Activity

From July 20, 2019 to August 18, 2019

16:19 Support #10123 (Closed - End of life cycle): [SCP ID :##5078##] : FPX Fraud Email Notification Title: Hi,
Kindly attend below request.
This is to formalize the issue reported by user whereby the fraud notification t... Zahir Abd Latif
16:09 Support #10122 (Closed - End of life cycle): [SCP ID :##5077##] : To demolish Info Site (KFHMB): Hi,
Kindly attend below request.
Corporate Comm has confirmed that KFHMB instance is no longer use and we can pro... Zahir Abd Latif

17:29 Support #10119 (Closed - End of life cycle): [SCP ID :##5075##] : Deskmate Update : News Section: Hi Hafiz,
Kindly attend below request.
Kindly upload the news in the deskmate news section as follow:
1)
Ne... Nurul Akmal
16:00 Support #10117 (Closed - End of life cycle): [SCP ID :##5074##] : Failed to Perform Jompay Mainta...: Hi Hafiz,
Kindly attend below request.... Nurul Akmal
09:40 Support #10114 (Closed - End of life cycle): [SCP ID :##5073##] : Tabung Haji Report File: Hi,
Kindly attend below request.
Please find the attached file for requirement of generating new report file for ... Zahir Abd Latif

12:14 Support #10052 (Closed - End of life cycle): [SCP ID :##5044##] : BIB - Unable to perform Bill Pa...: Issue closed in SCP. Zahir Abd Latif

16:21 Support #10096 (Closed - End of life cycle): [SCP ID :##5066##] : FPX Transaction Unsuccessful: Hi,
Kindly attend below request:
Customer performed FPX transaction amounting RM1,492.00 dated 07/08/2019 transa... Zahir Abd Latif

16:34 Support #10084 (Closed - End of life cycle): [SCP ID :##5061##] : unable to increase limit up to...: Hi,
Kindly attend below request:
Details of customers are as follows:
UserId : 61647
Date & Time: 3... Zahir Abd Latif

14:23 Support #10083 (Closed - End of life cycle): [SCP ID :##5060##] : Geolocation Fraud Detection: Hi,
Kindly attend below request:
Prior UIUX,MSL and error code mapping impelmentation, Penril has raised the conc... Zahir Abd Latif

14:40 Support #10081 (Closed - End of life cycle): [SCP ID :##5058##] : Registered RENTAS,IBG & JOMPAY ...: Hi,
Kindly attend below request:
Customer EMRAIL SDN. BHD. performed registered RENTAS,IBG & JOMPAY amounting RM3... Zahir Abd Latif

14:02 Support #10048 (Development / Work In Progress): [SCP ID :##5041##] : Failed to Process IBG OFI D...: Root Cause: special character not transaction correctly when inserting into database. power of 1 was translated into ... Yap Kah Yan
13:59 Support #10052 (Pending Customer Feedback): [SCP ID :##5044##] : BIB - Unable to perform Bill Pay...: Root Cause: Missing patch ePay TLS 1.2 during previous migrations (Jan 2018)
Solution: Deployed ePay TLS 1.2 into pr... Yap Kah Yan
10:53 Support #10061 (Closed - End of life cycle): [SCP ID :##5047##] : CMS FPX Issue: Hi,
Kindly attend below request:
Please help to check reported issue whereby FPX transaction initiated at CMS hav... Zahir Abd Latif

17:37 Support #10056 (Closed - End of life cycle): [SCP ID :##5046##] : Jompay - Unable to Add Unifi Bi...: Hi Hafiz,
Kindly attend below request.... Nurul Akmal
17:32 Support #10055 (Closed - End of life cycle): [SCP ID :##5045##] : Unable to Perform Jompay Mainte...: Hi Hafiz,
Kindly attend below request.... Nurul Akmal

07:50 Support #10052 (Closed - End of life cycle): [SCP ID :##5044##] : BIB - Unable to perform Bill Pa...: Hi,
Kindly attend below request:
Please help to check on unsuccesful bill payment performed at CMS instance after... Zahir Abd Latif
07:46 Support #10051 (Closed - End of life cycle): SCP ID :##5043##] : CMS Rentas Transaction not refle...: Hi,
Kindly attend below request:
Trade Operation CMS account performed RENTAS transaction date 18/07/2019 (after ... Zahir Abd Latif

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