Activity
From July 25, 2016 to August 23, 2016
August 19, 2016
- 10:41 Support #6521: [SCP ID :##3334##] : En. Shaiful performed Fav. Instant Transfer and get Session E...
- Root Cause:
Null value for payment type due to old data, added before instant transfer implementation
Fix:
Updat... - 10:38 Support #6521 (Pending Customer Feedback): [SCP ID :##3334##] : En. Shaiful performed Fav. Instan...
- +app2 svr1+
[8/17/16 16:48:04:614 SGT] 00000049 SystemOut O [17/08/2016] [16:48:04:614] [ERROR] [IBInterbankFu... - 10:33 Task #6499 (Pending Customer Feedback): [SCP ID :##3321##] : Unable to make instant transfer due ...
- No issue reported after deployment at 13/8/2016.
Asked user to retest.
August 18, 2016
- 12:43 Support #6522 (Closed - End of life cycle): [SCP ID :##3335##] : Forgot Password - Account has be...
- Hi,
Kindly attend below request:
Pelanggan lupa password Agronet, namun apabila beliau membuat pilihan ' Forgot M... - 12:04 Support #6521 (Development / Work In Progress): [SCP ID :##3334##] : En. Shaiful performed Fav. I...
- +App1-RIB log+
[2016-08-17 16:49:54,498 ERROR](com.ib.common.utils.IBControllerAction) -
com.ib.common.error.excep... - 11:31 Support #6521 (Closed - End of life cycle): [SCP ID :##3334##] : En. Shaiful performed Fav. Insta...
- Hi,
Kindly attend below request:
Kindly check urgently.
En. Shaiful performed Fav. Instant Transfer and get S...
August 16, 2016
- 15:37 Support #6119 (Closed - End of life cycle): [SCP ID :##3031##] : INTERNET BANKING PENTEST 2016.
- Issue closed in SCP.
- 15:01 Support #6509 (Closed - End of life cycle): [SCP ID :##3328##] : No error message display for TNB...
- Issue closed in SCP.
- 12:26 Support #6513 (Closed - End of life cycle): [SCP ID :##3329##] : MASALAH NOMBOR TAC (AGRONET)
- Issue closed in SCP.
- 12:24 Support #6513: [SCP ID :##3329##] : MASALAH NOMBOR TAC (AGRONET)
- Hi Zahir,
Please help to close case.
Old issue, wrongly reported. - 10:54 Support #6513 (Closed - End of life cycle): [SCP ID :##3329##] : MASALAH NOMBOR TAC (AGRONET)
- Hi,
Kindly attend below request:
Kindly need your assistance to check on this issue:
Sejumlah pelanggan telah... - 09:11 Task #6500 (Closed - End of life cycle): [SCP ID :##3322##] : Dynamic Report: Download excel only...
- Issue closed in SCP.
- 09:09 Task #6500: [SCP ID :##3322##] : Dynamic Report: Download excel only show 2000 record
- deployed to prod at 13/8/2016
- 08:45 Support #6509 (Pending Customer Feedback): [SCP ID :##3328##] : No error message display for TNB ...
- Root Cause:
Not getting the error message when performing fav bill payment
Fixes:
To get error message when per...
August 15, 2016
- 11:49 Support #6509 (Closed - End of life cycle): [SCP ID :##3328##] : No error message display for TNB...
- Hi,
Kindly attend below request:
Please help to check and fix below issue:
No error message display for TNB bi...
August 11, 2016
- 16:22 Support #6480 (Closed - End of life cycle): [SCP ID :##3310##] : IBG transaction unsuccessful.
- Issue closed in SCP.
- 10:04 IBAM Support #6436 (Closed - End of life cycle): [SCP ID :##3271##] : DATA IN IBAM DYNAMIC REPORT WAS...
- Issue closed in SCP.
- 10:03 Support #6438 (Closed - End of life cycle): [SCP ID :##3273##] : eIBFT - Payment Type display '0
- Issue closed in SCP.
August 10, 2016
- 14:55 Support #6438 (Pending Customer Feedback): [SCP ID :##3273##] : eIBFT - Payment Type display '0
- 14:14 Task #6499 (Development / Work In Progress): [SCP ID :##3321##] : Unable to make instant transfer...
- suggest user to perform transaction again to capture the details.
- 14:12 Task #6500 (Pending Customer Feedback): [SCP ID :##3322##] : Dynamic Report: Download excel only ...
- Root cause: report is limited to 2000 records
Fix: change report to have same records as result screen - 11:16 Task #6500 (Closed - End of life cycle): [SCP ID :##3322##] : Dynamic Report: Download excel only...
- Hi Kah Yan,
Kindly attend below request.... - 11:06 Task #6499 (Closed - End of life cycle): [SCP ID :##3321##] : Unable to make instant transfer due...
- Hi Kahyan,
Kindly attend below request.... - 09:07 IBAM Support #6436 (Pending Customer Feedback): [SCP ID :##3271##] : DATA IN IBAM DYNAMIC REPORT WAS ...
- Deployed to production at 6/8/2016
August 05, 2016
- 10:52 IBAM Support #6436 (Pending Prod Deployment): [SCP ID :##3271##] : DATA IN IBAM DYNAMIC REPORT WAS NO...
- deploying at 6/8/2016 ID056
- 10:51 Support #6438 (Pending Prod Deployment): [SCP ID :##3273##] : eIBFT - Payment Type display '0
- deploying at 6/8/2016 ID056
August 02, 2016
- 17:31 Support #6480 (Pending Customer Feedback): [SCP ID :##3310##] : IBG transaction unsuccessful.
- Root Cause: Socket Timeout at Host.
- 16:44 Support #6480 (Closed - End of life cycle): [SCP ID :##3310##] : IBG transaction unsuccessful.
- Hi,
Kindly attend below request:
Please help to check. IBG transaction unsuccessful. Details as below:
RIB Tra...
July 28, 2016
- 17:45 IBAM Support #6406 (Closed - End of life cycle): [SCP ID :##3244##] : Dynamic Report, Error while per...
- Issue closed in SCP.
- 17:43 Support #6462 (Closed - End of life cycle): [SCP ID :##3295##] : SI transaction not pickup by SI ...
- Issue closed in SCP.
- 17:42 Support #6461 (Closed - End of life cycle): [SCP ID :##3294##] : CA complaint account always been...
- Issue closed in SCP.
- 17:41 Support #6450 (Closed - End of life cycle): [SCP ID :##3286##] : FABULOUS ART : Token Issue
- Issue closed in SCP.
- 08:57 Support #6438 (System Integration Test): [SCP ID :##3273##] : eIBFT - Payment Type display '0
- Problem still persist after deployment for fav eibft (confirm page). Issue was reported in result page.
Pending to t... - 08:53 Support #6450: [SCP ID :##3286##] : FABULOUS ART : Token Issue
- Reply from Secure SecureMetric
Dear NORAZLILAH BINTI KHAMDAN,
Thank you for your request. Your ticket number... - 08:52 Support #6461 (Pending Customer Feedback): [SCP ID :##3294##] : CA complaint account always been ...
- Root cause:
The user is locked due to exceed dormancy period (30 days)
In the logs, we found that user was locked... - 08:50 Support #6462 (Pending Customer Feedback): [SCP ID :##3295##] : SI transaction not pickup by SI e...
- Root cause:
SI transaction (pay later) was approved (7:24M) after SI Engine run time (7AM).
July 27, 2016
- 15:12 Support #6462 (Closed - End of life cycle): [SCP ID :##3295##] : SI transaction not pickup by SI ...
- Hi,
Kindly attend below request:
Kindly need your assistance to check on this transaction:
1. Customer initia... - 14:54 Support #6461 (Closed - End of life cycle): [SCP ID :##3294##] : CA complaint account always been...
- Hi,
Kindly attend below request:
Please help to check this issue.
CA details:
User ID: 481
Username: ... - 11:20 IBAM Support #6436 (System Integration Test): [SCP ID :##3271##] : DATA IN IBAM DYNAMIC REPORT WAS NO...
- Provided script to SIT
July 26, 2016
- 17:24 Support #6450 (Pending Customer Feedback): [SCP ID :##3286##] : FABULOUS ART : Token Issue
- From the logs we found that after calling token sync service (provided by secure metrics), return error code which is...
- 14:48 Support #6419 (Closed - End of life cycle): [SCP ID :##3256##] : Unable to perform fund transfer ...
- Issue closed in SCP.
- 14:41 Support #6450 (Closed - End of life cycle): [SCP ID :##3286##] : FABULOUS ART : Token Issue
- Hi,
Kindly attend below request:
Kindly need your help to check this matter:
1. Customerunable to login as... - 10:51 Support #6380 (Closed - End of life cycle): [SCP ID :##3205##] : Koperasi BPM issue
- Issue closed in SCP.
- 10:47 Support #6382 (Closed - End of life cycle): [SCP ID :##3207##] : IBG transaction details not disp...
- Issue closed in SCP.
- 10:47 Support #6381 (Closed - End of life cycle): [SCP ID :##3206##] : RIB/BIB report date 21062016 not...
- Issue closed in SCP.
- 10:46 Support #6356 (Closed - End of life cycle): [SCP ID :##3194##] : KADA - APPROVER UNABLE TO PERFOR...
- Issue closed in SCP.
- 10:45 Support #6333 (Closed - End of life cycle): [SCP ID :##3177##] : VB CHECKER UNABLE TO APPROVED CR...
- Issue closed in SCP.
- 10:44 Support #6334 (Closed - End of life cycle): [SCP ID :##3178##] : Retrieve Username, error This ac...
- Issue closed in SCP.
- 10:39 Support #6438 (Pending Customer Feedback): [SCP ID :##3273##] : eIBFT - Payment Type display '0
- Pending user to retest after deployment at 23/7/2016.
- 10:30 Support #6417 (Closed - End of life cycle): [SCP ID :##3254##] : Perform IBG transaction, error "...
- Issue closed in SCP.
- 10:28 Support #6410 (Closed - End of life cycle): [SCP ID :##3246##] : Bene acct no for fav interbank t...
- Issue closed in SCP.
- 09:58 Support #6419: [SCP ID :##3256##] : Unable to perform fund transfer : MDI IRAU TRADING : Incident...
- Requested user to update payment type at favourite maintenance.
Root cause: not able to get processing code due to... - 09:51 Support #6358 (Closed - End of life cycle): [SCP ID :##3196##] : Approver cannot login.
- Issue closed in SCP.
July 25, 2016
- 17:27 IBAM Support #6436 (Development / Work In Progress): [SCP ID :##3271##] : DATA IN IBAM DYNAMIC REPORT...
- +BIB Register Company+
create view BIB_REGISTRATION_VIEW AS
SELECT
company.COMPANY_ID as TRNX_ID,
company.HO...
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