B - Production Support » Maybank Support » Maybank RCAS Support

February 27, 2014

18:00 Support #4186 (Closed - End of life cycle): SCP ID # 2062 : RCAS login problem - Java error

*Kindly help to check RCAS issue below.*
BBO hit error when login to RCAS
Java error.
William Gozali Tan

15:27 Support #4185 (Closed - End of life cycle): SCP ID # 2060 : BBO not manage to approve token bindi...

Kindly help to provide stub for issue below.
BBO not manage to approve token binding.
From our checking in RCAS... William Gozali Tan

12:17 Support #4182 (Closed - End of life cycle): SCP ID # 2058 : Reset Password failed - MYFLYFLY

BBO cannot manage to bind token to reset password for id MYFLYFLY2D.

From cas.log we find out error was 6. (use... William Gozali Tan

February 26, 2014

18:46 Support #4180 (Closed - End of life cycle): SCP ID # 2054 : RCMS and RCAS LOGS OVERWRITTEN

We found that the RCMS logs have overwritten maybe due to the increase on customers.
Due to this, we will have diff... William Gozali Tan

09:34 Support #4176 (Rejected - End of life cycle): [Request ID :##2047##] : Password Reset Email Not ...

Please attend below query from RCAS support... Ahmad Hazri

February 25, 2014

16:07 Support #4170 (Closed - End of life cycle): Re: [Request ID :##2044##] : Unable to authorize User...

Hartanto Boby

16:06 Support #4159 (Closed - End of life cycle): [SCP ID : 2038] - Re: SUPER URGENT/NEW/RCMS/CORP GLC...

Hartanto Boby

16:05 Support #4138 (Closed - End of life cycle): SCP ID # 2021 : Unable to approve token binding - SGRGE

Hartanto Boby

16:05 Support #4114 (Closed - End of life cycle): [SCP ID : 1982] - FTO BUILDERS AND DEVELOPERS INC - ...

Hartanto Boby

16:00 Support #4095 (Closed - End of life cycle): [SCP ID : 1834] - Unable to approve token-FLYFIRELY ...

Script provided. Case closed Ahmad Hazri

15:57 Support #4027 (Closed - End of life cycle): [Real SCP ID 1761] SCP ID# 1773 : Unable to create co...

script provided Hartanto Boby

15:53 Support #4051 (Closed - End of life cycle): [SCP ID : 1856 ]- Unable to approve Bind Token-Kelana...

duplicate corp id issue. fix is in UAT Hartanto Boby

15:51 Support #4060 (Closed - End of life cycle): SCP ID# 1895 : Unable to approve bind token-QL Resour...

caused by duplicate id. fix still in UAT Hartanto Boby

15:49 Support #4061 (Closed - End of life cycle): SCP ID# 1896 : Unable to approve token binding - Corp...

valid error. Must assign token from same provider with the user Hartanto Boby

15:48 Support #4075 (Closed - End of life cycle): SCP ID# 1913 : NINIQ BISTRO SDN BHD-USER MYNINIQ2A

provided the temp solution. Fix will be done at rcms, not rcas Hartanto Boby

15:41 Support #4095 (Pending Customer Feedback): [SCP ID : 1834] - Unable to approve token-FLYFIRELY S...

Hartanto Boby

15:41 Support #4099 (Closed - End of life cycle): SCP ID # 1942 : Checker unable to approve task under ...

Script provided. Case closed Ahmad Hazri

15:29 Support #4137 (Closed - End of life cycle): SCP ID # 2019 : Unvailable to bring up RCAS server

Ahmad Hazri

15:29 Support #4099 (Pending Customer Feedback): SCP ID # 1942 : Checker unable to approve task under U...

caused by duplicate id Hartanto Boby

15:28 Support #4107 (Closed - End of life cycle): SCP ID # 1974 : WRONG CORP ID CREATED - Request to re...

Ahmad Hazri

15:26 Support #4107 (Pending Customer Feedback): SCP ID # 1974 : WRONG CORP ID CREATED - Request to rename

Script provided Hartanto Boby

15:26 Support #4109 (Closed - End of life cycle): SCP ID # 1978 : DELETE CORP ID CREATED

script provide by Boby.
case closed Ahmad Hazri

15:24 Support #4170 (Pending Customer Feedback): Re: [Request ID :##2044##] : Unable to authorize User ...

provided the script to update one of the user to dummy. Fix still in UAT Hartanto Boby

15:22 Support #4029 (Closed - End of life cycle): SCP ID# 1780 : Unable to approve Bind Token-time 4:40pm

Ahmad Hazri

15:21 Support #4056 (Closed - End of life cycle): [ SCP ID : 1873] - Password not received via Email or...

Ahmad Hazri

15:17 Support #4107 (Pending Prod Deployment): SCP ID # 1974 : WRONG CORP ID CREATED - Request to rename

Ahmad Hazri

15:15 Support #4099 (Pending Prod Deployment): SCP ID # 1942 : Checker unable to approve task under Use...

Ahmad Hazri

15:14 Support #4095 (Pending Prod Deployment): [SCP ID : 1834] - Unable to approve token-FLYFIRELY SDN...

Ahmad Hazri

15:12 Support #4075 (Pending Prod Deployment): SCP ID# 1913 : NINIQ BISTRO SDN BHD-USER MYNINIQ2A

Ahmad Hazri

15:11 Support #4061 (Pending Prod Deployment): SCP ID# 1896 : Unable to approve token binding - Corpora...

Ahmad Hazri

15:10 Support #4060 (Pending Prod Deployment): SCP ID# 1895 : Unable to approve bind token-QL Resources...

Ahmad Hazri

15:08 Support #4055 (Closed - End of life cycle): [SCP ID : 1869] - JOOYEE/Unable to Activate Token/00G...

Ahmad Hazri

15:06 Support #4051 (Pending Prod Deployment): [SCP ID : 1856 ]- Unable to approve Bind Token-Kelana Ni...

Ahmad Hazri

15:02 Support #4027 (Pending Prod Deployment): [Real SCP ID 1761] SCP ID# 1773 : Unable to create corpo...

Ahmad Hazri

14:51 Support #4029 (Pending Prod Deployment): SCP ID# 1780 : Unable to approve Bind Token-time 4:40pm

Ahmad Hazri

11:45 Support #4137 (Pending Customer Feedback): SCP ID # 2019 : Unvailable to bring up RCAS server

Updated :
Issue already solved. can close it already. Zayani Zakaria

11:36 Support #4170 (Closed - End of life cycle): Re: [Request ID :##2044##] : Unable to authorize User...

Reported by Naza... Ahmad Hazri

11:25 Support #4138 (Pending Customer Feedback): SCP ID # 2021 : Unable to approve token binding - SGRGE

Already provided query to rename user alias. Yap Kah Yan

11:13 Support #4056 (Pending Customer Feedback): [ SCP ID : 1873] - Password not received via Email or ...

notification mode is pin mailer Hartanto Boby

11:11 Support #4114 (Pending Customer Feedback): [SCP ID : 1982] - FTO BUILDERS AND DEVELOPERS INC - F...

Hartanto Boby

11:11 Support #4159 (Pending Customer Feedback): [SCP ID : 2038] - Re: SUPER URGENT/NEW/RCMS/CORP GLC/...

Hartanto Boby

February 24, 2014

13:53 Support #4159 (Closed - End of life cycle): [SCP ID : 2038] - Re: SUPER URGENT/NEW/RCMS/CORP GLC...

Please attend below query... Ahmad Hazri

February 18, 2014

17:01 Support #4138 (Closed - End of life cycle): SCP ID # 2021 : Unable to approve token binding - SGRGE

Kindly assist to check issue below
User unable to bind token unable to approve task.
*CORPORATE ID : SGRGE*
*USE... William Gozali Tan

February 17, 2014

16:57 Support #4137 (Closed - End of life cycle): SCP ID # 2019 : Unvailable to bring up RCAS server

Maybank complains:
RCAS server was down and unavailable to bring up, please check . Log as attached
Penril still ... William Gozali Tan

February 05, 2014

14:34 Support #4114 (Closed - End of life cycle): [SCP ID : 1982] - FTO BUILDERS AND DEVELOPERS INC - ...

Reported by NAZA:
BBO want to reused again CIF no which accidently key in due to PH team wrongly provide cif numb... Ahmad Hazri