Activity

From July 03, 2018 to August 01, 2018

July 20, 2018

15:05 Support #8711 (Closed - End of life cycle): SCP ID :##4654##] : CORPORATE WEBSITE: FPX CAMPAIGN: Hi,
Kindly attend below request.
Kindly upload the FPX campaign's banner in the corporate website as follows:
!h... Zahir Abd Latif
10:45 Support #8709 (Closed - End of life cycle): SCP ID :##4652##] : URGENT: New website teaser banner: Hi,
Kindly attend below request.
Kindly upload the new website teaser banner as the first running banner in the c... Zahir Abd Latif
09:28 Support #8707 (Closed - End of life cycle): SCP ID :##4650##] : PIDM list of insured products: Hi,
Kindly attend below request.
Urgently requesting if you could fix the name at the PIDM list of insured produc... Zahir Abd Latif

July 19, 2018

16:11 Support #8706 (Closed - End of life cycle): SCP ID :##4649##] : Corporate Website and Deskmate U...: Hi,
Kindly attend below request.
1) Kindly replace Dilip's profile with Gary's in KFH Malaysia Website and Deskma... Zahir Abd Latif

July 18, 2018

11:33 Support #8703 (Closed - End of life cycle): SCP ID :##4647##] : Invalid DB Object: Hi,
Kindly attend below request.
Please check whether below objects are still used since our DBA detected there a... Zahir Abd Latif

July 17, 2018

16:37 Support #8700 (Closed - End of life cycle): SCP ID :##4645 ##] : Deskmate Update: End Of Employement: Hi Hafiz,
Kindly attend below request.
Kindly update the deskmate staff directory by removing the staff details a... Nurul Akmal

July 13, 2018

10:48 Support #8689 (Closed - End of life cycle): SCP ID :##4637##] : BVMC Labuan (bibl): Request step ...: Lizah,Jul 13, 2018 09:47 AM:-
Issue:
Unable to grant the user to the requested menu
Solution:
Login using Zar... Zahir Abd Latif
09:39 Support #8680 (Closed - End of life cycle): SCP ID :##4636##] : WINNER ANNOUNCEMENT: KFH MURABAHA...: Issue closed in SCP. Zahir Abd Latif
09:39 Support #8679 (Closed - End of life cycle): SCP ID :##4635##] : Updated Debit Card i 2018: Issue closed in SCP. Zahir Abd Latif
09:38 Support #8670 (Closed - End of life cycle): SCP ID :##4628##] : Remove file from desktop: Issue closed in SCP. Zahir Abd Latif
09:36 Support #8691 (Closed - End of life cycle): SCP ID :##4639##] : Labuan Report Issue - IBSCR105 & ...: Hi,
Kindly attend below request.
We have revert IBSCR105 & IBSCR110 deployment since there are missing fields for... Zahir Abd Latif
09:35 Support #8690 (Closed - End of life cycle): SCP ID :##4638##] : [CMS Labuan - SMS PIN] Customer (...: Hi,
Kindly attend below request.
We have noticed that our customers (CMS Labuan) as below HP numbers were failed ... Zahir Abd Latif
09:33 Support #8689 (Closed - End of life cycle): SCP ID :##4637##] : BVMC Labuan (bibl): Request step ...: Hi,
Kindly attend below request.
As spoken to Hafiz, we need to grant BVMC Labuan (bibl) user with below menu. We... Zahir Abd Latif

July 12, 2018

17:37 Support #8670 (Pending Customer Feedback): SCP ID :##4628##] : Remove file from desktop: Done Lizahwati Basirun
17:37 Support #8679 (Pending Customer Feedback): SCP ID :##4635##] : Updated Debit Card i 2018: Done. Lizahwati Basirun
17:36 Support #8680 (Pending Customer Feedback): SCP ID :##4636##] : WINNER ANNOUNCEMENT: KFH MURABAHAH...: Done. Lizahwati Basirun

July 11, 2018

15:59 Support #8680 (Closed - End of life cycle): SCP ID :##4636##] : WINNER ANNOUNCEMENT: KFH MURABAHA...: Hi,
Kindly attend below request.
Kindly remove the previous KFH Murabahah Personal Financing-i and KFH Murabahah ... Zahir Abd Latif
15:24 Support #8679 (Closed - End of life cycle): SCP ID :##4635##] : Updated Debit Card i 2018: Hi,
Kindly attend below request.
Kindly update the Debit Card-i PDS in the corporate website as follows:
Link ... Zahir Abd Latif
11:41 Support #8676 (Closed - End of life cycle): SCP ID :##4632##] : Unable to bring up instance in DR: Hi,
Kindly attend below request:
Need your help to check on issue encountered in DR whereby we unable to bring up... Zahir Abd Latif
11:39 Support #8675 (Closed - End of life cycle): SCP ID :##4631##] : IBG Transfer via CMS | AYMAR CREA...: Hi,
Kindly attend below request:
Received a call from customer regarding his IBG transaction on 07/07/2018, unf... Zahir Abd Latif
11:01 Support #8674 (Closed - End of life cycle): SCP ID :##4630##] : Sun Storage Tek 2530 - request ad...: Hi,
Kindly attend below request:
Our DBA request to add storage disk at Production as they complained the mount p... Zahir Abd Latif

July 10, 2018

09:22 Support #8670 (Closed - End of life cycle): SCP ID :##4628##] : Remove file from desktop: Hi,
Kindly attend below request:
Kindly remove the following documents from the Deskmate in the links below:
L... Zahir Abd Latif

July 09, 2018

15:50 Support #8668 (Closed - End of life cycle): SCP ID :##4626##] : KFH Online issue - Unable to rese...: Customer had retried and able to reset her security answer in KFH online.
Issue closed in SCP. Zahir Abd Latif
11:25 Support #8669 (Closed - End of life cycle): SCP ID :##4627##] : URGENT: Removal of Julio's detail...: Hi,
Kindly attend below request:
Kindly replace Julio's details on Corporate Website (picture and write up) and ... Zahir Abd Latif
10:57 Support #8668 (Closed - End of life cycle): SCP ID :##4626##] : KFH Online issue - Unable to rese...: Hi,
Kindly attend below request:
Below customer details are as follows:

I/C No : 8402151051... Zahir Abd Latif
09:45 Support #8667 (Closed - End of life cycle): SCP ID :##4625##] : unsuccessful KFH Online registration: Hi,
Kindly attend below request:
We received a call from customer regarding his unsuccessful KFH Online registrat... Zahir Abd Latif
09:29 Support #8654 (Closed - End of life cycle): SCP ID :##4618##] : System Maintanence: Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif
09:27 Support #8630 (Closed - End of life cycle): SCP ID :##4605##] : CORUS Security Setting and List o...: Chee Ping, Jun 25, 2018 01:48 PM:-
Please find my reply below.
1. Where can I find the security setting i... Zahir Abd Latif
09:25 Support #8629 (Closed - End of life cycle): SCP ID :##4604##] : BVMC Security Setting and List of...: Chee Ping, Jun 25, 2018 02:03 PM:-
Please find my reply below.
1. Where can I find the security setting i... Zahir Abd Latif
09:21 Support #8615 (Closed - End of life cycle): [SCP ID :##4597##] : Mplus Rates (May 2018): Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif
09:20 Support #8653: SCP ID :##4617##] : Deskmate Update: Corporate Banking Directory: Dear Hafiz/Athira,
May I know the status update of this request?
Has it done yet?
Kindly update.
Thanks. Zahir Abd Latif
09:18 Support #8645 (Closed - End of life cycle): SCP ID :##4615##] : Sure CASA tnC: Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif

July 06, 2018

15:12 Support #8660 (Closed - End of life cycle): SCP ID :##4622##] : Log Access: Hi,
Kindly attend below request:
Please help to change permission for users other than owner to able to copy an... Zahir Abd Latif
10:10 Support #8658 (Closed - End of life cycle): SCP ID :##4620##] : SI Scheduler Error - 06072018: Hi,
Kindly attend below request:
Please help to check why the SI Sheduler notification giving error status while ... Zahir Abd Latif

July 04, 2018

14:18 Support #8655 (Closed - End of life cycle): SCP ID :##4619##] : IBG issue : Bulk Payment Transfer...: Hi,
Kindly attend below request:
IBG Bulk Payment performed on 26/06/2018 amount of RM 3,660.01 & 27/06/2018 amo... Zahir Abd Latif

July 03, 2018

17:44 Support #8654 (Closed - End of life cycle): SCP ID :##4618##] : System Maintanence: Hi,
Kindly attend below request:
Kindly upload the system maintenance notification image in the highlight section... Zahir Abd Latif
16:10 Support #8653 (Closed - End of life cycle): SCP ID :##4617##] : Deskmate Update: Corporate Bankin...: Hi,
Kindly attend below request:
Kindly update Corporate Banking directory in our deskmate as follows:
NO NAME... Zahir Abd Latif
11:42 Support #8634 (Closed - End of life cycle): SCP ID :##4608##] : WINNER ANNOUNCEMENT : KFH LIBSHAR...: Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif
11:40 Support #8645 (Closed - End of life cycle): SCP ID :##4615##] : Sure CASA tnC: Hi,
Kindly attend below request:
Kindly update the Sure CASA terms and conditions as existing file on the corpora... Zahir Abd Latif

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B - Production Support » KFH Support

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