Activity
From February 08, 2014 to March 09, 2014
March 07, 2014
- 16:10 Support #4176 (Rejected - End of life cycle): [Request ID :##2047##] : Password Reset Email Not ...
- the user enable the user, not reset the password
- 16:08 Support #4180 (Closed - End of life cycle): SCP ID # 2054 : RCMS and RCAS LOGS OVERWRITTEN
- advise to update the log rotation to keep 50 rotations and 100mb for each log
- 16:07 Support #4182 (Closed - End of life cycle): SCP ID # 2058 : Reset Password failed - MYFLYFLY
- Due to creation failed, the user details not successful store in rcas db. provided script to update the user to dummy...
- 16:05 Support #4185 (Closed - End of life cycle): SCP ID # 2060 : BBO not manage to approve token bindi...
- script provided
- 16:03 Support #4186 (Closed - End of life cycle): SCP ID # 2062 : RCAS login problem - Java error
- might caused by dirty data. now working fine without any fix
- 16:02 Support #4196 (Closed - End of life cycle): [Request ID :##2067##] : SUPER URGENT/NEW/RCMS/CORP...
- script provided
March 04, 2014
- 18:28 Support #4196 (Closed - End of life cycle): [Request ID :##2067##] : SUPER URGENT/NEW/RCMS/CORP...
- Duplicate ID for new user
February 27, 2014
- 18:00 Support #4186 (Closed - End of life cycle): SCP ID # 2062 : RCAS login problem - Java error
- *Kindly help to check RCAS issue below.*
BBO hit error when login to RCAS
Java error.
- 15:27 Support #4185 (Closed - End of life cycle): SCP ID # 2060 : BBO not manage to approve token bindi...
- Kindly help to provide stub for issue below.
BBO not manage to approve token binding.
From our checking in RCAS... - 12:17 Support #4182 (Closed - End of life cycle): SCP ID # 2058 : Reset Password failed - MYFLYFLY
- BBO cannot manage to bind token to reset password for id MYFLYFLY2D.
From cas.log we find out error was 6. (use...
February 26, 2014
- 18:46 Support #4180 (Closed - End of life cycle): SCP ID # 2054 : RCMS and RCAS LOGS OVERWRITTEN
- We found that the RCMS logs have overwritten maybe due to the increase on customers.
Due to this, we will have diff... - 09:34 Support #4176 (Rejected - End of life cycle): [Request ID :##2047##] : Password Reset Email Not ...
- Please attend below query from RCAS support...
February 25, 2014
- 16:07 Support #4170 (Closed - End of life cycle): Re: [Request ID :##2044##] : Unable to authorize User...
- 16:06 Support #4159 (Closed - End of life cycle): [SCP ID : 2038] - Re: SUPER URGENT/NEW/RCMS/CORP GLC...
- 16:05 Support #4138 (Closed - End of life cycle): SCP ID # 2021 : Unable to approve token binding - SGRGE
- 16:05 Support #4114 (Closed - End of life cycle): [SCP ID : 1982] - FTO BUILDERS AND DEVELOPERS INC - ...
- 16:00 Support #4095 (Closed - End of life cycle): [SCP ID : 1834] - Unable to approve token-FLYFIRELY ...
- Script provided. Case closed
- 15:57 Support #4027 (Closed - End of life cycle): [Real SCP ID 1761] SCP ID# 1773 : Unable to create co...
- script provided
- 15:53 Support #4051 (Closed - End of life cycle): [SCP ID : 1856 ]- Unable to approve Bind Token-Kelana...
- duplicate corp id issue. fix is in UAT
- 15:51 Support #4060 (Closed - End of life cycle): SCP ID# 1895 : Unable to approve bind token-QL Resour...
- caused by duplicate id. fix still in UAT
- 15:49 Support #4061 (Closed - End of life cycle): SCP ID# 1896 : Unable to approve token binding - Corp...
- valid error. Must assign token from same provider with the user
- 15:48 Support #4075 (Closed - End of life cycle): SCP ID# 1913 : NINIQ BISTRO SDN BHD-USER MYNINIQ2A
- provided the temp solution. Fix will be done at rcms, not rcas
- 15:41 Support #4095 (Pending Customer Feedback): [SCP ID : 1834] - Unable to approve token-FLYFIRELY S...
- 15:41 Support #4099 (Closed - End of life cycle): SCP ID # 1942 : Checker unable to approve task under ...
- Script provided. Case closed
- 15:29 Support #4137 (Closed - End of life cycle): SCP ID # 2019 : Unvailable to bring up RCAS server
- 15:29 Support #4099 (Pending Customer Feedback): SCP ID # 1942 : Checker unable to approve task under U...
- caused by duplicate id
- 15:28 Support #4107 (Closed - End of life cycle): SCP ID # 1974 : WRONG CORP ID CREATED - Request to re...
- 15:26 Support #4107 (Pending Customer Feedback): SCP ID # 1974 : WRONG CORP ID CREATED - Request to rename
- Script provided
- 15:26 Support #4109 (Closed - End of life cycle): SCP ID # 1978 : DELETE CORP ID CREATED
- script provide by Boby.
case closed - 15:24 Support #4170 (Pending Customer Feedback): Re: [Request ID :##2044##] : Unable to authorize User ...
- provided the script to update one of the user to dummy. Fix still in UAT
- 15:22 Support #4029 (Closed - End of life cycle): SCP ID# 1780 : Unable to approve Bind Token-time 4:40pm
- 15:21 Support #4056 (Closed - End of life cycle): [ SCP ID : 1873] - Password not received via Email or...
- 15:17 Support #4107 (Pending Prod Deployment): SCP ID # 1974 : WRONG CORP ID CREATED - Request to rename
- 15:15 Support #4099 (Pending Prod Deployment): SCP ID # 1942 : Checker unable to approve task under Use...
- 15:14 Support #4095 (Pending Prod Deployment): [SCP ID : 1834] - Unable to approve token-FLYFIRELY SDN...
- 15:12 Support #4075 (Pending Prod Deployment): SCP ID# 1913 : NINIQ BISTRO SDN BHD-USER MYNINIQ2A
- 15:11 Support #4061 (Pending Prod Deployment): SCP ID# 1896 : Unable to approve token binding - Corpora...
- 15:10 Support #4060 (Pending Prod Deployment): SCP ID# 1895 : Unable to approve bind token-QL Resources...
- 15:08 Support #4055 (Closed - End of life cycle): [SCP ID : 1869] - JOOYEE/Unable to Activate Token/00G...
- 15:06 Support #4051 (Pending Prod Deployment): [SCP ID : 1856 ]- Unable to approve Bind Token-Kelana Ni...
- 15:02 Support #4027 (Pending Prod Deployment): [Real SCP ID 1761] SCP ID# 1773 : Unable to create corpo...
- 14:51 Support #4029 (Pending Prod Deployment): SCP ID# 1780 : Unable to approve Bind Token-time 4:40pm
- 11:45 Support #4137 (Pending Customer Feedback): SCP ID # 2019 : Unvailable to bring up RCAS server
- Updated :
Issue already solved. can close it already. - 11:36 Support #4170 (Closed - End of life cycle): Re: [Request ID :##2044##] : Unable to authorize User...
- Reported by Naza...
- 11:25 Support #4138 (Pending Customer Feedback): SCP ID # 2021 : Unable to approve token binding - SGRGE
- Already provided query to rename user alias.
- 11:13 Support #4056 (Pending Customer Feedback): [ SCP ID : 1873] - Password not received via Email or ...
- notification mode is pin mailer
- 11:11 Support #4114 (Pending Customer Feedback): [SCP ID : 1982] - FTO BUILDERS AND DEVELOPERS INC - F...
- 11:11 Support #4159 (Pending Customer Feedback): [SCP ID : 2038] - Re: SUPER URGENT/NEW/RCMS/CORP GLC/...
February 24, 2014
- 13:53 Support #4159 (Closed - End of life cycle): [SCP ID : 2038] - Re: SUPER URGENT/NEW/RCMS/CORP GLC...
- Please attend below query...
February 18, 2014
- 17:01 Support #4138 (Closed - End of life cycle): SCP ID # 2021 : Unable to approve token binding - SGRGE
- Kindly assist to check issue below
User unable to bind token unable to approve task.
*CORPORATE ID : SGRGE*
*USE...
February 17, 2014
- 16:57 Support #4137 (Closed - End of life cycle): SCP ID # 2019 : Unvailable to bring up RCAS server
- Maybank complains:
RCAS server was down and unavailable to bring up, please check . Log as attached
Penril still ...
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