Activity
From February 13, 2021 to March 14, 2021
March 12, 2021
- 10:30 Support #11583 (Closed - End of life cycle): [SCP ID :##5783##] : Deskmate Update : DOA
- Issue closed in SCP.
- 10:30 Support #11566 (Closed - End of life cycle): [SCP ID :##5776##] : Compliance Review Assessment - RPP
- Kah Yan, Mar 4, 2021 04:32 PM:-...
- 10:27 Support #11489 (Closed - End of life cycle): [SCP ID :##5720##] : BVMC Report Query
- Hafiz, Mar 4, 2021 06:34 PM:-...
March 11, 2021
- 09:52 Support #11583 (Pending Customer Feedback): [SCP ID :##5783##] : Deskmate Update : DOA
- Updating by Kahyan on March 10, 2021. Waiting for KFH feedback.
March 10, 2021
- 18:29 Support #11584 (Closed - End of life cycle): [SCP ID :##5784##] : KFHOnline/CMS not Accessible
- Hi,
Kindly attend below request:-
Currently KFHOnline / CMS is not accessible from outside. From network trace, t... - 11:14 Support #11583 (Closed - End of life cycle): [SCP ID :##5783##] : Deskmate Update : DOA
- Hi,
Kindly attend below request:-
Kindly replace the existing retail banking DOA document with the new one as fol... - 09:00 Support #11567 (Closed - End of life cycle): [SCP ID :##5777##] : AML/CFT Directory
- Issue closed in SCP.
March 09, 2021
- 17:35 Change #11501 (Development / Work In Progress): [SCP ID :##5726##] : Collection Agent File - Tabu...
- Waiting for PO and SP from KFH before can start the development.
- 17:34 Support #11567 (Pending Customer Feedback): [SCP ID :##5777##] : AML/CFT Directory
- Done update as requested by the customer. Pending feedback from them.
March 05, 2021
- 15:21 Support #11567 (Closed - End of life cycle): [SCP ID :##5777##] : AML/CFT Directory
- Hi,
Kindly attend below request:-
Please update the KFH Malaysia>Compliance>AML/CFT Directory as follows:
... - 11:03 Support #11353: [SCP ID :##5630##] : KFHOnline Post Implementation Issue: Drop down menu not refl...
- Patch Migrated to Production = 27-Nov-2020
- 10:54 Support #11396: [SCP ID :##5663##] : Bene Name Truncated For Beneficiariy DuitNow Maintenance (ad...
- Patch Migrated to Production = 05/03/2021.
- 10:50 Support #11395: [SCP ID :##5662##] : Staff SI Fee for DuitNow
- Patch Migrated to Production = 05/03/2021.
March 04, 2021
- 13:57 Support #11566 (Closed - End of life cycle): [SCP ID :##5776##] : Compliance Review Assessment - RPP
- Dear Hafiz,
Kindly attend below request....
March 03, 2021
- 10:11 Support #11495 (Closed - End of life cycle): [SCP ID :##5722##] : kfhib06 -two times server sudde...
- Dav Tan, 22 February, 2021:-...
- 10:06 Support #11558 (Closed - End of life cycle): [SCP ID :##5768##] : Deskmate Update : End of employ...
- Done by Lizah as per request.
Issue closed in SCP.
March 02, 2021
- 17:00 Support #11563 (Closed - End of life cycle): [SCP ID :##5773##] : Unable to Receive TAC SMS
- Hi,
Kindly attend below request:-
We received request to change customer phone number.
But after updating the ac... - 14:45 Support #11548 (Closed - End of life cycle): [SCP ID :##5759##] : Wrong DuitNow Type sent to Powe...
- Hafiz, Feb 26, 2021 06:01 PM:-...
- 13:07 Support #11562 (Closed - End of life cycle): [SCP ID :##5772##] : BIB monthly report not availabl...
- Hi,
Kindly attend below request:-
BIB monthly report not available in BVMC but exist in server
!https://suppor...
February 26, 2021
- 17:33 Support #11558 (Closed - End of life cycle): [SCP ID :##5768##] : Deskmate Update : End of employ...
- Hi,
Kindly attend below request:-
Please update the following staff details:
No.
Staff No.
Name
Posit...
February 25, 2021
- 10:49 Enhancement #11556 (Development / Work In Progress): [SCP ID :##5765##] : IBG Enhancement
- Dear Hafiz,
Please proceed with the enhancement. The details as follow:
+*Issues:*+
# Human mistake - Did not ...
February 24, 2021
- 17:15 Enhancement #11556 (Closed - End of life cycle): [SCP ID :##5765##] : IBG Enhancement
- Hi,
Kindly attend below request:-
Request for IBG Enhancement
February 23, 2021
- 09:29 Support #11543 (Closed - End of life cycle): [SCP ID :##5757##] : Bulk Payment Issue
- Issue closed in SCP.
- 09:27 Support #11513 (Closed - End of life cycle): [SCP ID :##5737##] : OFI - Incorrect Name
- Issue closed in SCP.
February 22, 2021
- 11:46 Support #11548 (Closed - End of life cycle): [SCP ID :##5759##] : Wrong DuitNow Type sent to Powe...
- Hi,
Kindly attend below request:-
Please check on below transaction as we received complaint on unable to proceed...
February 19, 2021
- 15:31 Support #11513 (Pending Customer Feedback): [SCP ID :##5737##] : OFI - Incorrect Name
- Kah Yan, Feb 18, 2021 05:28 PM:-...
- 15:28 Support #11543 (Pending Customer Feedback): [SCP ID :##5757##] : Bulk Payment Issue
- Kah Yan, Feb 18, 2021 05:28 PM:-...
- 15:24 Support #11544 (Closed - End of life cycle): [SCP ID :##5758##] : JomPAY Error
- Issue closed in SCP.
- 15:24 Support #11536 (Closed - End of life cycle): [SCP ID :##5752##] : KFHOnline & CMS Website Cookies
- Issue closed in SCP.
February 18, 2021
- 14:54 Support #11544 (Pending Customer Feedback): [SCP ID :##5758##] : JomPAY Error
- Kah Yan, Feb 18, 2021 01:33 PM:-...
- 14:49 Support #11536 (Pending Customer Feedback): [SCP ID :##5752##] : KFHOnline & CMS Website Cookies
- Hafiz, Feb 11, 2021 03:21 PM:-...
- 14:46 Support #11532 (Closed - End of life cycle): [SCP ID :##5749##] : Main Page New Tab for BUZZ
- Done by Hafiz as per request.
Issue closed in SCP. - 10:48 Support #11544 (Closed - End of life cycle): [SCP ID :##5758##] : JomPAY Error
- Hi,
Kindly attend below request:-
This is to formalize the request raised yesterday. Please help to check on the ... - 10:41 Support #11543 (Closed - End of life cycle): [SCP ID :##5757##] : Bulk Payment Issue
- Hi,
Kindly attend below request:-
This is to formalize the request raised yesterday. Issue found during user test...
February 16, 2021
- 11:11 Support #11507 (Closed - End of life cycle): [SCP ID :##5731##] : Unable to Reset Secure Pass No
- Kah Yan, Jan 27, 2021 11:03 AM:-...
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