Activity

From August 13, 2015 to September 11, 2015

September 10, 2015

14:55 Support #5478 (Closed - End of life cycle): [SCP ID :##2784##] : [atm.username.not.link] ATM Card...
Update from Norazlilah, Sep 10, 2015 02:51 PM:-... Zahir Abd Latif
11:18 Support #5477 (Closed - End of life cycle): [SCP ID :##2783##] : Incident Notification (Ref: 1EB9...
Issue closed in SCP. Zahir Abd Latif
10:51 Support #5477 (Pending Customer Feedback): [SCP ID :##2783##] : Incident Notification (Ref: 1EB98...
Update from Lee Yong, Sep 7, 2015 03:05 PM:-
The report saying there is an access from this IP 203.106.156.209 tha... Zahir Abd Latif

September 09, 2015

16:40 Support #5478 (Pending Customer Feedback): [SCP ID :##2784##] : [atm.username.not.link] ATM Card ...
Ngoh Chee Ping

September 08, 2015

15:55 Support #5439 (Closed - End of life cycle): [SCP ID :##2767##] : BIB customer unable to view Acco...
Update from Norazlilah, Sep 8, 2015 03:39 PM:-... Zahir Abd Latif
10:53 Support #5463: [SCP ID :##2775##] : BIB log not captured & RIB Log not captured daily by date.
Update from Ruzaimah, Sep 8, 2015 10:32 AM:-
Will schedule this activity on 11/9/2015 12.45am. Zahir Abd Latif

September 07, 2015

16:56 Support #5478 (Closed - End of life cycle): [SCP ID :##2784##] : [atm.username.not.link] ATM Card...
Hi,
Kindly attend below request:... Zahir Abd Latif
14:18 Support #5477 (Closed - End of life cycle): [SCP ID :##2783##] : Incident Notification (Ref: 1EB9...
Hi,
Kindly attend below request:
E-corp has reported below incident. Kindly advise.
__________________________... Zahir Abd Latif
10:45 Support #5433 (Pending Customer Feedback): [SCP ID :##2760##] : IBAM USER: unable to reset password.
Asked to provide the screenshot for the steps and log file in development. Havent got any reply yet. Ngoh Chee Ping
10:41 Support #5439 (Pending Customer Feedback): [SCP ID :##2767##] : BIB customer unable to view Accou...
Asked for the data of "CUSTOMER_NUMBER" and "ACCOUNT_NUMBER". Havent receive any reply from Norazlilah.
 Ngoh Chee Ping
09:27 Support #5470 (Pending Customer Feedback): [SCP ID :##2779##] : BIB PROBLEM (ID- 0032017) PHUAH K...
Update from Chee Ping, Sep 5, 2015 12:21 PM:-
Here are the update WAR file that fix this issue. Please download an... Zahir Abd Latif
09:26 Support #5464 (Pending Customer Feedback): [SCP ID :##2776##] : Why sole P company can register A...
Update from Chee Ping, Sep 5, 2015 12:21 PM:-
Here are the updated WAR file for this fix. Please download and test... Zahir Abd Latif

September 04, 2015

16:01 Support #5467 (Closed - End of life cycle): [SCP ID :##2778##] : UAT BIB Bill Payment - Majlis Pe...
Issue resolved.
Issue closed in SCP. Zahir Abd Latif
15:35 Support #5470 (Development / Work In Progress): [SCP ID :##2779##] : BIB PROBLEM (ID- 0032017) PH...
Ngoh Chee Ping
14:58 Support #5470 (Closed - End of life cycle): [SCP ID :##2779##] : BIB PROBLEM (ID- 0032017) PHUAH ...
Hi,
Kindly attend below request:
Customer unable to do FTL.
1st try got error message 'You left this browser idl... Zahir Abd Latif
09:17 Support #5467 (Pending Customer Feedback): [SCP ID :##2778##] : UAT BIB Bill Payment - Majlis Per...
Update from Chee Ping, Sep 3, 2015 01:49 PM:-... Zahir Abd Latif
09:15 Support #5464 (Development / Work In Progress): [SCP ID :##2776##] : Why sole P company can regis...
Zahir Abd Latif

September 03, 2015

11:08 Support #5467 (Closed - End of life cycle): [SCP ID :##2778##] : UAT BIB Bill Payment - Majlis Pe...
Hi,
Kindly attend below request:... Zahir Abd Latif

September 02, 2015

15:17 Support #5463 (Pending Customer Feedback): [SCP ID :##2775##] : BIB log not captured & RIB Log no...
Update from Chee Ping, Sep 2, 2015 02:41 PM:-... Zahir Abd Latif
Avatar?id=1733&size=24 14:36 Support #5463: [SCP ID :##2775##] : BIB log not captured & RIB Log not captured daily by date.
Hi Lee Yong
I think its application, coz the one not generated is application log not websphere. In the same serve... Ahmad Hazri
14:09 Support #5433 (Development / Work In Progress): [SCP ID :##2760##] : IBAM USER: unable to reset p...
Update from Ruzaimah, Sep 2, 2015 12:08 PM:-

A0000 has successfully login to IBAM with the temporary solution. We... Zahir Abd Latif
13:45 Support #5464 (Closed - End of life cycle): [SCP ID :##2776##] : Why sole P company can register ...
Hi,
Kindly attend below request:... Zahir Abd Latif
12:10 Support #5433 (Pending Customer Feedback): [SCP ID :##2760##] : IBAM USER: unable to reset password.
Zahir Abd Latif
12:02 Support #5433: [SCP ID :##2760##] : IBAM USER: unable to reset password.
What is the status on this issue? Tan Lee Yong
12:01 Support #5463: [SCP ID :##2775##] : BIB log not captured & RIB Log not captured daily by date.
Hi Hazri,
Please look into this issue. Could it be Websphere related? Tan Lee Yong
10:59 Support #5463 (Closed - End of life cycle): [SCP ID :##2775##] : BIB log not captured & RIB Log n...
Hi,
Kindly attend below request:... Zahir Abd Latif

August 27, 2015

17:41 Support #5445 (Closed - End of life cycle): [SCP ID :##2770##] : BIB - LOGIN PROBLEM - SESSION EX...
All BIB users able to login and perform transaction successfully.
Issue closed in SCP. Zahir Abd Latif
09:49 Support #5445 (Pending Customer Feedback): [SCP ID :##2770##] : BIB - LOGIN PROBLEM - SESSION EXP...
Update from Chee Ping, Aug 26, 2015 07:19 PM:-... Zahir Abd Latif

August 25, 2015

10:43 Support #5445 (Closed - End of life cycle): [SCP ID :##2770##] : BIB - LOGIN PROBLEM - SESSION EX...
Hi,
Kindly attend below request:... Zahir Abd Latif
09:20 Support #5390 (Closed - End of life cycle): [SCP ID :##2729##] : RIB/BIB Account & Banking > T...
Migration was successful as per scheduled.
Issue closed in SCP. Zahir Abd Latif

August 20, 2015

15:26 Support #5390 (Pending Customer Feedback): [SCP ID :##2729##] : RIB/BIB Account & Banking > Tr...
Deployed to SIT & UAT environment for both RIB & BIB. Wijaya Kartono
15:24 Support #5390: [SCP ID :##2729##] : RIB/BIB Account & Banking > Transaction History - IBG Ref ...
Root Cause: Silverlake updated the host mapping field.
Solution: "for this issue, It can use the 26102 response info... Wijaya Kartono
09:24 Support #5439 (Development / Work In Progress): [SCP ID :##2767##] : BIB customer unable to view ...
Zahir Abd Latif

August 19, 2015

11:24 Support #5439 (Closed - End of life cycle): [SCP ID :##2767##] : BIB customer unable to view Acco...
Hi,
Kindly attend below request:... Zahir Abd Latif

August 18, 2015

10:18 Support #5434 (Closed - End of life cycle): [SCP ID :##2764##] : BIB User unable to login.
Zahir Abd Latif
10:03 Support #5434 (Work Completed-End life cycle): [SCP ID :##2764##] : BIB User unable to login.
Root Cause: Server date was not synchronize. Token was become out of sync when system verify the token.
Solution: Re... Wijaya Kartono
09:35 Support #5434 (Development / Work In Progress): [SCP ID :##2764##] : BIB User unable to login.
Zahir Abd Latif

August 17, 2015

11:04 Support #5380 (Closed - End of life cycle): [SCP ID :##2722##] : Unsuccessful eIBFT transaction a...
Deployment successful.
Issue closed in SCP. Zahir Abd Latif
10:44 Support #5434 (Closed - End of life cycle): [SCP ID :##2764##] : BIB User unable to login.
Hi,
Kindly attend below request:... Zahir Abd Latif

August 14, 2015

17:58 Support #5433 (Development / Work In Progress): [SCP ID :##2760##] : IBAM USER: unable to reset p...
For now, Kartono provide temporary solution first.
UPDATE TB_AM_USER SET U_USER_STATE = 0, U_DATE_LAST_ACT = GETD... Zahir Abd Latif
16:43 Support #5433 (Closed - End of life cycle): [SCP ID :##2760##] : IBAM USER: unable to reset passw...
Hi,
Kindly attend below request:
Our security team were facing problem while try to reset IBAM password as below ... Zahir Abd Latif

August 13, 2015

17:59 Support #5380 (Pending Prod Deployment): [SCP ID :##2722##] : Unsuccessful eIBFT transaction afte...
Update from Ruzaimah, Aug 13, 2015 05:27 PM:-
"UAT Succeeded. Plan to migrate tomorrow 12.00 am as usual due to pr... Wijaya Kartono
 

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