Activity
From July 03, 2017 to August 01, 2017
August 01, 2017
- 17:25 Support #7645 (Closed - End of life cycle): SCP ID :##3989##] : IBG Recon W3 Fail - 01/08/2017
- Hi,
Kindly attend below request:
Received an email from IBG operation informing on the IBG Recon W3 was fail and ...
July 31, 2017
- 12:16 Support #7623 (Closed - End of life cycle): SCP ID :##3987##] : SI FTT August 2017 onwards
- Hi,
Kindly attend below request:
Please prepare the script to extract active SI transaction for FTT from 1st Augu... - 11:48 Support #7343 (Closed - End of life cycle): [SCP ID :##3756##] : Cannot perform Instant Transfer ...
- Norashikin, Jul 31, 2017 11:43 AM:-...
- 11:32 Support #7620 (Closed - End of life cycle): SCP ID :##3985##] : KFHMB Page Error
- Hi,
Kindly attend below request.
Please help to check as we encountered error page when click at 'PDPA' and 'Loca... - 11:11 Support #7619 (Work Completed-End life cycle): SCP ID :##3984##] : DESKMATE UPLOAD [URGENT]
- Hi,
Kindly attend below request.
To upload KFH & Banking Subsidiaries Activities (Deskmate) for July 1 -15 2017
... - 11:00 Support #7618 (Work Completed-End life cycle): SCP ID :##3983##] : WEBSITE UPLOAD: HIGHLIGHTS
- Hi,
Kindly attend below request.
Title:
WINNER ANNOUNCEMENT : KFH LIBSHARA ACCOUNT-i WEEKLY (WEEK 12) WINNERS
...
July 28, 2017
- 09:41 Support #7614 (Closed - End of life cycle): SCP ID :##3982##] : IBG OFI Window 1, 2 - 28072017
- Hi,
Kindly attend below request.
Please advice on contigency step to process window 1 and window2 as no job trigg...
July 27, 2017
- 16:22 Support #7603 (Closed - End of life cycle): SCP ID :##3981##] : CMS Issue - Unable to Approve IBG...
- Hi,
Kindly attend below request.... - 11:19 Support #7473 (Closed - End of life cycle): [SCP ID :##3861##] : SQL query for Internet Transacti...
- Jeng Wei, May 25, 2017 11:36 AM:-...
- 11:18 Support #7471 (Closed - End of life cycle): [SCP ID :##3859##] : PND W5 files dated 22/05/2017 ma...
- Hafiz, May 23, 2017 02:59 PM:-...
- 09:41 Support #7578 (Closed - End of life cycle): [SCP ID :##3960##] : Request to shorten URL in KFH We...
- Issue closed in SCP.
- 09:40 Support #7540 (Closed - End of life cycle): [SCP ID :##3915##] : ||Unable to access CMS KFHMB & K...
- Issue closed in SCP.
- 09:39 Support #7568 (Closed - End of life cycle): [SCP ID :##3952##] : KFH Malaysia IB System Availability
- Issue closed in SCP.
July 26, 2017
- 10:45 Support #7599 (Work Completed-End life cycle): SCP ID :##3979##] : DESKMAT UPLOAD
- Hi,
Kindly attend below request.
Please upload files to below direction:
Deskmate - Latest News
Title: Eng...
July 25, 2017
- 16:48 Support #7596 (Work Completed-End life cycle): SCP ID :##3978##] : DESKMATE: Staff Referral
- Hi,
Kindly attend below request.
to change/amend under Refer to as follow:
!https://support.penril.net/inline... - 15:06 Support #7595 (Work Completed-End life cycle): SCP ID :##3977##] : DESKMATE: Directory Update - BPA
- Hi,
Kindly attend below request.
to update the
a. ADD ON: AKMAL HUDA FADZIL (12-1414) with new EXT: 0698
b. R... - 11:56 Support #7594 (Work Completed-End life cycle): SCP ID :##3976##] : WINNER ANNOUNCEMENT : KFH LIBS...
- Hi,
Kindly attend below request.
WINNER ANNOUNCEMENT : KFH LIBSHARA ACCOUNT-i WEEK 11 WINNERS
Congratulations t... - 10:51 Support #7588 (Pending Customer Feedback): [SCP ID :##3970##] : Company cant view pending transa...
- Hafiz, Jul 24, 2017 04:20 PM:-
Salam Ashikin/Shahrul
!https://support.penril.net/inlineimages/WorkOrder/Jul2017... - 10:27 Support #7568 (Pending Customer Feedback): [SCP ID :##3952##] : KFH Malaysia IB System Availability
- Norashikin, Jul 18, 2017 09:22 AM:-...
- 10:16 Support #7540 (Pending Customer Feedback): [SCP ID :##3915##] : ||Unable to access CMS KFHMB & KF...
- Chee Ping, 06/22/2017 04:15 PM:-
Root Cause:
Based on the log files given, we found out that BIB and BIB labuan ...
July 24, 2017
- 15:55 Support #7591 (Closed - End of life cycle): SCP ID :##3973##] : DESKMATE: Layout Change
- Hi,
Kindly attend below request:
to remove new hire from Home page and replace with KFH Malaysia Bulletin, sample... - 10:48 Support #7588 (Closed - End of life cycle): [SCP ID :##3970##] : Company cant view pending trans...
- Hi Hafiz,
Kindly attend below request.
... - 10:41 Task #7587 (Closed - End of life cycle): [SCP ID :##3969##] : Inquiry on IB Services
- Hi Hafiz,
Kindly attend below inquiry....
July 21, 2017
- 09:42 Support #7578 (Pending Customer Feedback): [SCP ID :##3960##] : Request to shorten URL in KFH Web...
- Jul 18, 2017 03:10 PM:-...
- 09:32 Support #7557 (Closed - End of life cycle): [SCP ID :##3942##] : EPF Report Missing - 07072017
- Issue closed in SCP.
- 09:32 Support #7558 (Closed - End of life cycle): [SCP ID :##3943##] : WEBSITE UPLOAD
- Issue closed in SCP.
July 20, 2017
- 15:50 Support #7586 (Work Completed-End life cycle): [SCP ID :##3967##] : WEBSITE: Request to shorten U...
- Hi,
Kindly attend below request:
Please shorten below link:
http://www.kfh.com.my/kfhmb/v2/contentView.do?cont... - 15:26 Support #7584 (Work Completed-End life cycle): [SCP ID :##3965##] : WEBSITE REMOVE - Discount and...
- 14:52 Support #7575 (Work Completed-End life cycle): [SCP ID :##3958##] : FILE REPLACEMENT_WEBSITE
- 14:51 Support #7581 (Work Completed-End life cycle): [SCP ID :##3962##] : DESKMATE: UPLOAD
- 14:50 Support #7574 (Work Completed-End life cycle): [SCP ID :##3957##] : UNIT TRUST LIST UPDATE
- 14:47 Support #7577 (Work Completed-End life cycle): [SCP ID :##3959##] : DESKMATE UPLOAD [URGENT]
- 13:04 Support #7584 (Work Completed-End life cycle): [SCP ID :##3965##] : WEBSITE REMOVE - Discount and...
- Hi,
Kindly attend below request:
Please remove below:
1- himalaya;
2- sunway putra hotel
3- cosry
4- tucz
... - 11:46 Support #7583 (Work Completed-End life cycle): [SCP ID :##3964##] : WEBSITE: DEBOT CARD-i Promotion
- Hi,
Kindly attend below request:
To remove
1. GNC Livewell
2,#KFHSNAP2WIN
3.Activate & Win
4. Swipe & Win II
... - 10:02 Support #7580 (Dropped-End of life cycle): [SCP ID :##3962##] : DESKMATE: UPLOAD
- Duplicate with Redmine ID 7581.
- 09:57 Support #7581 (Work Completed-End life cycle): [SCP ID :##3962##] : DESKMATE: UPLOAD
- Hi please upload file attached at deskmate - news - kfh & banking subsidiaries activities - title: 16 - 30 June 2017 ...
- 09:56 Support #7580 (Dropped-End of life cycle): [SCP ID :##3962##] : DESKMATE: UPLOAD
- Hi,
Kindly attend below request.
Hi please upload file attached at deskmate - news - kfh & banking subsidiaries ...
July 18, 2017
- 10:30 Support #7557 (Pending Customer Feedback): [SCP ID :##3942##] : EPF Report Missing - 07072017
- New patches is ready to deploy to STG server. Please get new patches from below path.
//10.20.8.35/internetbanking/2... - 09:45 Support #7578 (Closed - End of life cycle): [SCP ID :##3960##] : Request to shorten URL in KFH We...
- Hi,
Kindly attend below request:
There is a request from user to create a new link and by clicking the new link, ... - 09:39 Support #7542 (Closed - End of life cycle): [SCP ID :##3925##] : CIB SI Consumer Execution Proce...
- Base of data, Transaction for '201706280003335195' has been deleted by user after si executed.
Issue closed in SCP. - 09:37 Support #7556 (Closed - End of life cycle): [SCP ID :##3941##] : Unable to unlock CMS Account
- Updated by Norashikin, Jul 18, 2017 09:33 AM:-...
July 17, 2017
- 16:21 Support #7577 (Work Completed-End life cycle): [SCP ID :##3959##] : DESKMATE UPLOAD [URGENT]
- Hi,
Kindly attend below request:
DESKMATE BANNER
Please remove banner no. 1 (KFH Staff Campaign Swipe for Raya... - 10:17 Support #7399 (Closed - End of life cycle): [SCP ID :##3802##] : DESKMATE: We Are One - Group Cam...
- This CR has been canceled.
Issue closed in SCP. - 10:16 Support #7209 (Closed - End of life cycle): [SCP ID :##3679##] : DESKMATE: Staff Incentive Progra...
- Updated by Athira, Jul 12, 2017 03:53 PM-...
- 10:11 Support #7575 (Work Completed-End life cycle): [SCP ID :##3958##] : FILE REPLACEMENT_WEBSITE
- Hi,
Kindly attend below request.
Please use this (as attached) general deposit terms and conditions that should ... - 10:11 Support #7561 (Work Completed-End life cycle): [SCP ID :##3945##] : WEBSITE UPLOAD: LATEST PROMOTION
- 10:09 Support #7573 (Work Completed-End life cycle): [SCP ID :##3956##] : WEBSITE BANNER
- 09:50 Support #7574 (Work Completed-End life cycle): [SCP ID :##3957##] : UNIT TRUST LIST UPDATE
- Hi,
Kindly attend below request.
Please update the list of Islamic Unit Trust Funds at KFH website.
Link as b...
July 14, 2017
- 15:17 Support #7573 (Work Completed-End life cycle): [SCP ID :##3956##] : WEBSITE BANNER
- Hi,
Kindly attend below request.
Please upload visual - samsung to banner website. - 09:53 Support #7570 (Work Completed-End life cycle): [SCP ID :##3954##] : DESKMATE: Directory Update
- Done on the same date.
- 09:52 Support #7567 (Work Completed-End life cycle): SCP ID :##3951##] : WEBSITE: HIGHLIGHT
- Done on the same date,
Waiting for deployment on 14/7/2017 night.
July 13, 2017
- 15:30 Support #7571 (Closed - End of life cycle): [SCP ID :##3955##] : Unable to cancel IBG (corus)
- Hi,
Kindly attend below request.
Please help to check on why user unable to cancel IBG transaction at Corus.
A... - 12:14 Support #7570 (Work Completed-End life cycle): [SCP ID :##3954##] : DESKMATE: Directory Update
- Hi,
Kindly attend below request.
http://deskmate.kfh.com.my/index.php?option=com_contact&view=category&catid=346... - 09:20 Support #7568 (Closed - End of life cycle): [SCP ID :##3952##] : KFH Malaysia IB System Availability
- Hi,
Kindly attend below request.
We received concern from server admin team regarding the IB instance stability ...
July 12, 2017
- 17:43 Support #7567 (Work Completed-End life cycle): SCP ID :##3951##] : WEBSITE: HIGHLIGHT
- Hi,
Kindly attend below request.
Hi Please upload file at WEBSITE - Highlights
Alternatively please advise wh... - 11:39 Support #7560 (Work Completed-End life cycle): [SCP ID :##3944##] : DESKMATE: Resigned Staff
- 11:36 Support #7549 (Work Completed-End life cycle): [SCP ID :##3933##] : Financial Results
- Done on the same date.
- 11:34 Support #7544 (Work Completed-End life cycle): [SCP ID :##3927##] : WEBSITE: KFH Libshara Account...
- 11:34 Support #7543 (Work Completed-End life cycle): [SCP ID :##3926##] : WEBSITE: KFH Libshara Account...
- 11:33 Support #7558 (Pending Prod Deployment): [SCP ID :##3943##] : WEBSITE UPLOAD
- Sent patch on 11/07/2017.
- 11:31 Support #7548 (Work Completed-End life cycle): [SCP ID :##3932##] : Replace PF Landing Page image
- 11:30 Support #7555 (Work Completed-End life cycle): [SCP ID :##3940##] : UPLOAD WEBSITE: WAVE & WIN Ma...
- 11:30 Support #7550 (Work Completed-End life cycle): [SCP ID :##3934##] : Please remove the Eid Banner ...
- 11:29 Support #7564 (Work Completed-End life cycle): [SCP ID :##3948##] : DESKMATE UPLOAD [URGENT]
- 09:21 Support #7564 (Work Completed-End life cycle): [SCP ID :##3948##] : DESKMATE UPLOAD [URGENT]
- Hi,
Kindly attend below request.
Please upload File: 120717_IslamicBusinessFinance_EnhancingTrust at deskmate - ... - 09:18 Support #7563 (Closed - End of life cycle): [SCP ID :##3947##] : TSV Email did not received IB000...
- Hi,
Kindly attend below request.
Please check as no email notification received by CPO for one of the Labuan tra...
July 11, 2017
- 17:06 Support #7562 (Closed - End of life cycle): [SCP ID :##3946##] : IBG Error but Account Debited
- Hi,
Kindly attend below request.
Please assist urgently. We received one complaint from customer that performed ... - 15:20 Support #7561 (Work Completed-End life cycle): [SCP ID :##3945##] : WEBSITE UPLOAD: LATEST PROMOTION
- Hi,
Kindly attend below request.
Please upload file to
1- Latest Promotion (visual only - the visual to link... - 12:26 Support #7560 (Work Completed-End life cycle): [SCP ID :##3944##] : DESKMATE: Resigned Staff
- Hi,
Kindly attend below request.
to remove staff from directory
Staff No. Name Department
16-1517 Mohamed Fari...
July 10, 2017
- 15:13 Support #7558 (Closed - End of life cycle): [SCP ID :##3943##] : WEBSITE UPLOAD
- Hi,
Kindly attend below request.
Please upload our winner's list week 10 as below:
Title:
WINNER ANNOUNCEME... - 14:51 Support #7557 (Closed - End of life cycle): [SCP ID :##3942##] : EPF Report Missing - 07072017
- Hi,
Kindly attend below request.
Please assist urgently to manually generate the EPF report by today for 07/07/2... - 14:46 Support #7556 (Closed - End of life cycle): [SCP ID :##3941##] : Unable to unlock CMS Account
- Hafiz
kindly attend this... - 13:18 Support #7555 (Work Completed-End life cycle): [SCP ID :##3940##] : UPLOAD WEBSITE: WAVE & WIN Ma...
- Hi,
Kindly attend below request.
Please upload visual at 2 terminal:
Title: WAVE & WIN Magical Prizes Campaig...
July 07, 2017
- 09:37 Support #7550 (Work Completed-End life cycle): [SCP ID :##3934##] : Please remove the Eid Banner ...
- Hi,
Kindly attend below request.
Kindly remove the Eid Mubarak banner from corporate website. - 09:33 Support #7549 (Work Completed-End life cycle): [SCP ID :##3933##] : Financial Results
- Hi,
Kindly attend below request.
Please upload file at About Us - Investor Relations - Fianncial Results - 2017 ...
July 06, 2017
- 10:23 Support #7548 (Work Completed-End life cycle): [SCP ID :##3932##] : Replace PF Landing Page image
- Hi,
Kindly attend below request.
Kindly please replace the image of Personal Financing Landing page with the lat...
July 03, 2017
- 16:12 Support #7544: [SCP ID :##3927##] : WEBSITE: KFH Libshara Account-i Weekly (week 9) Winners Annou...
- Dear Athira,
Kindly assist on this request.
Thanks. - 16:11 Support #7543: [SCP ID :##3926##] : WEBSITE: KFH Libshara Account-i Weekly (week 8) Winners Annou...
- Dear Athira,
Kindly assist on this request.
Thanks. - 16:08 Support #7519 (Closed - End of life cycle): [Request ID :##3905##] : WEBSITE: New Tab for SURE SM...
- Done by Jeng Wei.
Issue closed in SCP. - 16:07 Support #7546 (Closed - End of life cycle): [SCP ID :##3929##] : DESKMATE: Directory Update - Res...
- Verified by Azli.
Issue closed in SCP. - 14:01 Support #7526 (Work Completed-End life cycle): [SCP ID :##3908##] : WEBSITE UPLOAD - TNCs
- 14:00 Support #7533 (Work Completed-End life cycle): [SCP ID :##3914##] : Replace the Ramadhan Banner w...
- 13:59 Support #7541 (Work Completed-End life cycle): [SCP ID :##3916##] : WEBSITE:: HIGHLIGHT
- 13:58 Support #7527 (Work Completed-End life cycle): [SCP ID :##3909##] : DESKMATE UPLOAD (URGENT)
- 10:44 Support #7270 (Closed - End of life cycle): [SCP ID :##3716##] : Error - BIB SI Execution Proces...
- Issue closed in SCP.
- 10:44 Support #7217 (Closed - End of life cycle): [SCP ID :##3688##] : SI CIB Failed with reason Insuf...
- Issue closed in SCP.
- 10:41 Support #7395 (Closed - End of life cycle): [SCP ID :##3798##] : URGENT||RENTAS ISSUE||
- Issue closed in SCP.
- 10:35 Support #7546 (Closed - End of life cycle): [SCP ID :##3929##] : DESKMATE: Directory Update - Res...
- Hi,
Kindly Kindly attend below request.
http://deskmate.kfh.com.my/index.php?option=com_contact&view=category&ca...
Also available in: Atom