Activity
From August 11, 2017 to September 09, 2017
September 08, 2017
- 12:01 Support #7829 (Closed - End of life cycle): [SCP ID :##4078##] : DESKMATE - Replace the current E...
- Hi Athira,
Kindly attend below request....
September 07, 2017
- 14:50 Support #7826 (Closed - End of life cycle): SCP ID :##4076##] : DESKMATE: IMAGE ISSUE
- Hi Hafiz,
Kindly attend below request....
September 06, 2017
- 09:52 Support #7823 (Closed - End of life cycle): SCP ID :##4073##] : Company Enquiry - Corus Screen
- This is not part of our AMC support. Our AMC only support for production issues and bug fixes.
Issue closed in SCP.
September 05, 2017
- 11:31 Support #7823 (Closed - End of life cycle): SCP ID :##4073##] : Company Enquiry - Corus Screen
- Hi Hafiz,
Kindly attend below request.... - 11:25 Support #7822 (Closed - End of life cycle): SCP ID :##4075##] : WEBSITE: WINNER ANNOUNCEMENT
- Hi Athira,
Kindly attend below request.... - 11:20 Support #7821 (Closed - End of life cycle): SCP ID :##4074##] : WEBSITE: REMOVE
- Hi Athira,
Kindly attend below request....
August 30, 2017
- 15:15 Support #7820 (Closed - End of life cycle): SCP ID :##4072##] : Upload Eid Adha banner
- Hi,
Kindly attend below request:
Please replace website banner no.4 with eid al-adha banner
File name : Websit... - 12:43 Support #7819 (Work Completed-End life cycle): SCP ID :##4071##] : DESKMATE: LETTER FROM DAVID
- 11:29 Support #7819 (Work Completed-End life cycle): SCP ID :##4071##] : DESKMATE: LETTER FROM DAVID
- Hi,
Kindly attend below request:
Please upload file at deskmate - Letters from David
Title: Eid- Al-Adha.
A...
August 29, 2017
- 17:43 Support #7817 (Closed - End of life cycle): SCP ID :##4069##] : KFH Malaysia Rates update
- Hi,
Kindly attend below request:
Please update the following rates in corporate website and deskmate as follows
... - 17:40 Support #7816 (Closed - End of life cycle): SCP ID :##4068##] : Link replacement in deskmate
- Hi,
Kindly attend below request:
Pls assist on deskmate shortcut to email system to be changed to https://syura.k...
August 24, 2017
- 08:59 Support #7801 (Closed - End of life cycle): SCP ID :##4062##] : New ESB Connection for SPARC project
- Hi,
Kindly attend below request:
We are currently in UAT phase of our SPARC project - upgrading core banking syst...
August 18, 2017
- 15:11 Support #7784 (Work Completed-End life cycle): SCP ID :##4050##] : DESKMATE: Directory Update - R...
- 15:11 Support #7785 (Work Completed-End life cycle): SCP ID :##4051##] : DESKMATE: Directory Update - R...
- 14:38 Support #7761 (Work Completed-End life cycle): SCP ID :##4035##] : DESKMATE UPDATE 15/8/2017 (2)
- 14:37 Support #7760 (Work Completed-End life cycle): SCP ID :##4034##] : WEBSITE: UPDATE 15/8/2017
- 14:36 Support #7782 (Work Completed-End life cycle): [SCP ID :##4049##] : WEBSITE - Latest Promotion
- 14:35 Support #7768 (Work Completed-End life cycle): SCP ID :##4042##] : WEBSITE: HIGHLIGHT 16/8/2017
- 14:34 Support #7703 (Work Completed-End life cycle): SCP ID :##4014##] : WEBSITE: KFH Malaysia Board Ch...
- 09:20 Support #7785 (Work Completed-End life cycle): SCP ID :##4051##] : DESKMATE: Directory Update - R...
- Hi,
Kindly attend below request:
to remove from directory:
Staff No. Name Department Division
13-1478 Farah W... - 09:12 Support #7784 (Work Completed-End life cycle): SCP ID :##4050##] : DESKMATE: Directory Update - R...
- Hi,
Kindly attend below request:
to remove from directory:
employee Name Department Division
17-1580 Abdul Wa... - 08:55 Support #7780 (Closed - End of life cycle): SCP ID :##4047##] : DESKMATE: Data Loss Prevention Ta...
- Done by Athira.
Issue closed in SCP.
August 17, 2017
- 17:02 Support #7450 (Closed - End of life cycle): [SCP ID :##3843##] : [URGENT] DESKMATE: New Tab and L...
- Hafiz, Jul 10, 2017 11:15 AM:-...
- 16:59 Support #7033 (Closed - End of life cycle): [SCP ID :##3600##] : Issue to give privileges to user
- Hafiz, Jan 16, 2017 08:12 PM:-...
- 16:57 Support #7234 (Closed - End of life cycle): [SCP ID :##3697##] : Unable to reject transaction
- Issue closed in SCP.
- 16:56 Support #7273 (Closed - End of life cycle): [SCP ID :##3719##] : Request to extract FTT informati...
- Pending response from customer since Mar 30, 2017 02:48 PM.
Closed at this moment at SCP. - 16:53 Support #7501 (Closed - End of life cycle): [Request ID :##3886##] : UNABLE TO DO IBFT FOR AMOUNT...
- 16:53 Support #7501: [Request ID :##3886##] : UNABLE TO DO IBFT FOR AMOUNT 10,000 AS SYSTEM DISPLAY ERR...
- Hafiz,Jun 21, 2017 11:49 AM:-...
- 16:50 Support #7562 (Closed - End of life cycle): [SCP ID :##3946##] : IBG Error but Account Debited
- Hafiz,12/07/2017 09:16 PM-...
- 16:48 Support #7563 (Closed - End of life cycle): [SCP ID :##3947##] : TSV Email did not received IB000...
- Chee Ping, 14 July 2017 at 18:09:-...
- 16:46 Task #7587 (Closed - End of life cycle): [SCP ID :##3969##] : Inquiry on IB Services
- Issue closed in SCP.
- 16:44 Support #7730 (Closed - End of life cycle): SCP ID :##4023##] : Website - Update on Directors
- Done by Athira.
Issue closed in SCP. - 16:43 Support #7588 (Closed - End of life cycle): [SCP ID :##3970##] : Company cant view pending trans...
- Issue closed in SCP.
- 16:42 Support #7620 (Closed - End of life cycle): SCP ID :##3985##] : KFHMB Page Error
- The link has been updated.
Issue closed in SCP. - 16:40 Support #7732 (Closed - End of life cycle): SCP ID :##4024##] : ||TRANSACTION UNSUCCESSFUL : IB 2...
- Hafiz, Aug 11, 2017 03:38 PM:-...
- 16:38 Support #7749 (Closed - End of life cycle): SCP ID :##4028##] : SMS Issue - 03/08/2017
- Hafiz, Aug 14, 2017 11:42 AM:-...
- 16:36 Support #7449 (Closed - End of life cycle): [SCP ID :##3842##] : Cash Management Solution - Servi...
- Shahrulnizam, May 17, 2017 10:12 AM:-...
- 16:12 Support #7747 (Closed - End of life cycle): SCP ID :##4026##] : IBG via ATM
- Hafiz, Aug 11, 2017 04:09 PM:-...
- 10:35 Support #7782 (Work Completed-End life cycle): [SCP ID :##4049##] : WEBSITE - Latest Promotion
- Please remove "Jom Balik Kampung" campaign at latest promotion.
August 16, 2017
- 16:49 Support #7780 (Closed - End of life cycle): SCP ID :##4047##] : DESKMATE: Data Loss Prevention Ta...
- Hi,
Kindly attend below request.
http://deskmate.kfh.com.my/index.php?option=com_docman&Itemid=857
1. to remo... - 12:02 Support #7769 (Work Completed-End life cycle): SCP ID :##4043##] : [URGENT] DESKMATE & WEBSITE: D...
- 12:01 Support #7767 (Work Completed-End life cycle): SCP ID :##4041##] : DESKMATE: Resigned Staff 15/8/...
- 09:42 Support #7770 (Closed - End of life cycle): SCP ID :##4044##] : KFH Online Services - Mobile Top-...
- Hi,
Kindly attend below request.
Received complaint from customer unable to performed mobile top-up service.
... - 09:38 Support #7769 (Work Completed-End life cycle): SCP ID :##4043##] : [URGENT] DESKMATE & WEBSITE: D...
- Hi,
Kindly attend below request.
DESKMATE
http://deskmate.kfh.com.my/index.php?option=com_contact&view=category... - 09:35 Support #7768 (Work Completed-End life cycle): SCP ID :##4042##] : WEBSITE: HIGHLIGHT 16/8/2017
- Hi,
Kindly attend below request.
Please update KFH LIBSHARA ACCOUNT-i MONTHLY (JULY) WINNER LIST at Highlight se...
August 15, 2017
- 17:42 Support #7767 (Work Completed-End life cycle): SCP ID :##4041##] : DESKMATE: Resigned Staff 15/8/...
- Hi,
Kindly attend below request.
to remove from directory:
Staff No. Name Position tittle Department Division... - 11:49 Support #7658 (Closed - End of life cycle): SCP ID :##3993##] : Invalid TAC
- Issue closed in SCP.
- 11:49 Support #7614 (Closed - End of life cycle): SCP ID :##3982##] : IBG OFI Window 1, 2 - 28072017
- Issue closed in SCP.
- 11:48 Support #7648 (Closed - End of life cycle): SCP ID :##3991##] : CMS Labuan Issue - 31/07/2017
- Issue closed in SCP.
- 10:02 Support #7755 (Work Completed-End life cycle): SCP ID :##4031##] : DESKMATE: Directory Update 14/...
- 09:56 Support #7761 (Work Completed-End life cycle): SCP ID :##4035##] : DESKMATE UPDATE 15/8/2017 (2)
- Hi,
Kindly attend below request.
Please remove banner - "Win Up to 6 Months Salary" Campaign (banner #5) with ... - 09:50 Support #7760 (Work Completed-End life cycle): SCP ID :##4034##] : WEBSITE: UPDATE 15/8/2017
- Hi,
Kindly attend below request.
Appreciate your kind assistance on below matter:
1 - WEBSITE UPLOAD: Highl... - 09:40 Support #7748 (Work Completed-End life cycle): SCP ID :##4027##] : DESKMATE: Directory Update 11....
August 14, 2017
- 10:45 Support #7755 (Work Completed-End life cycle): SCP ID :##4031##] : DESKMATE: Directory Update 14/...
- Hi,
Kindly attend below request.
1. to move the staff to Risk Management, currentlynot in list
!https://support... - 10:27 Support #7704 (Work Completed-End life cycle): SCP ID :##4015##] : DESKMATE: Directory Update 8/...
- 10:25 Support #7700 (Work Completed-End life cycle): SCP ID :##4012##] : DESKMATE: Directory Update
- 10:24 Support #7725 (Work Completed-End life cycle): SCP ID :##4021##] : DESKMATE: Directory Update - K...
- 10:16 Support #7683 (Work Completed-End life cycle): SCP ID :##4003##] : DESKMATE: Directory Update - N...
- 10:14 Support #7720 (Work Completed-End life cycle): SCP ID :##4019##] : WEBSITE: Board of Directors
- 10:12 Support #7702 (Work Completed-End life cycle): SCP ID :##4013##] : WEBSITE: MANAGEMENT TEAM
- 10:11 Support #7719 (Work Completed-End life cycle): SCP ID :##4018##] : WEBSITE: UPDATE - FINANCING
- 10:11 Support #7738 (Work Completed-End life cycle): SCP ID :##4025##] : WEBSITE: Banner - Auto Financing
August 11, 2017
- 17:48 Support #7750 (Closed - End of life cycle): SCP ID :##4029##] : DESKMATE: Directory Update 11/08/...
- Hi,
Kindly attend below request.
1. to upload photo (17-1597) KL Main Branch
!https://support.penril.net/inlinei... - 17:09 Support #7749 (Closed - End of life cycle): SCP ID :##4028##] : SMS Issue - 03/08/2017
- Hi,
Kindly attend below request.
Customer tried few times to request TAC # but still did not received any. Kindly... - 17:07 Support #7748 (Work Completed-End life cycle): SCP ID :##4027##] : DESKMATE: Directory Update 11....
- Hi,
Kindly attend below request.
1. to upload photo (17-1575)
!https://support.penril.net/inlineimages/WorkOrder... - 15:28 Support #7747 (Closed - End of life cycle): SCP ID :##4026##] : IBG via ATM
- Hi,
Kindly attend below request.
We having problem with our IBG via ATM. Its show error "Unable to proceed tran... - 12:04 Support #7738 (Work Completed-End life cycle): SCP ID :##4025##] : WEBSITE: Banner - Auto Financing
- Hi,
Kindly attend below request:
to upload attached visual, replace Jom Pay (Merz) banner
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