Activity

From September 14, 2016 to October 13, 2016

18:12 Task #6700 (Work Completed-End life cycle): [Internal Testing] - Agrobank Session Expired: Hi Erni,
Kindly assist to test on the issue and prepare test result. Please liaise with Kah Yan shall you have any ... Norhaidah Md Dasuki
08:33 Support #6668: [SCP ID :##3401##] : Session expired after click confirm but txn was captured at I...: Further Findings:
1. RIB bill payment and add new bill allow 30 characters
2. BIB bill payment and add new bill all... Yap Kah Yan

18:32 Support #6668 (Pending Customer Feedback): [SCP ID :##3401##] : Session expired after click confi...: The 1st transaction is unsuccessful due to session issue. We are still working on a permanent fix for this.
2nd tran... Yap Kah Yan
11:06 Support #6600 (Closed - End of life cycle): [SCP ID :##3385##] : BIB: Session Expired 2: Issue closed in SCP. Zahir Abd Latif
11:06 Support #6599 (Closed - End of life cycle): [SCP ID :##3384##] : BIB: Session Expired: Issue closed in SCP. Zahir Abd Latif

21:24 RIB Support #6676 (Pending Customer Feedback): [SCP ID :##3407##] : DR Issue: Not able to login, er...: This problem happen due to upass not able to connect DB using direct ip address. Already advise illah to update the h... Ngoh Chee Ping
20:52 RIB Support #6676 (Closed - End of life cycle): [SCP ID :##3407##] : DR Issue: Not able to login, e...: Hi Chee Ping
Kindly attend this issue.
Agrobank doing DR testing and failed to login during testing. Ahmad Hazri

09:38 Support #6624 (Closed - End of life cycle): [SCP ID :##3388##] : RIB report 22092016 not generated: Hi,
Kindly attend below request:
Please help to check.
RIB report dated 22092016 was not generated. We have reg... Zahir Abd Latif

09:53 Task #6572 (Closed - End of life cycle): [SCP ID :##3364##] : Customer with status TAC Unlocked n...: Issue closed in SCP. Zahir Abd Latif
09:51 RIB Support #6556 (Closed - End of life cycle): [SCP ID :##3355##] : Session Expired (ID-0081268) NO...: Issue closed in SCP. Zahir Abd Latif
09:50 BIB Support #6549 (Closed - End of life cycle): [SCP ID :##3350##] : Username problem for Single Use...: Issue closed in SCP. Zahir Abd Latif

15:23 Support #6599 (Pending Customer Feedback): [SCP ID :##3384##] : BIB: Session Expired: Suspect: Session issue
Solution: Pending migration of plugin. User to retest after plugin migration Yap Kah Yan
15:22 Support #6600 (Pending Customer Feedback): [SCP ID :##3385##] : BIB: Session Expired 2: Suspect: Session issue
Solution: Pending migration of plugin. User to retest after plugin migration Yap Kah Yan
13:15 Support #6593 (Pending Customer Feedback): [SCP ID :##3380##] : DEPOSIT ACCOUNT CANNOT BE VIEWED ...: Possible account number used in registration: 2007422000009875
as IB do not store account number during registration... Yap Kah Yan

17:57 Support #6600 (Closed - End of life cycle): [SCP ID :##3385##] : BIB: Session Expired 2: Hi,
Kindly attend below request:
Customer unable to do FTL in AgronetBiz. After click First time login, corporate... Zahir Abd Latif
17:54 Support #6599 (Closed - End of life cycle): [SCP ID :##3384##] : BIB: Session Expired: Hi,
Kindly attend below request:
Customer unable to check transaction history and perform transaction in Agronet... Zahir Abd Latif
11:46 Support #6593 (Closed - End of life cycle): [SCP ID :##3380##] : DEPOSIT ACCOUNT CANNOT BE VIEWED...: Hi,
Kindly attend below request:
Customer complaint no account displayed in his account and banking screen. Based... Zahir Abd Latif
10:05 Support #6588 (Closed - End of life cycle): [SCP ID :##3375##] : Incident 20092016.: Issue closed in SCP. Zahir Abd Latif
10:01 Support #6522 (Closed - End of life cycle): [SCP ID :##3335##] : Forgot Password - Account has be...: If the problem persist, issue will reopen.
Issue closed in SCP. Zahir Abd Latif
09:56 Support #6558 (Closed - End of life cycle): [SCP ID :##3357##] : Instant Transfer Declined ( 0081...: Issue closed in SCP. Zahir Abd Latif
09:54 Task #6499 (Closed - End of life cycle): [SCP ID :##3321##] : Unable to make instant transfer due...: Issue closed in SCP. Zahir Abd Latif

14:01 Support #6588 (Pending Customer Feedback): [SCP ID :##3375##] : Incident 20092016.: Root Cause: Old version of war file in App2
Solution: Deploy newest version. Yap Kah Yan
12:52 Support #6588 (Closed - End of life cycle): [SCP ID :##3375##] : Incident 20092016.: Hi,
Kindly attend below request:
Internet Banking prompt 'System Unavailable' and 'Session Expired' for below mod... Zahir Abd Latif

10:01 Support #6522: [SCP ID :##3335##] : Forgot Password - Account has been locked: Still not receive any response from Agrobank Ngoh Chee Ping

17:26 RIB Support #6573 (Pending Customer Feedback): Re: [SCP ID :##3365##] : pay transaction not updated i...: As per our discussion, the logs are overwritten.
From the provided logs, I have found 2 cases due to DB deadlock. ... Yap Kah Yan
15:09 RIB Support #6573 (Closed - End of life cycle): Re: [SCP ID :##3365##] : pay transaction not updated ...: Kah Yan
Kindly assist Ahmad Hazri

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