Activity
From November 08, 2016 to December 07, 2016
December 07, 2016
- 18:37 Support #6918 (Work Completed-End life cycle): [SCP ID :##3516##] : WEBSITE: Notice of Temporary ...
- Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/v2/contentView.do?contentTypeId=3000&displayPage=%2F... - 09:09 Support #6916 (Closed - End of life cycle): [SCP ID :##3515##] : DESKMATE: Staff Referral List - ...
- Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_fabrik&view=form&fabrik=6&random...
December 06, 2016
- 10:57 Support #6896 (Pending Customer Feedback): [SCP ID :##3507##] : Unable to reprint receipt
- Findings:
No data is logged into receipt table. That why customer not able to reprint receipt.
The transaction stat... - 10:57 Support #6883 (Closed - End of life cycle): [SCP ID :##3501##] : WEBSITE: PDM - PDS
- Done.
Issue closed in SCP. - 10:53 Support #6869 (Closed - End of life cycle): [SCP ID :##3498##] : WEBSITE: Debit Card-i FAQ & Prod...
- Done.
Issue closed in SCP. - 10:52 Support #6888 (Closed - End of life cycle): [SCP ID :##3502##] : WEBSITE: Debit Card-i Activate &...
- Done.
Issue closed in SCP. - 10:52 Support #6891 (Closed - End of life cycle): [SCP ID :##3503##] : WEBSITE: Risk Management - Notif...
- Done.
Issue closed in SCP. - 10:49 Support #6725 (Closed - End of life cycle): [SCP ID :##3434##] : e-IBFT trx 21 & 22.10.16.
- Update by Hafiz, Oct 27, 2016 05:28 PM:-...
- 10:46 Support #6727 (Closed - End of life cycle): [SCP ID :##3437##] : Labuan Report
- Done by Hafiz....
- 10:42 Support #6825 (Closed - End of life cycle): [SCP ID :##3476##] : [URGENT] DESKMATE: Highlights
- Done.
Issue closed in SCP. - 10:40 Support #6783 (Closed - End of life cycle): [SCP ID :##3469##] : Issue Encountered at Instance 7210
- Issue closed in SCP.
- 09:46 Support #6912 (Closed - End of life cycle): [SCP ID :##3511##] : WEBSITE: Debit Card-i Swipe & Wi...
- Verified by Azli.
Issue closed in SCP.
December 05, 2016
- 11:03 Support #6912 (Closed - End of life cycle): [SCP ID :##3511##] : WEBSITE: Debit Card-i Swipe & Wi...
- Hi Athira,
Kindly attend below request....
December 02, 2016
- 15:05 Support #6898 (Closed - End of life cycle): [SCP ID :##3506##] : e-pay New SFTP - KFH
- Hafiz
kindly this case.
Detail refer emial
Hi all,
Please be informed that we are migrating to a new SFTP s... - 14:57 Support #6897 (Closed - End of life cycle): [SCP ID :##3508##] : GST- 29 Nov 2016 (SI TNB Bill Pa...
- Hafiz
kindly attend this case.
a) There's 1 SI TNB Bill pmt was failed on 29/11/2016 however the GST portion wa... - 14:49 Support #6896 (Closed - End of life cycle): [SCP ID :##3507##] : Unable to reprint receipt
- Hi Hafiz
Kindly attend this issue.
Refer to email for details.
November 30, 2016
- 14:57 Support #6891 (Closed - End of life cycle): [SCP ID :##3503##] : WEBSITE: Risk Management - Notif...
- Hi,
Kindly attend below request:
to upload in "Highlights" by 4:00pm TODAY
Title:
Notification on Base Rate (... - 10:37 Support #6888 (Closed - End of life cycle): [SCP ID :##3502##] : WEBSITE: Debit Card-i Activate &...
- Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/
to upload the list in "Highlight"
Title: Acti...
November 29, 2016
- 17:36 Support #6883 (Closed - End of life cycle): [SCP ID :##3501##] : WEBSITE: PDM - PDS
- Hi,
Kindly attend below request:
https://www.kfhonline.com.my/kfhmb/v2/contentView.do?contentTypeId=3000&displayP...
November 28, 2016
- 15:31 Support #6873 (Closed - End of life cycle): [SCP ID :##3499##] : KFHOnline Problems with i-Gold A...
- Hi,
Kindly attend below request:
The "Session Expired" issue has reappeared again.
1) Instant Transfer
- The ... - 13:17 Support #6869 (Closed - End of life cycle): [SCP ID :##3498##] : WEBSITE: Debit Card-i FAQ & Prod...
- Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/v2/contentView.do?contentTypeId=3000&displayPage=%2F... - 10:49 Support #6839 (Closed - End of life cycle): [SCP ID :##3478##] : BVMC Customer Info.
- 10:48 Support #6838 (Closed - End of life cycle): [SCP ID :##3477##] : BIB and BIBL Transaction Volume.
- 10:28 Support #6839: [SCP ID :##3478##] : BVMC Customer Info.
- Issue closed in SCP.
- 10:28 Support #6838: [SCP ID :##3477##] : BIB and BIBL Transaction Volume.
- Issue closed in SCP.
- 10:03 Support #6854 (Work Completed-End life cycle): [SCP ID :##3490##] : [URGENT] WEBSITE: Latest Prom...
- 10:03 Support #6845 (Work Completed-End life cycle): [SCP ID :##3481##] : [URGENT] WEBSITE: Scheduled ...
- 10:02 Support #6844 (Work Completed-End life cycle): [SCP ID :##3480##]: WEBSITE: Debit Card-i KFH Debi...
- 10:01 Support #6843 (Work Completed-End life cycle): [SCP ID :##3479##] : WEBSITE: Debit Card-i Monthly...
November 24, 2016
- 17:00 Support #6861 (Closed - End of life cycle): [SCP ID :##3496##] : SMS Table Info
- Hi Hafiz,
Kindly attend below request.... - 16:53 Support #6860 (Closed - End of life cycle): [SCP ID :##3495##] : SI BIB failed during DR
- Hi Hafiz,
Kindly attend below request....
November 23, 2016
- 16:26 Bug #6688 (Work Completed-End life cycle): [Internal Testing] BAU for Logger Labuan
- [23/11/2016]Tested and passed. Thank you
November 22, 2016
- 16:55 Support #6854 (Work Completed-End life cycle): [SCP ID :##3490##] : [URGENT] WEBSITE: Latest Prom...
- Hi Athira,
Kindly attend below request.... - 11:09 Support #6852 (Closed - End of life cycle): [SCP ID :##3488##] : DR - IBG Creditng W1 to Financin...
- Hi Hafiz,
Kindly attend below request....
November 21, 2016
- 17:32 Support #6783 (Pending Customer Feedback): [SCP ID :##3469##] : Issue Encountered at Instance 7210
- Suspect this issue is same as issue 3446. Already informed Shikin to ask user to try again. If now does not have prob...
- 11:14 Support #6845 (Work Completed-End life cycle): [SCP ID :##3481##] : [URGENT] WEBSITE: Scheduled ...
- Hi Athira,
Kindly attend below request.... - 09:58 Support #6844 (Work Completed-End life cycle): [SCP ID :##3480##]: WEBSITE: Debit Card-i KFH Debi...
- Hi Athira,
Kindly attend below request.... - 09:51 Support #6843 (Work Completed-End life cycle): [SCP ID :##3479##] : WEBSITE: Debit Card-i Monthly...
- Hi Athira,
Kindly attend below request....
November 18, 2016
- 16:22 Support #6839 (Pending Customer Feedback): [SCP ID :##3478##] : BVMC Customer Info.
- All get from BV_USER_PROFILE table
- 15:03 Support #6839 (Closed - End of life cycle): [SCP ID :##3478##] : BVMC Customer Info.
- Hi,
Kindly attend below request:
Kindly refer to the attachment. Could you please confirm the column in blue is t... - 15:01 Support #6838 (Pending Customer Feedback): [SCP ID :##3477##] : BIB and BIBL Transaction Volume.
- Already provide the script
- 14:58 Support #6838 (Closed - End of life cycle): [SCP ID :##3477##] : BIB and BIBL Transaction Volume.
- Hi,
Kindly attend below request:
As discussed previously, kindly help to provide the script to compare the volume...
November 17, 2016
- 17:42 Support #6781 (Work Completed-End life cycle): [SCP ID :##3467##] : KFH OnLine/Cash Management So...
- this case is same as issue ReqID 3446, because able to access the page after server restarted. we will work with serv...
- 15:14 Support #6825 (Closed - End of life cycle): [SCP ID :##3476##] : [URGENT] DESKMATE: Highlights
- Hi,
Kindly attend below request.
http://www.kfh.com.my/kfhmb/
to post the following notice in "Highlights":
...
November 14, 2016
- 15:48 Support #6783 (Closed - End of life cycle): [SCP ID :##3469##] : Issue Encountered at Instance 7210
- Hi,
Kindly attend below request.
User encountered an issue in instance 7210 where transaction is shown pending fo... - 09:04 Support #6773 (Closed - End of life cycle): [SCP ID :##3461##] : Website : To replace web banner
- Issue closed in SCP.
- 09:03 Support #6777 (Closed - End of life cycle): [SCP ID :##3465##] : DESKMATE: HCD Updated Documents
- Issue closed in SCP.
- 09:02 Support #6782 (Closed - End of life cycle): [SCP ID :##3468##] : [URGENT] WEBSITE: Debit Card-i -...
- Verified by Azli.
Issue closed in SCP.
November 11, 2016
- 17:08 Support #6782 (Closed - End of life cycle): [SCP ID :##3468##] : [URGENT] WEBSITE: Debit Card-i -...
- Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/
1. to upload the visual in "Highlights"
2. to t... - 14:58 Support #6781 (Work Completed-End life cycle): [SCP ID :##3467##] : KFH OnLine/Cash Management So...
- Hi,
Kindly attend below request:
Please assist as customer encountered Servlet Exception error. FYI, the error on... - 11:45 Support #6780 (Closed - End of life cycle): [SCP ID :##3466##] : No Email Notification on SI Sche...
- Hi,
Kindly attend below request.
Seek your assistance to check and confirm whether SI today for Consumer & Busine... - 09:45 Support #6684 (Closed - End of life cycle): [SCP ID :##3412##] : Prod Issue : BIB IBG dated 11.10...
- Update by Chee Ping, Oct 26, 2016 12:08 PM:-...
- 09:44 Support #6739 (Closed - End of life cycle): [SCP ID :##3446##] : KFH online login failure.
- Issue closed in SCP.
- 09:43 Support #6718 (Closed - End of life cycle): [SCP ID :##3427##] : OPEN INSTANT TRANSFER TRANSACTION
- Issue closed in SCP.
November 09, 2016
- 16:51 Support #6777 (Closed - End of life cycle): [SCP ID :##3465##] : DESKMATE: HCD Updated Documents
- Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_docman&task=cat_view&gid=374&Ite... - 16:15 Support #6684 (Pending Customer Feedback): [SCP ID :##3412##] : Prod Issue : BIB IBG dated 11.10....
- 16:14 Support #6739 (Pending Customer Feedback): [SCP ID :##3446##] : KFH online login failure.
- Update by Chee Ping, Nov 3, 2016 12:09 PM:_...
- 10:20 Support #6718: [SCP ID :##3427##] : OPEN INSTANT TRANSFER TRANSACTION
- This problem happened due to powercard does not return a response. That why customer getting rejection page.
November 08, 2016
- 15:43 Support #6627 (Closed - End of life cycle): [SCP ID :##3389##] : IBG DR server hardisc amber light.
- Issue closed in SCP.
- 15:31 Support #6517 (Closed - End of life cycle): [SCP ID :##3331##] : SI Astro bill payment transactio...
- Issue closed in SCP.
- 15:25 Task #6498 (Closed - End of life cycle): [SCP ID :##3320##] : Unsuccessful Prepaid Top Up (UMobil...
- Update from Hafiz, Aug 19, 2016 06:25 PM:-...
- 14:23 Support #6772 (Closed - End of life cycle): [SCP ID :##3460##] : WEBSITE: Debit Card-i - Swipe & ...
- Verified by Azli.
Issue closed in SCP. - 13:30 Support #6773 (Pending Review): [SCP ID :##3461##] : Website : To replace web banner
- 13:29 Support #6772 (Pending Review): [SCP ID :##3460##] : WEBSITE: Debit Card-i - Swipe & Win Winners
- 12:56 Support #6773 (Closed - End of life cycle): [SCP ID :##3461##] : Website : To replace web banner
- Hi,
Kindly attend below request.
http://www.kfh.com.my/kfhmb/
To replace banner number 1
!https://support.p... - 09:30 Change #6732 (Closed - End of life cycle): [SCP ID :##3438##] : Change Biller Name for MAA Takafu...
- Issue closed in SCP.
- 09:29 Support #6764 (Closed - End of life cycle): [SCP ID :##3457##] : New Login ID for Ahmad Fadzman
- Issue closed in SCP.
- 09:27 Support #6748 (Closed - End of life cycle): [SCP ID :##3450##] : Encountered Error at Corus 7210
- Issue closed in SCP.
- 09:22 Support #6772 (Closed - End of life cycle): [SCP ID :##3460##] : WEBSITE: Debit Card-i - Swipe & ...
- Hi,
Kindly attend below request.
http://www.kfh.com.my/kfhmb/
to add the KFH Debit Card-i Swipe & Win Campaign...
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