Activity

From November 08, 2023 to December 07, 2023

December 07, 2023

16:17 Task #13746 (Pending Review): FSD IBSCR2023004 KFH Online - Kill Switch Button
Bin Mior Kamarul Bahrain Amir Hakim
15:22 Support #13770 (Closed - End of life cycle): [SCP ID :##6882##] : IBG RFI WINDOW 5 DATED 06.12.20...
Hi,
Kindly attend below request:-
Kindly investigate on why the crediting was triggered twice for window 5 06/12/...
Zahir Abd Latif
10:01 Support #13768 (Pending Customer Feedback): [SCP ID :##6880##] : Deskmate :Staff Directory Update...
Done by Kahyan. Pending customer review and feedback. Lizahwati Basirun

December 06, 2023

17:55 Support #13768 (Closed - End of life cycle): [SCP ID :##6880##] : Deskmate :Staff Directory Updat...
Hi,
Kindly attend below request:-
Plese update the following staff details in the directory as follows:
1) New...
Zahir Abd Latif
12:09 Support #13754 (Pending Customer Feedback): [SCP ID :##6875##] : Deskmate :Staff Directory Update...
Done by Hafiz on 5/12/2023. Pending customer review and feedback. Lizahwati Basirun
12:08 Support #13747 (Pending Customer Feedback): [SCP ID :##6870##] : Deskmate Staff Directory : Staff...
Done by Hafiz on 1/12/2023. Pending customer review and feedback. Lizahwati Basirun
11:49 Support #13760 (Closed - End of life cycle): [SCP ID :##6879##] : Deskmate :BIMIS Portal (NEW) - ...
Hi,
Kindly attend below request:-
Please be informed that BIMIS HA will be go live on 11 Dec 2023
Please change ...
Zahir Abd Latif

December 04, 2023

17:30 Task #13746: FSD IBSCR2023004 KFH Online - Kill Switch Button
Uploaded updated SOW Lizahwati Basirun
16:49 Task #13746 (Development / Work In Progress): FSD IBSCR2023004 KFH Online - Kill Switch Button
'80%' because still waiting for confirmation from user Bin Mior Kamarul Bahrain Amir Hakim
11:32 Support #13754 (Closed - End of life cycle): [SCP ID :##6875##] : Deskmate :Staff Directory Updat...
Hi,
Kindly attend below request:-
Please amend the IT Staff directory accordingly.
!https://support.penril.net...
Zahir Abd Latif

December 01, 2023

09:44 Support #13744 (Pending Customer Feedback): [SCP ID :##6868##] : Deskmate :KFHMB BUZZ - DEC2023
Done. Pending customer to verify and feedback. Lizahwati Basirun
09:25 Support #13585 (Pending Customer Feedback): [SCP ID :##6748##] : VAPT Finding - JBoss Admin Inter...
Lizahwati Basirun

November 29, 2023

18:39 Support #13747 (Closed - End of life cycle): [SCP ID :##6870##] : Deskmate Staff Directory : Staf...
Hi,
Kindly attend below request:-
Please remove the following staff from the staff directory:
Staff No.
Nam...
Zahir Abd Latif
14:47 Task #13746 (Review BRS): FSD IBSCR2023004 KFH Online - Kill Switch Button
To prepare the FSD document for this CR. Please refer to the attached SOW. Lizahwati Basirun
10:08 Support #13744 (Closed - End of life cycle): [SCP ID :##6868##] : Deskmate :KFHMB BUZZ - DEC2023
Hi,
Kindly attend below request:-
Please upload the December issue of KFHMB BUZZ.
File name: KFHMB Buzz - Dec...
Zahir Abd Latif

November 28, 2023

15:26 Support #13637 (Closed - End of life cycle): [SCP ID :##6777##] : Unable to Perform Fund Transfe...
Issue closed in SCP. Zahir Abd Latif
15:25 Support #13631 (Closed - End of life cycle): [SCP ID :##6771##] : EPF File not Generated
Issue closed in SCP. Zahir Abd Latif
15:24 Support #13725 (Closed - End of life cycle): [SCP ID :##6860##] : Deskmate : Latest list of KFHMB...
Issue closed in SCP. Zahir Abd Latif
15:23 Support #13724 (Closed - End of life cycle): [SCP ID :##6859##] : Deskmate Staff Directory : Sta...
Issue closed in SCP. Zahir Abd Latif
15:22 Support #13612 (Closed - End of life cycle): [SCP ID :##6769##] : Touch n Go FPX Payment Failed
Issue closed in SCP. Zahir Abd Latif
15:19 Support #13580 (Closed - End of life cycle): [SCP ID :##6743##] : TAC Number not Shown in SMS
Issue closed in SCP. Zahir Abd Latif
15:01 Support #13717 (Work Completed-End life cycle): [SCP ID :##6848##] : Norton Secured Logo - CMS
Still no release to kfh.
patch: \\10.20.8.35\internet banking\20231127_6848_norton_logo
Hafizudin MD
14:58 Support #13585: [SCP ID :##6748##] : VAPT Finding - JBoss Admin Interface Access

From CF
Hi Shikin,
Step 1: Stop/Shutdown Jboss application server.
Step 2: Clear /tmp in Jboss application...
Hafizudin MD
14:54 Support #13692 (Closed - End of life cycle): [SCP ID :##6823##] : Jompay Issue

Salam Sufian,
From our investigation, we found the nbps server returned empty. Please refer to the log below for...
Hafizudin MD
14:49 Support #13663 (Work Completed-End life cycle): [SCP ID :##6797##] : RFI Crediting Window 1 engin...
Salam Shahrul,
From our investigation, we found system unable to get response from Ethix CORE for the ibg schedule...
Hafizudin MD

November 24, 2023

16:14 Support #13728 (Development / Work In Progress): [SCP ID :##6863##] : DuitNow transaction custome...
Update by Hafiz on 23/11/2023;
Salam Shahrul
Please provide us item below:-
1) user name
2) rim no
3) time...
Lizahwati Basirun
16:07 Support #13674 (Development / Work In Progress): [SCP ID :##6808##] : RFI Crediting Window 5 03/1...
Update by Hafiz on 5/10/2023
Pending KFH to provide below:
Salam Shahrul,
Please provide us with below item
...
Lizahwati Basirun
16:04 Support #13663 (Development / Work In Progress): [SCP ID :##6797##] : RFI Crediting Window 1 engi...
Update by Hafiz on 5/10/2023;
Pending KFH to provide below request
Any update on RFI Nacha File (pnd).
Lizahwati Basirun
16:01 Support #13637 (Pending Customer Feedback): [SCP ID :##6777##] : Unable to Perform Fund Transfer...
Update by Hafiz on 19/9/2023:
From our investigation. we found error code 121 ( Unknown Error ) is returned from t...
Lizahwati Basirun
16:00 Support #13631 (Pending Customer Feedback): [SCP ID :##6771##] : EPF File not Generated
From our investigation, We suspect the Epf file is not generating due conjob.
Please restart cronjob since no log ...
Lizahwati Basirun
15:57 Support #13578 (Pending Customer Feedback): [SCP ID :##6741##] : Reset Secure Pass PIN - Invalid ...
From our investigation, we found a missed out in the process where CMS customers should reset secure pass before logi... Lizahwati Basirun
14:21 Support #13632 (Development / Work In Progress): [SCP ID :##6772##] : Bulk Payment Status Accepte...
4/9/2023 - Pending KFH to provide log file from /bulkpayment\log.
7/9/2023 - Follow up on the log file
Lizahwati Basirun
14:14 Change #13727 (Development / Work In Progress): [SCP ID :##6862##] : Kill Switch Button
Preparing the SOW and quotation
Lizahwati Basirun
11:20 Support #13725 (Pending Customer Feedback): [SCP ID :##6860##] : Deskmate : Latest list of KFHMB ...
Done. Pending customer to review and feedback. Lizahwati Basirun
10:31 Support #13724 (Pending Customer Feedback): [SCP ID :##6859##] : Deskmate Staff Directory : Staf...
Done. Pending customer to review and feedback Lizahwati Basirun

November 23, 2023

12:25 Support #13728 (Closed - End of life cycle): [SCP ID :##6863##] : DuitNow transaction customer’s ...
Hi,
Kindly attend below request:-
Our user received around 24 complaints where customer’s account debited, but th...
Zahir Abd Latif
10:49 Support #13717 (Development / Work In Progress): [SCP ID :##6848##] : Norton Secured Logo - CMS
Dear Hafiz,
Please proceed with the development as SOW below:
*Section A: Scope of Work Summary*
+Business R...
Lizahwati Basirun
10:44 Support #13686 (Closed - End of life cycle): [SCP ID :##6818##] : Mobile App APK Update Issue
Update by Karchun on 27/10/2023;
The server in this context refers to the machine which kfh_consumer is being host...
Lizahwati Basirun
10:42 Change #13588 (Pending UAT Deployment): [SCP ID :##6751##] : CR - MCMC Announcement SMS Template
Development and SIT completed. Migration and test results were sent to KFH on 8/11/2023. Pending UAT arrangement. Lizahwati Basirun
10:39 Support #13612 (Pending Customer Feedback): [SCP ID :##6769##] : Touch n Go FPX Payment Failed
Update by Hafiz on 1/11/2023;
From our investigation, we found out that we successfully routed the FPX to the merc...
Lizahwati Basirun
10:37 Support #13580 (Pending Customer Feedback): [SCP ID :##6743##] : TAC Number not Shown in SMS
Update by Hafiz on 22/08/2023;
The patches are ready to deploy to Staging environment. Please get the patches via ...
Lizahwati Basirun
10:17 Support #13722 (Work Completed-End life cycle): [SCP ID :##6857##] : Approved Duitnow Transaction...
+Update by Kahyan:+
Workaround for this issue
*Option 1 - if only 1 approver in the company*
* Update approval m...
Lizahwati Basirun

November 22, 2023

16:31 Change #13727 (Development / Work In Progress): [SCP ID :##6862##] : Kill Switch Button
Hi,
Kindly attend below request:-
As per CR attached.
Zahir Abd Latif

November 21, 2023

16:53 Support #13725 (Closed - End of life cycle): [SCP ID :##6860##] : Deskmate : Latest list of KFHMB...
Hi,
Kindly attend below request:-
Please update the latest list of KFHMB product as follows:
Deskmate Link :
...
Zahir Abd Latif

November 20, 2023

12:27 Support #13722: [SCP ID :##6857##] : Approved Duitnow Transaction Pending Approval
Dear Kahyan,
As a conversation, assigned it to you for further checking. Waiting for KFH to provide us with the at...
Lizahwati Basirun

November 16, 2023

10:09 Support #13710 (Closed - End of life cycle): [SCP ID :##6841##] : Deskmate :Staff Directory (02/1...
Issue closed in SCP. Zahir Abd Latif
10:09 Support #13707 (Closed - End of life cycle): [SCP ID :##6838##] : Deskmate :BCP Team Leader List
Issue closed in SCP. Zahir Abd Latif
10:08 Support #13718 (Closed - End of life cycle): [SCP ID :##6849##] : Deskmate Staff Directory : Staf...
Issue closed in SCP. Zahir Abd Latif

November 15, 2023

15:02 Support #13724 (Closed - End of life cycle): [SCP ID :##6859##] : Deskmate Staff Directory : Sta...
Hi,
Kindly attend below request:-
Kindly upload the following staff details in the deskmate directory as follows:...
Zahir Abd Latif

November 10, 2023

01:14 Support #13427: [SCP ID :##6600##] : VAPT Findings 2022
test smtp relay 1 Chun Feng Lim
01:10 Support #13427: [SCP ID :##6600##] : VAPT Findings 2022
test smtp relay Chun Feng Lim
01:07 Support #13427: [SCP ID :##6600##] : VAPT Findings 2022
test16 Chun Feng Lim
01:01 Support #13427: [SCP ID :##6600##] : VAPT Findings 2022
test 15 Chun Feng Lim
00:42 Support #13427: [SCP ID :##6600##] : VAPT Findings 2022
test13 Chun Feng Lim
17:16 Support #13722 (Work Completed-End life cycle): [SCP ID :##6857##] : Approved Duitnow Transaction...
Hi,
Kindly attend below request:-
Customer (Datin Norashikin) had approved the transaction on November 9, 2023, b...
Zahir Abd Latif
16:13 Support #13427: [SCP ID :##6600##] : VAPT Findings 2022
test13 Chun Feng Lim
16:03 Support #13427: [SCP ID :##6600##] : VAPT Findings 2022
test12 Chun Feng Lim
15:55 Support #13427: [SCP ID :##6600##] : VAPT Findings 2022
test 11 Chun Feng Lim
15:51 Support #13427: [SCP ID :##6600##] : VAPT Findings 2022
test10 Chun Feng Lim

November 09, 2023

19:15 Support #13427: [SCP ID :##6600##] : VAPT Findings 2022
test9 Chun Feng Lim
17:40 Support #13427: [SCP ID :##6600##] : VAPT Findings 2022
test8 Chun Feng Lim
17:29 Support #13427: [SCP ID :##6600##] : VAPT Findings 2022
test7 Chun Feng Lim
17:20 Support #13427: [SCP ID :##6600##] : VAPT Findings 2022
test7 Chun Feng Lim
17:16 Support #13427: [SCP ID :##6600##] : VAPT Findings 2022
test6 Chun Feng Lim
17:07 Support #13427: [SCP ID :##6600##] : VAPT Findings 2022
test5 Chun Feng Lim
17:01 Support #13427: [SCP ID :##6600##] : VAPT Findings 2022
test4 Chun Feng Lim
16:54 Support #13427: [SCP ID :##6600##] : VAPT Findings 2022
test Chun Feng Lim
16:51 Support #13427: [SCP ID :##6600##] : VAPT Findings 2022
test Chun Feng Lim
16:48 Support #13427: [SCP ID :##6600##] : VAPT Findings 2022
test Chun Feng Lim
16:39 Support #13427: [SCP ID :##6600##] : VAPT Findings 2022
test2 Chun Feng Lim
16:29 Support #13427: [SCP ID :##6600##] : VAPT Findings 2022
test Chun Feng Lim

November 08, 2023

16:21 Support #13718 (Pending Customer Feedback): [SCP ID :##6849##] : Deskmate Staff Directory : Staff...
Done. Pending customer review and feedback. Lizahwati Basirun
16:04 Task #13705 (Work Completed-End life cycle): [SIT] IBSCR2023002 MCMC SMS TAC and Notification Tem...
SIT was completed on 8/11/2023. Pending UAT arrangement.
Test Result:
https://hub.penril.net/share/s/KzEQecGOT4uX...
Lizahwati Basirun
 

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