Activity
From January 03, 2014 to February 01, 2014
January 28, 2014
- 12:15 Support #4109 (Closed - End of life cycle): SCP ID # 1978 : DELETE CORP ID CREATED
- BBO request to delete Corp Id created in RCAS. This due they wrongly key in.
- 10:26 Support #4107 (Closed - End of life cycle): SCP ID # 1974 : WRONG CORP ID CREATED - Request to re...
- Hi Penril
BBO was accidentally wrongly created Corp ID name in rcas. Kindly provide SQL Script to rename
Details...
January 22, 2014
- 17:10 Support #4099 (Closed - End of life cycle): SCP ID # 1942 : Checker unable to approve task under ...
- BBO Checker unable to approve task under (User Status and Token - Bind Token).
From our checking from RCAS TB_AM_US... - 12:12 Support #4075 (Pending Customer Feedback): SCP ID# 1913 : NINIQ BISTRO SDN BHD-USER MYNINIQ2A
- SQL script was provided to update the name to be printed on Pin Mailer for the user on 15 January 2014.
- 11:40 Support #4095: [SCP ID : 1834] - Unable to approve token-FLYFIRELY SDN BHD
- Issue:
RCAS return good to RCMS during ID creation even though error at RCAS
Root cause:
1. On 24/12/2013, user ... - 10:50 Support #4055: [SCP ID : 1869] - JOOYEE/Unable to Activate Token/00GIE4FQP
- Sent notification to customer for closure
- 10:38 Support #4075: SCP ID# 1913 : NINIQ BISTRO SDN BHD-USER MYNINIQ2A
- #Correction on the issue description
January 21, 2014
- 15:34 Support #4095 (Closed - End of life cycle): [SCP ID : 1834] - Unable to approve token-FLYFIRELY ...
- Just noticed there is no redmind case created for this issue.
- 12:16 Support #4036 (Closed - End of life cycle): SCP ID# 1817 : Fail to approve token binding MYMAGRES
- Updated by customer on Jan 3/2014
Case closed
We manage to approve bind token today.
January 13, 2014
- 12:34 Support #4075 (Work Completed-End life cycle): SCP ID# 1913 : NINIQ BISTRO SDN BHD-USER MYNINIQ2A
- Reported by Naza
User name to be printed is differ from both RCMS and RCAS...
January 07, 2014
- 09:52 Support #4061 (Pending Customer Feedback): SCP ID# 1896 : Unable to approve token binding - Corpo...
- +Update #1+
Based on the log provided, we found out that token of serial number 2688584773, 2688584766 and 268858475...
January 06, 2014
- 11:06 Support #4060 (Development / Work In Progress): SCP ID# 1895 : Unable to approve bind token-QL Re...
- Provided the queries below to update the duplicate entries to dummy.
update TB_AM_USER set U_USER_ALIAS = 'MYQLRES... - 10:22 Support #4061 (Development / Work In Progress): SCP ID# 1896 : Unable to approve token binding - ...
- Logs requested from user.
January 03, 2014
- 17:38 Support #4061 (Closed - End of life cycle): SCP ID# 1896 : Unable to approve token binding - Corp...
- Dear Penril,
From log the response code error from rcas is 45 means
45 Provider not match
Please explain... - 16:39 Support #4060 (Closed - End of life cycle): SCP ID# 1895 : Unable to approve bind token-QL Resour...
- Hi Penril,
BBO cannot approve token.
We find out from RCAS DB both id MYQLRESO9D and MYQLRESO9U was duplicate.
...
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