Activity
From September 03, 2018 to October 02, 2018
October 02, 2018
- 11:19 Support #8800 (Closed - End of life cycle): SCP ID :##4730##] : [KFH Online - HD00019979] Unable ...
- Hafiz, Sep 27, 2018 11:53 AM:-
From our investigation. We found error message return from powercard. Please view... - 11:16 Support #8792 (Closed - End of life cycle): SCP ID :##4725##] : Deskmate : 2018 EES Tab
- Done by Lizah.
Issue closed in SCP. - 11:15 Support #8777 (Closed - End of life cycle): SCP ID :##4713##] : [HD00019888] Unable to perform tr...
- Hafiz, Sep 21, 2018 04:46 PM:-
Root Cause:
User unable to view account list due to missing user data at ib_uacces... - 11:13 Support #8766 (Closed - End of life cycle): <SCP ID :##4705##> : Invalid TAC
- 11:12 Support #8766: <SCP ID :##4705##> : Invalid TAC
- Hafiz, Aug 27, 2018 03:15 PM:-
There are no interim solution for this issue. We already check and update patches. ... - 11:09 Support #8736 (Closed - End of life cycle): SCP ID :##4677##] : [URGENT] KFH Online Link to KFH M...
- Lizah,Sep 5, 2018 04:53 PM:-
The patch is already updated and ready to test. Kindly get from the previous path as ... - 11:07 Support #8728 (Closed - End of life cycle): SCP ID :##4669##] : [JOMPAY] Incorrect Transaction st...
- Issue closed in SCP.
September 27, 2018
- 11:06 Support #8800 (Closed - End of life cycle): SCP ID :##4730##] : [KFH Online - HD00019979] Unable ...
- Hi,
Kindly attend below request:
Following customer had tried several attempts to reset password, still unable to...
September 20, 2018
- 09:55 Support #8793 (Closed - End of life cycle): SCP ID :##4726##] : GCEO VIDEO
- Done By Lizah.
Issue closed in SCP.
September 18, 2018
- 17:01 Support #8793 (Closed - End of life cycle): SCP ID :##4726##] : GCEO VIDEO
- Hi,
Kindly attend below request:
Kindly create new tab named Group CEO Message in the Employee Engagement Survey ... - 14:43 Support #8638 (Closed - End of life cycle): SCP ID :##4612##] : EPF Self-Contribution Payment
- Issue closed in SCP.
September 14, 2018
- 16:21 Support #8792 (Closed - End of life cycle): SCP ID :##4725##] : Deskmate : 2018 EES Tab
- Hi,
Kindly attend below request:
We would like to update the Employee Engagement Survey Tab in the deskmate with ... - 15:20 Change #8784: SCP ID :##4717##] : IB - EPF Maximum and Minimum Capping Amount
- Dear Lizah,
Kindly assist this CR.
Thanks. - 09:59 Support #8638 (Pending Customer Feedback): SCP ID :##4612##] : EPF Self-Contribution Payment
- Lizahwati, Sep 7, 2018 12:01 PM:-
The request is a Change Request and we treat this CR as favor. However this CR i... - 09:50 Support #8773 (Closed - End of life cycle): SCP ID :##4709##] : [HD00019873 - HD00019862 - HD0001...
- Issue closed in SCP.
- 09:49 Support #8675 (Closed - End of life cycle): SCP ID :##4631##] : IBG Transfer via CMS | AYMAR CREA...
- Issue closed in SCP.
September 12, 2018
- 09:42 Change #8784 (Closed - End of life cycle): SCP ID :##4717##] : IB - EPF Maximum and Minimum Cappi...
- Hi,
Kindly attend below request:
IB - EPF Maximum and Minimum Capping Amount - as per attached CR.
September 05, 2018
- 15:45 Support #8774 (Closed - End of life cycle): SCP ID :##4710##] : [BVMC] Failed to open BVMC
- Hafiz, Aug 28, 2018 11:40 AM:-
BVMC at framework1 (kfhib03) is in unstable state. it required restart server.
I... - 15:43 Support #8758 (Closed - End of life cycle): SCP ID :##4697##] : DR: CIB SI 07082018
- Hafiz, Aug 28, 2018 01:01 PM:-
SI charges is charges for all SI transaction that used SI service. IBG si transacti... - 15:41 Support #8757 (Closed - End of life cycle): SCP ID :##4696##] : CIB SI Error - Txn id 20170119000...
- Hafiz, Aug 23, 2018 04:38 PM:-
From our investigation. the error happen when sender name exceeded maximum limit se... - 15:35 Support #8764 (Closed - End of life cycle): <SCP ID :##4704##> : [KFH Online - CID: 59367/68] Fa...
- Hafiz, Aug 30, 2018 03:09 PM:-
From our investigation. We found error response from power card. please refer log b... - 15:29 Support #8773 (Pending Customer Feedback): SCP ID :##4709##] : [HD00019873 - HD00019862 - HD00019...
- Hafiz, Sep 4, 2018 06:36 PM:-
Below is the details explanation for this issue:
Issue:
User unable to login. Sy... - 15:27 Support #8751 (Closed - End of life cycle): SCP ID :##4692##] : [KFH Online - HD00019777] Invalid...
- Issue closed in SCP.
- 15:24 Support #8762 (Closed - End of life cycle): SCP ID :##4702##] : [KFH Online- HD00019844] Failed t...
- Issue closed in SCP.
September 03, 2018
- 10:15 Support #8777 (Closed - End of life cycle): SCP ID :##4713##] : [HD00019888] Unable to perform tr...
- Hi,
Kindly attend below request:
Customer unable to access into his personal KFH online since last friday 6.30PM ...
Also available in: Atom