Activity
From July 11, 2017 to August 09, 2017
August 09, 2017
- 16:33 Support #7720 (Work Completed-End life cycle): SCP ID :##4019##] : WEBSITE: Board of Directors
- Hi,
Kindly attend below request.
Please add below sentence at Noorur Rahman Abbas Ali Abid profile.
Mr Noor h... - 15:08 Support #7719 (Work Completed-End life cycle): SCP ID :##4018##] : WEBSITE: UPDATE - FINANCING
- Hi,
Kindly attend below request.
A- KFH Murabahah Personal Financing-i Government Employees
1- Financing am... - 15:07 Support #7711 (Work Completed-End life cycle): SCP ID :##4017##] : WEBSITE: KFH Murabahah Person...
- 14:45 Support #7705 (Work Completed-End life cycle): SCP ID :##4016##] : WEBSITE UPLOAD - HIGHLIGHTS
- 12:05 Support #7711 (Work Completed-End life cycle): SCP ID :##4017##] : WEBSITE: KFH Murabahah Person...
- Hi,
Kindly attend below request.
Please change:
a - Financing Amount from 30,000 to RM5,000 instead;
b- Upda... - 09:05 Support #7705 (Work Completed-End life cycle): SCP ID :##4016##] : WEBSITE UPLOAD - HIGHLIGHTS
- Hi,
Kindly attend below request.
Libshara Weekly Winners Announcement:
Title:
WINNER ANNOUNCEMENT : KFH LIB...
August 08, 2017
- 16:24 Support #7704 (Work Completed-End life cycle): SCP ID :##4015##] : DESKMATE: Directory Update 8/...
- Hi,
Kindly attend below request.
1. to move the staff from KL Sentral to Branch Service Support
!https://suppor... - 16:15 Support #7703 (Work Completed-End life cycle): SCP ID :##4014##] : WEBSITE: KFH Malaysia Board Ch...
- Hi,
Kindly attend below request.
to upload the document under Corporate Governance after Memorandum & Articles o... - 15:39 Support #7702 (Work Completed-End life cycle): SCP ID :##4013##] : WEBSITE: MANAGEMENT TEAM
- Hi,
Kindly attend below request.
Please remove Momtaz M. Saif from the management team.
- 15:22 Support #7696 (Work Completed-End life cycle): SCP ID :##4011##] : WEBSITE UPDATE: KFH Mudharabah...
- 11:46 Support #7700 (Work Completed-End life cycle): SCP ID :##4012##] : DESKMATE: Directory Update
- Hi,
Kindly attend below request.
to add the following satff in directory:
Staff ID Name Position Title Locati... - 09:20 Support #7596 (Work Completed-End life cycle): SCP ID :##3978##] : DESKMATE: Staff Referral
August 07, 2017
- 17:35 Support #7678 (Work Completed-End life cycle): SCP ID :##4000##] : DESKMATE: HRD - Performance Ap...
- 17:15 Support #7684 (Work Completed-End life cycle): SCP ID :##4004##] : DESKMATE: Directory Update - S...
- 16:07 Support #7603 (Pending Customer Feedback): SCP ID :##3981##] : CMS Issue - Unable to Approve IBG ...
- Hafiz, Jul 28, 2017 12:32 PM:-...
- 15:55 Support #7681 (Work Completed-End life cycle): SCP ID :##4002##] : DESKMATE: Directory Update
- 15:48 Support #7686 (Work Completed-End life cycle): SCP ID :##4005##] : DESKMATE: Directory Update - S...
- 15:46 Support #7680 (Work Completed-End life cycle): SCP ID :##4001##] : DESKMATE: HRD - Resigned Staff
- 14:36 Support #7696 (Work Completed-End life cycle): SCP ID :##4011##] : WEBSITE UPDATE: KFH Mudharabah...
- Hi,
Kindly attend below request:
Kindly updates the rates (the page can be found here) as follows:
Month In pe... - 14:35 Support #7618 (Work Completed-End life cycle): SCP ID :##3983##] : WEBSITE UPLOAD: HIGHLIGHTS
- waiting them to verify.
- 10:42 Support #7688 (Work Completed-End life cycle): SCP ID :##4007##] : WEBSITE: CoSec - Directors Pro...
- 10:42 Support #7671 (Work Completed-End life cycle): SCP ID :##3997##] : WEBSITE UPLOAD
- 10:41 Support #7690 (Work Completed-End life cycle): SCP ID :##4009##] : WEBSITE NOTIFICATION: REMOVE
- 10:34 Support #7692 (Closed - End of life cycle): SCP ID :##4010##] : CIB SI Consumer Execution Process...
- Hi,
Kindly attend below request:
FYI, we have 1 CIB SI error yesterday. Could you help to provide the CIB SI tran... - 09:44 Support #7690 (Work Completed-End life cycle): SCP ID :##4009##] : WEBSITE NOTIFICATION: REMOVE
- Hi,
Kindly attend below request:
Please remove attached link:
Here
Title:
Notification to all our Autom... - 09:13 Support #7645 (Closed - End of life cycle): SCP ID :##3989##] : IBG Recon W3 Fail - 01/08/2017
- Hafiz, Aug 2, 2017 10:40 AM:-...
August 04, 2017
- 16:46 Support #7571 (Closed - End of life cycle): [SCP ID :##3955##] : Unable to cancel IBG (corus)
- Issue closed in SCP.
- 16:32 Support #7688 (Work Completed-End life cycle): SCP ID :##4007##] : WEBSITE: CoSec - Directors Pro...
- Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/v2/contentView.do?contentTypeId=3000&displayPage=%2F... - 16:04 Support #7686 (Work Completed-End life cycle): SCP ID :##4005##] : DESKMATE: Directory Update - S...
- Hi,
Kindly attend below request:
1. to move the staff to new department and location
2. to remove current teleph... - 15:37 Support #7684 (Work Completed-End life cycle): SCP ID :##4004##] : DESKMATE: Directory Update - S...
- Hi,
Kindly attend below request:
to upload the staff photo, the image is shared in \\10.20.8.132\share doc\Azli C... - 15:32 Support #7683 (Work Completed-End life cycle): SCP ID :##4003##] : DESKMATE: Directory Update - N...
- Hi,
Kindly attend below request:
to update the following staff in directory, all photos are saved in \\10.20.8.13... - 15:10 Support #7681 (Work Completed-End life cycle): SCP ID :##4002##] : DESKMATE: Directory Update
- Hi,
Kindly attend below request:
No. Staff ID Name Current Location New Location New Department
1 11-1166 Norash... - 15:07 Support #7680 (Work Completed-End life cycle): SCP ID :##4001##] : DESKMATE: HRD - Resigned Staff
- Hi,
Kindly attend below request:
to remove the following staff from directory:
No. Staff No. Name Department
... - 12:56 Support #7675 (Work Completed-End life cycle): SCP ID :##3999##] : DESKMATE: HR Circulars > Ci...
- 12:17 Support #7678 (Work Completed-End life cycle): SCP ID :##4000##] : DESKMATE: HRD - Performance Ap...
- Hi,
Kindly attend below request:
1. to remove the existing form
!https://support.penril.net/inlineimages/WorkOrd... - 10:23 Support #7675 (Work Completed-End life cycle): SCP ID :##3999##] : DESKMATE: HR Circulars > Ci...
- Hi,
Kindly attend below request:
1. to create new folder and name it 2017
!https://support.penril.net/inlineimag...
August 03, 2017
- 17:00 Support #7674 (Pending Review): SCP ID :##3998##] : TAC received in 2 minutes
- Based on my investigation, this slowness is caused by MK response much more slower than before, it took around 25-45 ...
- 16:34 Support #7674 (Closed - End of life cycle): SCP ID :##3998##] : TAC received in 2 minutes
- Hi,
Kindly attend below request:... - 13:33 Support #7671 (Work Completed-End life cycle): SCP ID :##3997##] : WEBSITE UPLOAD
- Hi,
Kindly attend below request:
Please upload at KFH Website - board of directors (profile)
Image as attached... - 10:38 Support #7594 (Work Completed-End life cycle): SCP ID :##3976##] : WINNER ANNOUNCEMENT : KFH LIBS...
- 10:35 Support #7619 (Work Completed-End life cycle): SCP ID :##3984##] : DESKMATE UPLOAD [URGENT]
- 10:35 Support #7586 (Work Completed-End life cycle): [SCP ID :##3967##] : WEBSITE: Request to shorten U...
- 10:34 Support #7595 (Work Completed-End life cycle): SCP ID :##3977##] : DESKMATE: Directory Update - BPA
- 10:33 Support #7599 (Work Completed-End life cycle): SCP ID :##3979##] : DESKMAT UPLOAD
- 10:31 Support #7583 (Work Completed-End life cycle): [SCP ID :##3964##] : WEBSITE: DEBOT CARD-i Promotion
- 10:27 Support #7545 (Closed - End of life cycle): [SCP ID :##3928##] : WEBSITE: Landing Page - KFH Libs...
- Issue closed in SCP.
- 10:25 Support #7545: [SCP ID :##3928##] : WEBSITE: Landing Page - KFH Libshare Account-i Weekly (week 9...
- Done....
- 09:32 Support #7623 (Pending Customer Feedback): SCP ID :##3987##] : SI FTT August 2017 onwards
- Hafiz, Jul 31, 2017 02:26 PM:-...
- 09:28 Support #7571 (Pending Customer Feedback): [SCP ID :##3955##] : Unable to cancel IBG (corus)
- Jeng Wei, Jul 26, 2017 12:03 PM:-...
August 02, 2017
- 14:58 Support #7658 (Closed - End of life cycle): SCP ID :##3993##] : Invalid TAC
- Hi,
Kindly attend below request.
Please help to investigate on invalid TAC. We have received quite a number for ... - 09:20 Support #7648 (Closed - End of life cycle): SCP ID :##3991##] : CMS Labuan Issue - 31/07/2017
- Hi,
Kindly attend below request:
There's one reported issue for CMS Labuan on 31/07/2017. CPO did not received th...
August 01, 2017
- 17:25 Support #7645 (Closed - End of life cycle): SCP ID :##3989##] : IBG Recon W3 Fail - 01/08/2017
- Hi,
Kindly attend below request:
Received an email from IBG operation informing on the IBG Recon W3 was fail and ...
July 31, 2017
- 12:16 Support #7623 (Closed - End of life cycle): SCP ID :##3987##] : SI FTT August 2017 onwards
- Hi,
Kindly attend below request:
Please prepare the script to extract active SI transaction for FTT from 1st Augu... - 11:48 Support #7343 (Closed - End of life cycle): [SCP ID :##3756##] : Cannot perform Instant Transfer ...
- Norashikin, Jul 31, 2017 11:43 AM:-...
- 11:32 Support #7620 (Closed - End of life cycle): SCP ID :##3985##] : KFHMB Page Error
- Hi,
Kindly attend below request.
Please help to check as we encountered error page when click at 'PDPA' and 'Loca... - 11:11 Support #7619 (Work Completed-End life cycle): SCP ID :##3984##] : DESKMATE UPLOAD [URGENT]
- Hi,
Kindly attend below request.
To upload KFH & Banking Subsidiaries Activities (Deskmate) for July 1 -15 2017
... - 11:00 Support #7618 (Work Completed-End life cycle): SCP ID :##3983##] : WEBSITE UPLOAD: HIGHLIGHTS
- Hi,
Kindly attend below request.
Title:
WINNER ANNOUNCEMENT : KFH LIBSHARA ACCOUNT-i WEEKLY (WEEK 12) WINNERS
...
July 28, 2017
- 09:41 Support #7614 (Closed - End of life cycle): SCP ID :##3982##] : IBG OFI Window 1, 2 - 28072017
- Hi,
Kindly attend below request.
Please advice on contigency step to process window 1 and window2 as no job trigg...
July 27, 2017
- 16:22 Support #7603 (Closed - End of life cycle): SCP ID :##3981##] : CMS Issue - Unable to Approve IBG...
- Hi,
Kindly attend below request.... - 11:19 Support #7473 (Closed - End of life cycle): [SCP ID :##3861##] : SQL query for Internet Transacti...
- Jeng Wei, May 25, 2017 11:36 AM:-...
- 11:18 Support #7471 (Closed - End of life cycle): [SCP ID :##3859##] : PND W5 files dated 22/05/2017 ma...
- Hafiz, May 23, 2017 02:59 PM:-...
- 09:41 Support #7578 (Closed - End of life cycle): [SCP ID :##3960##] : Request to shorten URL in KFH We...
- Issue closed in SCP.
- 09:40 Support #7540 (Closed - End of life cycle): [SCP ID :##3915##] : ||Unable to access CMS KFHMB & K...
- Issue closed in SCP.
- 09:39 Support #7568 (Closed - End of life cycle): [SCP ID :##3952##] : KFH Malaysia IB System Availability
- Issue closed in SCP.
July 26, 2017
- 10:45 Support #7599 (Work Completed-End life cycle): SCP ID :##3979##] : DESKMAT UPLOAD
- Hi,
Kindly attend below request.
Please upload files to below direction:
Deskmate - Latest News
Title: Eng...
July 25, 2017
- 16:48 Support #7596 (Work Completed-End life cycle): SCP ID :##3978##] : DESKMATE: Staff Referral
- Hi,
Kindly attend below request.
to change/amend under Refer to as follow:
!https://support.penril.net/inline... - 15:06 Support #7595 (Work Completed-End life cycle): SCP ID :##3977##] : DESKMATE: Directory Update - BPA
- Hi,
Kindly attend below request.
to update the
a. ADD ON: AKMAL HUDA FADZIL (12-1414) with new EXT: 0698
b. R... - 11:56 Support #7594 (Work Completed-End life cycle): SCP ID :##3976##] : WINNER ANNOUNCEMENT : KFH LIBS...
- Hi,
Kindly attend below request.
WINNER ANNOUNCEMENT : KFH LIBSHARA ACCOUNT-i WEEK 11 WINNERS
Congratulations t... - 10:51 Support #7588 (Pending Customer Feedback): [SCP ID :##3970##] : Company cant view pending transa...
- Hafiz, Jul 24, 2017 04:20 PM:-
Salam Ashikin/Shahrul
!https://support.penril.net/inlineimages/WorkOrder/Jul2017... - 10:27 Support #7568 (Pending Customer Feedback): [SCP ID :##3952##] : KFH Malaysia IB System Availability
- Norashikin, Jul 18, 2017 09:22 AM:-...
- 10:16 Support #7540 (Pending Customer Feedback): [SCP ID :##3915##] : ||Unable to access CMS KFHMB & KF...
- Chee Ping, 06/22/2017 04:15 PM:-
Root Cause:
Based on the log files given, we found out that BIB and BIB labuan ...
July 24, 2017
- 15:55 Support #7591 (Closed - End of life cycle): SCP ID :##3973##] : DESKMATE: Layout Change
- Hi,
Kindly attend below request:
to remove new hire from Home page and replace with KFH Malaysia Bulletin, sample... - 10:48 Support #7588 (Closed - End of life cycle): [SCP ID :##3970##] : Company cant view pending trans...
- Hi Hafiz,
Kindly attend below request.
... - 10:41 Task #7587 (Closed - End of life cycle): [SCP ID :##3969##] : Inquiry on IB Services
- Hi Hafiz,
Kindly attend below inquiry....
July 21, 2017
- 09:42 Support #7578 (Pending Customer Feedback): [SCP ID :##3960##] : Request to shorten URL in KFH Web...
- Jul 18, 2017 03:10 PM:-...
- 09:32 Support #7557 (Closed - End of life cycle): [SCP ID :##3942##] : EPF Report Missing - 07072017
- Issue closed in SCP.
- 09:32 Support #7558 (Closed - End of life cycle): [SCP ID :##3943##] : WEBSITE UPLOAD
- Issue closed in SCP.
July 20, 2017
- 15:50 Support #7586 (Work Completed-End life cycle): [SCP ID :##3967##] : WEBSITE: Request to shorten U...
- Hi,
Kindly attend below request:
Please shorten below link:
http://www.kfh.com.my/kfhmb/v2/contentView.do?cont... - 15:26 Support #7584 (Work Completed-End life cycle): [SCP ID :##3965##] : WEBSITE REMOVE - Discount and...
- 14:52 Support #7575 (Work Completed-End life cycle): [SCP ID :##3958##] : FILE REPLACEMENT_WEBSITE
- 14:51 Support #7581 (Work Completed-End life cycle): [SCP ID :##3962##] : DESKMATE: UPLOAD
- 14:50 Support #7574 (Work Completed-End life cycle): [SCP ID :##3957##] : UNIT TRUST LIST UPDATE
- 14:47 Support #7577 (Work Completed-End life cycle): [SCP ID :##3959##] : DESKMATE UPLOAD [URGENT]
- 13:04 Support #7584 (Work Completed-End life cycle): [SCP ID :##3965##] : WEBSITE REMOVE - Discount and...
- Hi,
Kindly attend below request:
Please remove below:
1- himalaya;
2- sunway putra hotel
3- cosry
4- tucz
... - 11:46 Support #7583 (Work Completed-End life cycle): [SCP ID :##3964##] : WEBSITE: DEBOT CARD-i Promotion
- Hi,
Kindly attend below request:
To remove
1. GNC Livewell
2,#KFHSNAP2WIN
3.Activate & Win
4. Swipe & Win II
... - 10:02 Support #7580 (Dropped-End of life cycle): [SCP ID :##3962##] : DESKMATE: UPLOAD
- Duplicate with Redmine ID 7581.
- 09:57 Support #7581 (Work Completed-End life cycle): [SCP ID :##3962##] : DESKMATE: UPLOAD
- Hi please upload file attached at deskmate - news - kfh & banking subsidiaries activities - title: 16 - 30 June 2017 ...
- 09:56 Support #7580 (Dropped-End of life cycle): [SCP ID :##3962##] : DESKMATE: UPLOAD
- Hi,
Kindly attend below request.
Hi please upload file attached at deskmate - news - kfh & banking subsidiaries ...
July 18, 2017
- 10:30 Support #7557 (Pending Customer Feedback): [SCP ID :##3942##] : EPF Report Missing - 07072017
- New patches is ready to deploy to STG server. Please get new patches from below path.
//10.20.8.35/internetbanking/2... - 09:45 Support #7578 (Closed - End of life cycle): [SCP ID :##3960##] : Request to shorten URL in KFH We...
- Hi,
Kindly attend below request:
There is a request from user to create a new link and by clicking the new link, ... - 09:39 Support #7542 (Closed - End of life cycle): [SCP ID :##3925##] : CIB SI Consumer Execution Proce...
- Base of data, Transaction for '201706280003335195' has been deleted by user after si executed.
Issue closed in SCP. - 09:37 Support #7556 (Closed - End of life cycle): [SCP ID :##3941##] : Unable to unlock CMS Account
- Updated by Norashikin, Jul 18, 2017 09:33 AM:-...
July 17, 2017
- 16:21 Support #7577 (Work Completed-End life cycle): [SCP ID :##3959##] : DESKMATE UPLOAD [URGENT]
- Hi,
Kindly attend below request:
DESKMATE BANNER
Please remove banner no. 1 (KFH Staff Campaign Swipe for Raya... - 10:17 Support #7399 (Closed - End of life cycle): [SCP ID :##3802##] : DESKMATE: We Are One - Group Cam...
- This CR has been canceled.
Issue closed in SCP. - 10:16 Support #7209 (Closed - End of life cycle): [SCP ID :##3679##] : DESKMATE: Staff Incentive Progra...
- Updated by Athira, Jul 12, 2017 03:53 PM-...
- 10:11 Support #7575 (Work Completed-End life cycle): [SCP ID :##3958##] : FILE REPLACEMENT_WEBSITE
- Hi,
Kindly attend below request.
Please use this (as attached) general deposit terms and conditions that should ... - 10:11 Support #7561 (Work Completed-End life cycle): [SCP ID :##3945##] : WEBSITE UPLOAD: LATEST PROMOTION
- 10:09 Support #7573 (Work Completed-End life cycle): [SCP ID :##3956##] : WEBSITE BANNER
- 09:50 Support #7574 (Work Completed-End life cycle): [SCP ID :##3957##] : UNIT TRUST LIST UPDATE
- Hi,
Kindly attend below request.
Please update the list of Islamic Unit Trust Funds at KFH website.
Link as b...
July 14, 2017
- 15:17 Support #7573 (Work Completed-End life cycle): [SCP ID :##3956##] : WEBSITE BANNER
- Hi,
Kindly attend below request.
Please upload visual - samsung to banner website. - 09:53 Support #7570 (Work Completed-End life cycle): [SCP ID :##3954##] : DESKMATE: Directory Update
- Done on the same date.
- 09:52 Support #7567 (Work Completed-End life cycle): SCP ID :##3951##] : WEBSITE: HIGHLIGHT
- Done on the same date,
Waiting for deployment on 14/7/2017 night.
July 13, 2017
- 15:30 Support #7571 (Closed - End of life cycle): [SCP ID :##3955##] : Unable to cancel IBG (corus)
- Hi,
Kindly attend below request.
Please help to check on why user unable to cancel IBG transaction at Corus.
A... - 12:14 Support #7570 (Work Completed-End life cycle): [SCP ID :##3954##] : DESKMATE: Directory Update
- Hi,
Kindly attend below request.
http://deskmate.kfh.com.my/index.php?option=com_contact&view=category&catid=346... - 09:20 Support #7568 (Closed - End of life cycle): [SCP ID :##3952##] : KFH Malaysia IB System Availability
- Hi,
Kindly attend below request.
We received concern from server admin team regarding the IB instance stability ...
July 12, 2017
- 17:43 Support #7567 (Work Completed-End life cycle): SCP ID :##3951##] : WEBSITE: HIGHLIGHT
- Hi,
Kindly attend below request.
Hi Please upload file at WEBSITE - Highlights
Alternatively please advise wh... - 11:39 Support #7560 (Work Completed-End life cycle): [SCP ID :##3944##] : DESKMATE: Resigned Staff
- 11:36 Support #7549 (Work Completed-End life cycle): [SCP ID :##3933##] : Financial Results
- Done on the same date.
- 11:34 Support #7544 (Work Completed-End life cycle): [SCP ID :##3927##] : WEBSITE: KFH Libshara Account...
- 11:34 Support #7543 (Work Completed-End life cycle): [SCP ID :##3926##] : WEBSITE: KFH Libshara Account...
- 11:33 Support #7558 (Pending Prod Deployment): [SCP ID :##3943##] : WEBSITE UPLOAD
- Sent patch on 11/07/2017.
- 11:31 Support #7548 (Work Completed-End life cycle): [SCP ID :##3932##] : Replace PF Landing Page image
- 11:30 Support #7555 (Work Completed-End life cycle): [SCP ID :##3940##] : UPLOAD WEBSITE: WAVE & WIN Ma...
- 11:30 Support #7550 (Work Completed-End life cycle): [SCP ID :##3934##] : Please remove the Eid Banner ...
- 11:29 Support #7564 (Work Completed-End life cycle): [SCP ID :##3948##] : DESKMATE UPLOAD [URGENT]
- 09:21 Support #7564 (Work Completed-End life cycle): [SCP ID :##3948##] : DESKMATE UPLOAD [URGENT]
- Hi,
Kindly attend below request.
Please upload File: 120717_IslamicBusinessFinance_EnhancingTrust at deskmate - ... - 09:18 Support #7563 (Closed - End of life cycle): [SCP ID :##3947##] : TSV Email did not received IB000...
- Hi,
Kindly attend below request.
Please check as no email notification received by CPO for one of the Labuan tra...
July 11, 2017
- 17:06 Support #7562 (Closed - End of life cycle): [SCP ID :##3946##] : IBG Error but Account Debited
- Hi,
Kindly attend below request.
Please assist urgently. We received one complaint from customer that performed ... - 15:20 Support #7561 (Work Completed-End life cycle): [SCP ID :##3945##] : WEBSITE UPLOAD: LATEST PROMOTION
- Hi,
Kindly attend below request.
Please upload file to
1- Latest Promotion (visual only - the visual to link... - 12:26 Support #7560 (Work Completed-End life cycle): [SCP ID :##3944##] : DESKMATE: Resigned Staff
- Hi,
Kindly attend below request.
to remove staff from directory
Staff No. Name Department
16-1517 Mohamed Fari...
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