Activity

From September 17, 2018 to October 16, 2018

16:44 Support #8809 (Closed - End of life cycle): SCP ID :##4741##] : instant transfer - timeout 08102018: Issue closed in SCP. Zahir Abd Latif
16:43 Support #8808 (Closed - End of life cycle): SCP ID :##4740##] : request script to extract all SI ...: Issue closed in SCP. Zahir Abd Latif
16:42 Support #8807 (Closed - End of life cycle): SCP ID :##4738##] : Recurring Payment (AGRONET): RABI...: Issue closed in SCP. Zahir Abd Latif
16:40 Support #8805 (Closed - End of life cycle): SCP ID :##4736##] : UNABLE TO ACTIVATE TOKEN (ID-0239...: Issue closed in SCP. Zahir Abd Latif

14:58 Support #8815 (Work Completed-End life cycle): SCP ID :##4747##] : bulk status not update: Hi,
Kindly attend below request:
Bulk payment status not updated. Please check
!https://support.penril.net/inl... Zahir Abd Latif

16:50 Support #8809 (Pending Customer Feedback): SCP ID :##4741##] : instant transfer - timeout 08102018: Issue is cause by FUSE Return error code WS002 to RIB kindly check with FUSE team.
FUSE add the decimal point aft... Stephanie Sufrapto
16:40 Support #8809 (Closed - End of life cycle): SCP ID :##4741##] : instant transfer - timeout 08102018: Hi,
Kindly attend below request:
As discussed, please help to extract timestamp for all instant trf that getting ... Zahir Abd Latif
16:34 Support #8808 (Pending Customer Feedback): SCP ID :##4740##] : request script to extract all SI t...: Providing query as user requested
BIB
select distinct(sihist.oid), si.si_id, si.TRANSACTION_DESC, si.PAYMENT_MODE... Stephanie Sufrapto
16:26 Support #8808 (Closed - End of life cycle): SCP ID :##4740##] : request script to extract all SI ...: Hi,
Kindly attend below request:
Please help to provide sql script to extract all SI transaction performed by cus... Zahir Abd Latif

08:40 Support #8807 (Pending Customer Feedback): SCP ID :##4738##] : Recurring Payment (AGRONET): RABI'...: Please find the patch at D:\was-workspace\01 Download WAR files from Penril\4738-Recurring Payment (AGRONET) RABIAH B... Yap Kah Yan

15:15 Support #8807 (Closed - End of life cycle): SCP ID :##4738##] : Recurring Payment (AGRONET): RABI...: Hi,
Kindly attend below request:
Customer had set a recurring payment through Agronet to Maybank but there was no... Zahir Abd Latif
14:00 Support #8805 (Pending Customer Feedback): SCP ID :##4736##] : UNABLE TO ACTIVATE TOKEN (ID-02397...: Root Cause: Invalid OTP
Solution: To check if user input correct OTP. Yap Kah Yan
13:23 Support #8805 (Closed - End of life cycle): SCP ID :##4736##] : UNABLE TO ACTIVATE TOKEN (ID-0239...: Hi,
Kindly attend below request:-
Single user gagal login . error > Your Security Token is inactive.Please proce... Zahir Abd Latif

11:06 Support #8618 (Closed - End of life cycle): SCP ID :##4600 ##] : 20180620 Customer unable to logi...: Issue closed in SCP. Zahir Abd Latif
11:05 Support #8779 (Closed - End of life cycle): SCP ID :##4715##] : ZS ARMIN SDN BHD - Facing Session...: Issue closed in SCP. Zahir Abd Latif
11:04 Support #8794 (Closed - End of life cycle): SCP ID :##4727##] : Cannot login approver (0234790 ) ...: Issue closed in SCP. Zahir Abd Latif
11:04 Support #8803 (Closed - End of life cycle): SCP ID :##4733##] : FTL - Service is currently unavai...: Issue closed in SCP. Zahir Abd Latif
11:03 Support #8802 (Closed - End of life cycle): SCP ID :##4732##] : PDK Rumah Sayangku initiator : Pd...: Issue closed in SCP. Zahir Abd Latif
11:03 Support #8801 (Closed - End of life cycle): SCP ID :##4731##] : cannot approve trnx - error servi...: Issue closed in SCP. Zahir Abd Latif
09:30 Support #8804 (Closed - End of life cycle): SCP ID :##4734##] : Viewer ( tokwan2018 ) unable to ...: Hi,
Kindly attend below request:-
Viewer ( tokwan2018 ) unable to login get "session expired" as email below.
... Zahir Abd Latif

17:56 Support #8801 (Pending Customer Feedback): SCP ID :##4731##] : cannot approve trnx - error servic...: This issue happened due to UPASS 2 Windows Server getting maximum connections reached.
This issue is same as yester... Stephanie Sufrapto
17:55 Support #8802 (Pending Customer Feedback): SCP ID :##4732##] : PDK Rumah Sayangku initiator : Pdk...: Issue is cause by no response from fuse, below is the log snippet.
[9/27/18 11:41:41:040 SGT] 000037cd SystemOut ... Stephanie Sufrapto
17:43 Support #8803 (Pending Customer Feedback): SCP ID :##4733##] : FTL - Service is currently unavail...: Issue cause by Windows server getting maximum connection . and the SM sent us response 24, possible default error cod... Stephanie Sufrapto
15:52 Support #8803 (Closed - End of life cycle): SCP ID :##4733##] : FTL - Service is currently unavai...: Hi,
Kindly attend below request:
Mohon semakan dimana pelanggan cuba untuk membuat first time login sebagai appr... Zahir Abd Latif
15:27 Support #8802 (Closed - End of life cycle): SCP ID :##4732##] : PDK Rumah Sayangku initiator : Pd...: Hi,
Kindly attend below request:-
PDK Rumah Sayangku initiator : PdktpgRs click bulk payment file upload, facing ... Zahir Abd Latif
15:24 Support #8801 (Closed - End of life cycle): SCP ID :##4731##] : cannot approve trnx - error servi...: Hi,
Kindly attend below request:-
ZS armin approver cannot approve transaction due to error' Service is current U... Zahir Abd Latif

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