B - Production Support » Maybank Support » Maybank BII M2U-RIB Support

February 20, 2014

19:25 Task #4156 (Closed - End of life cycle): BII-RIB: Change User # to User ID at getUserEnquiry

Issue #33 from M2U production log 19Feb'14 v2
User ID yang dimunculkan pada jetweb tidak sesuai dengan user id yan... Rayvandy Gabbytian

17:43 Task #4135 (User Acceptance Test): BII-RIB: Set Check Security Answer to Non Case Sensitive

Already deployed to UAT on 20th February 2014 Rayvandy Gabbytian

17:42 Task #4154 (Pending UAT Deployment): BII-RIB: Trim the mobile no to avoid error at Felis

Rayvandy Gabbytian

17:42 Bug #4151 (Pending UAT Deployment): BII-RIB: Account list in Western Union Transfer not appearing

Rayvandy Gabbytian

17:41 Task #4147 (User Acceptance Test): BII-RIB: To add list of employee account and gold account in a...

Deployed at UAT on 19th February 2014 Rayvandy Gabbytian

17:40 Bug #4151 (Development / Work In Progress): BII-RIB: Account list in Western Union Transfer not a...

Rayvandy Gabbytian

17:40 Task #4154 (Development / Work In Progress): BII-RIB: Trim the mobile no to avoid error at Felis

module affected:
- migration & FTL
- Change Mobile No
- getTacMobile method from ibsscore
- setNoHp method to ESB... Rayvandy Gabbytian

14:26 Task #4154 (Closed - End of life cycle): BII-RIB: Trim the mobile no to avoid error at Felis

Rayvandy Gabbytian

12:12 Bug #4151 (Work Completed-End life cycle): BII-RIB: Account list in Western Union Transfer not ap...

Log item 51.
Account list untuk transaction Western Union Transfer tidak muncul Anonymous

09:56 Bug #4149 (Closed - End of life cycle): SCP ID # 2031 : M2U Production - Credit Card Payment --se...

Saat ini fitur pembayaran Kartu KRedit BII dapat error time-out setelah input TAC, dilakukan pukul 17.50
Mohon dilak... William Gozali Tan

February 19, 2014

19:00 Task #4147 (Closed - End of life cycle): BII-RIB: To add list of employee account and gold accoun...

To add the list of employee account and gold account at appconfig in order for m2u to calculate special charges.
I... Rayvandy Gabbytian

16:33 Bug #4145 (Dropped-End of life cycle): SCP ID # 2029 : M2U Production-Mobile Reload session expired

Function Mobile Reload get the session expired after user input TAC and click Next.
Pls investigate.
Details of t... William Gozali Tan

13:54 Bug #4143 (Closed - End of life cycle): BII-RIB: SKN/RTGS via SKN to multiply with 100 for SI Trn...

To put 100 multiplier in ESB Domestic Tranfer Bean for SI only Rayvandy Gabbytian

10:20 Change #4140 (Closed - End of life cycle): BII-MSS: Bypass checker maker in all mailbox related f...

To bypass checker maker in each feature of mailbox because back office has abundant email to reply, and checker maker... Rayvandy Gabbytian

February 17, 2014

09:42 Change #4136 (Closed - End of life cycle): [SCP ID : 2017] - RE: Charges untuk transfer fund di I...

Please attend below query :
user: Ade Chandra
Problem:
Biasanya kalau saya melakukan transfer (LLG) via internet... Ahmad Hazri

February 15, 2014

10:47 Task #4135 (Internal Testing): BII-RIB: Set Check Security Answer to Non Case Sensitive

Amy, need your help to do testing of this feature.
How to test:
- Switch to branch #4135 @RIB OR merge UAT branch... Rayvandy Gabbytian

February 14, 2014

03:48 Task #4135 (Work Completed-End life cycle): BII-RIB: Set Check Security Answer to Non Case Sensitive

During checking of security answer:
- Keep original checking: Case sensitive
- If checking on case sensitive fails,... Rayvandy Gabbytian

16:45 Support #4133 (Closed - End of life cycle): SCP ID # 2009 : Unable to Access M2U

Unable to Access M2U
However, according to Gabby this issue is not related with out application, since the URL sho... William Gozali Tan

16:30 Support #4132 (Closed - End of life cycle): [SCP ID : 2015] - FW: Help TAC User id: jsoeidiputr...

Please attend below request by Anik Kusumatuti... Ahmad Hazri

13:28 Support #4131 (Work Completed-End life cycle): [SCP ID : 2014] - FW: transaksi di m2u error

Please attend below query from Anik Kusumatuti... Ahmad Hazri

13:21 Bug #4130 (Closed - End of life cycle): [SCP ID : 2013] - FW: permasalahan ibs transfer pihak ke3

Please attend below request from Anik Kusumatuti... Ahmad Hazri

12:05 Bug #4128 (Closed - End of life cycle): SCP ID # 2007 : komplain transaksi unsucsesfull a.n Taiki...

Complaints from BII customer branch Kyoei Prince
Name : Taiki Kondo
Acc No. : 2-159-150200
Customer always fai... William Gozali Tan

11:53 Bug #4127 (Closed - End of life cycle): SCP ID # 1993 : Migrasi UID yang nonfinancial otomatis ja...

Nasabah migrasi dan belum financial waktu migrasi ditanyakan no HP-nya dan berubah menjadi financial
Hal ini bisa me... William Gozali Tan

11:40 Support #4126 (Closed - End of life cycle): SCP ID # 1991 : Decimal amount in fund transfer

Request to do some changes in the Decimal amount .
More details please refer to attachment(s)
*Will update the ... William Gozali Tan

February 07, 2014

15:27 Support #4123 (Dropped-End of life cycle): SCP ID # 1988 : dim45198 unable to receive TAC

Please Check for this user : *dim45198* unable to receive TAC from M2U via sms William Gozali Tan

February 05, 2014

16:57 Support #4118 (Closed - End of life cycle): SCP ID # 1985 : M2U Production - Reset Credential

Reset Credential Function : at MSS application, there is no Generate TAC button (sending PIN to user)

Please inv... William Gozali Tan

15:36 Support #4117 (Closed - End of life cycle): [SCP ID : 1984] - M2U Production : Topup Axis failed

Reported by Ferry:
User failed to topup for biller Axis
User-ID : mbaxis13
Ahmad Hazri

February 04, 2014

09:28 Support #4086: SCP ID : 1930 - M2U Production - Mobile Reload XL Failed

Noted with thanks Ahmad Hazri

09:25 Support #4081: SCP ID# 1923 : Add To Favorite SKN/LLG

NOted with thanks Ahmad Hazri

09:13 Support #4100: SCP ID # 1969 : MSS_customer transaction enquiry

Noted with thanks Ahmad Hazri

February 03, 2014

11:51 Support #4106 (Pending Customer Feedback): [SCP ID : 1973] - M2U Production - Mobile Pospaid Matr...

Update at 27th Jan 2014. IT team is still do checking.
None of the changes shall be done at M2U.
Update at 3rd ... Rayvandy Gabbytian

11:45 Support #4081 (Closed - End of life cycle): SCP ID# 1923 : Add To Favorite SKN/LLG

Dear Bang Ateh,
Kindly close this case, since there is no further feedback from Bu Anna.
Thanks. Rayvandy Gabbytian

11:35 Support #4086 (Closed - End of life cycle): SCP ID : 1930 - M2U Production - Mobile Reload XL Fa...

This case is similar to Case 1930 (MSS Cust Trnx Enquiry Error). Already done necessary fix.
Dear Bang Ateh,
Ki... Rayvandy Gabbytian

11:29 Support #4100 (Closed - End of life cycle): SCP ID # 1969 : MSS_customer transaction enquiry

Bang Ateh,
Already asked Bu Anna whether I can close this case on 3rd Feb 2014. Seems there is no further feedback... Rayvandy Gabbytian

11:27 Support #4100: SCP ID # 1969 : MSS_customer transaction enquiry

Details of the fix:
- RIB: Fix untuk trnx id yang terpotong (tanpa tanggal) untuk transaksi mobile reload.
- MSS:... Rayvandy Gabbytian

January 27, 2014

13:08 Support #4106 (Closed - End of life cycle): [SCP ID : 1973] - M2U Production - Mobile Pospaid Mat...

Reported by Ferry
User failed when inquiry from Menu Mobile Postpaid – Matrix (request function not supported)
Ahmad Hazri

January 24, 2014

15:24 Support #4086: SCP ID : 1930 - M2U Production - Mobile Reload XL Failed

Activity of user actually exists, however the reference number / trnx id in MSS were truncated (without date), due to... Rayvandy Gabbytian

January 23, 2014

16:10 Support #4100 (Pending Customer Feedback): SCP ID # 1969 : MSS_customer transaction enquiry

Already ask bu Anna via bbm to do testing. Currently she is still training IB customer service in other branch. So mo... Rayvandy Gabbytian

16:06 Support #4100 (Development / Work In Progress): SCP ID # 1969 : MSS_customer transaction enquiry

Already deployed this to production. Problem due to transaction reference number parsing failure substring (10,20). A... Rayvandy Gabbytian

14:56 Support #4100 (Closed - End of life cycle): SCP ID # 1969 : MSS_customer transaction enquiry

MSS Production cannot access transaction enquiry
Error as attached William Gozali Tan

January 22, 2014

14:53 Support #4093: SCP ID# 1938 : M2U Production : Reference Number di transfer online

Error 51 happened due to insufficient fund on account.
Important notes:
- Normal ca/sa account must have minimum ... Rayvandy Gabbytian

14:14 Support #4094: [SCP ID : 1939 ] - M2U Production - Error Migration

Noted with thanks. Ahmad Hazri

13:33 Support #4093 (Closed - End of life cycle): SCP ID# 1938 : M2U Production : Reference Number di t...

Pak Adit has done testing in production, the validation already correct. However, result page still hit error 51 (fro... Rayvandy Gabbytian

13:29 Support #4081 (Pending Customer Feedback): SCP ID# 1923 : Add To Favorite SKN/LLG

We have installed the fix to production. Waiting for Bu Anna to test. This applies to FCR as well. Whilst for RTGS, B... Rayvandy Gabbytian

13:24 Support #4094 (Closed - End of life cycle): [SCP ID : 1939 ] - M2U Production - Error Migration

Pak Ferry has confirmed that user had successfully migrated to m2u. Kindly close this case. Rayvandy Gabbytian