support Support #6560 (Pending Prod Deployment): [TPMS_GL052] - Promotion >> Promotion Report >> Company...
date: Fri, Sep 9, 2016 at 5:10 PM
Done verified.
Regards,
Azliza Husain
Application Unit
---------------... Norhaidah Md Dasuki
15:37 TPMS_GO-Live Support Support #6578 (Work Completed-End life cycle): [TPMS_GL049 & 050] -TPMS unstability issue
TPMS/16-0050 : Warning result when do query / searching
TPMS/16-0050 : Configuration of Deferred email event in TPMS... Norhaidah Md Dasuki
15:05 TPMS_GO-Live Support Support #6545 (Pending Prod Deployment): [TPMS_GL048] - Publication >> Email Marketing
Fri, Sep 9, 2016 at 5:10 PMDear Ayu,
Done verified
Regards,
Azliza Husain
Application Unit
Najmi,
Pleas... Norhaidah Md Dasuki
14:57 TPMS_GO-Live Support Support #6479 (Development / Work In Progress): [TPMS_GL033] - Unable to display list of event (i...
Najmi, kindly summarise this issue and get feedback from Teo/User what is further action to be taken as we need to cl... Norhaidah Md Dasuki

September 15, 2016

12:10 TPMS_GO-Live Support Support #6574 (Work Completed-End life cycle): [TPMS_GL053] -]Unable to generate report (blank re...
Case ID : TPMS/16-0053
We are unable to generate report for Planning module i.e. Report -> Budget Report -> JPKA-... Anonymous

September 08, 2016

14:48 TPMS_GO-Live Support Support #6340 (Work Completed-End life cycle): [TPMS_GL006] - Post EVENT > JPPPA Report > Fast Fact
Email to Inteksoft on 16 Jun 16 to get feedback from user. But no reply. Issue closed .
Salam Anis,
?
Based on ... Siti Norahayu Mohd Desa
14:38 TPMS_GO-Live Support Support #6545 (User Acceptance Test): [TPMS_GL048] - Publication >> Email Marketing
Tested & Passed. Page will look fine after run the script given.
Send for user testing & verification. Siti Norahayu Mohd Desa
14:29 TPMS_GO-Live Support Support #6560 (User Acceptance Test): [TPMS_GL052] - Promotion >> Promotion Report >> Company De...
Tested & Passed. All value display accordingly.
Send for user testing & verification. Siti Norahayu Mohd Desa

September 07, 2016

12:19 TPMS_GO-Live Support Support #6520 (Pending Prod Deployment): [TPMS_GL043] - Promotion >> Event Setup >> Product and S...
7 Sept 2016 12:02 PM
Dear Ayu,
Done verified on 18 August 2016.
Regards,
Azliza Husain
Application ... Siti Norahayu Mohd Desa
12:12 TPMS_GO-Live Support Change #6559 (Pending Customer Feedback): [TPMS_GL051] - Promotion >> Business Meeting >> Busines...
Waiting reply from Teo. Siti Norahayu Mohd Desa
12:07 TPMS_GO-Live Support Change #6427: [TPMS_GL023] - Group Management
Hi Chee Ping,
Kindly assist on both quotation. Siti Norahayu Mohd Desa
12:06 TPMS_GO-Live Support Change #6427 (Documentation): [TPMS_GL023] - Group Management
*+22 July 2016+*
Salam En. Rizal,
Below is summary on this issue:
1. TPMS module permission for view, crea... Siti Norahayu Mohd Desa
11:58 TPMS_GO-Live Support Support #6370 (Work Completed-End life cycle): [TPMS_GL010] - Publication >> Company Profile Writ...
Najmi Pasarudin
11:28 TPMS_GO-Live Support Support #6560 (Internal Testing): [TPMS_GL052] - Promotion >> Promotion Report >> Company Detali...
Issue:
For Promotion Report, Company Detalis - Foreign Buyer(No of Buyers By product/service, order by Foreign Buyer... Najmi Pasarudin
11:01 TPMS_GO-Live Support Support #6560 (Development / Work In Progress): [TPMS_GL052] - Promotion >> Promotion Report >> ...
Najmi Pasarudin

September 06, 2016

14:39 TPMS_GO-Live Support Support #6560 (Work Completed-End life cycle): [TPMS_GL052] - Promotion >> Promotion Report >> C...
Inteksoft Case ID : TPMS/16-0052
The total of Foreign Buyer for each products / services is not correct. (refer to... Siti Norahayu Mohd Desa
14:08 TPMS_GO-Live Support Support #6545 (Internal Testing): [TPMS_GL048] - Publication >> Email Marketing
Issue:
Cannot edit email marketing draft for event EXPORT ACCELERATION MISSION (EAM) IN CONJUNCTION WITH MALAYSIA IN... Najmi Pasarudin

September 05, 2016

10:17 TPMS_GO-Live Support Change #6559 (Dropped-End of life cycle): [TPMS_GL051] - Promotion >> Business Meeting >> Busines...
Users can not proceed with business match setup cause of mandatory fields(Lunch Break Time).
Business meeting sta... Siti Norahayu Mohd Desa
 

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