Activity
From July 03, 2022 to August 01, 2022
August 01, 2022
- 12:31 Support #13131 (Closed - End of life cycle): [SCP ID :##6379 ##] : IBG Mail Server
- Hi Hafiz,
Kindly attend below request.... - 12:05 Support #13129 (Closed - End of life cycle): [SCP ID :##6377 ##] : Email for IBG Process not Rece...
- Hi Hafiz,
Kindly attend below request.... - 10:50 Support #13128 (Closed - End of life cycle): [SCP ID :##6376 ##] : Deskmate Staff Directory : Sta...
- Hi Hafiz,
Kindly attend below request.
Please update the deskmate as follows:
1) Staff New Hire:
Staff ID - 1... - 10:22 Support #13127 (Closed - End of life cycle): [SCP ID :##6375 ##] : CORUS - Report Show No Content
- Hi Hafiz,
Kindly attend below request....
July 29, 2022
- 12:25 Support #13119: [SCP ID :##6367##] : CMS Physical Token Quotation
- Quotation sent to KFH on 29/07/2022. Pending KFH to feedback.
- 12:24 Support #13122 (Pending Customer Feedback): [SCP ID :##6370##] : Directory Update: Finance & Corp...
- Done by Hafiz and done amend by Lizah. Pending KFH to verify.
- 12:23 Support #13124 (Pending Customer Feedback): [SCP ID :##6372##] : KFHMB BUZZ: July Issue
- Document uploaded as request. Pending KFH to verify.
- 12:22 Change #12864 (Closed - End of life cycle): [SCP ID :##6199##] : To automate the delivery of EPF ...
- CR migrated to production on 28/07/2022 12:00am.
- 11:56 Support #13125 (Closed - End of life cycle): [SCP ID :##6373##] : Issue with sending AC
- Hi,
Kindly attend below request:-
We seek your help to identify why we are not receiving AC for these two transac... - 09:50 Support #13124 (Closed - End of life cycle): [SCP ID :##6372##] : KFHMB BUZZ: July Issue
- Hi,
Kindly attend below request:-
Kindly upload the July issue of BUZZ. The document will be email to the assigne...
July 27, 2022
- 14:41 Support #13122 (Closed - End of life cycle): [SCP ID :##6370##] : Directory Update: Finance & Cor...
- Hi,
Kindly attend below request:-
Please help to proceed with the following changes:
1. Finance
a. to add n...
July 26, 2022
- 10:11 Support #13119 (Work Completed-End life cycle): [SCP ID :##6367##] : CMS Physical Token Quotation
- Hi Sis Lizah,
Kindly assist below request....
July 20, 2022
- 11:19 Support #13111 (Closed - End of life cycle): [SCP ID :##6359##] : Deskmate Staff Directory : Staf...
- Done by Lizahwati as per request.
Issue closed in SCP.
July 19, 2022
- 16:00 Support #12844 (Closed - End of life cycle): [SCP ID :##6180##] : Multiple Error Code Sent for FPX
- 15:52 Support #12762 (Closed - End of life cycle): SCP ID :##6114##] : Duitnow Failed
- Rashivaran, Mar 14, 2022:-...
- 15:49 Support #12783 (Closed - End of life cycle): [SCP ID :##6134##] : MySecure App Activation - Error...
- Hafiz,Feb 8, 2022:-...
- 15:46 Support #12844 (Pending Customer Feedback): [SCP ID :##6180##] : Multiple Error Code Sent for FPX
- Kah Yan, Mar 18, 2022:-...
- 15:41 Support #12892 (Closed - End of life cycle): [SCP ID :##6222##] : KFHOnline/CORUS unable to acces...
- Hafiz, Apr 5, 2022:-...
- 15:32 Support #12999 (Closed - End of life cycle): [SCP ID :##6279##] : FPX Testing Issue - 1C + Multip...
- Kah Yan, May 13, 2022:-...
- 15:23 Support #13025 (Closed - End of life cycle): [SCP ID :##6287##] : KFH MySecure Activation Issue
- Hafiz, May 31, 2022:-...
- 15:21 Support #13085 (Closed - End of life cycle): [SCP ID :##6335##] : DuitNow Error Message
- Hafiz, Jul 15, 2022:-...
- 15:17 Support #13082 (Closed - End of life cycle): [SCP ID :##6332##] : Deskmate : BUzz June issue and ...
- Lizahwati,Jun 27, 2022:-...
- 15:14 Support #13109 (Closed - End of life cycle): [SCP ID :##6357##] : Directory Update: Promotion
- Done by Akmal as per request.
Verified by Azli.
Issue closed in SCP. - 10:23 Support #13111 (Closed - End of life cycle): [SCP ID :##6359##] : Deskmate Staff Directory : Staf...
- Hi,
Kindly attend below request:-
Please add the following new hire to the staff directory:
Staff ID ...
July 18, 2022
- 11:53 Support #13103 (Closed - End of life cycle): [SCP ID :##6351##] : Deskmate Staff Directory : Staf...
- Issue closed in SCP.
- 11:50 Support #13086 (Closed - End of life cycle): [SCP ID :##6337##] : IBG Issue
- Issue closed in SCP.
- 11:45 Support #13109 (Closed - End of life cycle): [SCP ID :##6357##] : Directory Update: Promotion
- Hi,
Kindly attend below request:-
1. Please help to change the following staff post as follows:
Employee Numbe...
July 15, 2022
- 13:59 Change #12864 (Pending Customer Feedback): [SCP ID :##6199##] : To automate the delivery of EPF s...
- User completed the UAT. Pending for Prod Migration.
- 13:58 Support #13102 (Work Completed-End life cycle): [SCP ID :##6350##] : [KFH Online]:
- KFH Online successfully swing back from DR to Prod with around 3am++.
Off-Site Support: Kahyan 12am-5am - 13:54 Support #13103 (Pending Customer Feedback): [SCP ID :##6351##] : Deskmate Staff Directory : Staff...
- Done. Pending verify from KFH.
July 13, 2022
- 12:02 Support #13103 (Closed - End of life cycle): [SCP ID :##6351##] : Deskmate Staff Directory : Staf...
- Hi,
Kindly attend below request:-
Kindly add the following new hire details in the staff directory:
Staff ID ... - 10:54 Support #13092 (Closed - End of life cycle): [SCP ID :##6341##] : BVMC Report Missing (DR)
- Sufian, Jul 12, 2022:-...
- 10:49 Support #13102 (Work Completed-End life cycle): [SCP ID :##6350##] : [KFH Online]:
- Hi,
Kindly attend below request:-
Following hardware issue on KFH's DR for KFH Online (logged via ID : 6336)
...
July 06, 2022
- 15:25 Support #13092 (Closed - End of life cycle): [SCP ID :##6341##] : BVMC Report Missing (DR)
- Hi,
Kindly attend below request:-
Please help to check for issue missing report from BVMC DR (both Retail & Corpo... - 10:13 Support #13086 (Pending Customer Feedback): [SCP ID :##6337##] : IBG Issue
- Hafiz, Jul 1, 2022:-...
- 10:04 Support #13077 (Closed - End of life cycle): [SCP ID :##6327##] : IBG OFI W1 Script
- Issue closed in SCP.
July 04, 2022
- 10:01 Support #13077 (Pending Customer Feedback): [SCP ID :##6327##] : IBG OFI W1 Script
- Hafiz, Jun 27, 2022:-...
- 09:56 Support #13047 (Closed - End of life cycle): [SCP ID :##6302##] : TAC No Receive
- Issue closed in SCP.
- 09:55 Support #13075 (Closed - End of life cycle): [SCP ID :##6325##] : VAPT Finding - IBG
- Issue closed in SCP.
- 09:54 Support #13069 (Closed - End of life cycle): [SCP ID :##6319##] : Auto Log Out Setting
- Issue closed in SCP.
- 09:52 Support #13031 (Closed - End of life cycle): [SCP ID :##6289##] : SMS Pin Number Invalid
- Issue closed in SCP.
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