Activity

From May 04, 2015 to June 02, 2015

June 02, 2015

09:09 Support #5335 (Closed - End of life cycle): [SCP ID :##2684##] : iPAY Fee Revision.: Email from Norashikin, Jun 2, 2015 08:45 AM: Re: [Request ID :##2684##] : iPAY Fee Revision... Zahir Abd Latif

June 01, 2015

16:16 Support #5186: [SCP ID :##2578##] : VAPT Findings for Year 2014 (Internet Banking Segment) Web Ap...: I successfully blocked HTTP request for OPTION TRACE HEAD and allow only POST and GET. this may be a problem for anon... Aditya Prathama
10:47 Support #5335 (Pending Customer Feedback): [SCP ID :##2684##] : iPAY Fee Revision.: Refer email hafiz, May 29, 2015 11:29 AM :- Re: [Request ID :##2684##] : iPAY Fee Revision... Zahir Abd Latif
10:43 Support #5327: [SCP ID :##2676##] : TAC invalid at 7310 instance.: User Restart 7310 Instance and problem resolve. Root Cause have not identify clearly Aditya Prathama

May 28, 2015

15:09 Support #5186: [SCP ID :##2578##] : VAPT Findings for Year 2014 (Internet Banking Segment) Web Ap...: Need Aditya to apply the fix for WEB-IB002 : HTML Comments Sensitive Information Disclosure.
for more details about... William Gozali Tan

May 22, 2015

10:41 Support #5315: [SCP ID :##2668##] : Bill Payment transaction to Lembaga Tabung Haji.: cheeping,
The service is currently unavailable is it due to not able to log into receipt table, this occur after I... Aditya Prathama
10:21 Support #5315: [SCP ID :##2668##] : Bill Payment transaction to Lembaga Tabung Haji.: Adit
The service is currently unavailable is it due to not able to log into receipt table, but account already deb... Ngoh Chee Ping

May 21, 2015

16:34 Support #5315: [SCP ID :##2668##] : Bill Payment transaction to Lembaga Tabung Haji.: bill payment transaction encountered error when storing to IB_RECEIPT_DETAILS table.
In production IB_RECEIPT_DETAIL... Aditya Prathama
16:24 Support #5319: [SCP ID :##2669##] : International Mobile number unable to be register for Online...: On production source code:
- the phone number is retrieved from host and auto populated to the screen. User is not a... Aditya Prathama
16:06 Support #5315: [SCP ID :##2668##] : Bill Payment transaction to Lembaga Tabung Haji.: Dear Adit,
Refer last email from chee ping, there should not have any problem to log into IB_RECEIPT_DETAILS table... Zahir Abd Latif
12:53 Support #5298: [SCP IP ##2656## : Epay Txn Failed]: New issue occur ... Ahmad Hazri
12:27 Support #5308: [SCP ID :##2667##] : Error in Page Nagivation for Acc# 001103041053: From Hafiz investigation. We found new Trnx Code 100 sent by Phoenix for normal transaction history.
This new Trnx ... Zahir Abd Latif
12:11 Support #5308 (Closed - End of life cycle): [SCP ID :##2667##] : Error in Page Nagivation for Acc...: Issue closed in SCP.
Refer email:- Re: [Request ID :##2667##] : Error in Page Nagivation for Acc# 001103041053 Zahir Abd Latif

May 20, 2015

15:54 Support #5319: [SCP ID :##2669##] : International Mobile number unable to be register for Online...: Dear Adit,
Kindly assist to provide Root cause and Solution.
Thanks. Zahir Abd Latif
15:39 Support #5319 (Pending Customer Feedback): [SCP ID :##2669##] : International Mobile number unab...: Aditya Prathama
14:15 Support #5319: [SCP ID :##2669##] : International Mobile number unable to be register for Online...: Dear Adit,
Kindly assist to update the current status in Redmine.
Thanks. Zahir Abd Latif

May 19, 2015

11:52 Support #5298: [SCP IP ##2656## : Epay Txn Failed]: Status
For this Warning... Ahmad Hazri
11:30 Support #5319 (Development / Work In Progress): [SCP ID :##2669##] : International Mobile number...: Zahir Abd Latif

May 18, 2015

18:02 Support #5298: [SCP IP ##2656## : Epay Txn Failed]: Summarily:
Error message: Invalid SSL Header
Based on Oracle Knowledge Document, it can coz by multiple case
... Ahmad Hazri
16:44 Support #5298: [SCP IP ##2656## : Epay Txn Failed]: Set WebLogic to use TLS1 only protocol
Both OLD and NEW ePay URL given the same ssl error message.
Dev:
————
OL... Ahmad Hazri

May 14, 2015

18:40 Support #5319 (Closed - End of life cycle): [SCP ID :##2669##] : International Mobile number una...: Hi Adit
Kindly attend this issue
There was one customer who unable to register via KFHOnline since there was an e... Ahmad Hazri
10:37 Support #5315 (Pending Customer Feedback): [SCP ID :##2668##] : Bill Payment transaction to Lemba...: Zahir Abd Latif
10:29 Support #5315: [SCP ID :##2668##] : Bill Payment transaction to Lembaga Tabung Haji.: logger for bill payment tabung haji. not clear log for identify the root cause Aditya Prathama

May 13, 2015

16:12 Support #5315 (Closed - End of life cycle): [SCP ID :##2668##] : Bill Payment transaction to Lemb...: Hi,
Kindly attend below request:... Zahir Abd Latif
10:21 Support #5307 (Closed - End of life cycle): [SCP ID :##2666##] : Extra 1 Successful Bill Payment ...: Issue closed in SCP.
Refer email:- Re: [Request ID :##2666##] : Extra 1 Successful Bill Payment for Astro dd20150506 Zahir Abd Latif

May 12, 2015

15:40 Support #5308 (Development / Work In Progress): [SCP ID :##2667##] : Error in Page Nagivation for...: Zahir Abd Latif
14:04 Support #5308: [SCP ID :##2667##] : Error in Page Nagivation for Acc# 001103041053: tran_code 100: Opening Deposit.
Will occur 1 time at each account opening, subsequent deposit will use tran_code 101 Yap Kah Yan
12:24 Support #5307 (Pending Customer Feedback): [SCP ID :##2666##] : Extra 1 Successful Bill Payment f...: Advised to implement logger enhancement. Not able to find the root cause for this issue.
Only know that failed to lo... Yap Kah Yan

May 11, 2015

14:25 Support #5308 (Closed - End of life cycle): [SCP ID :##2667##] : Error in Page Nagivation for Acc...: Hi,
Kindly attend below request:... Zahir Abd Latif
13:16 Support #5307 (Development / Work In Progress): [SCP ID :##2666##] : Extra 1 Successful Bill Paym...: Still investigating on the root cause
Findings:
Failed to log Internet Receipt Details to IB_RECEIPT_DETAILS tabl... Yap Kah Yan

May 07, 2015

17:38 Support #5307 (Closed - End of life cycle): [SCP ID :##2666##] : Extra 1 Successful Bill Payment ...: Hi,
Kindly attend below request:... Zahir Abd Latif
16:00 Support #5088: [SCP ID :##2516##] : Delete Holiday in Calendar table: My investigation from given log. I found the Holiday function stop in middle of execution program.. we found no erro... Hafizudin MD
15:38 Support #5299 (Closed - End of life cycle): [SCP ID :##2657##] : BIB KFHOnline Trx History Error ...: Issue closed in SCP.
Refer email:- Re: [Request ID :##2657##] : BIB KFHOnline Trx History Error Page Zahir Abd Latif
15:37 Support #5301 (Closed - End of life cycle): [SCP ID :##2660##] : CIB SI Consumer on 29/04/2015: Issue closed in SCP.
Refer email:- Re: [Request ID :##2660##] : CIB SI Consumer on 29/04/2015 Zahir Abd Latif
11:31 Support #5184 (Closed - End of life cycle): [SCP ID :##2576##] : kfhib19 (HP Proliant DL160 G6) a...: Activity rescheduled to today, 7/5/2014 on 10.00AM
HPSR replaced the correct drive, and it works fine, now is rebui... William Gozali Tan

May 06, 2015

16:05 Support #5300 (Closed - End of life cycle): [SCP ID :##2659##] : Successful Bill Payment for Tel...: Issue closed in SCP.
Refer email:- Re: [Request ID :##2659##] : Successful Bill Payment for Telekom Not Reflected i... Zahir Abd Latif
15:06 Support #5297 (Closed - End of life cycle): [SCP ID :##2658##] : No GST Fee on Rentas Trx: Issue closed in SCP. Zahir Abd Latif
12:15 Support #5088: [SCP ID :##2516##] : Delete Holiday in Calendar table: From Roslan, May 6, 2015 11:25 AM... Zahir Abd Latif
11:36 Support #5287 (Closed - End of life cycle): [SCP ID :##2648##] : ePay new URL: Issue closed in SCP.
Refer email:- Re: [Request ID :##2648##] : ePay new URL Zahir Abd Latif
11:35 Support #5289 (Closed - End of life cycle): [SCP ID :##2650##] : BVMC Report Inaccurate: Issue closed in SCP.
Refer email:- Re: [Request ID :##2650##] : BVMC Report Inaccurate Zahir Abd Latif
11:22 Support #5298: [SCP IP ##2656## : Epay Txn Failed]: Confirmed by Shikin that epay is no longer supporting SSL protocols (regardless version) and supporting only TLS 1 an... Ahmad Hazri
11:00 Support #5297 (Pending Customer Feedback): [SCP ID :##2658##] : No GST Fee on Rentas Trx: Yap Kah Yan
11:00 Support #5297: [SCP ID :##2658##] : No GST Fee on Rentas Trx: Root Cause: Wrong mapping
Solution:
To change RTG to RTGS in \kfh_bib.war\WEB-INF\classes\my\com\kfhbib\parameter... Yap Kah Yan
10:22 Support #5297: [SCP ID :##2658##] : No GST Fee on Rentas Trx: Assign to Kah Yan to do further investigation. Ngoh Chee Ping
10:18 Support #5301 (Pending Customer Feedback): [SCP ID :##2660##] : CIB SI Consumer on 29/04/2015: This issue is related to the bene_name exceeding 25 characters.
The bene name for transaction id 201504270001914839 ... Yap Kah Yan
09:54 Support #5300 (Finished Development): [SCP ID :##2659##] : Successful Bill Payment for Telekom N...: Already provide script to Shikin to update database. Now pending KFH side to execute the script in production. Ngoh Chee Ping
09:51 Support #5301: [SCP ID :##2660##] : CIB SI Consumer on 29/04/2015: Assign to Kah Yan to do further investigate why the record in IB_TRANSACTION_HISTORY is missing. Ngoh Chee Ping
08:56 Support #5298: [SCP IP ##2656## : Epay Txn Failed]: Working with shikin:
* Shikin to get requirement for the new web service URL from ePay.
* Suspecting the new URL is... Ahmad Hazri
08:47 Support #5299 (Pending Customer Feedback): [SCP ID :##2657##] : BIB KFHOnline Trx History Error Page: Yap Kah Yan
08:46 Support #5299: [SCP ID :##2657##] : BIB KFHOnline Trx History Error Page: Root Cause:
Class file not updated for bv0 and bv1.
Solution:
Replace the affected class file IBGenericAccountSu... Yap Kah Yan

May 05, 2015

18:02 Support #5301: [SCP ID :##2660##] : CIB SI Consumer on 29/04/2015: After checked the data in production. I found the record in transaction history is missing that cause all this proble... Ngoh Chee Ping
15:52 Support #5303 (Closed - End of life cycle): [SCP ID :##2661##] : RFI W1 154 Trx Credit Error - 5....: Zahir Abd Latif
13:32 Support #5303 (Finished Development): [SCP ID :##2661##] : RFI W1 154 Trx Credit Error - 5.5.2015: In the log file i found there is a period of downtime for phoenix database. Below are the phoenix error message. This... Ngoh Chee Ping
10:33 Support #5143 (Closed - End of life cycle): [SCP ID :##2544##] : IBG Core Problem 15/01/2015.: Issue closed in SCP.
Refer email:- Re: [Request ID :##2544##] : IBG Core Problem 15/01/2015 Zahir Abd Latif
10:31 Support #5303: [SCP ID :##2661##] : RFI W1 154 Trx Credit Error - 5.5.2015: Hafiz is MIA. So, assign to Chee Ping to look into this issue. Tan Lee Yong
10:15 Support #5303 (Closed - End of life cycle): [SCP ID :##2661##] : RFI W1 154 Trx Credit Error - 5....: Hi,
Kindly attend below request:
We encountered Credit Error status again for RFI W1 crediting today @ 9.30am.
... Zahir Abd Latif
09:23 Support #5299 (Development / Work In Progress): [SCP ID :##2657##] : BIB KFHOnline Trx History Er...: Zahir Abd Latif
09:07 Support #5285 (Closed - End of life cycle): [SCP ID :##2647##] : IBG OFI Error Page & SI IBG Fail...: Issue closed in SCP.
Refer email:- Re: [Request ID :##2647##] : IBG OFI Error Page & SI IBG Failed due to ID Inva... Zahir Abd Latif

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