Activity
From November 27, 2014 to December 26, 2014
December 24, 2014
- 15:14 Support #5053: [SCP ID :##2509##] : E2E Alert - RCAS/IM334371.
- Hi Zahir,
Enhancement for the logging system will be delivered on 31-12-2014, will update you again on that day. TQ. - 15:10 Support #5053: [SCP ID :##2509##] : E2E Alert - RCAS/IM334371.
- Dear wei kuan,
What the current status on this case now?
Can proceed to close it?
Thanks.
December 22, 2014
- 18:01 Support #4804 (Closed - End of life cycle): [SCP ID :##2467##] : Unable to upload token serial ...
- 17:01 Support #5039 (Closed - End of life cycle): [SCP ID :##2500##] : To provide stub to extract List ...
- Wei Kuan already provided the SQL Scripts for extracting all users, all tokens, and users with token.
Case closed. - 16:43 Support #5083 (Closed - End of life cycle): [SCP ID :##2512##] : RCAS Pin Mailer - Got Invalid ...
- 16:36 Support #4991 (Closed - End of life cycle): [SCP ID :##2493##] : RE: E2E Alert - RCAS.
- 16:19 Support #4949 (Closed - End of life cycle): [SCP ID :##2486##] : 20141023/Prod/RCMS/MY/Error/MYSO...
- 15:50 Support #4816 (Closed - End of life cycle): [SCP ID :##2474##] : Assign Token to Provider - Pro...
- 15:22 Support #4803 (Closed - End of life cycle): [SCP ID :##2464##] : Request to change the id to PO...
- 15:20 Support #4799 (Closed - End of life cycle): [SCP ID :##2462##] : 20141031/ RCMS-BBO/ BBO SETUP/ ...
- 15:15 Support #4791 (Closed - End of life cycle): [SCP ID :##2457##] : Change Token allocation to anoth...
- 14:35 Support #5083 (Pending Customer Feedback): [SCP ID :##2512##] : RCAS Pin Mailer - Got Invalid U...
- Hi Zahir,
Kindly assist to close this issue.
The root cause is Bank forget to point the database URL to produc... - 14:29 Support #4737 (Closed - End of life cycle): [SCP ID :##2436##] : E2E Alert - RCAS.
- 14:22 Support #4733 (Closed - End of life cycle): [SCP ID :##2430##] : Email Request Statistics from R...
- 14:21 Support #4732 (Closed - End of life cycle): [SCP ID :##2429##] : Document for configuring RCAS e...
- 13:11 Support #5083 (Development / Work In Progress): [SCP ID :##2512##] : RCAS Pin Mailer - Got Inva...
- 12:32 Support #4703 (Closed - End of life cycle): [SCP ID :##2412##] : Wrong Corp id Created fvg Univer...
- 11:29 Support #4660 (Closed - End of life cycle): [SCP ID :##2372##] : 201400829/PROD/RCMS/MY/ERROR/MY...
- 11:20 Support #4638 (Closed - End of life cycle): [SCP ID :##2361##] : MYIJM : Token Error - User has b...
- No response from customer within 3 days, closed.
- 11:00 Support #4475 (Closed - End of life cycle): [SCP ID :##2303##] : Rekening gaji tidak terdaftarBII...
- No response from customer within 3 days, closed.
- 10:07 Support #5083 (Closed - End of life cycle): [SCP ID :##2512##] : RCAS Pin Mailer - Got Invalid ...
- Hi,
Kindly attend below request:...
December 19, 2014
- 16:33 Support #4572 (Work Completed-End life cycle): [SCP ID :##2349##] : Temporary Password Email Noti...
- No response from customer within 3 days, closed.
- 16:19 Support #4392 (Work Completed-End life cycle): [SCP ID :##2246##] : Unable to approve token - MYM...
- 16:01 Support #4075 (Work Completed-End life cycle): SCP ID# 1913 : NINIQ BISTRO SDN BHD-USER MYNINIQ2A
- Refer email:Re: NINIQ BISTRO SDN BHD-USER MYNINIQ2A.
Provided the temp solution. Fix will be done at rcms, not rca...
December 15, 2014
- 16:31 Support #5053 (Pending Customer Feedback): [SCP ID :##2509##] : E2E Alert - RCAS/IM334371.
- -Has performed checking and reply to Bank on 15-12-2014 3.31 PM.
-Unable to find the said transaction which has the ... - 12:20 Support #5053: [SCP ID :##2509##] : E2E Alert - RCAS/IM334371.
- Hi Wei Kuan,
Please assist. Thank you.
December 12, 2014
- 15:16 Support #5053 (Closed - End of life cycle): [SCP ID :##2509##] : E2E Alert - RCAS/IM334371.
- Hi,
Kindly attend below request:...
December 09, 2014
- 12:48 Support #5039 (Closed - End of life cycle): [SCP ID :##2500##] : To provide stub to extract List ...
- Kindly help with customer's request below:
Kindly help to provide SQL to extract List of User and Tokens for RCAS...
December 08, 2014
- 10:36 Support #4991 (Pending Customer Feedback): [SCP ID :##2493##] : RE: E2E Alert - RCAS.
- Hi Zahir,
Please assist to close this issue, since there is no reply from Bank.
As per checking, there is no tran...
December 02, 2014
- 11:47 Support #4991 (Development / Work In Progress): [SCP ID :##2493##] : RE: E2E Alert - RCAS.
- Have checked the log in time range from 01-12-2014 16:30 to 17:00, no transaction had the response time around 50 sec...
- 09:09 Support #4991 (Closed - End of life cycle): [SCP ID :##2493##] : RE: E2E Alert - RCAS.
- Hi,
Kindly attend below request:
Penril,
Please assist to check on below....
November 27, 2014
- 12:17 Support #4804 (Pending Customer Feedback): [SCP ID :##2467##] : Unable to upload token serial t...
- Token was successfully uploaded, just facing server IO timeout during the uploading process.
Had provided Bank wit... - 11:39 Support #4804: [SCP ID :##2467##] : Unable to upload token serial to RCAS System.
- Dear Wei Kuan,
Kindly assist to update the current status of this issue no response since November 10, 2014.
Th...
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