Activity
From January 16, 2022 to February 14, 2022
February 07, 2022
- 14:53 Support #12784 (Investigation): [SCP ID :##6135##] : unable to activate rib customer account
- 12:47 Support #12784 (Internal Testing): [SCP ID :##6135##] : unable to activate rib customer account
- Hi,
Kindly attend below request:-
Kindly assist to check as agent unable to activate customer account.
Th...
January 28, 2022
- 13:46 Support #12550 (Work Completed-End life cycle): [SCP ID :##6020##] : SESSION EXPIRED : ZHAF CREAT...
- The reported customer able to perform transaction as per confirmation with ITD (Ilah) on 28/01/2022
January 27, 2022
- 18:33 Support #12229 (Pending Customer Feedback): [SCP ID :##5962##] : IBAM CANNOT ACCESS AND UNABLE TO...
- Root Cause:
Error is caused socket connection timeout from SMS webservice to MK webservice - 18:32 Support #12376 (Development / Work In Progress): [SCP ID :##5994##] : IBAM - SYSTEM UNAVAILABLE
- Root Cause:
Based on the timestamp on the user desktop. The user-facing error system is unavailable due to java out ... - 18:29 Support #12550 (Development / Work In Progress): [SCP ID :##6020##] : SESSION EXPIRED : ZHAF CREA...
- 18:25 Support #12120 (Work Completed-End life cycle): [SCP ID :##5931##] : IBAM unable to access
- Issue due to java heap space as per below log error.
[7/21/21 9:43:56:386 SGT] 000000d3 TOKEN E Connecti... - 13:09 Support #12342 (Work Completed-End life cycle): [SCP ID :##5983##] : FPX - not received TAC
- FPX issue caused by websphere sticky session.
Solved at 12 November 2021
Provide patch for TAC cron. to apply sing... - 13:08 Support #12343 (Work Completed-End life cycle): [SCP ID :##5984##] : FPX - session expired
- FPX issue caused by websphere sticky session.
Solved at 12 November 2021
- 13:07 Support #12343 (Development / Work In Progress): [SCP ID :##5984##] : FPX - session expired
- 13:06 Support #12607 (Work Completed-End life cycle): [SCP ID :##6029##] : ACTIVATION AGRONET : NURUL H...
- Based on the logs issue caused by invalid account number. There is an account number =0 assigned to CIF. Kindly check...
- 13:05 Support #11294 (Work Completed-End life cycle): [SCP ID :##5589##] : create single user - session...
- Hung tread issue solved
- 13:03 Support #10414 (Work Completed-End life cycle): [SCP ID :##5172##] : BIB - duitnow, no approval m...
- Issue fix in concurrent branch
- 13:02 Support #10106 (Work Completed-End life cycle): [SCP ID :##5069##] : CUA SIT - BAU issue
- Changed to uiux. Issue invalid
- 12:14 Support #8865 (Work Completed-End life cycle): SCP ID :##4784##] : ibam pending list - edit profi...
- Deployed at 23/07/2020 Migration ID 135
- 11:59 Support #12608 (Work Completed-End life cycle): SCP ID :##6030##] : FPX Session Time Out (Intermi...
- 17/11/2021
Gabby provide thee chronology and investigation result in the attached Excel document. - 11:58 Support #12688 (Work Completed-End life cycle): [SCP ID :##6065##] : Agrobank FPX Success Rate issue
- 16/12/2021
Based on the email from iMocha, there are 2 causes of 1A error.
- IB to sent 1A in request
- ...
January 20, 2022
- 17:21 Support #12758 (Pending Customer Feedback): [SCP D :##6112##] : ERROR IN AGRONETBIZ (FIXED DEPOSI...
- Found there is an AB response from HOST. waiting Bank confirm the 3005371000032537 is FD account number or FD group n...
- 17:20 Support #12757 (Pending Customer Feedback): [SCP ID :##6111##] : BIB FTL - session expired
- From the log we found the user only requested the TAC. If there is an issue after requesting the TAC we expect Verify...
- 17:17 Support #12726 (Work Completed-End life cycle): [SCP ID :##6095##] : PADIBERAS NASIONAL - BULK PA...
- Based on the log these 2 batch jobs happened to receive an error Host Connection Failed during confirmation.
As per... - 09:05 Support #12753 (Work Completed-End life cycle): [SCP ID :##6107##] : Request query to change comp...
- Bank had have executed the query to production on 14/1/2022 at 7.21 PM and verified by Business user.
January 17, 2022
- 16:51 Support #12758 (Pending Customer Feedback): [SCP D :##6112##] : ERROR IN AGRONETBIZ (FIXED DEPOSI...
- Hi,
Kindly attend below request:-
Please help to check why customer unable to view details FD acc no. 3005371000... - 16:07 Support #12757 (Work Completed-End life cycle): [SCP ID :##6111##] : BIB FTL - session expired
- Hi,
Kindly attend below request:-
Please help to check.
1)Unsuccessful FTL for singleuser ( Safuan9890 )
...
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