Activity - KFH Support - Penril Support System

Activity

From March 27, 2015 to April 25, 2015

April 24, 2015

11:44 Support #5280: [SCP ID :##2643##] : TAC late receive / Did not receive.: Update from Hafiz, Apr 23, 2015 11:43 AM:-... Zahir Abd Latif
09:13 Support #5143 (Pending Customer Feedback): [SCP ID :##2544##] : IBG Core Problem 15/01/2015.: Updated from Hafiz, Apr 23, 2015 06:22 PM:-... Zahir Abd Latif

April 23, 2015

17:04 Support #5268: [SCP ID :##2638##] : Enquiry on IBG crediting on 18 and 23 March 2015: Request Return Code for 'unable to locate profile' from IT Hafizudin MD
16:39 Support #5282 (Pending Customer Feedback): [SCP ID :##2645##] : BIB - IBG Error Page & Bulk Payme...: As per Hafiz reply:
Base of our investigation. We found hibernate setting at kfh_bib for bv framework 0,1,2 is wro... Yap Kah Yan
12:24 Support #5283 (Closed - End of life cycle): [SCP ID :##2646##] : Error Status for SI IBG - FAILED...: Hi,
Kindly attend below request:... Zahir Abd Latif
12:01 Support #5282 (Development / Work In Progress): [SCP ID :##2645##] : BIB - IBG Error Page & Bulk ...: Zahir Abd Latif
12:00 Support #5280 (Development / Work In Progress): [SCP ID :##2643##] : TAC late receive / Did not r...: Zahir Abd Latif
11:04 Support #5278 (Development / Work In Progress): [SCP ID :##2641##] : CIB SI 21/04/2015 - Error St...: Zahir Abd Latif
11:03 Support #5277 (Development / Work In Progress): [SCP ID :##2640##] : Unable to view SI listing: Zahir Abd Latif
10:33 Support #5282 (Closed - End of life cycle): [SCP ID :##2645##] : BIB - IBG Error Page & Bulk Paym...: Hi,
Kindly attend below request:... Zahir Abd Latif
09:48 Support #5277: [SCP ID :##2640##] : Unable to view SI listing: We found that there is SI OID is null for the SI transaction
"","201411230001656148","201411230001656148","inter",... Yap Kah Yan

April 22, 2015

18:13 Support #5273: [SCP ID :##2639##] : Internet Daily Report Not Generated.: Please provide the below information:
1) Root Cause:
2) Resolution: Tan Lee Yong
16:53 Support #5280 (Closed - End of life cycle): [SCP ID :##2643##] : TAC late receive / Did not receive.: Hi,
Kindly attend below request:... Zahir Abd Latif
14:05 Support #5205 (Closed - End of life cycle): [SCP ID :##2599##] : Unable to delete SI Transaction ...: Zahir Abd Latif
11:44 Support #5278 (Closed - End of life cycle): [SCP ID :##2641##] : CIB SI 21/04/2015 - Error Status...: Hi,
Kindly attend below request:... Zahir Abd Latif
10:34 Support #5277 (Closed - End of life cycle): [SCP ID :##2640##] : Unable to view SI listing: Hi,
Kindly attend below request:... Zahir Abd Latif
10:29 Support #5273 (Development / Work In Progress): [SCP ID :##2639##] : Internet Daily Report Not Ge...: Zahir Abd Latif

April 21, 2015

10:53 Support #5273 (Work Completed-End life cycle): [SCP ID :##2639##] : Internet Daily Report Not Gen...: Hi,
Kindly attend below request:... Zahir Abd Latif
10:13 Support #5205 (Pending Customer Feedback): [SCP ID :##2599##] : Unable to delete SI Transaction -...: Just tested the delete SI in production after gst migration, this issue did not happen anymore. I suspect this may du... Ngoh Chee Ping
09:27 Support #4806 (Closed - End of life cycle): [SCP ID :##2469##] : IBG OFI w1 process report not ...: Email from Adhamuddin, Apr 21, 2015 08:31 AM:-... Zahir Abd Latif
09:22 Support #5116: [SCP ID :##2531##] : No email notification & job was not executed for RFI W5 cre...: Email from Customer, Apr 21, 2015 06:59 AM:-... Zahir Abd Latif

April 20, 2015

17:02 Support #5116: [SCP ID :##2531##] : No email notification & job was not executed for RFI W5 cre...: This related to delete holiday issue. if user not use delete holiday function. This issue don't happen. No issue repo... Hafizudin MD
16:53 Support #4806: [SCP ID :##2469##] : IBG OFI w1 process report not generated and available at CO...: Fix .sh file on ibg report.
Ask Adhamuddin to test the generate report function.
Root Cause: Required library not... Hafizudin MD
12:39 Support #5268: [SCP ID :##2638##] : Enquiry on IBG crediting on 18 and 23 March 2015: Base of our investigation we found sp for account '001102020947' is return 0. This sp should be return 1 or more reco... Hafizudin MD

April 16, 2015

14:36 Support #5268 (Development / Work In Progress): [SCP ID :##2638##] : Enquiry on IBG crediting on ...: Yap Kah Yan

April 15, 2015

15:30 Support #5268 (Closed - End of life cycle): [SCP ID :##2638##] : Enquiry on IBG crediting on 18 a...: Hi,
Kindly attend below request:... Zahir Abd Latif
11:53 Support #5184: [SCP ID :##2576##] : kfhib19 (HP Proliant DL160 G6) amber light at on of the serve...: Activity had been rescheduled to 14th April 2015,
HPSR brought new 300GB HDD for replacement.
However, when it is ... William Gozali Tan

April 07, 2015

10:22 Support #5255 (Closed - End of life cycle): [SCP ID :##2630##] : BIB SI Execution Process execute...: Issue closed in SCP.
Refer email: Re: [Request ID :##2630##] : BIB SI Execution Process executed on 30/03/2015 Zahir Abd Latif

April 06, 2015

10:39 Support #5205: [SCP ID :##2599##] : Unable to delete SI Transaction - 02 March 2015.: Update from Chee Ping:-
Still under investigate because now their focus on GST.
Now need to wait them finish GST ... Zahir Abd Latif

April 03, 2015

10:17 Support #5255 (Development / Work In Progress): [SCP ID :##2630##] : BIB SI Execution Process exe...: Dear Hafiz,
Kindly assist to update the current status in Redmine.
Refer last email from SCP : Re: [Request ID :#... Zahir Abd Latif
10:09 Support #5184: [SCP ID :##2576##] : kfhib19 (HP Proliant DL160 G6) amber light at on of the serve...: Zahir Abd Latif wrote:
> Update from William:-
>
> Still pending activity.
> User will reschedule the date.
Zahir Abd Latif

April 01, 2015

09:21 Support #5252 (Closed - End of life cycle): [SCP ID :##2626##] : FTT Trx on 25.03.15: Issue closed in SCP.
Refer email: Re: [Request ID :##2626##] : FTT Trx on 25.03.15 Zahir Abd Latif

March 30, 2015

15:50 Support #5255 (Closed - End of life cycle): [SCP ID :##2630##] : BIB SI Execution Process execute...: Hi,
Kindly attend below request:... Zahir Abd Latif

March 27, 2015

16:27 Support #5252 (Pending Customer Feedback): [SCP ID :##2626##] : FTT Trx on 25.03.15: Root cause:
IB_REGISTERED_FTT accepts 125 characters
IB_FTT_TRANSFER accepts 11 characters
for swift code.
Curr... Yap Kah Yan
16:20 Support #5252 (Development / Work In Progress): [SCP ID :##2626##] : FTT Trx on 25.03.15: Ong Wei Kuan

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