Activity

From February 16, 2019 to March 17, 2019

16:47 Support #9774 (Closed - End of life cycle): SCP ID :##4900##] : Error to make transaction to own ...: Hi,
Kindly attend below request:
Customer claimed that he unable to perform Own Account Transfer from his KFH Sur... Zahir Abd Latif

09:09 Support #9687 (Pending Customer Feedback): SCP ID :##4892##] : BIB Labuan did not send data addre...: Possible sender address 2 did not return from Core or customer remove the address since the field is optional.
Pendi... Yap Kah Yan

15:56 Support #9719 (Closed - End of life cycle): SCP ID :##4898##] : Deskmate Update: End Of Employeme...: Hi,
Kindly attend below request:
Kindly update the Deskmate staff directory as follow:
1) Kindly remove the st... Zahir Abd Latif

15:22 Support #9677 (Closed - End of life cycle): SCP ID :##4889##] : Unable to make changers in standi...: Hi,
Kindly attend below request:
User having issue to access the pre-set Standing Instruction,KFH Online automati... Zahir Abd Latif

10:31 Support #9605 (Closed - End of life cycle): SCP ID :##4882##] : IBG DR - host is running on outda...: Hi,
Kindly attend below request:
The affected host is running on outdated HP System Management Homepage which is ... Zahir Abd Latif
10:26 Support #9604 (Closed - End of life cycle): SCP ID :##4881##] : Transaction Missing (FPX CMS): Hi,
Kindly attend below request:
Kindly assist to check why the record not found in the approval list for one par... Zahir Abd Latif

16:02 Support #9591 (Closed - End of life cycle): SCP ID :##4880##] : Deskmate Update : Technology & In...: Hi,
Kindly attend below request:
Technology and Innovation DIvision has been split into two Separate Divisions as... Zahir Abd Latif

10:41 Support #9566 (Closed - End of life cycle): SCP ID :##4879##] : Two Instruction From Internet Ban...: Hi,
Kindly attend below request:
RnC Department has been highlight to us regarding if customer performed FTT tran... Zahir Abd Latif
09:50 Support #9564 (Closed - End of life cycle): SCP ID :##4878##] : VAPT Findings - Credit Card: Hi,
Kindly attend below request:
Please find the findings on Credit Card Pentest. Some findings might be due to e... Zahir Abd Latif

16:51 Support #9543 (Closed - End of life cycle): SCP ID :##4876##] : Deskmate Update : Staff Directory: Hi,
Kindly attend below request:
Kindly update Staff Directory in the deskmate as follows:
Corporate Banking... Zahir Abd Latif
11:00 Support #8842: SCP ID :##4778##] : [KFH Online - SI] Unable to Cancel E-Standing Instruction thro...: Lizahwati, Feb 13, 2019 05:49 PM:-
The issue has been resolved. Details as below:
Issue:
Unable to cancel or... Zahir Abd Latif
09:53 Support #9536 (Closed - End of life cycle): SCP ID :##4873##] : Findings : PCI DSS not comply - C...: Hi,
Kindly attend below request:
Please find the findings for item F (20) in which our credit card engine log doe... Zahir Abd Latif
09:14 Support #9535 (Closed - End of life cycle): SCP ID :##4872##] : E-banking vapt finding: Hi,
Kindly attend below request:
Please find the attached VAPT findings on e-banking assesment, kindly refer to h... Zahir Abd Latif

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