Activity
From May 26, 2019 to June 24, 2019
June 24, 2019
- 11:52 Support #9978 (Closed - End of life cycle): [SCP ID :##5007##] : unable to open new Gold Account-...
- Hi,
Kindly attend below request:
customer unable to open new Gold Account-i via KFH Online. Error as per screensh...
June 20, 2019
- 09:57 Support #9976 (Closed - End of life cycle): [SCP ID :##5005##] : FPX TAC Instance Intermittence I...
- Dear Hafiz,
Kindly attend below request....
June 17, 2019
- 17:38 Support #9974 (Closed - End of life cycle): SCP ID :##5003##] : Deskmate Update : End of employme...
- Hi,
Kindly attend below request:
Kindly update the deskmate as follows:
1) Please remove the following staff... - 16:25 Support #9973 (Closed - End of life cycle): SCP ID :##5002##] : Unable to Locate transaction : FT...
- Hi,
Kindly attend below request:
We received another complaint regarding issue unable to locate transaction in BV...
June 13, 2019
- 15:39 Support #9972 (Closed - End of life cycle): SCP ID :##5001##] : Unable to Locate transaction IB 3...
- Hi,
Kindly attend below request:
TRANSACTION IB 311290 (FTT DATED 10 JUNE 2019) WAS NOT CAPTURED IN BVMC AND CORU...
June 12, 2019
- 16:14 Support #9954 (Closed - End of life cycle): SCP ID :##4986##] : Fraud Threshold Not Updated
- Issue closed in SCP.
- 16:13 Support #9950 (Closed - End of life cycle): SCP ID :##4982##] : IBG - KFH Libshara Account - Acc...
- Issue closed in SCP.
- 15:55 Support #9937 (Closed - End of life cycle): SCP ID :##4967##] : Unable to access internet bankin...
- Kah Yan, May 13, 2019 09:33 AM:-...
- 15:36 Support #9963 (Closed - End of life cycle): SCP ID :##4990##] : CMS Transaction - Unsuccesful - a...
- Issue closed in SCP.
- 15:35 Support #9946 (Closed - End of life cycle): SCP ID :##4978##] : CMS IBG Error - Bulk Payment
- Issue closed in SCP.
- 15:33 Support #9944 (Closed - End of life cycle): SCP ID :##4976##] : Report for RFI nacha processing n...
- Issue closed in SCP.
- 15:19 Support #9931: SCP ID :##4961##] : VAPT Findings - FPX MBO (Security Enhancement)
- Issue closed in SCP.
- 15:18 Support #9952: SCP ID :##4984##] : Internet Transaction Report [BVMC] is Not Available since 25 A...
- Issue closed in SCP.
June 11, 2019
- 11:39 Support #9847 (Closed - End of life cycle): SCP ID :##4919##] : Labuan FTT transaction missing
- Issue closed in SCP.
- 11:22 Support #9963 (Pending Customer Feedback): SCP ID :##4990##] : CMS Transaction - Unsuccesful - ac...
- Kah Yan, May 30, 2019 05:05 PM:-
Dear Shahrul,
This is related to issue [Request ID :##4913##] : status at CMS ... - 11:01 Support #9931 (Pending Customer Feedback): SCP ID :##4961##] : VAPT Findings - FPX MBO (Security...
- Kah Yan ,May 16, 2019 12:16 PM:-...
May 31, 2019
- 11:29 Support #9965 (Closed - End of life cycle): SCP ID :##4992##] :Deskmate Update : End of employmen...
- Hi Sis Lizahwati,
Kindly attend below request....
May 30, 2019
- 14:57 Support #9964 (Closed - End of life cycle): SCP ID :##4991##] : kfhonline - field to answer quest...
- Hi,
Kindly attend below request:
Seems to be system bugs for 3rd party transfer. Security question is prompted bu... - 11:48 Support #9963 (Closed - End of life cycle): SCP ID :##4990##] : CMS Transaction - Unsuccesful - a...
- Hi,
Kindly attend below request:
Received complaint from customer regarding CMS IBG transaction. The system pop u... - 11:06 Support #9962 (Closed - End of life cycle): SCP ID :[##4989##] : CMS ISSUE | Unable to log in to CMS
- Shahrulnizam, May 30, 2019 10:20 AM:-...
May 29, 2019
- 23:16 Support #9962 (Closed - End of life cycle): SCP ID :[##4989##] : CMS ISSUE | Unable to log in to CMS
- Hi,
Kindly attend below request:
The below customer have complete for first time login registration. However, she... - 14:16 Support #9961 (Closed - End of life cycle): SCP ID :##4988##] : CMS Transaction - Pending Approver
- ++Hi,
Kindly attend below request:
Account No : 006141000587
user ID: HRMPOLYMER01
Tel No ...
May 28, 2019
- 11:40 Support #9946 (Pending Customer Feedback): SCP ID :##4978##] : CMS IBG Error - Bulk Payment
- Transaction is updated to Unsuccessful due to not able to connect to IBGWS.
Based on our findings, we suspect that B... - 11:35 Support #9952: SCP ID :##4984##] : Internet Transaction Report [BVMC] is Not Available since 25 A...
- Provided patch at:
\\10.20.8.35\Internet Banking\20190527_4984_Internet Transaction Report BVMC - 11:34 Support #9954 (Pending Customer Feedback): SCP ID :##4986##] : Fraud Threshold Not Updated
- Changes: add cd in.sh file
cd /export/home/bvadmin/KFH_batch/
/export/home/bvadmin/KFH_batch/jdk1.8.0_102_sparcv...
May 27, 2019
- 09:58 Support #9952 (Pending Customer Feedback): SCP ID :##4984##] : Internet Transaction Report [BVMC]...
- Pending on full log for confirmation.
Root Cause: cast BigDecimal to null value
Solution: default set to zero for... - 09:32 Support #9944 (Pending Customer Feedback): SCP ID :##4976##] : Report for RFI nacha processing no...
- Root Cause: Connection to database was unstable. Received timeout to database
Logs:
In nohup.out, found the below...
Also available in: Atom