Activity

From May 18, 2020 to June 16, 2020

12:32 Support #10843 (Closed - End of life cycle): [SCP ID :##5373##] : CMS - Maker Transaction not Vis...: Hi,
Kindly attend below request:-
Please help to investigate on issue user's posted transaction not appeared in t... Zahir Abd Latif

14:54 Support #10837 (Closed - End of life cycle): [SCP ID :##5372##] : Deskmate Contents Update: Hi,
Kindly attend below request:-
Please help to proceed with the changes in Deskmate as attached.
!https://su... Zahir Abd Latif
10:02 Change #10834 (Closed - End of life cycle): [SCP ID :##5370##] : BNM Requirement to address the ...: Hi,
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BNM Requirement to address the SMS OTP TAC fraud. BRS attached for assessment. Zahir Abd Latif

17:54 Support #10833 (Closed - End of life cycle): [SCP ID :##5369##] : ePay transactions: Hi,
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Transactions was successfully at ePay, but after further checking it was a reve... Zahir Abd Latif
17:22 Support #10832 (Closed - End of life cycle): SCP ID :##5368##] : Deskmate Update : BCP Information: Hi,
Kindly attend below request:-
Kindly update the Branches BCP information in the deskmate as follows:
1. ... Zahir Abd Latif
17:18 Support #10831 (Closed - End of life cycle): SCP ID :##5367##] : Deskmate Update : BCP Updates: Hi,
Kindly attend below request:-
Kindly Update the BCP information on the dskmate as follows:
1) BCP Plan D... Zahir Abd Latif

17:20 Support #10816 (Closed - End of life cycle): [SCP ID :##5359##] : Pending IBG - Red Sea Housing S...: Hi,
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Kindly be informed that RED SEA HOUSING MALAYSIA SDN BHDfka AM MODULAR SDN BHD ... Zahir Abd Latif
14:28 Support #10815 (Closed - End of life cycle): SCP ID :##5358##] : Deskmate Update : New Hire Update: Hi,
Kindly attend below request:-
Staff Id ... Zahir Abd Latif

15:24 Support #10812 (Dropped-End of life cycle): [SCP ID :##5356##] : DuitNow Transaction error code 100: Error. Duplicate case. Zahir Abd Latif
15:22 Support #10813 (Closed - End of life cycle): [SCP ID :##5356##] : DuitNow Transaction error code 100: Hi,
Kindly attend below request:-
Below duitnow transaction return error 100
IBref no : 0007086109
date&t... Zahir Abd Latif
15:19 Support #10812 (Dropped-End of life cycle): [SCP ID :##5356##] : DuitNow Transaction error code 100: Hi,
Kindly attend below request:-
DuitNow Transaction error code 100 Zahir Abd Latif

12:54 Support #10811 (Closed - End of life cycle): [SCP ID :##5355##] : Inconsistent FPX Report: Hi,
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There are missing transactions from Corus Report Name: Fpx Transaction Enquiry ... Zahir Abd Latif

18:14 Support #10791 (Closed - End of life cycle): [SCP ID :##5337##] : CMS | REGISTERED BILL PAYMENT ...: Issue closed in SCP. Zahir Abd Latif
17:18 Support #10791 (Pending Customer Feedback): [SCP ID :##5337##] : CMS | REGISTERED BILL PAYMENT T...: Hafiz, May 21, 2020 03:45 PM:... Zahir Abd Latif
17:14 Support #10793 (Closed - End of life cycle): [SCP ID :##5339##] : CIB SI Error - IBG Txn: Issue closed in SCP. Zahir Abd Latif
17:13 Support #10771 (Closed - End of life cycle): [SCP ID :##5322##] : Cash Management Solution | Pend...: Issue closed in SCP. Zahir Abd Latif
17:13 Support #10781 (Closed - End of life cycle): [SCP ID :##5327##] : IBG RFI Issue: Issue closed in SCP. Zahir Abd Latif
13:14 Support #10806 (Closed - End of life cycle): [SCP ID :##5350##] : Deskmate Update : staff direct...: Hi,
Kindly attend below request:-
Kindly update the staff directory as follows:
Change that Zulraidi’s job Gra... Zahir Abd Latif

14:19 Support #10793 (Pending Customer Feedback): [SCP ID :##5339##] : CIB SI Error - IBG Txn: Hafiz, May 20, 2020 12:42 PM:-... Zahir Abd Latif
14:13 Support #10795 (Closed - End of life cycle): [SCP ID :##5341##] : IBG & JOMPAY ISSUE: Zahir Abd Latif
14:13 Support #10795 (Pending Customer Feedback): [SCP ID :##5341##] : IBG & JOMPAY ISSUE: Kah Yan, May 19, 2020 08:09 PM:-... Zahir Abd Latif
14:09 Support #10771 (Pending Customer Feedback): [SCP ID :##5322##] : Cash Management Solution | Pendi...: Kah Yan, May 19, 2020 03:49 PM:-... Zahir Abd Latif
14:05 Support #10781 (Pending Customer Feedback): [SCP ID :##5327##] : IBG RFI Issue: Hafiz, May 14, 2020 11:20 AM:-... Zahir Abd Latif
13:55 Support #10790 (Closed - End of life cycle): SCP ID :##5336##] : Manual RFI Nacha: Shahrulnizam, May 18, 2020 01:17 PM:-... Zahir Abd Latif

13:03 Support #10795 (Closed - End of life cycle): [SCP ID :##5341##] : IBG & JOMPAY ISSUE: Hi,
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We unable to complete transaction IBG and Jompay at KFH Online. The transaction... Zahir Abd Latif
08:55 Support #10793 (Closed - End of life cycle): [SCP ID :##5339##] : CIB SI Error - IBG Txn: Hi,
Kindly attend below request:-
Kindly assist to check why the SI status return error.
SI FEE debited
SI... Zahir Abd Latif

09:32 Support #10791 (Closed - End of life cycle): [SCP ID :##5337##] : CMS | REGISTERED BILL PAYMENT ...: Hi,
Kindly attend below request:-
customer perform bill payment on 11 Mar 2020 status show successful but biller ... Zahir Abd Latif

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