Activity

From January 10, 2022 to February 08, 2022

February 08, 2022

16:11 Support #12789 (Closed - End of life cycle): [SCP ID :##6140##] : Deskmate :Staff Directory: Hi,
Kindly attend below request:-
Kindly add the staff designation as follow:
Employee Number
Employee Na... Zahir Abd Latif

February 07, 2022

16:11 Support #12778 (Closed - End of life cycle): [SCP ID :##6129##] : KFH Malaysia Buzz: January 2022: Issue closed in SCP. Zahir Abd Latif
16:10 Support #12720 (Closed - End of life cycle): [SCP ID :##6090##] : KfhOnline Login Issue | Unknown...: Issue closed in SCP. Zahir Abd Latif
15:16 Support #12786 (Closed - End of life cycle): [SCP ID :##6137##] : Deskmate :Staff Directory (07/0...: Hi,
Kindly attend below request:-
Kindly update the deskmate staff directory as follows:
1) Remove the followi... Zahir Abd Latif
13:31 Support #12785 (Closed - End of life cycle): [SCP ID :##6136##] : CORUS Gold Report: Hi,
Kindly attend below request:-
Please help to check.
The CORUS Gold report the data contain unnecessary chara... Zahir Abd Latif

February 04, 2022

17:09 Support #12783 (Closed - End of life cycle): [SCP ID :##6134##] : MySecure App Activation - Error...: Hi,
Kindly attend below request:-
Customer informed that he unable to activate the MySecure App after he click on... Zahir Abd Latif

February 02, 2022

05:30 Support #12781 (Closed - End of life cycle): [SCP ID :##6132##] : SMS Resend After Fallback to Pr...: Hi,
Kindly attend below request:-
Please help to further check why SMS from transaction done during KFHOnline in ... Zahir Abd Latif

January 31, 2022

08:39 Support #12778 (Pending Customer Feedback): [SCP ID :##6129##] : KFH Malaysia Buzz: January 2022: Done on 28/01/2022. Pending customer to verify. Lizahwati Basirun

January 28, 2022

09:50 Support #12778 (Closed - End of life cycle): [SCP ID :##6129##] : KFH Malaysia Buzz: January 2022: Hi,
Kindly attend below request:-
Please upload the January issue of KFH Malaysia Buzz as follows:
File locati... Zahir Abd Latif

January 21, 2022

15:40 Support #12770 (Closed - End of life cycle): [SCP ID :##6121##] : Unable to login error message '...: Hi,
Kindly attend below request:-
Dear team,

Company name : HASBI BIN TANGGE
User ID ... Zahir Abd Latif
15:36 Support #12769 (Closed - End of life cycle): [SCP ID :##6120##] : Unable to Reset Secure Pass Number: Hi,
Kindly attend below request:-
Customer unable to reset secure pass number, error “Your Account Has Been Block... Zahir Abd Latif
15:14 Support #12767 (Closed - End of life cycle): [SCP ID :##6118##] : CMS Unable to reset password: Hi,
Kindly attend below request:-
Customer unable to reset password for CMS online banking. Error message “you ar... Zahir Abd Latif
12:56 Support #12766 (Closed - End of life cycle): [SCP ID :##6117##] : KFH MySecure Activation Failure: Hi,
Kindly attend below request:-
Customer unable to activate and register MySecure due to error “System Currentl... Zahir Abd Latif

January 20, 2022

17:54 Support #12764 (Closed - End of life cycle): [SCP ID :##6116##] : Deskmate Staff Directory : Staf...: Hi,
Kindly attend below request:-
Kindly remove the following staff from the staff directory
1) Mohd Farid... Zahir Abd Latif
16:54 Support #12763 (Closed - End of life cycle): [SCP ID :##6115##] : Deskmate Staff Directory : Staf...: Hi,
Kindly attend below request:-
Please add these staff into staff directory as follows:
Staff ID ... Zahir Abd Latif
14:56 Support #12762 (Closed - End of life cycle): SCP ID :##6114##] : Duitnow Failed: Hi,
Kindly attend below request:-
Please help to check on Duitnow issue, page keep loading once customer click on... Zahir Abd Latif

January 17, 2022

14:40 Support #12747 (Closed - End of life cycle): [SCP ID :##6103##] : Failed Bulk Payment: Issue closed in SCP. Zahir Abd Latif
14:39 Support #12742 (Closed - End of life cycle): [SCP ID :##6099##] : KFH Online Registration Failure: Issue closed in SCP. Zahir Abd Latif
14:38 Support #12667 (Closed - End of life cycle): [SCP ID :##6056##] : EPF file empty: Issue closed in SCP. Zahir Abd Latif
14:38 Support #12717 (Closed - End of life cycle): [SCP ID :##6087##] : KFH Online Foreign Telegraphic ...: Issue closed in SCP. Zahir Abd Latif
14:37 Bug #12711 (Closed - End of life cycle): [SCP ID :##6082##] : No nacha file created for RFI- 2712...: Issue closed in SCP. Zahir Abd Latif

January 15, 2022

08:36 Support #12756 (Closed - End of life cycle): [SCP ID :##6110##] : KFHIB07 - KFHONLINE Database Se...: Hi,
Kindly attend below request:-
Need your urgent assistance. KFHIB07 server down flashed amber light.
Zahir Abd Latif

January 14, 2022

15:32 Support #12755 (Closed - End of life cycle): [SCP D :##6109##] : Deskmate Staff Directory : Staff...: Hi,
Kindly attend below request:-
1. Please remove the following staff from the staff directory

a) ... Zahir Abd Latif
12:01 Support #12727 (Closed - End of life cycle): [SCP ID :##6096##] : Update from phoenix - Corus Error: Hafiz, Jan 7, 2022:-... Zahir Abd Latif
11:58 Support #12747 (Pending Customer Feedback): [SCP ID :##6103##] : Failed Bulk Payment: Hafiz, Jan 11, 2022:-... Zahir Abd Latif
11:54 Support #12667 (Pending Customer Feedback): [SCP ID :##6056##] : EPF file empty: Hafiz, Jan 7, 2022:-... Zahir Abd Latif
11:48 Support #12742 (Pending Customer Feedback): [SCP ID :##6099##] : KFH Online Registration Failure: Hafiz, Jan 6, 2022:-... Zahir Abd Latif
11:45 Support #12717 (Pending Customer Feedback): [SCP ID :##6087##] : KFH Online Foreign Telegraphic T...: Kah Yan, Dec 31, 2021:-... Zahir Abd Latif
11:42 Bug #12711 (Pending Customer Feedback): [SCP ID :##6082##] : No nacha file created for RFI- 27122021: Hafiz, Dec 27, 2021:-... Zahir Abd Latif
11:16 Support #12752 (Closed - End of life cycle): [SCP ID :##6106##] : Deskmate : Solat Time: Done by Lizahwati.
Issue closed in SCP. Zahir Abd Latif

January 12, 2022

17:30 Support #12752 (Pending Customer Feedback): [SCP ID :##6106##] : Deskmate : Solat Time: Done. Pending customer to review and feedback. Lizahwati Basirun
17:09 Support #12752 (Closed - End of life cycle): [SCP ID :##6106##] : Deskmate : Solat Time: Hi,
Kindly attend below request:-
Please remove the Solat Time in the deskmate as we have found the timing aren't... Zahir Abd Latif

January 10, 2022

17:15 Support #12747 (Closed - End of life cycle): [SCP ID :##6103##] : Failed Bulk Payment: Hi,
Kindly attend below request:-
Please help to further check for 1 bulk payment performed by RNC team.
Out of ... Zahir Abd Latif

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