Activity
From November 22, 2014 to December 21, 2014
December 19, 2014
- 18:05 Support #4169 (Closed - End of life cycle): [SCP ID :##2043##] : IBG Trx Rejected by MyClear due ...
- 18:05 Support #4639 (Closed - End of life cycle): [SCP ID :##2363##] : Error regarding IBGCore issues ...
- Based on our investigation, we suspect that the issue occurred is because of configuration setting . due error found...
- 17:33 Support #4556 (Closed - End of life cycle): [SCP ID :##2338##] : Unable Stop Cheque thru KFH Online
- 16:35 Support #4603 (Work Completed-End life cycle): SCP : ##2350## : IBG Trx Failed & Account Debited
- The Problem resolved after IT restart ESB to establish connection from Internet Banking to Phoenix Core Banking. Root...
- 16:25 Support #4395 (Work Completed-End life cycle): [SCP ID :##2250##] : Pentest result
- Refer Email: Re: [Request ID :##2250##] : Pentest result
Case closed. - 16:18 Support #4307 (Work Completed-End life cycle): [SCP ID :##2170##] : IBG-OTC Trx Issue
- 15:52 Change #1637 (Closed - End of life cycle): SR : 1-27106301 : Broadvision security vulnerability (...
- Closed since it is too old without update
- 15:20 Bug #1629 (Work Completed-End life cycle): HD00012900 - Rentas File CMS not generated
- Expired issue
December 12, 2014
- 10:35 Support #5047 (Closed - End of life cycle): [SCP ID :##2508##] : Error Message RFI Reconcile W4...
- Hi,
Kindly attend below request:...
December 10, 2014
- 11:02 Support #5040 (Closed - End of life cycle): [SCP ID :##2501##] : BVMC Problem Login
- Solution:Restart DB
Case close - 11:01 Support #5041 (Closed - End of life cycle): [SCP ID :##2498##] : bv_framework0 at kfhib03 unable ...
- Solution:Restart DB
Case closed. - 10:52 Support #5045 (Work Completed-End life cycle): [SCP ID :##2505##] : No email generation and repo...
- Hi Hapiz
Kindly attend below request...
December 09, 2014
- 16:02 Support #5041 (Closed - End of life cycle): [SCP ID :##2498##] : bv_framework0 at kfhib03 unable ...
- Hi Hafiz
Kindly attend below case:... - 15:43 Support #5040 (Closed - End of life cycle): [SCP ID :##2501##] : BVMC Problem Login
- Hapiz
Kindly attend below issue...
December 08, 2014
- 09:37 Support #5033 (Closed - End of life cycle): [SCP ID :##2496##] : Unsuccessful Consumer SI Sched...
- Hi Hapiz
kindly attend below request:... - 09:29 Support #5032 (Work Completed-End life cycle): [SCP ID :##2495##] : Successful Rentas Trxn Having...
- Hi Hafiz
Kindly refer below reported case...
December 04, 2014
- 10:24 Support #4950: [SCP ID :##2484##] : Cash Management Solutions Problem : Services is currently u...
- May be need to check their DR DB on the table and sequence number setting
December 03, 2014
- 17:25 Support #4950: [SCP ID :##2484##] : Cash Management Solutions Problem : Services is currently u...
- Hi Mr Tan,
This issue happened when swing from DR env to PROD env. I am not sure how the IT team back up and resto... - 15:29 Support #4950 (Development / Work In Progress): [SCP ID :##2484##] : Cash Management Solutions ...
- 15:29 Support #4950: [SCP ID :##2484##] : Cash Management Solutions Problem : Services is currently u...
- Hi Kah Yan, we need to know why the sequence number script was removed. Even if the sequence id is disabled, but OID ...
- 15:17 Support #4950: [SCP ID :##2484##] : Cash Management Solutions Problem : Services is currently u...
- Root Cause:
Trigger for auto generate OID is missing from DB for BIB related tables.
List of tables containing th...
November 28, 2014
- 17:56 Support #4340 (Pending Review): [SCP ID :##2207##] : Error in Maxis Mobile Reload Report dated 19...
- Not reported any new issue until now
- 17:55 Support #4487 (Work Completed-End life cycle): [SCP ID :##2311##] : Shown Incorrect Record in BIB...
- Not reported until now
- 17:53 Support #4644 (Work Completed-End life cycle): [SCP ID :##2364##] : CIB SI Consumer Execution Pr...
- Refer email
Re: [Request ID :##2364##] : CIB SI Consumer Execution Process executed on 14/07/2014 10:50: Unsuccess... - 17:51 Support #4527 (Pending Review): [SCP ID :##2315##] : BG Settlement Report - Window 2
- rasa cam dorg dah xde report psl issue ni pun
- 17:24 Support #4955 (Pending Review): [SCP ID :##2490##] : CIB SI Consumer Execution (26/11/2014) Suc...
- So far,
yesterday & today 28/11/2014 no issue for CIB Scheduler reported.
- 17:05 Support #4956 (Pending Review): [SCP ID :##2491##] : Rentas Trx Not Reflected in Corus & BVMC R...
- Data of the transaction is not log into DB.
Check on table
BIB_INTER_TRANSFER
BIB_BULKPAYMENT_DETAIL
RENTAS_DETA... - 16:39 Support #4948 (Pending Review): [SCP ID :##2483##] : BIB Report not available
- Selalunya kalau report yang kita generate kuar NIL mean data xde dalam table.
Attached doc untuk cara regen report... - 15:34 Support #1588 (Pending Review): HD00013138 - 2 failed epay trx sent to epay after 2 weeks as succ...
- Issue ni dah 2 tahun kak..
Cer try check ngan dorg ada lg ke x issue ni..
November 27, 2014
- 11:37 Support #4806: [SCP ID :##2469##] : IBG OFI w1 process report not generated and available at CO...
- Dear Hafiz,
Kindly assist to update the current status of this issue no response since November 11, 2014.
Thanks. - 11:34 Support #4809: [SCP ID :##2472##] : Interbank GIRO Disaster Recovery Live Run Retest Exercise 2...
- Dear Hafiz,
Kindly assist to update the current status of this issue no response since November 12, 2014.
Thanks. - 09:04 Support #4975 (Work Completed-End life cycle): [SCP ID :##2492##] : Bill Zakat Error on 22.11.14
- Hi,
Kindly attend below request:...
November 26, 2014
- 17:41 Support #4705 (Work Completed-End life cycle): [SCP ID :##2414##] : Digi New File Format Migratio...
- While checking in the instance given by IT..
> Some of the parameter is not update accordingly & changes are not dep... - 15:50 Support #4796 (Work Completed-End life cycle): [SCP ID :##2460##] : FTT Transaction 29-10-2014.
- Refer email Re: [Request ID :##2460##] : FTT Transaction 29-10-2014
The error is due to incorrect input by custome... - 13:00 Support #4956 (Work Completed-End life cycle): [SCP ID :##2491##] : Rentas Trx Not Reflected in...
- Hi,
Kindly attend below request:... - 12:20 Support #4955 (Closed - End of life cycle): [SCP ID :##2490##] : CIB SI Consumer Execution (26/...
- Hi,
Kindly attend below request:...
November 25, 2014
- 09:16 Support #4950 (Closed - End of life cycle): [SCP ID :##2484##] : Cash Management Solutions Prob...
- Hi,
Kindly attend below request:...
November 24, 2014
- 16:40 Support #4948 (Closed - End of life cycle): [SCP ID :##2483##] : BIB Report not available
- Kindly investigate customer's issue below:
BIB report has been re-generated twice but still not available. Kindly ... - 16:18 Support #4947 (Closed - End of life cycle): [SCP ID :##2482##] : CIB SI Consumer Execution Proce...
- Hi Hafiz
Kindly attend below request: ...
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