Activity

From July 25, 2016 to August 23, 2016

17:18 Task #6530: [Internal Testing] Apostrophe Issue: Salam Hafiz,
Kindly assist to provide instances for this testing.
Thank you. Nurul Akmal
10:51 Support #6533 (Closed - End of life cycle): [SCP ID :##3339##] : EPF Report dated 22.08.2016 not ...: Hi,
Kindly attend below request.
There's 1 successful EPF Self-Contribution via KFHOnline dated 22.08.16. Howev... Zahir Abd Latif

17:06 Support #6524 (Closed - End of life cycle): [SCP ID :##3336##] : DESKMATE: Directory Update - Con...: Hi,
Kindly attend below request.
1. to remove Justina Annette Anak Mandau from KFH Malaysia>Consumer Banking>Aut... Zahir Abd Latif
09:44 Support #6519 (Closed - End of life cycle): [SCP ID :##3333##] : DESKMATE: Directory Update - New...: Hi,
Kindly attend below request.
to update the following changes:
http://deskmate.kfh.com.my/index.php?option=c... Zahir Abd Latif
09:41 Support #6518 (Closed - End of life cycle): [SCP ID :##3332##] : DESKMATE: Directory Update - Res...: Hi,
Kindly attend below request.
to remove the following staff from KFH Malaysia directory:
1. Sharifah Rogay... Zahir Abd Latif
09:39 Support #6517 (Closed - End of life cycle): [SCP ID :##3331##] : SI Astro bill payment transactio...: Hi,
Kindly attend below request.
We encounter one SI Astro bill payment transaction error on 27/07/2016 . Our r... Zahir Abd Latif

15:17 Support #6488 (Work Completed-End life cycle): [SCP ID :##3317##] : WEBSITE: Content Update e-Bil...: Hi,
Kindly attend below request:
to remove Centennial from list
http://www.kfh.com.my/kfhmb/v2/contentView.do?co... Zahir Abd Latif
12:13 Support #6487 (Work Completed-End life cycle): [SCP ID :##3316##] : WEBSITE: Revised Commodity Mu...: Hi,
Kindly attend below request:
to replace the old deposit rate for foreign currency with the new one (attached)... Zahir Abd Latif
11:34 Support #6485 (Work Completed-End life cycle): [SCP ID :##3315##] : WEBSITE: Updates for 1) KFH M...: Hi,
Kindly attend below request:
1) KFH Mudharabah Plus Account-i July 2016 Rate, 12 months rates and updated per... Zahir Abd Latif

17:05 Support #6477 (Internal Testing): [SCP ID :##3309##] : KFH Online Security Question Problem: Root Cause:
The security question is from cache. Therefore, the next day customer did not get the wrong security que... Ngoh Chee Ping
16:14 Support #6483 (Pending Customer Feedback): [SCP ID :##3313##] : Multiple sms received for Labuan ...: Root Cause:
Many processes are running.
Solution:
Change labuan JDK, kill all processes tonight and start back a... Ngoh Chee Ping
14:45 Support #6475 (Development / Work In Progress): [SCP ID :##3307##] : CMS Fund Transfer ERROR P9999.: Root Cause:
There is a apostrophe (') in Recipient's Reference field.
ErrorMessage=JZ0S8: An escape sequence in a... Ngoh Chee Ping
14:34 Support #6483 (Closed - End of life cycle): [SCP ID :##3313##] : Multiple sms received for Labuan...: Hi,
Kindly attend below request:
Please help to check why there are multiple sms TAC/notification received for La... Zahir Abd Latif
09:44 Support #6482 (Work Completed-End life cycle): [SCP ID :##3312##] : WEBSITE - CORPORATE INFO - UR...: Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/v2/programView.do?contentTypeId=3000&displayPage=%2F... Zahir Abd Latif

09:50 Support #6477 (Closed - End of life cycle): [SCP ID :##3309##] : KFH Online Security Question Pro...: Hi,
Kindly attend below request:
We have received call from customer where customer failed to login due to securi... Zahir Abd Latif

15:09 Support #6471 (Work Completed-End life cycle): [SCP ID :##3303##] : WEBSITE: Notification on Bas...: Hi,
Kindly attend below request:
to upload in "Highlights"
http://kfhonline.com.my/kfhmb/
Notification on Bas... Zahir Abd Latif

11:54 Support #6459 (Work Completed-End life cycle): [SCP ID :##3292##] : WEBSITE: KFH First Half of 20...: Hi,
Kindly attend below request:
to upload in website (profit announcement attached)
http://www.kfh.com.my/kfhmb... Zahir Abd Latif
09:22 Support #6458 (Closed - End of life cycle): [SCP ID :##3291##] : SI FTT Failed with reason exceed...: Hi,
Kindly attend below request:
Please assist to further check why this SI FTT trx dated 25/07/2016 was failed d... Zahir Abd Latif

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