Activity
From April 21, 2020 to May 20, 2020
May 19, 2020
- 13:03 Support #10795 (Closed - End of life cycle): [SCP ID :##5341##] : IBG & JOMPAY ISSUE
- Hi,
Kindly attend below request:-
We unable to complete transaction IBG and Jompay at KFH Online. The transaction... - 08:55 Support #10793 (Closed - End of life cycle): [SCP ID :##5339##] : CIB SI Error - IBG Txn
- Hi,
Kindly attend below request:-
Kindly assist to check why the SI status return error.
SI FEE debited
SI...
May 18, 2020
- 09:32 Support #10791 (Closed - End of life cycle): [SCP ID :##5337##] : CMS | REGISTERED BILL PAYMENT ...
- Hi,
Kindly attend below request:-
customer perform bill payment on 11 Mar 2020 status show successful but biller ...
May 15, 2020
- 16:43 Support #10790 (Closed - End of life cycle): SCP ID :##5336##] : Manual RFI Nacha
- Hi,
Kindly attend below request:-
we having nacha reader error during manual process RFI nacha.
Kindly assist....
May 14, 2020
- 13:23 Support #10762 (Closed - End of life cycle): [SCP ID :##5318##] : OFI Win5 - 30/04/2020
- Issue closed in SCP.
- 13:22 Support #10738 (Closed - End of life cycle): [SCP ID :##5308##] : Report in BVMC not Tally
- Issue closed in SCP.
May 13, 2020
- 22:28 Support #10781 (Closed - End of life cycle): [SCP ID :##5327##] : IBG RFI Issue
- Hi,
Kindly attend below request:-
We have issue on IBG server - memory out during RFI window 4 today and half of ... - 10:51 Support #10745 (Closed - End of life cycle): [SCP ID :##5311##] : DESKMATE: Outdated Documents (s...
- Done as per request.
Issue closed in SCP. - 10:50 Support #10769 (Closed - End of life cycle): SCP ID :##5320##] : DESKMATE: End of Employment
- Done as per request.
Issue closed in SCP. - 10:48 Support #10762 (Pending Customer Feedback): [SCP ID :##5318##] : OFI Win5 - 30/04/2020
- Kah Yan, May 4, 2020 09:54 AM:-...
- 10:45 Support #10738 (Pending Customer Feedback): [SCP ID :##5308##] : Report in BVMC not Tally
- Hafiz, Apr 28, 2020 09:25 AM:-...
May 12, 2020
- 10:24 Support #10773 (Closed - End of life cycle): [SCP ID :##5324##] : IBG Server - Out of memory
- Hi,
Kindly attend below request:
Our KFHOnline IBG services frequently hanged and affected IBG task (ofi, rfi and...
May 08, 2020
- 11:05 Support #10771 (Closed - End of life cycle): [SCP ID :##5322##] : Cash Management Solution | Pend...
- Hi,
Kindly attend below request:
Received enquiry from customer in regards to Registered JomPAY Payment IB Tran...
May 05, 2020
- 10:40 Support #10757 (Closed - End of life cycle): [SCP ID :##5313##] : Unable to change password | SEV...
- 10:32 Support #10757: [SCP ID :##5313##] : Unable to change password | SEVEN EIGHT SIX FURNITURE MART T...
- Issue closed in SCP.
- 09:46 Support #10769 (Closed - End of life cycle): SCP ID :##5320##] : DESKMATE: End of Employment
- Hi,
Kindly attend below request:
Please remove the following staff from Deskmate Directory:-
Staff No. Name De... - 09:24 Support #10768 (Closed - End of life cycle): SCP ID :##5319##] : Unable to Login After Account Un...
- Sufian, May 5, 2020 09:13 AM:-...
May 04, 2020
- 20:03 Support #10768 (Closed - End of life cycle): SCP ID :##5319##] : Unable to Login After Account Un...
- Hi,
Kindly attend below request:
Please help to check on issue below.
Customer forgot his id/password and alread... - 11:19 Support #10757 (Pending Customer Feedback): [SCP ID :##5313##] : Unable to change password | SEVE...
- Kah Yan,Apr 29, 2020 11:26 AM:-
Findings as below. IB was not able to load user HIDAYAH123 from the database, thus...
April 30, 2020
- 21:04 Support #10762 (Closed - End of life cycle): [SCP ID :##5318##] : OFI Win5 - 30/04/2020
- Hi,
Kindly attend below request"-
Kindly need your assistance to check on ofi win5 files (mrt & mnc). Both files... - 14:21 Change #10761 (Closed - End of life cycle): [SCP ID :##5317##] : Moratorium Financing - Customer ...
- Hi,
Kindly attend below request:
Request as per CR attached.
1. To create new menu at KFH Online Malaysia land...
April 28, 2020
- 14:54 Support #10757 (Closed - End of life cycle): [SCP ID :##5313##] : Unable to change password | SEV...
- Hi,
Kindly attend below request:
Received complain from CMS User unable to change her password today.
She...
April 27, 2020
- 10:40 Support #10728 (Closed - End of life cycle): [SCP ID :##5297##] : Deskmate Update : End of employ...
- Done as per request.
Issue closed in SCP. - 10:14 Support #10732 (Closed - End of life cycle): [SCP ID :##5301##] : Unable to Reset Password & Secu...
- Issue closed in SCP.
April 22, 2020
- 11:38 Support #10745 (Closed - End of life cycle): [SCP ID :##5311##] : DESKMATE: Outdated Documents (s...
- Hi,
Kindly attend below request:
The search button in Deskmate still display outdated documents dated 2005, 2006 ...
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