Activity - Maybank RCAS Support - Penril Support System

Activity

From October 12, 2014 to November 10, 2014

November 10, 2014

10:58 Support #4804 (Closed - End of life cycle): [SCP ID :##2467##] : Unable to upload token serial ...: Hi,
Kindly attend below request:... Zahir Abd Latif
09:49 Support #4803 (Pending Customer Feedback): [SCP ID :##2464##] : Request to change the id to POR...: Script to update corporate and CIF to dummy was delivered on 4 November 2014.
According to email, BBO will recreate ... Ong Wei Kuan

November 05, 2014

17:22 Support #4660: [SCP ID :##2372##] : 201400829/PROD/RCMS/MY/ERROR/MYSCM/Multiple email for reset ...: hi Zahir,
just to add on some more information if you yet send to customer.
We (Penril) suggested to change the p... Anonymous
16:03 Support #4660 (Pending Customer Feedback): [SCP ID :##2372##] : 201400829/PROD/RCMS/MY/ERROR/MYS...: We (Penril) suggested to change the plugin timeout to 147 seconds.
We suspected that the cause might be the failov... Yap Kah Yan

November 04, 2014

17:42 Support #4803 (Closed - End of life cycle): [SCP ID :##2464##] : Request to change the id to PO...: Hi,
Kindly attend below request:... Zahir Abd Latif
12:58 Support #4799 (Pending Customer Feedback): [SCP ID :##2462##] : 20141031/ RCMS-BBO/ BBO SETUP/ ...: Ong Wei Kuan
12:57 Support #4799 (Development / Work In Progress): [SCP ID :##2462##] : 20141031/ RCMS-BBO/ BBO SET...: script to update CIF to dummy was delivered to bank on 03-11-2014. Bank will need to recreate the correct corporate i... Ong Wei Kuan

November 03, 2014

17:38 Support #4370 (Closed - End of life cycle): [SCP ID :##2232##] : mobile number not updated in RCA...: Ahmad Hazri
17:37 Support #4564 (Closed - End of life cycle): [SCP ID :##2341##] : E2E Alert - RCAS: Ahmad Hazri
17:36 Support #4645 (Closed - End of life cycle): [SCP ID :##2365##] : Token Binding - CMS Officers -...: Ahmad Hazri
17:34 Support #4461 (Closed - End of life cycle): [SCP ID :##2299##] : Request to prepare script for D...: Ahmad Hazri
17:31 Support #4296 (Closed - End of life cycle): [SCP ID :##2163##] : MY1LENS : Not able to approve to...: Ahmad Hazri
17:30 Support #4661 (Closed - End of life cycle): [SCP ID :##2375##] - :MYMMCES1U : Not able to log in ...: Ahmad Hazri
17:28 Support #4754 (Closed - End of life cycle): [SCP ID :##2444##] : Change Token allocation to ano...: Ahmad Hazri
16:00 Support #4799 (Closed - End of life cycle): [SCP ID :##2462##] : 20141031/ RCMS-BBO/ BBO SETUP/ ...: Wei Kuan
Please attend below issue:... Ahmad Hazri
15:58 Support #4779 (Closed - End of life cycle): [SCP ID :##2453##] : Primary Post Code in RCAS.: Ahmad Hazri

October 24, 2014

16:17 Support #4661 (Pending Customer Feedback): [SCP ID :##2375##] - :MYMMCES1U : Not able to log in R...: This issue can be closed. Ong Wei Kuan
16:17 Support #4754: [SCP ID :##2444##] : Change Token allocation to another provider(ADH2014/01388).: This issue can be closed. Ong Wei Kuan
16:16 Support #4791 (Pending Customer Feedback): [SCP ID :##2457##] : Change Token allocation to anothe...: Sql Script had been delivered on 24/10/2014 4.15 PM . Ong Wei Kuan
16:15 Support #4779 (Pending Customer Feedback): [SCP ID :##2453##] : Primary Post Code in RCAS.: This issue can be closed. Ong Wei Kuan
16:15 Support #4779 (Development / Work In Progress): [SCP ID :##2453##] : Primary Post Code in RCAS.: Ong Wei Kuan
16:14 Support #4779 (Finished Development): [SCP ID :##2453##] : Primary Post Code in RCAS.: Ong Wei Kuan
15:50 Support #4791 (Closed - End of life cycle): [SCP ID :##2457##] : Change Token allocation to anoth...: Hi, kindly attend to customer's request below:
Please help to prepare script to perform the following:
- To chan... William Gozali Tan

October 20, 2014

18:10 Support #4779: [SCP ID :##2453##] : Primary Post Code in RCAS.: Request from bank:
to give the sql script for update the postcode
Result:
Sql Script had been delivered on 20/10... Ong Wei Kuan

October 16, 2014

16:52 Support #4737 (Pending Customer Feedback): [SCP ID :##2436##] : E2E Alert - RCAS.: New rcas.ear file has been delivered to bank on today.
Changes on the source code as below,
1. Close the stream o... Ong Wei Kuan

October 15, 2014

10:05 Support #4779 (Development / Work In Progress): [SCP ID :##2453##] : Primary Post Code in RCAS.: Issue:
The postcode for CFO user and company is different.
Action/Finding:
Checking the provided logs, there is... Ong Wei Kuan

October 13, 2014

16:40 Support #4779: [SCP ID :##2453##] : Primary Post Code in RCAS.: Hi Wei Kuan,
Please assist to update this issue.
Thank you. Yap Kah Yan
12:27 Support #4779 (Closed - End of life cycle): [SCP ID :##2453##] : Primary Post Code in RCAS.: Hi,
Kindly attend below request:... Zahir Abd Latif

Also available in: Atom