Activity
From August 08, 2015 to September 06, 2015
September 04, 2015
- 16:01 Support #5467 (Closed - End of life cycle): [SCP ID :##2778##] : UAT BIB Bill Payment - Majlis Pe...
- Issue resolved.
Issue closed in SCP. - 15:35 Support #5470 (Development / Work In Progress): [SCP ID :##2779##] : BIB PROBLEM (ID- 0032017) PH...
- 14:58 Support #5470 (Closed - End of life cycle): [SCP ID :##2779##] : BIB PROBLEM (ID- 0032017) PHUAH ...
- Hi,
Kindly attend below request:
Customer unable to do FTL.
1st try got error message 'You left this browser idl... - 09:17 Support #5467 (Pending Customer Feedback): [SCP ID :##2778##] : UAT BIB Bill Payment - Majlis Per...
- Update from Chee Ping, Sep 3, 2015 01:49 PM:-...
- 09:15 Support #5464 (Development / Work In Progress): [SCP ID :##2776##] : Why sole P company can regis...
September 03, 2015
- 11:08 Support #5467 (Closed - End of life cycle): [SCP ID :##2778##] : UAT BIB Bill Payment - Majlis Pe...
- Hi,
Kindly attend below request:...
September 02, 2015
- 15:17 Support #5463 (Pending Customer Feedback): [SCP ID :##2775##] : BIB log not captured & RIB Log no...
- Update from Chee Ping, Sep 2, 2015 02:41 PM:-...
- 14:36 Support #5463: [SCP ID :##2775##] : BIB log not captured & RIB Log not captured daily by date.
- Hi Lee Yong
I think its application, coz the one not generated is application log not websphere. In the same serve... - 14:09 Support #5433 (Development / Work In Progress): [SCP ID :##2760##] : IBAM USER: unable to reset p...
- Update from Ruzaimah, Sep 2, 2015 12:08 PM:-
A0000 has successfully login to IBAM with the temporary solution. We... - 13:45 Support #5464 (Closed - End of life cycle): [SCP ID :##2776##] : Why sole P company can register ...
- Hi,
Kindly attend below request:... - 12:10 Support #5433 (Pending Customer Feedback): [SCP ID :##2760##] : IBAM USER: unable to reset password.
- 12:02 Support #5433: [SCP ID :##2760##] : IBAM USER: unable to reset password.
- What is the status on this issue?
- 12:01 Support #5463: [SCP ID :##2775##] : BIB log not captured & RIB Log not captured daily by date.
- Hi Hazri,
Please look into this issue. Could it be Websphere related? - 10:59 Support #5463 (Closed - End of life cycle): [SCP ID :##2775##] : BIB log not captured & RIB Log n...
- Hi,
Kindly attend below request:...
August 27, 2015
- 17:41 Support #5445 (Closed - End of life cycle): [SCP ID :##2770##] : BIB - LOGIN PROBLEM - SESSION EX...
- All BIB users able to login and perform transaction successfully.
Issue closed in SCP. - 09:49 Support #5445 (Pending Customer Feedback): [SCP ID :##2770##] : BIB - LOGIN PROBLEM - SESSION EXP...
- Update from Chee Ping, Aug 26, 2015 07:19 PM:-...
August 25, 2015
- 10:43 Support #5445 (Closed - End of life cycle): [SCP ID :##2770##] : BIB - LOGIN PROBLEM - SESSION EX...
- Hi,
Kindly attend below request:... - 09:20 Support #5390 (Closed - End of life cycle): [SCP ID :##2729##] : RIB/BIB Account & Banking > T...
- Migration was successful as per scheduled.
Issue closed in SCP.
August 20, 2015
- 15:26 Support #5390 (Pending Customer Feedback): [SCP ID :##2729##] : RIB/BIB Account & Banking > Tr...
- Deployed to SIT & UAT environment for both RIB & BIB.
- 15:24 Support #5390: [SCP ID :##2729##] : RIB/BIB Account & Banking > Transaction History - IBG Ref ...
- Root Cause: Silverlake updated the host mapping field.
Solution: "for this issue, It can use the 26102 response info... - 09:24 Support #5439 (Development / Work In Progress): [SCP ID :##2767##] : BIB customer unable to view ...
August 19, 2015
- 11:24 Support #5439 (Closed - End of life cycle): [SCP ID :##2767##] : BIB customer unable to view Acco...
- Hi,
Kindly attend below request:...
August 18, 2015
- 10:18 Support #5434 (Closed - End of life cycle): [SCP ID :##2764##] : BIB User unable to login.
- 10:03 Support #5434 (Work Completed-End life cycle): [SCP ID :##2764##] : BIB User unable to login.
- Root Cause: Server date was not synchronize. Token was become out of sync when system verify the token.
Solution: Re... - 09:35 Support #5434 (Development / Work In Progress): [SCP ID :##2764##] : BIB User unable to login.
August 17, 2015
- 11:04 Support #5380 (Closed - End of life cycle): [SCP ID :##2722##] : Unsuccessful eIBFT transaction a...
- Deployment successful.
Issue closed in SCP. - 10:44 Support #5434 (Closed - End of life cycle): [SCP ID :##2764##] : BIB User unable to login.
- Hi,
Kindly attend below request:...
August 14, 2015
- 17:58 Support #5433 (Development / Work In Progress): [SCP ID :##2760##] : IBAM USER: unable to reset p...
- For now, Kartono provide temporary solution first.
UPDATE TB_AM_USER SET U_USER_STATE = 0, U_DATE_LAST_ACT = GETD... - 16:43 Support #5433 (Closed - End of life cycle): [SCP ID :##2760##] : IBAM USER: unable to reset passw...
- Hi,
Kindly attend below request:
Our security team were facing problem while try to reset IBAM password as below ...
August 13, 2015
- 17:59 Support #5380 (Pending Prod Deployment): [SCP ID :##2722##] : Unsuccessful eIBFT transaction afte...
- Update from Ruzaimah, Aug 13, 2015 05:27 PM:-
"UAT Succeeded. Plan to migrate tomorrow 12.00 am as usual due to pr...
August 11, 2015
- 11:48 Support #5380 (Pending Customer Feedback): [SCP ID :##2722##] : Unsuccessful eIBFT transaction af...
- Update from Ruzaimah, Aug 11, 2015 10:49 AM:-...
- 10:40 Support #5384 (Closed - End of life cycle): [SCP ID :##2727##] : Currently IBG BIB send resident ...
- Issue closed in SCP.
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