Activity

From December 18, 2021 to January 16, 2022

17:15 Support #12747 (Closed - End of life cycle): [SCP ID :##6103##] : Failed Bulk Payment: Hi,
Kindly attend below request:-
Please help to further check for 1 bulk payment performed by RNC team.
Out of ... Zahir Abd Latif

12:49 Support #12741 (Closed - End of life cycle): [SCP ID :##6098##] : Unsuccessful FPX Transaction | ...: User already managed to perform the transaction.
Issue closed in SCP. Zahir Abd Latif
12:45 Support #12743 (Closed - End of life cycle): [SCP ID :##6100##] : Pay Day Calendar 2022: Done by Kah Yan.
Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
10:22 Support #12743 (Closed - End of life cycle): [SCP ID :##6100##] : Pay Day Calendar 2022: Hi,
Kindly attend below request:-
Please help to update the calendar as follows:
Month Pay Day Cut off date fo... Zahir Abd Latif

14:57 Support #12742 (Closed - End of life cycle): [SCP ID :##6099##] : KFH Online Registration Failure: Hi,
Kindly attend below request:-
Customer unable to register for KFH Online, message prompted “System Currently ... Zahir Abd Latif
14:53 Support #12741 (Closed - End of life cycle): [SCP ID :##6098##] : Unsuccessful FPX Transaction | ...: Hi,
Kindly attend below request:-
Staff from JB unable to perform FPX transaction via Cash Management Solutions.... Zahir Abd Latif

11:17 Support #12716 (Closed - End of life cycle): [SCP ID :##6086##] : IT Related Links - Update: Done by Lizahwati.
Issue closed in SCP. Zahir Abd Latif
11:15 Support #12655 (Closed - End of life cycle): [SCP ID :##6052##] : Deskmate Directory (3/12/2021): Done by Kah Yan.
Issue closed in SCP. Zahir Abd Latif
11:14 Support #12654 (Closed - End of life cycle): [SCP ID :##6051##] : Deskmate : Staff Directory (2/1...: Kah Yan, Dec 6, 2021:-... Zahir Abd Latif
11:12 Support #12719 (Closed - End of life cycle): [SCP ID :##6089##] : BCP Update | Team Leaders - Bra...: Done by Lizahwati as per request.
Issue closed in SCP. Zahir Abd Latif
11:11 Support #12704 (Closed - End of life cycle): [SCP ID :##6074##] : Unable to bring up BV0: Issue closed in SCP. Zahir Abd Latif
10:58 Support #12727 (Closed - End of life cycle): [SCP ID :##6096##] : Update from phoenix - Corus Error: Hi,
Kindly attend below request:-
Appreciate your assistance to investigate the following account which have erro... Zahir Abd Latif

18:22 Change #12477 (Pending Customer Feedback): [SCP ID :##6014##] : Regulatory (AKPK) Online Form: Provided quotation on 12/11/2021. Pending user feedback. Lizahwati Basirun
18:17 Support #12348 (Work Completed-End life cycle): [SCP ID :##5986##] : CMS Physical Token: Token delivered to KFH on 21/12/2021. Lizahwati Basirun

12:23 Support #12716 (Pending Customer Feedback): [SCP ID :##6086##] : IT Related Links - Update: Updated by Lizah Yap Kah Yan
11:38 Support #12719 (Pending Customer Feedback): [SCP ID :##6089##] : BCP Update | Team Leaders - Bran...: updated by Lizah Yap Kah Yan
11:16 Support #12720 (Closed - End of life cycle): [SCP ID :##6090##] : KfhOnline Login Issue | Unknown...: Hi Kah Yan,
Kindly assist to check below request.
Customer unable to access KFH Online, message prompted “Unknown... Nurul Akmal
09:55 Support #12719 (Closed - End of life cycle): [SCP ID :##6089##] : BCP Update | Team Leaders - Bra...: Hi Kah Yan,
Kindly attend below request.
http://deskmate.kfh.com.my/index.php?option=com_content&view=article&i... Nurul Akmal

15:28 Support #12717 (Closed - End of life cycle): [SCP ID :##6087##] : KFH Online Foreign Telegraphic ...: Hi Kah Yan,
Kindly attend below request.... Nurul Akmal
09:17 Support #12716 (Closed - End of life cycle): [SCP ID :##6086##] : IT Related Links - Update: Hi Hafiz,
Kindly attend below request.
Please help to proceed with the following:... Nurul Akmal

11:24 Bug #12714 (Work Completed-End life cycle): [SCP ID :##6085##] : VAPT Findings: Hi Hafiz,
Kindly attend below request.... Nurul Akmal

12:11 Bug #12711 (Closed - End of life cycle): [SCP ID :##6082##] : No nacha file created for RFI- 2712...: Hi hafiz,
Kindly attend below request.... Nurul Akmal

15:33 Support #12704 (Pending Customer Feedback): [SCP ID :##6074##] : Unable to bring up BV0: Hafiz, Dec 21, 2021:-... Zahir Abd Latif
15:28 Support #12703 (Closed - End of life cycle): [SCP ID :##6073##] : Apache Log4j: Hafiz, Dec 21, 2021:-... Zahir Abd Latif
15:25 Support #12702 (Closed - End of life cycle): [SCP ID :##6072##] : UPDATE: Unit BCP Team Leaders: Done by Lizahwati as per request.
Issue closed in SCP. Zahir Abd Latif

16:14 Support #12704 (Closed - End of life cycle): [SCP ID :##6074##] : Unable to bring up BV0: Hi,
Kindly attend below request:-
We unable to birng up BV0. Kindly assist
Zahir Abd Latif
12:31 Support #12703 (Closed - End of life cycle): [SCP ID :##6073##] : Apache Log4j: Hi,
Kindly attend below request:-
Due to the discovery of the Apache log4j v2 (CVE-2021-44228) vulnerability, BNM... Zahir Abd Latif
11:49 Support #12702 (Closed - End of life cycle): [SCP ID :##6072##] : UPDATE: Unit BCP Team Leaders: Hi,
Kindly attend below request:-
Please help to replace the existing table with the following:
http://deskmat... Zahir Abd Latif

16:41 Support #12695 (Closed - End of life cycle): [SCP ID :##6069##] : Content Update - 2. Branches P...: Done by Hafiz as per request.
Issue closed in SCP. Zahir Abd Latif
16:39 Support #12694 (Closed - End of life cycle): [SCP ID :##6068##] : KFHOnline Unsuccessful Duitnow ...: Issue closed in SCP. Zahir Abd Latif
16:38 Support #12399 (Closed - End of life cycle): [SCP ID :##6002##] : IBG Logs / Report: Hafiz, Oct 15, 2021:-... Zahir Abd Latif
16:36 Support #12685 (Closed - End of life cycle): [SCP ID :##6063##] : FPX issue - Transaction success...: Issue closed in SCP. Zahir Abd Latif
16:35 Support #12684 (Closed - End of life cycle): [SCP ID :##6062##] : DuitNow Issue: Issue closed in SCP. Zahir Abd Latif
16:34 Support #12672 (Closed - End of life cycle): [SCP ID :##6058##] : Account Blocked after keyin TAC: Issue closed in SCP. Zahir Abd Latif
16:33 Support #12656 (Closed - End of life cycle): [SCP ID :##6053##] : Holiday Script: Issue closed in SCP. Zahir Abd Latif

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