Activity
From May 09, 2022 to June 07, 2022
June 02, 2022
- 12:45 Support #13041 (Work Completed-End life cycle): [SCP ID :##6296##] : FPX SLOWNESS DURING DR - err...
- Hi,
Kindly attend below request:-
Need your help to check issue on FPX slowness reported during DR drill activity...
May 30, 2022
- 14:50 Support #13036 (Closed - End of life cycle): [SCP ID :##6292##] : UNABLE TO CLICK AGRONETBIZ : JI...
- Hi,
Kindly attend below request:-
Customer having a problem to click login agronetbiz at agrobank webiste as the ...
May 26, 2022
- 11:48 Support #12870 (Work Completed-End life cycle): [SCP ID :##6204##] : AGRONETBIZ - APPROVER BEING ...
- Dear team,
-Chronology-
[17/03/2022]
Finding issue
User: Kwtiam
Description: This user has been locked due to...
May 25, 2022
- 17:03 Support #13032 (Work Completed-End life cycle): [SCP ID :##6290##] : INVALID USERNAME OR PIN (AGR...
- Hi,
Kindly attend below request:-
Corporate admin unable to reset password with error username or pin is invalid....
May 23, 2022
- 10:10 Support #13024 (Work Completed-End life cycle): [SCP ID :##6286##] : SESSION EXPIRED AFTER REQUES...
- Hi,
Kindly attend below request:-
Customer unable to performed DuitNow transaction since 2020 until now. After ke...
May 20, 2022
- 12:41 Support #12953 (Work Completed-End life cycle): [SCP ID :##6261##] : System log for RIB & BIB too...
- Hi Zahir, can close this ticket. Patch already migrated to production on 20/5/2022
May 18, 2022
- 15:54 Support #13009 (Work Completed-End life cycle): [SCP ID :##6282##] : AGRONetBIZ Issue : Agrobank ...
- Hi,
Kindly attend below request:-
Corporate admin unable to view all list of users in IB Service Administration>U...
May 13, 2022
- 18:20 Support #13005 (Work Completed-End life cycle): [SCP ID :##6281##] : reset password - session ex...
- Hi,
Kindly attend below request:-
RIB customer unable to reset password, after key in details (Username, acc numb...
May 12, 2022
- 12:28 Support #12998 (Work Completed-End life cycle): [SCP ID :##6278##] : EPF status not updated
- Hi,
Kindly attend below request:-
1. Customer 1: performed EPF transaction on 12/4/2022. return file date 14/04/2... - 12:25 Support #12997 (New - Begin Life Cycle): [SCP ID :##6277##] : SESSION EXPIRED | INFOLINE IT SOLUT...
- Hi,
Kindly attend below request:-
BIB approver unable to approved transaction, when customer click on “Authorizat... - 12:20 Support #12996 (Work Completed-End life cycle): [SCP ID :##6276##] : SESSION EXPIRED AGRONETBIZ ...
- Hi,
Kindly attend below request:-
BIB user initiator and approver unable to initiate and approve transaction with... - 12:15 Support #12995 (Work Completed-End life cycle): [SCP ID :##6275##] : unlocked single user session...
- Hi,
Kindly attend below request:-
Corporate administrator unable to unlock single user with error session expired...
May 10, 2022
- 10:51 Support #12970 (Work Completed-End life cycle): [SCP ID :##6273##] : EV SSL Installation Agronet ...
- Hi,
Kindly attend below request:-
Please be informed that we need to update our SSL for agronet before end of thi... - 10:48 Support #12969 (New - Begin Life Cycle): [SCP ID :##6272##] : AGROKEY for Huawei Y6
- Hi,
Kindly attend below request:-
Customer called Contact Centre and he said he can’t download for ‘Agrokey’ sin...
Also available in: Atom