Activity

From November 25, 2014 to December 24, 2014

December 24, 2014

15:14 Support #5053: [SCP ID :##2509##] : E2E Alert - RCAS/IM334371.
Hi Zahir,
Enhancement for the logging system will be delivered on 31-12-2014, will update you again on that day. TQ. Ong Wei Kuan
15:10 Support #5053: [SCP ID :##2509##] : E2E Alert - RCAS/IM334371.
Dear wei kuan,
What the current status on this case now?
Can proceed to close it?
Thanks. Zahir Abd Latif

December 22, 2014

18:01 Support #4804 (Closed - End of life cycle): [SCP ID :##2467##] : Unable to upload token serial ...
Zahir Abd Latif
17:01 Support #5039 (Closed - End of life cycle): [SCP ID :##2500##] : To provide stub to extract List ...
Wei Kuan already provided the SQL Scripts for extracting all users, all tokens, and users with token.
Case closed. Zahir Abd Latif
16:43 Support #5083 (Closed - End of life cycle): [SCP ID :##2512##] : RCAS Pin Mailer - Got Invalid ...
Zahir Abd Latif
16:36 Support #4991 (Closed - End of life cycle): [SCP ID :##2493##] : RE: E2E Alert - RCAS.
Zahir Abd Latif
16:19 Support #4949 (Closed - End of life cycle): [SCP ID :##2486##] : 20141023/Prod/RCMS/MY/Error/MYSO...
Zahir Abd Latif
15:50 Support #4816 (Closed - End of life cycle): [SCP ID :##2474##] : Assign Token to Provider - Pro...
Zahir Abd Latif
15:22 Support #4803 (Closed - End of life cycle): [SCP ID :##2464##] : Request to change the id to PO...
Zahir Abd Latif
15:20 Support #4799 (Closed - End of life cycle): [SCP ID :##2462##] : 20141031/ RCMS-BBO/ BBO SETUP/ ...
Zahir Abd Latif
15:15 Support #4791 (Closed - End of life cycle): [SCP ID :##2457##] : Change Token allocation to anoth...
Zahir Abd Latif
14:35 Support #5083 (Pending Customer Feedback): [SCP ID :##2512##] : RCAS Pin Mailer - Got Invalid U...
Hi Zahir,
Kindly assist to close this issue.
The root cause is Bank forget to point the database URL to produc... Ong Wei Kuan
14:29 Support #4737 (Closed - End of life cycle): [SCP ID :##2436##] : E2E Alert - RCAS.
Zahir Abd Latif
14:22 Support #4733 (Closed - End of life cycle): [SCP ID :##2430##] : Email Request Statistics from R...
Zahir Abd Latif
14:21 Support #4732 (Closed - End of life cycle): [SCP ID :##2429##] : Document for configuring RCAS e...
Zahir Abd Latif
13:11 Support #5083 (Development / Work In Progress): [SCP ID :##2512##] : RCAS Pin Mailer - Got Inva...
Ong Wei Kuan
12:32 Support #4703 (Closed - End of life cycle): [SCP ID :##2412##] : Wrong Corp id Created fvg Univer...
Zahir Abd Latif
11:29 Support #4660 (Closed - End of life cycle): [SCP ID :##2372##] : 201400829/PROD/RCMS/MY/ERROR/MY...
Zahir Abd Latif
11:20 Support #4638 (Closed - End of life cycle): [SCP ID :##2361##] : MYIJM : Token Error - User has b...
No response from customer within 3 days, closed. Zahir Abd Latif
11:00 Support #4475 (Closed - End of life cycle): [SCP ID :##2303##] : Rekening gaji tidak terdaftarBII...
No response from customer within 3 days, closed. Zahir Abd Latif
10:07 Support #5083 (Closed - End of life cycle): [SCP ID :##2512##] : RCAS Pin Mailer - Got Invalid ...
Hi,
Kindly attend below request:... Zahir Abd Latif

December 19, 2014

16:33 Support #4572 (Work Completed-End life cycle): [SCP ID :##2349##] : Temporary Password Email Noti...
No response from customer within 3 days, closed. Zahir Abd Latif
16:19 Support #4392 (Work Completed-End life cycle): [SCP ID :##2246##] : Unable to approve token - MYM...
Zahir Abd Latif
16:01 Support #4075 (Work Completed-End life cycle): SCP ID# 1913 : NINIQ BISTRO SDN BHD-USER MYNINIQ2A
Refer email:Re: NINIQ BISTRO SDN BHD-USER MYNINIQ2A.
Provided the temp solution. Fix will be done at rcms, not rca... Zahir Abd Latif

December 15, 2014

16:31 Support #5053 (Pending Customer Feedback): [SCP ID :##2509##] : E2E Alert - RCAS/IM334371.
-Has performed checking and reply to Bank on 15-12-2014 3.31 PM.
-Unable to find the said transaction which has the ... Ong Wei Kuan
12:20 Support #5053: [SCP ID :##2509##] : E2E Alert - RCAS/IM334371.
Hi Wei Kuan,
Please assist. Thank you. Yap Kah Yan

December 12, 2014

15:16 Support #5053 (Closed - End of life cycle): [SCP ID :##2509##] : E2E Alert - RCAS/IM334371.
Hi,
Kindly attend below request:... Zahir Abd Latif

December 09, 2014

12:48 Support #5039 (Closed - End of life cycle): [SCP ID :##2500##] : To provide stub to extract List ...
Kindly help with customer's request below:

Kindly help to provide SQL to extract List of User and Tokens for RCAS... William Gozali Tan

December 08, 2014

10:36 Support #4991 (Pending Customer Feedback): [SCP ID :##2493##] : RE: E2E Alert - RCAS.
Hi Zahir,
Please assist to close this issue, since there is no reply from Bank.
As per checking, there is no tran... Ong Wei Kuan

December 02, 2014

11:47 Support #4991 (Development / Work In Progress): [SCP ID :##2493##] : RE: E2E Alert - RCAS.
Have checked the log in time range from 01-12-2014 16:30 to 17:00, no transaction had the response time around 50 sec... Ong Wei Kuan
09:09 Support #4991 (Closed - End of life cycle): [SCP ID :##2493##] : RE: E2E Alert - RCAS.
Hi,
Kindly attend below request:
Penril,
Please assist to check on below.... Zahir Abd Latif

November 27, 2014

12:17 Support #4804 (Pending Customer Feedback): [SCP ID :##2467##] : Unable to upload token serial t...
Token was successfully uploaded, just facing server IO timeout during the uploading process.
Had provided Bank wit... Ong Wei Kuan
11:39 Support #4804: [SCP ID :##2467##] : Unable to upload token serial to RCAS System.
Dear Wei Kuan,
Kindly assist to update the current status of this issue no response since November 10, 2014.
Th... Zahir Abd Latif

November 25, 2014

15:30 Support #4949 (Pending Customer Feedback): [SCP ID :##2486##] : 20141023/Prod/RCMS/MY/Error/MYSOP...
Fix for the this issue was delivered to Bank on 25-11-2014 11:02 AM. Ong Wei Kuan
 

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