Activity

From December 30, 2013 to January 28, 2014

12:15 Support #4109 (Closed - End of life cycle): SCP ID # 1978 : DELETE CORP ID CREATED: BBO request to delete Corp Id created in RCAS. This due they wrongly key in. William Gozali Tan
10:26 Support #4107 (Closed - End of life cycle): SCP ID # 1974 : WRONG CORP ID CREATED - Request to re...: Hi Penril
BBO was accidentally wrongly created Corp ID name in rcas. Kindly provide SQL Script to rename

Details... William Gozali Tan

17:10 Support #4099 (Closed - End of life cycle): SCP ID # 1942 : Checker unable to approve task under ...: BBO Checker unable to approve task under (User Status and Token - Bind Token).
From our checking from RCAS TB_AM_US... William Gozali Tan
12:12 Support #4075 (Pending Customer Feedback): SCP ID# 1913 : NINIQ BISTRO SDN BHD-USER MYNINIQ2A: SQL script was provided to update the name to be printed on Pin Mailer for the user on 15 January 2014. Ting Wei Gan
11:40 Support #4095: [SCP ID : 1834] - Unable to approve token-FLYFIRELY SDN BHD: Issue:
RCAS return good to RCMS during ID creation even though error at RCAS
Root cause:
1. On 24/12/2013, user ... Ting Wei Gan
10:50 Support #4055: [SCP ID : 1869] - JOOYEE/Unable to Activate Token/00GIE4FQP: Sent notification to customer for closure Ahmad Hazri
10:38 Support #4075: SCP ID# 1913 : NINIQ BISTRO SDN BHD-USER MYNINIQ2A: #Correction on the issue description Ahmad Hazri

15:34 Support #4095 (Closed - End of life cycle): [SCP ID : 1834] - Unable to approve token-FLYFIRELY ...: Just noticed there is no redmind case created for this issue. Ahmad Hazri
12:16 Support #4036 (Closed - End of life cycle): SCP ID# 1817 : Fail to approve token binding MYMAGRES: Updated by customer on Jan 3/2014
Case closed
We manage to approve bind token today.
Ahmad Hazri

12:34 Support #4075 (Work Completed-End life cycle): SCP ID# 1913 : NINIQ BISTRO SDN BHD-USER MYNINIQ2A: Reported by Naza
User name to be printed is differ from both RCMS and RCAS... William Gozali Tan

09:52 Support #4061 (Pending Customer Feedback): SCP ID# 1896 : Unable to approve token binding - Corpo...: +Update #1+
Based on the log provided, we found out that token of serial number 2688584773, 2688584766 and 268858475... Ting Wei Gan

11:06 Support #4060 (Development / Work In Progress): SCP ID# 1895 : Unable to approve bind token-QL Re...: Provided the queries below to update the duplicate entries to dummy.
update TB_AM_USER set U_USER_ALIAS = 'MYQLRES... Ting Wei Gan
10:22 Support #4061 (Development / Work In Progress): SCP ID# 1896 : Unable to approve token binding - ...: Logs requested from user. Ting Wei Gan

17:38 Support #4061 (Closed - End of life cycle): SCP ID# 1896 : Unable to approve token binding - Corp...: Dear Penril,
From log the response code error from rcas is 45 means
45 Provider not match
Please explain... William Gozali Tan
16:39 Support #4060 (Closed - End of life cycle): SCP ID# 1895 : Unable to approve bind token-QL Resour...: Hi Penril,

BBO cannot approve token.
We find out from RCAS DB both id MYQLRESO9D and MYQLRESO9U was duplicate.
... William Gozali Tan

12:56 Support #4055: [SCP ID : 1869] - JOOYEE/Unable to Activate Token/00GIE4FQP: Noted and thanks Boby Ahmad Hazri
12:26 Support #4027: [Real SCP ID 1761] SCP ID# 1773 : Unable to create corporate ID: Pending customer feedback Hartanto Boby
12:25 Support #4055: [SCP ID : 1869] - JOOYEE/Unable to Activate Token/00GIE4FQP: Ateh,
RCAS returned 6 is because of that. I will fix the source code to return correct error code Hartanto Boby
12:23 Support #4055: [SCP ID : 1869] - JOOYEE/Unable to Activate Token/00GIE4FQP: Boby
Please copy the error thrown in the log stated that the token not yet assigned to the user. This for our ref. Ahmad Hazri
12:19 Support #4051 (Finished Development): [SCP ID : 1856 ]- Unable to approve Bind Token-Kelana Nirwa...: Due to duplicate corporate id. Resolved after fix the duplicate corporate id Hartanto Boby
12:17 Support #4055 (Pending Customer Feedback): [SCP ID : 1869] - JOOYEE/Unable to Activate Token/00GI...: The token is not assigned to the user. Need to assign the token to the user first then only can perform this task Hartanto Boby

16:44 Support #4055: [SCP ID : 1869] - JOOYEE/Unable to Activate Token/00GIE4FQP: Update today : Query result at attachment.
Query 1 : select * from tb_am_user where u_user_alias = 'JOOYEE12D';
... Zayani Zakaria
10:41 Support #4056 (Closed - End of life cycle): [ SCP ID : 1873] - Password not received via Email or...: Reported by Naza
Details are as below:
Company: KENANGA INVESTMENT BANK BERHAD
Corporate ID: MYMYKENANG
User ID... Ahmad Hazri

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B - Production Support » Maybank Support » Maybank RCAS Support