Activity

From December 27, 2016 to January 25, 2017

January 18, 2017

17:51 Support #7049 (Work Completed-End life cycle): [SCP ID :##3612##] : WEBSITE: Remove expired campaign: Hi,
Kindly attend below request:
Please remove the Instagram Contest that has ended from the latest promotions li... Zahir Abd Latif
16:35 Support #7048 (Closed - End of life cycle): [SCP ID :##3611##] : DESKMATE: Directory Update - Sha...: Hi,
Kindly attend below request:
to replace to staff photo with the one resized in \\10.20.8.132\share doc\Azli C... Zahir Abd Latif
16:28 Support #7047 (Closed - End of life cycle): [SCP ID :##3610##] : [URGENT] WEBSITE & DESKMATE: Alt...: Hi,
Kindly attend below request:
to upload banner in:
1. Website
2. Deskmate
both visuals are shared in \\10.2... Zahir Abd Latif
16:16 Support #7046 (Closed - End of life cycle): [SCP ID :##3609##] : WEBSITE: Debit Card-i - Lucky Se...: Hi,
Kindly attend below request:
to rename the "Lucky7" tab to "KFH Debit Card-i Lucky Seven Campaign"
!https:... Zahir Abd Latif
16:05 Support #7045 (Closed - End of life cycle): [SCP ID :##3608##] : WEBSITE: Debit Card-i - AEON and...: Hi,
Kindly attend below request:
to upload latest campaign banners in "Latest Promotions"
Campaign Name: Win R... Zahir Abd Latif

January 17, 2017

10:29 Support #7043 (Closed - End of life cycle): [SCP ID :##3607##] : Missing CMS FTT Trx: Hi,
Kindly attend below request:
Kindly help to check reported issues on successful FTT Trx performed on 13 Jan 2... Zahir Abd Latif
09:41 Support #6976 (Closed - End of life cycle): [SCP ID :##3566##] : CORUS - Update 2017 Calendar Issue: Issue closed in SCP. Zahir Abd Latif
09:40 Support #6982 (Closed - End of life cycle): [SCP ID :##3572##] : CMS Labuan - unable to locate pa...: Issue closed in SCP. Zahir Abd Latif
09:39 Support #6936 (Closed - End of life cycle): [SCP ID :##3527##] : Instant Transfer Issue: Issue closed in SCP. Zahir Abd Latif

January 13, 2017

15:10 Support #7033 (Closed - End of life cycle): [SCP ID :##3600##] : Issue to give privileges to user: Hi,
Kindly attend below request:
We have created new user ID from Labuan using BVMC>KFHM but user unable to acces... Zahir Abd Latif
09:44 Support #6983 (Closed - End of life cycle): [SCP ID :##3573##] : Encountered Servlet Exception Is...: Issue closed in SCP. Zahir Abd Latif
09:42 Support #6976 (Pending Customer Feedback): [SCP ID :##3566##] : CORUS - Update 2017 Calendar Issue: Update by Hafiz, Jan 11, 2017 12:27 PM:-... Zahir Abd Latif
09:40 Support #6982 (Pending Customer Feedback): [SCP ID :##3572##] : CMS Labuan - unable to locate pay...: Update by Hafiz, Jan 11, 2017 11:56 AM:-... Zahir Abd Latif
09:32 Support #6936 (Pending Customer Feedback): [SCP ID :##3527##] : Instant Transfer Issue: Update by Hafiz, Jan 9, 2017 11:31 AM:-... Zahir Abd Latif
09:27 Support #7003 (Closed - End of life cycle): [SCP ID :##3588##] : WEBSITE: Alternate Channel - MyC...: Done by Athira.
Issue closed in SCP. Zahir Abd Latif
09:26 Support #6988 (Closed - End of life cycle): [SCP ID :##3582##] : WEBSITE: Debit Card-i -: Done by Athira.
Issue closed in SCP. Zahir Abd Latif

January 11, 2017

14:57 Support #7018 (Closed - End of life cycle): [SCP ID :##3592##] : DESKMATE: Directory Update - Kot...: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
14:56 Support #7012 (Closed - End of life cycle): [SCP ID :##3590##] : DESKMATE: Directory Update (New ...: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
14:45 Support #7022 (Closed - End of life cycle): [SCP ID :##3596##] : DESKMATE: HCD - Resigned Staff: ...: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
14:40 Support #7019 (Closed - End of life cycle): [SCP ID :##3593##] : DESKMATE: Directory Update - Cor...: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
14:30 Support #7020 (Closed - End of life cycle): [SCP ID :##3594##] : DESKMATE: - Directory Update - C...: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
10:06 Support #7021 (Closed - End of life cycle): [SCP ID :##3595##] : [URGENT] DESKMATE: HCD - HCD_Med...: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
09:40 Support #7022 (Closed - End of life cycle): [SCP ID :##3596##] : DESKMATE: HCD - Resigned Staff: ...: Hi,
Kindly attend below request:
to remove the following staff from directory:
!https://support.penril.net/inl... Zahir Abd Latif
09:28 Support #7021 (Closed - End of life cycle): [SCP ID :##3595##] : [URGENT] DESKMATE: HCD - HCD_Med...: Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_docman&Itemid=855
to add the ... Zahir Abd Latif
09:26 Support #7000 (Closed - End of life cycle): [SCP ID :##3585##] : WEBSITE: Banner - BNM Karnival R...: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
09:24 Support #7020 (Closed - End of life cycle): [SCP ID :##3594##] : DESKMATE: - Directory Update - C...: Hi,
Kindly attend below request:
to add in directory:
!https://support.penril.net/inlineimages/WorkOrder/Jan20... Zahir Abd Latif
09:20 Support #7019 (Closed - End of life cycle): [SCP ID :##3593##] : DESKMATE: Directory Update - Cor...: Hi,
Kindly attend below request:
to add in directory:
Catherine Chong Ting Ting
Corporate Banking
Staff ID: ... Zahir Abd Latif
09:18 Support #7018 (Closed - End of life cycle): [SCP ID :##3592##] : DESKMATE: Directory Update - Kot...: Hi,
Kindly attend below request:
to add in directory and New Hire:
Muhamad Syahidan Bin Che Abdul Halim
Retai... Zahir Abd Latif

January 10, 2017

16:49 Support #7012 (Closed - End of life cycle): [SCP ID :##3590##] : DESKMATE: Directory Update (New ...: Hi,
Kindly attend below request:
to add details for the following staff and to add them in "New Hires":
!https... Zahir Abd Latif
16:32 Support #6983 (Pending Customer Feedback): [SCP ID :##3573##] : Encountered Servlet Exception Iss...: Based on my investigation, there are no logs between 00:00:00 to 15:49:00 on bv0 and bv2. I think the server is not s... Ngoh Chee Ping
16:30 Support #7008 (Closed - End of life cycle): [SCP ID :##3589##] : IBG Amount Must be Greater Than ...: Hi,
Kindly attend below request:
There's 1 IBG transaction rejected by MyClear due to amount is zero. Hence, ple... Zahir Abd Latif
14:31 Support #7003 (Closed - End of life cycle): [SCP ID :##3588##] : WEBSITE: Alternate Channel - MyC...: Hi,
Kindly attend below request:1. to remove Online Banking Safety Tips
1. to remove Online Banking Safety Tips
... Zahir Abd Latif
14:11 Support #6991 (Closed - End of life cycle): [SCP ID :##3583##] : DESKMATE: Debit Card-i - Banner ...: Verified by Azli.
Issue closed in SCP.
Zahir Abd Latif
10:33 Support #7001 (Closed - End of life cycle): [SCP ID :##3586##] : Incorrect Status for CMS IBG Trx...: Hi,
Kindly attend below request:
Upon checking in Phoenix and Corus, there's 1 successful CMS IBG performed on 5 ... Zahir Abd Latif
10:20 Support #7000 (Closed - End of life cycle): [SCP ID :##3585##] : WEBSITE: Banner - BNM Karnival R...: Hi,
Kindly attend below request:
1. to temporarily remove banner No 4 (Fund Transfer) from 11-16 January 2017
2.... Zahir Abd Latif
10:02 Support #6999 (Closed - End of life cycle): [SCP ID :##3584##] : Status Incorrect for Bulk Trx da...: Hi,
Kindly attend below request:
Please help to check on incorrect status for Bulk Trx which approved on 27/07/20... Zahir Abd Latif

January 09, 2017

17:13 Support #6991 (Closed - End of life cycle): [SCP ID :##3583##] : DESKMATE: Debit Card-i - Banner ...: Hi,
Kindly attend below request:.
to remove Nyonya Colours Banner
to upload Happy 70 Days Banner
to make the ba... Zahir Abd Latif
14:36 Support #6988 (Closed - End of life cycle): [SCP ID :##3582##] : WEBSITE: Debit Card-i -: Hi,
Kindly attend below request:
to upload in "Highlights"
Title: Winner Announcement: KFH Debit Card-i Swipe & ... Zahir Abd Latif

January 04, 2017

11:02 Support #6955 (Work Completed-End life cycle): [SCP ID :##3545##] : DESKMATE: HCD Staff Movement: Anonymous
11:02 Support #6948 (Work Completed-End life cycle): [SCP ID :##3539##] : DESKMATE: HCD End of Employme...: Anonymous
11:01 Support #6939 (Work Completed-End life cycle): [SCP ID :##3530##] : WEBSITE: Debit Card-i - Highl...: Anonymous
11:01 Support #6928 (Work Completed-End life cycle): [SCP ID :##3522##] : Website: Alternate Channel - ...: Anonymous
11:00 Support #6918 (Work Completed-End life cycle): [SCP ID :##3516##] : WEBSITE: Notice of Temporary ...: Anonymous
10:59 Support #6923 (Work Completed-End life cycle): [SCP ID :##3518##] : PDM - New Product Disclosure ...: Anonymous
10:41 Support #6978 (Dropped-End of life cycle): [SCP ID :##3568##] : WEBSITE: PDM - Commodity Murabaha...: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif

January 03, 2017

16:50 Support #6983 (Closed - End of life cycle): [SCP ID :##3573##] : Encountered Servlet Exception Is...: Hi,
Kindly attend below request:
Please assist as we encountered the Apache Tomcat issue today at BVMC instance 7... Zahir Abd Latif
15:58 Support #6982 (Closed - End of life cycle): [SCP ID :##3572##] : CMS Labuan - unable to locate pa...: Hi,
Kindly attend below request:
Kindly be informed that customer complaint that system auto log out when they tr... Zahir Abd Latif
15:36 Support #6979 (Closed - End of life cycle): [SCP ID :##3569##] : DESKMATE: HCD Payroll Calendar: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
14:46 Support #6980 (Closed - End of life cycle): [SCP ID :##3570##] : DESKMATE: Directory Update - BCM: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
11:31 Support #6980 (Closed - End of life cycle): [SCP ID :##3570##] : DESKMATE: Directory Update - BCM: Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_contact&view=contact&id=1484:sha... Zahir Abd Latif
11:26 Support #6979 (Closed - End of life cycle): [SCP ID :##3569##] : DESKMATE: HCD Payroll Calendar: Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/
to update the par day calender 2017
!https://s... Zahir Abd Latif
11:17 Support #6978 (Dropped-End of life cycle): [SCP ID :##3568##] : WEBSITE: PDM - Commodity Murabaha...: Hi,
Kindly attend below request:
to change the rate as follows:
INTERNATIONAL COMMODITY MURABAHAH DEPOSIT
TEN... Zahir Abd Latif
11:04 Support #6958 (Closed - End of life cycle): [SCP ID :##3547##] : Unit Trust Fund - Date & Rate: Update by Hafiz,Dec 20, 2016 12:23 PM:-... Zahir Abd Latif
10:56 Support #6947 (Closed - End of life cycle): [SCP ID :##3538##] : DESKMATE: HCD New Hire 071116: Issue closed in SCP. Zahir Abd Latif
10:41 Support #6852 (Pending Customer Feedback): [SCP ID :##3488##] : DR - IBG Creditng W1 to Financing...: Pending ESBWebService (/export/home/esbadm/) from DR server and capture screen at aqualogic (login > Project explore ... Zahir Abd Latif
10:26 Support #6932 (Pending Customer Feedback): [SCP ID :##3524##] : Bulkpayment Staging Issue: Zahir Abd Latif
10:01 Support #6949 (Closed - End of life cycle): [SCP ID :##3540##] : DESKMATE: HCD New Hire Nov 2016: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
09:58 Support #6945 (Closed - End of life cycle): [SCP ID :##3536##] : DESKMATE: HCD New Hire 011216: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
09:57 Support #6954 (Closed - End of life cycle): [SCP ID :##3544##] : DESKMATE: HCD New Hire Internal ...: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
09:56 Support #6950 (Closed - End of life cycle): [SCP ID :##3541##] : DESKMATE: HCD New Hire 071116: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
09:56 Support #6946 (Closed - End of life cycle): [SCP ID :##3537##] : DESKMATE: HCD End Of Employment: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
09:55 Support #6952 (Closed - End of life cycle): [SCP ID :##3542##] : DESKMATE: HCD End of Employment: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
09:54 Support #6953 (Closed - End of life cycle): [SCP ID :##3543##] : DESKMATE: HCD End of EMployment: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
09:54 Support #6967 (Closed - End of life cycle): [SCP ID :##3552##] : DESKMATE: HCD Takaful Malaysia: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
09:41 Support #6940 (Closed - End of life cycle): [SCP ID :##3531##] : WEBSITE: Debit Card-i - Swipe & ...: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
09:40 Support #6941 (Closed - End of life cycle): [SCP ID :##3532##] : WEBSITE: Debit Card-i - Activate...: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
09:40 Support #6971 (Closed - End of life cycle): [SCP ID :##3560##] : WEBSITE: Shariah - Committee Update: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
09:39 Support #6970 (Closed - End of life cycle): [SCP ID :##3558##] :DESKMATE: CEO Office Directory: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
09:38 Support #6973 (Closed - End of life cycle): [SCP ID :##3559##] : DESKMATE: HCD - Resigned Staff: Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif
09:28 Support #6975 (Closed - End of life cycle): [SCP ID :##3564##] : BIB_COMPANY info: Chee Ping already provided the info regarding this inquiry.
Dec 30, 2016 11:04 AM:-... Zahir Abd Latif
09:23 Support #6974 (Closed - End of life cycle): [SCP ID :##3563##] : ID : Special Characters IBG: Update by Hafiz, Dec 30, 2016 03:40 PM:-... Zahir Abd Latif
09:19 Support #6976 (Closed - End of life cycle): [SCP ID :##3566##] : CORUS - Update 2017 Calendar Issue: Hi,
Kindly attend below request:
Please further check on "Session expired" error encountered at Corus when user t... Zahir Abd Latif

December 30, 2016

10:07 Support #6975 (Closed - End of life cycle): [SCP ID :##3564##] : BIB_COMPANY info: Hi Hafiz,
Kindly attend below request.... Nurul Akmal

December 29, 2016

15:34 Support #6974 (Closed - End of life cycle): [SCP ID :##3563##] : ID : Special Characters IBG: Hi Hafiz,
Kindly attend below request.... Nurul Akmal

December 27, 2016

18:01 Support #6973 (Closed - End of life cycle): [SCP ID :##3559##] : DESKMATE: HCD - Resigned Staff: Hi Hafiz,
Kindly attend below request.... Nurul Akmal
12:15 Support #6971 (Closed - End of life cycle): [SCP ID :##3560##] : WEBSITE: Shariah - Committee Update: Hi Hafiz,
Kindly attend below request.... Nurul Akmal
11:44 Support #6970 (Closed - End of life cycle): [SCP ID :##3558##] :DESKMATE: CEO Office Directory: Hi Athira,
Kindly attend below request.... Nurul Akmal

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B - Production Support » KFH Support

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January 25, 2017

January 24, 2017

January 23, 2017

January 19, 2017

January 18, 2017

January 17, 2017

January 13, 2017

January 11, 2017

January 10, 2017

January 09, 2017

January 04, 2017

January 03, 2017

December 30, 2016

December 29, 2016

December 27, 2016