Activity
From May 09, 2016 to June 07, 2016
June 07, 2016
- 16:01 Support #6288 (Work Completed-End life cycle): [SCP ID :##3148##] : WEBSITE: eBillers Update
- 15:37 Support #6321 (Closed - End of life cycle): [SCP ID :##3170##] : WEBSITE: Consumer Banking Update...
- Dear Athira,
Kindly attend below request.... - 15:31 Support #6315 (Work Completed-End life cycle): [SCP ID :##3167##] : DESKMATE - directory.
- 15:30 Support #6316 (Work Completed-End life cycle): [SCP ID :##3168##] : DESKMATE - directory (1)
- Because of unstable internet line, the task has been hold for one day.
- 15:29 Support #6315: [SCP ID :##3167##] : DESKMATE - directory.
- Because of unstable internet line, the task has been hold for one day.
June 06, 2016
- 14:48 Support #6317 (Closed - End of life cycle): [SCP ID :##3169##] : DESKMATE - directory (2)
- Hi,
Kindly attend below request.
Operations directory - changes to be sent via mail. - 14:47 Support #6316 (Work Completed-End life cycle): [SCP ID :##3168##] : DESKMATE - directory (1)
- Hi,
Kindly attend below request.
Taman Permata Branch - details will be sent via email. - 14:36 Support #6315 (Work Completed-End life cycle): [SCP ID :##3167##] : DESKMATE - directory.
- Hi,
Kindly attend below request.
Changes to the directory for KL Main branch. Unable to send changes on the body... - 09:35 Support #6241 (Closed - End of life cycle): [SCP ID :##3117##] : Bulk Cancelled but Still Execute.
- Issue closed in SCP.
June 03, 2016
- 15:45 Support #6305 (Closed - End of life cycle): [SCP ID :##3165##] : WEBSITE: Latest Promotions Tab.
- Issue closed in SCP.
- 15:43 Support #6302 (Pending Customer Feedback): [SCP ID :##3162##] : WEBSITE: Additional Running Banner.
- Update by Athira, Jun 3, 2016 12:49 PM:-...
- 15:37 Support #6288 (Development / Work In Progress): [SCP ID :##3148##] : WEBSITE: eBillers Update
- Update by Azli, May 26, 2016 08:45 AM:-...
- 15:33 Support #6286 (Pending Customer Feedback): [SCP ID :##3147##] : WEBSITE - CORPORATE INFO - HIGHLI...
- This issue required IT to deploy into production server. Please get new patches from below path:-
\\10.20.8.35\int... - 15:29 Support #6257 (Development / Work In Progress): [SCP ID :##3127##] : e-IBFT transaction not refle...
- 15:28 Support #6246 (Development / Work In Progress): [SCP ID :##3120##] : KFHIB15 SBConsole - unable t...
- 15:28 Support #6250 (Development / Work In Progress): [SCP ID :##3121##] : Bulk Error Insufficient Acc ...
- 15:26 Support #6256 (Development / Work In Progress): [SCP ID :##3126##] : Unsuccessful BVMC Report
- 15:21 Support #6216 (Pending Customer Feedback): [SCP ID :##3086##] : Prepaid Top Up via KFH Online (Di...
- 15:18 Support #6192 (Closed - End of life cycle): [SCP ID :##3071##] : CMS Labuan - JPY payment failed ...
- Issue closed in SCP.
- 15:06 Support #6306 (Closed - End of life cycle): [SCP ID :##3166##] : WEBSITE: PDM Update - Gold Chequ...
- Verified by Azli.
Issue closed in SCP. - 11:58 Support #6306 (Closed - End of life cycle): [SCP ID :##3166##] : WEBSITE: PDM Update - Gold Chequ...
- Hi,
Kindly attend below request:
to upload banner, replace current banner #5 (umobile) but remain it as banner #5... - 10:02 Support #6245 (Pending Customer Feedback): [SCP ID :##3119##] : OFI File changes.
- Update by Hafiz, May 31, 2016 08:53 PM:-...
- 09:56 Support #6277 (Pending Customer Feedback): [SCP ID :##3141##] : TAC invalid for instance 7210.
- Update by Hafiz, May 31, 2016 11:12 AM:-...
- 09:38 Support #6276 (Closed - End of life cycle): [SCP ID :##3140##] : Labuan Logger
- Issue closed in SCP.
June 02, 2016
- 16:01 Support #6241 (Pending Customer Feedback): [SCP ID :##3117##] : Bulk Cancelled but Still Execute.
- Patch already provided by Hafiz under path
\\10.20.8.35\internet banking\20160601_3117_bulk_cancel - 11:59 Support #6304 (Closed - End of life cycle): [SCP ID :##3164##] : WEBSITE - CORPORATE INFO URGENT ...
- Verified by Akmal.
Issue closed in SCP. - 11:56 Support #6305 (Closed - End of life cycle): [SCP ID :##3165##] : WEBSITE: Latest Promotions Tab.
- Hi,
Kindly attend below request.
http://www.kfh.com.my/kfhmb/
To display all current promotions in the Latest ... - 11:17 Support #6304 (Closed - End of life cycle): [SCP ID :##3164##] : WEBSITE - CORPORATE INFO URGENT ...
- Hi,
Kindly attend below request.
Pls include a NEW name, AFTER CEO & MD:
DEPUTY CHIEF EXECUTIVE OFFICER & CHIE...
June 01, 2016
- 12:56 Support #6302 (Closed - End of life cycle): [SCP ID :##3162##] : WEBSITE: Additional Running Banner.
- Hi,
Kindly attend below request.
Kindly share your thoughts if we were to add another banner.
Currently we are h... - 12:32 Support #6293 (Pending Customer Feedback): [SCP ID :##3153##] : VeriSign Secured button not worki...
- Already provide patch to Shikin. Waiting Shikin to confirm this issue is fixed or not.
- 10:17 Support #6260 (Work Completed-End life cycle): [SCP ID :##3130##] : DESKMATE: New HCD Document
- 10:15 Support #6258 (Work Completed-End life cycle): [SCP ID :##3128##] : WEBSITE: New Tab for 2016 Fin...
- 10:14 Support #6292 (Work Completed-End life cycle): [SCP ID :##3152##] : WEBSITE - CORPORATE INFO
- 10:12 Support #6282 (Work Completed-End life cycle): [SCP ID :##3144##] : WEBSITE BANNER- replace and ...
- 10:12 Support #6265 (Work Completed-End life cycle): [SCP ID :##3133##] : DESKMATE: Annual Innovation A...
- 10:10 Support #6299 (Work Completed-End life cycle): [SCP ID :##3159##] : WEBSITE: PDM Update - PIDM B...
- Done.
- 09:59 Support #6291 (Closed - End of life cycle): [SCP ID :##3151##] : WEBSITE - CORPORATE INFO
- Verified by Azli.
Issue closed in SCP.
May 31, 2016
- 16:42 Support #6296 (Closed - End of life cycle): [SCP ID :##3156##] : WEBSITE: PDM Update - Gold Cheque-i
- Done by Azli.
Issue closed in SCP. - 16:37 Support #6295 (Closed - End of life cycle): [SCP ID :##3155##] : WEBSITE: Hari Raya Festive Campa...
- Verified by Azli.
Issue closed in SCP. - 16:30 Support #6294 (Closed - End of life cycle): [SCP ID :##3118##] : DESKMATE: Hari Raya Festive Camp...
- Verified by Azli.
Issue closed in SCP. - 15:01 Support #6301 (Closed - End of life cycle): [SCP ID :##3161##] : WEBSITE: Debit Card-i Updates
- Hi Athira,
Kindly attend below request.... - 11:06 Support #6299 (Work Completed-End life cycle): [SCP ID :##3159##] : WEBSITE: PDM Update - PIDM B...
- Hi Athira,
Kindly attend below request.... - 10:05 Support #6298 (Closed - End of life cycle): [SCP ID :##3158##] : Amendment on FTT page and report
- Hi Hafiz,
Kindly attend below request....
May 30, 2016
- 17:26 Support #6289 (Development / Work In Progress): [SCP ID :##3149##] : Failed to perform Open 3rd ...
- We suspect that the user/sender's name (LAILINA'AM) is causing this error. We tried to replicate bene name (HADJIRA @...
- 13:39 Support #6296 (Closed - End of life cycle): [SCP ID :##3156##] : WEBSITE: PDM Update - Gold Cheque-i
- Hi Athira,
Kindly attend below request.... - 13:31 Support #6295 (Closed - End of life cycle): [SCP ID :##3155##] : WEBSITE: Hari Raya Festive Campa...
- Hi Athira,
Kindly attend below request.... - 12:17 Support #6294 (Closed - End of life cycle): [SCP ID :##3118##] : DESKMATE: Hari Raya Festive Camp...
- Hi Athira,
Kindly attend blow request....
May 27, 2016
- 18:03 Support #6237 (Closed - End of life cycle): [SCP ID :3110## : Error - Register Internet Banking
- Update from Shahrul:...
- 17:10 Support #6258: [SCP ID :##3128##] : WEBSITE: New Tab for 2016 Financial Results (Q1)
- Hi Athira,
Kindly assist on this request.
Thank you. - 17:07 Support #6260: [SCP ID :##3130##] : DESKMATE: New HCD Document
- Hi Athira,
Kindly assist on this request.
Thank you. - 16:57 Support #6276 (Pending Customer Feedback): [SCP ID :##3140##] : Labuan Logger
- Updated by Hafiz: ...
- 09:35 Support #6293 (Closed - End of life cycle): [SCP ID :##3153##] : VeriSign Secured button not work...
- Hi Hafiz,
Kindly attend below request....
May 26, 2016
- 17:56 Support #6292 (Work Completed-End life cycle): [SCP ID :##3152##] : WEBSITE - CORPORATE INFO
- Hi,
Kindly attend below request.... - 17:45 Support #6291 (Closed - End of life cycle): [SCP ID :##3151##] : WEBSITE - CORPORATE INFO
- Hi Athira,
Kindly attend below request.... - 16:53 Support #6241 (Internal Testing): [SCP ID :##3117##] : Bulk Cancelled but Still Execute.
- This issue happen because IBG_BULK table did not update the status when customer cancel bulk. Already give to Hafiz t...
- 15:27 Support #6289 (Work Completed-End life cycle): [SCP ID :##3149##] : Failed to perform Open 3rd P...
- Hi Hafiz,
Kindly attend below request....
May 25, 2016
- 17:37 Support #6288 (Work Completed-End life cycle): [SCP ID :##3148##] : WEBSITE: eBillers Update
- Hi Athira,...
- 16:52 Support #6286 (Closed - End of life cycle): [SCP ID :##3147##] : WEBSITE - CORPORATE INFO - HIGHL...
- Hi Athira,
Kindly attend below request.... - 09:48 Support #6282 (Work Completed-End life cycle): [SCP ID :##3144##] : WEBSITE BANNER- replace and ...
- Hi Athira,
Kindly attend below request....
May 24, 2016
- 12:38 Support #6259 (Closed - End of life cycle): [SCP ID :##3129##] : DESKMATE: To Update HCD Forms
- Verified by Azli.
Issue closed in SCP. - 12:34 Support #6203 (Closed - End of life cycle): [SCP ID :##3073##] : SI & TAC issue.
- Issue closed in SCP.
- 11:03 Support #6176 (Closed - End of life cycle): [Request ID :##3063##] : ALSB status "UNKNOWN"
- Issue closed in SCP.
- 10:56 Support #6277 (Closed - End of life cycle): [SCP ID :##3141##] : TAC invalid for instance 7210.
- Hi,
Kindly attend below request.
Please help to check on invalid TAC reported for open transactions. We did not r... - 10:37 Support #6274 (Closed - End of life cycle): [SCP ID :##3138##] : WEBSITE: To Replace "KFH Malaysi...
- Verified by Azli.
Issue closed in SCP. - 10:33 Support #6253 (Closed - End of life cycle): [SCP ID :##3124##] : WEBSITE: KFH Malaysia Annual Rep...
- Verified by Azli.
Issue closed in SCP. - 10:31 Support #6275 (Closed - End of life cycle): [SCP ID :##3139##] : DESKMATE: To Add Group CEO Messa...
- Verified by Azli.
Issue closed in SCP.
May 23, 2016
- 15:36 Support #6276 (Closed - End of life cycle): [SCP ID :##3140##] : Labuan Logger
- Hi,
Kindly attend below request.
We will proceed to re-deploy CMS logger for Labuan. As there are few changes on ... - 13:21 Support #6275 (Closed - End of life cycle): [SCP ID :##3139##] : DESKMATE: To Add Group CEO Messa...
- Hi,
Kindly attend below request.
To add and display the Group CEO Message (text) below Group CEO Message (video).... - 13:15 Support #6274 (Closed - End of life cycle): [SCP ID :##3138##] : WEBSITE: To Replace "KFH Malaysi...
- Hi,
Kindly attend below request.
http://kfhonline.com.my/kfhmb/v2/programView.do?field=PUB_DATE&yrCatName=2016&co... - 10:23 Support #6254 (Closed - End of life cycle): [SCP ID :##3125##] : BIB_Labuan_Foreign_Telegraphic_T...
- The transaction id is not missing, because the transaction id is share for all transaction and user activities. There...
- 10:18 Support #6236 (Development / Work In Progress): [SCP ID :#3109##] : Customer encountered error pa...
- Activities Performed:
# Try delete SI bill payment ASTRO in production using different account. Able to delete and n... - 10:14 Support #6237 (Pending Customer Feedback): [SCP ID :3110## : Error - Register Internet Banking
- Suspect the mobile number return from esb is 1 digit. Requested the ESB log from KFH. Pending the ESB log.
May 20, 2016
- 15:57 Support #6253: [SCP ID :##3124##] : WEBSITE: KFH Malaysia Annual Report Year 2015 (to be uploaded...
- Hi Athira,
Kindly assist on this issue.
Thank you. - 15:48 Support #6267 (Closed - End of life cycle): [SCP ID :##3135##] : DESKMATE: Directory Update - Con...
- Verified by IT Staff (Azli).
This case is closed in SCP. - 15:46 Support #6266 (Closed - End of life cycle): [SCP ID :##3134##] : DESKMATE: Corporate Rate 2016 (u...
- Verified by IT Staff.
This case is closed in SCP. - 15:44 Support #6264 (Closed - End of life cycle): [SCP ID :##3132##] : WEBSITE - CORPORATE INFO
- Verified by IT Staff (Azli).
This case is closed in SCP. - 12:06 Support #6267 (Closed - End of life cycle): [SCP ID :##3135##] : DESKMATE: Directory Update - Con...
- Hi Athira,
Kindly attend below request.... - 11:51 Support #6266 (Closed - End of life cycle): [SCP ID :##3134##] : DESKMATE: Corporate Rate 2016 (u...
- Hi,
Kindly attend below request.... - 11:31 Support #6265 (Work Completed-End life cycle): [SCP ID :##3133##] : DESKMATE: Annual Innovation A...
- Hi,
Kindly attend below request.... - 11:12 Support #6264 (Closed - End of life cycle): [SCP ID :##3132##] : WEBSITE - CORPORATE INFO
- Hi Athira,
Kindly attend below request....
May 19, 2016
- 16:26 Support #6260 (Work Completed-End life cycle): [SCP ID :##3130##] : DESKMATE: New HCD Document
- Dear Hafiz,
Kindly attend below request.... - 15:42 Support #6259 (Closed - End of life cycle): [SCP ID :##3129##] : DESKMATE: To Update HCD Forms
- Hi Hafiz,
Kindly attend below request.... - 15:07 Support #6258 (Work Completed-End life cycle): [SCP ID :##3128##] : WEBSITE: New Tab for 2016 Fin...
- Dear Hafiz,...
- 14:55 Support #6257 (Closed - End of life cycle): [SCP ID :##3127##] : e-IBFT transaction not reflected...
- Dear Hafiz,
Kindly attend below request.... - 14:25 Support #6256 (Closed - End of life cycle): [SCP ID :##3126##] : Unsuccessful BVMC Report
- Hi Hafiz,
Kindly attend below request.... - 11:32 Support #6240 (Closed - End of life cycle): [SCP ID :##3114##] : Labuan SMS Notification.
- Updated by IT Staff (Syikin) on 18/5/2016:
Migration this morning was successful - Labuan user is able to receive...
May 18, 2016
- 15:01 Support #6254 (Closed - End of life cycle): [SCP ID :##3125##] : BIB_Labuan_Foreign_Telegraphic_T...
- Dear Hafiz,
Kindly attend below request.... - 10:55 Support #6253 (Closed - End of life cycle): [SCP ID :##3124##] : WEBSITE: KFH Malaysia Annual Rep...
- Hi,
Kindly attend below request.... - 10:11 Support #6250 (Closed - End of life cycle): [SCP ID :##3121##] : Bulk Error Insufficient Acc Bala...
- Hi Hafiz,
Kindly attend below request....
May 17, 2016
- 14:24 Support #6240 (Pending Customer Feedback): [SCP ID :##3114##] : Labuan SMS Notification.
- Patch already provided to Shikin on 16/5/2016 under path "\\10.20.8.35\Internet Banking\16052016_SMS_Labuan\Patch\SMS...
- 12:17 Support #6246 (Closed - End of life cycle): [SCP ID :##3120##] : KFHIB15 SBConsole - unable to vi...
- Dear Hafiz,
Kindly attend below request.... - 12:05 Support #6239 (Closed - End of life cycle): [SCP ID :##3118##] : WEBSITE & DESKMATE: Debit Card-i...
- Verified by Azli.
This case is closed in SCP.
May 16, 2016
- 12:48 Support #6245 (Closed - End of life cycle): [SCP ID :##3119##] : OFI File changes.
- Hi,
Kindly attend below request:
MyClear will revise the IBG rules that require OFI to populate correct codes for... - 11:47 Support #6229 (Closed - End of life cycle): [SCP ID :##3102##] : WEBSITE - CORPORATE INFO.
- Issue closed in SCP.
- 10:58 Support #6241 (Closed - End of life cycle): [SCP ID :##3117##] : Bulk Cancelled but Still Execute.
- Hi,
Kindly attend below request:
Please help to investigate on successful bulk transactions cancellation, but 1 o... - 10:32 Support #6240 (Closed - End of life cycle): [SCP ID :##3114##] : Labuan SMS Notification.
- Hi,
Kindly attend below request:
Kindly prepare the necessary for Labuan SMS Notification to be running on JDK1.7... - 10:24 Support #6239 (Closed - End of life cycle): [SCP ID :##3118##] : WEBSITE & DESKMATE: Debit Card-i...
- Hi,
Kindly attend below request:
WEBSITE
1. To create new tab and name "Promotion"
http://kfhonline.com.my/kfhm...
May 13, 2016
- 16:34 Support #6226 (Pending Customer Feedback): [SCP ID :##3099##] : BVMC report not tally for CMS IBG...
- After investigate all the log files received from KFH. Not able to found the exception related to this issue. Therefo...
May 11, 2016
- 11:34 Support #6237 (Closed - End of life cycle): [SCP ID :3110## : Error - Register Internet Banking
- Hi,
Kindly attend below request.
The below customer failed to register KFH Online - Encounter Servlet Error after... - 11:25 Support #6236 (Closed - End of life cycle): [SCP ID :#3109##] : Customer encountered error page w...
- Hi,
Kindly attend below request.
Our customer encountered error page while deleting the SI via KFHOnline. Pls ref...
May 10, 2016
- 16:58 Support #6226 (Development / Work In Progress): [SCP ID :##3099##] : BVMC report not tally for CM...
- Based on the transaction data in database. The error reason captured is "Error while performing your request". This e...
- 16:54 Support #6229 (Pending Customer Feedback): [SCP ID :##3102##] : WEBSITE - CORPORATE INFO.
- This had been done by Hafiz on May 5. Pending Akmal to verify.
- 16:51 Support #6231 (Closed - End of life cycle): [SCP ID :##3103##] : Invalid Mobile No.
- This issue happen because the Astro account number is not correct. But Epay will return the same error code as invali...
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