Activity
From March 27, 2017 to April 25, 2017
April 18, 2017
- 13:22 Support #7402 (Work Completed-End life cycle): [SCP ID :##3805##] : DESKMATE UPLOAD [URGENT]
- Hi,
Kindly attend below request:
Please upload file at below destination.
Deskmate - News - IT Bulletin
*Pl...
April 17, 2017
- 15:54 Support #7380 (Work Completed-End life cycle): [SCP ID :##3787##] : WEBSITE: Management Team Update
- 15:52 Support #7397 (Work Completed-End life cycle): [SCP ID :##3800##] : UPLOAD FILE: DESKMATE
- 15:48 Support #7399 (Closed - End of life cycle): [SCP ID :##3802##] : DESKMATE: We Are One - Group Cam...
- Hi,
Kindly attend below request:
to create new tab after Annual Innovation Award and name it We Are One - Group C... - 14:33 Support #7398 (Work Completed-End life cycle): [SCP ID :##3801##] : WEBSITE: _BANNER
- Hi,
Kindly attend below request:
Please replace attached banner with the Smart Guess Challenge.
Thank you. - 14:30 Support #7397 (Work Completed-End life cycle): [SCP ID :##3800##] : UPLOAD FILE: DESKMATE
- Hi,
Kindly attend below request:
Please attached file at below section:
Location: Deskmate - News - KFH Bankin... - 12:29 Support #7396 (Work Completed-End life cycle): [SCP ID :##3799##] : DESKMATE: Annual Innovation A...
- Hi,
Kindly attend below request:
1. to create a new sub-tab and name it 2016
2. to remove all existing items int... - 09:59 Support #7335 (Closed - End of life cycle): [SCP ID :##3749##] : IBG transaction failed due to " ...
- Issue closed in SCP.
- 09:59 Support #7341 (Closed - End of life cycle): [SCP ID :##3755##] : IB Security Threat
- Issue closed in SCP.
- 09:09 Support #7395 (Closed - End of life cycle): [SCP ID :##3798##] : URGENT||RENTAS ISSUE||
- Hi,
Kindly attend below request:
There are 2 Rentas transaction created by custermer however, there is no email a...
April 14, 2017
- 17:27 Support #7393 (Work Completed-End life cycle): [SCP ID :##3797##] : WEBSITE: HIGHLIGHT
- 15:54 Support #7359 (Work Completed-End life cycle): [SCP ID :##3766##] : PDS Website Update (Financing...
- 15:53 Support #7360 (Work Completed-End life cycle): [SCP ID :##3767##] : Update PDS file
- 15:52 Support #7369 (Work Completed-End life cycle): [SCP ID :##3774##] : DESKMATE: Directory Update - ...
- 15:51 Support #7374 (Work Completed-End life cycle): [SCP ID :##3780##] : WEBSITE: PDM Update - PDS and...
- 15:50 Support #7378 (Work Completed-End life cycle): [SCP ID :##3785##] : WEBSITE: PDM - KFH SURE Accou...
- 15:50 Support #7335 (Pending Customer Feedback): [SCP ID :##3749##] : IBG transaction failed due to " F...
- Update by Hafiz, Apr 11, 2017 04:54 PM:-...
- 15:49 Support #7389 (Work Completed-End life cycle): [Request ID: ##3793## : DESKMATE]
- 15:48 Support #7341 (Pending Customer Feedback): [SCP ID :##3755##] : IB Security Threat
- Update by Lizah, Apr 11, 2017 05:35 PM:-...
- 15:48 Support #7365 (Work Completed-End life cycle): [SCP ID :##3772##] : --HIGHLIGHT
- 15:47 Support #7368 (Work Completed-End life cycle): [SCP ID :##3773##] : UPLOAD: DESKMATE
April 13, 2017
- 17:35 Support #7393 (Work Completed-End life cycle): [SCP ID :##3797##] : WEBSITE: HIGHLIGHT
- Hi,
Kindly attend below request:
Please upload accordingly.
Title: Winner Announcement: KFH Debit Card-i #KFHS...
April 12, 2017
- 17:21 Support #7389 (Work Completed-End life cycle): [Request ID: ##3793## : DESKMATE]
- Hi Athira
Kindly assist... - 14:48 Support #7387 (Closed - End of life cycle): [SCP ID :##3792##] : CMS Issue || EGYPT EXPRESS TRAV...
- Dear Support,
Hafiz
Kindly attend this case
We received a call from customer regarding IBG transaction via C...
April 11, 2017
- 09:47 Support #7380 (Work Completed-End life cycle): [SCP ID :##3787##] : WEBSITE: Management Team Update
- Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/v2/contentView.do?contentTypeId=3000&displayPage=%2F...
April 10, 2017
- 17:33 Support #7379 (Closed - End of life cycle): [SCP ID :##3786##] : [URGENT] WEBSITE: Board Of Direc...
- Verified by Azli.
Issue closed in SCP. - 15:16 Support #7379 (Closed - End of life cycle): [SCP ID :##3786##] : [URGENT] WEBSITE: Board Of Direc...
- Hi,
Kindly attend below request:
to remove Mohamed Zaheer Mohamed Azreen from the list.
- 12:05 Support #7378 (Work Completed-End life cycle): [SCP ID :##3785##] : WEBSITE: PDM - KFH SURE Accou...
- Hi,
Kindly attend below request:
to update the following documents:
1) KFH SURE Saving Account-i Website Link
...
April 07, 2017
- 15:58 Support #7375 (Closed - End of life cycle): [SCP ID :##3781##] : TNC REPLACEMENT
- Verified by Fadzriq.
Issue closed in SCP. - 15:36 Support #7375 (Closed - End of life cycle): [SCP ID :##3781##] : TNC REPLACEMENT
- Hi,
Kindly attend below request:
PLEASE TREAT THIS AS URGENT
PLEASE CHANGE THE TNC AT BELOW LINK SECTION:
h... - 12:30 Support #7374 (Work Completed-End life cycle): [SCP ID :##3780##] : WEBSITE: PDM Update - PDS and...
- Hi,
Kindly attend below request:
to update the following files in the scurrent website:
1. ICM
2. Jr ICM
3. ... - 11:42 Support #7370 (Closed - End of life cycle): [SCP ID :##3778##] : DESKMATE: Directory Update - Str...
- Verified by Azli.
Issue closed in SCP. - 11:12 Support #7373 (Closed - End of life cycle): [SCP ID :##3779##] : FTT Error Exception
- Hi,
Kindly attend below request:
We received FTT error exception as below. Please help to investigate and revert....
April 06, 2017
- 09:18 Support #7370 (Closed - End of life cycle): [SCP ID :##3778##] : DESKMATE: Directory Update - Str...
- Hi,
Kindly attend below request:
to update the following staff info:
1. New Telephone: 21680021
!https://su... - 09:00 Support #7353 (Closed - End of life cycle): [SCP ID :##3762##] : DESKMATE: Directory Update - Ris...
- Done.
Issue closed in SCP. - 08:59 Support #7356 (Closed - End of life cycle): [SCP ID :##3765##] : DESKMATE: Directory Update - Cor...
- Done.
Issue closed in SCP. - 08:58 Support #7363 (Closed - End of life cycle): [SCP ID :##3770##] : HIGHLIGHT
- Verified by Fadzriq.
Issue closed in SCP. - 08:56 Support #7362 (Closed - End of life cycle): [SCP ID :##3769##] : TAB: RATES
- Checked and verified by Fadriq.
Issue closed in SCP. - 08:50 Support #7092 (Closed - End of life cycle): [Request ID :##3642##] : Successfully approved but s...
- Issue closed in SCP.
- 08:49 Support #7287 (Closed - End of life cycle): [SCP ID :##3732##] : Fw: KFH Online - 3RD Party Trans...
- Issue closed in SCP.
- 08:49 Support #7286 (Closed - End of life cycle): [SCP ID :##3731##] : Fw: IBG - Transaction Failure Se...
- Issue closed in SCP.
- 08:48 Support #7288 (Closed - End of life cycle): [SCP ID :##3733##] : KFH Online : Instant Transfer :T...
- Issue closed in SCP.
- 08:48 Support #7328 (Closed - End of life cycle): [SCP ID :##3747##] : Instant Transfer Failed - 28/03/...
- Issue closed in SCP.
- 08:47 Support #7272 (Closed - End of life cycle): [SCP ID :##3718##] : Error - Red Sea Housing Malaysia...
- Issue closed in SCP.
- 08:46 Support #7369 (Work Completed-End life cycle): [SCP ID :##3774##] : DESKMATE: Directory Update - ...
- Hi,
Kindly attend below request:
Staff ID Name Current Department New Location New Department
10-822 Noridawati ... - 08:42 Support #7368 (Work Completed-End life cycle): [SCP ID :##3773##] : UPLOAD: DESKMATE
- Hi,
Kindly attend below request:
Please upload file in below folder to DESKMATE - NEWS - KFH MALAYSIA BULLETIN.
...
April 04, 2017
- 17:47 Support #7365 (Work Completed-End life cycle): [SCP ID :##3772##] : --HIGHLIGHT
- Hi,
Kindly attend below request:
Please include image under highlight section.
CLOSURE NOTICE: KFH Malaysia's ... - 15:41 Support #7346 (Closed - End of life cycle): [SCP ID :##3760##] : DESKMATE: New Tab for KFH & Bank...
- Verified by Azli.
Issue closed in SCP. - 12:53 Support #7363 (Closed - End of life cycle): [SCP ID :##3770##] : HIGHLIGHT
- Hi,
Kindly attend below request:
Please add below content for both BM & BI
TQ
English version:
NOTICE: K... - 12:50 Support #7362 (Closed - End of life cycle): [SCP ID :##3769##] : TAB: RATES
- Hi,
Kindly attend below request:
Please add Libshara Account-i under the rates tab.
Please see attached for sa... - 12:45 Support #7361 (Work Completed-End life cycle): [SCP ID :##3768##] : LIBSHARA TAB
- Hi,
Kindly attend below request:
Please change the T&C and PDS files to the latest attached files. - 11:36 Support #7092 (Pending Customer Feedback): [Request ID :##3642##] : Successfully approved but st...
- Update by Hafiz, Mar 29, 2017 11:48 AM:-...
- 11:28 Support #7287 (Pending Customer Feedback): [SCP ID :##3732##] : Fw: KFH Online - 3RD Party Transf...
- Update by Hafiz, Mar 24, 2017 05:44 PM:-...
- 11:24 Support #7286 (Pending Customer Feedback): [SCP ID :##3731##] : Fw: IBG - Transaction Failure Ses...
- Update by Hafiz, Mar 24, 2017 05:44 PM:-...
- 11:19 Support #7288 (Pending Customer Feedback): [SCP ID :##3733##] : KFH Online : Instant Transfer :Tr...
- Update by Hafiz,Mar 24, 2017 05:44 PM:-...
- 11:18 Support #7272 (Pending Customer Feedback): [SCP ID :##3718##] : Error - Red Sea Housing Malaysia ...
- Update by Hafiz, Mar 22, 2017 05:15 PM:-...
- 11:01 Support #7209: [SCP ID :##3679##] : DESKMATE: Staff Incentive Programme (INSPIRE) - Electronic Ad...
- Dear Athira,
May I know the status update of this request?
Has it done yet?
Thanks. - 10:16 Support #7360 (Work Completed-End life cycle): [SCP ID :##3767##] : Update PDS file
- Hi,
Kindly attend below request:
2)Ijarah Mawsufah Fi Al-Zimmah Asset Acquisition Financing-i
a)Link:
http://w...
April 03, 2017
- 16:48 Support #7359 (Work Completed-End life cycle): [SCP ID :##3766##] : PDS Website Update (Financing...
- Hi,
Kindly attend below request:
1)Ijarah Muntahia Bi Al-Tamlik Asset Acquisition Financing-i
a)Link:
http... - 10:27 Support #7345 (Work Completed-End life cycle): [SCP ID :##3758##] : LATEST PROMOTION: KFH LIBSHAR...
- 10:26 Support #7334 (Work Completed-End life cycle): [SCP ID :##3748##] : DESKMATE: Directory Update - ...
- 10:25 Support #7344 (Work Completed-End life cycle): [SCP ID :##3757##] : WEBSITE:- HIGHLIGHT
- 10:25 Support #7340 (Work Completed-End life cycle): [SCP ID :##3754##] : DESKMATE: Sports & Recreation...
- 10:24 Support #7291 (Work Completed-End life cycle): [SCP ID :##3736##] : DESKMATE: New Tab - Letters f...
- 10:24 Support #7336 (Work Completed-End life cycle): [SCP ID :##3750##] : To add GNC promotion ads
- 10:22 Support #7337 (Work Completed-End life cycle): [SCP ID :##3751##] : Remove Discount and Privilege...
- 10:22 Support #7352 (Work Completed-End life cycle): [SCP ID :##3761##] : DESKMATE: BANNER
- 10:21 Support #7355 (Work Completed-End life cycle): [SCP ID :##3764##] : RADIO
March 31, 2017
- 17:39 Support #7356 (Closed - End of life cycle): [SCP ID :##3765##] : DESKMATE: Directory Update - Cor...
- Hi,
Kindly attend below request:
1. to remove the following staff from KFH Asset Management
2. to add the follow... - 17:31 Support #7355 (Work Completed-End life cycle): [SCP ID :##3764##] : RADIO
- Hi,
Kindly attend below request:
Add new tab under media centre for radio
Include title for each snippets as p... - 16:15 Support #7353 (Closed - End of life cycle): [SCP ID :##3762##] : DESKMATE: Directory Update - Ris...
- Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_contact&view=category&catid=88&I... - 16:03 Support #7352 (Work Completed-End life cycle): [SCP ID :##3761##] : DESKMATE: BANNER
- Hi,
Kindly attend below request:
Please add visual in deskmate: banner section. - 11:27 Support #7346 (Closed - End of life cycle): [SCP ID :##3760##] : DESKMATE: New Tab for KFH & Bank...
- Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_content&view=section&layout=blog... - 09:05 Support #7345 (Work Completed-End life cycle): [SCP ID :##3758##] : LATEST PROMOTION: KFH LIBSHAR...
- Hi,
Kindly attend below request:
Add these content for KFH Libshara Account-i as per you did for Personal Financi... - 08:58 Support #7344 (Work Completed-End life cycle): [SCP ID :##3757##] : WEBSITE:- HIGHLIGHT
- Hi,
Kindly attend below request:
Please include below text under the highlight Section
TITLE:
IMPORTANT NO...
March 30, 2017
- 17:05 Support #7343 (Closed - End of life cycle): [SCP ID :##3756##] : Cannot perform Instant Transfer ...
- Hi,
Kindly attend below request:
We received a complaint from a customer who cant perform IBFT via Internet Ban... - 15:04 Support #7338 (Closed - End of life cycle): [SCP ID :##3752##] : WEBSITE: HIGHLIGHT
- Verified by Fadriq.
Issue closed in SCP. - 10:54 Support #7341 (Closed - End of life cycle): [SCP ID :##3755##] : IB Security Threat
- Hi,
Kindly attend below request:
Kindly find the attached file regarding the security thread and get back to us w... - 09:57 Support #7340 (Work Completed-End life cycle): [SCP ID :##3754##] : DESKMATE: Sports & Recreation...
- Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/
to update the following information:
President...
March 29, 2017
- 17:52 Support #7338 (Closed - End of life cycle): [SCP ID :##3752##] : WEBSITE: HIGHLIGHT
- Hi,
Kindly attend below request:
Please add below content under highlight section.
Tq
IMPORTANT NOTICE: DON’T... - 17:39 Support #7337 (Work Completed-End life cycle): [SCP ID :##3751##] : Remove Discount and Privilege...
- Hi,
Kindly attend below request:
Please remove this item in the website on the link below :
http://www.kfh.com... - 15:13 Support #7336 (Work Completed-End life cycle): [SCP ID :##3750##] : To add GNC promotion ads
- Hi,
Kindly attend below request:
Kindly provide the path in fileserver for the artwork to be uploaded on the link... - 12:55 Support #7283 (Work Completed-End life cycle): [SCP ID :##3728##] : Replacing the T&C for Debit C...
- 12:54 Support #7260 (Work Completed-End life cycle): [SCP ID :##3707##] : Mplus rates (February 2017) ...
- 12:54 Support #7297 (Work Completed-End life cycle): [SCP ID :##3738##] : DESKMATE: Directory Update - ...
- 12:53 Support #7325 (Work Completed-End life cycle): [SCP ID :##3745##] : WEBSITE: New tab for New Prod...
- 12:31 Support #7335 (Closed - End of life cycle): [SCP ID :##3749##] : IBG transaction failed due to " ...
- Hi,
Kindly attend below request:
Received complain from CMS customer regarding IBG trx. They try to transfer fund... - 12:27 Support #7334 (Work Completed-End life cycle): [SCP ID :##3748##] : DESKMATE: Directory Update - ...
- Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_contact&view=category&catid=389&... - 11:35 Support #7327 (Closed - End of life cycle): [SCP ID :##3746##] : Issue with FTT Labuan transactions
- Understand from Shikin, this issues happened because of host labuan having issue.
- 10:17 Support #7328 (Pending Customer Feedback): [SCP ID :##3747##] : Instant Transfer Failed - 28/03/2017
- Based on the log file, found that customer able to perform account enquiry for the beneficiary name. But seem like cu...
March 28, 2017
- 12:32 Support #7328 (Closed - End of life cycle): [SCP ID :##3747##] : Instant Transfer Failed - 28/03/...
- Hi,
Kindly attend below request:
Customer encountered issue with instant transfer today (28/03/2017). Details as ... - 11:50 Support #7327 (Closed - End of life cycle): [SCP ID :##3746##] : Issue with FTT Labuan transactions
- Hi,
Kindly attend below request:
The following 2 transaction was unsuccessful during authorization, Kindly confir...
March 27, 2017
- 18:05 Support #7325 (Work Completed-End life cycle): [SCP ID :##3745##] : WEBSITE: New tab for New Prod...
- Hi,
Kindly attend below request.
http://www.kfh.com.my/kfhmb/v2/contentView.do?contentTypeId=3000&displayPage=%2F...
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